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The Singer Oceanfront Resort, Curio Collection by Hilton

4.0 star property
Ocean-view resort with a bar/lounge, near Phil Foster Park

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Photo gallery for The Singer Oceanfront Resort, Curio Collection by Hilton

Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Reception
Bathroom shower
Fitness facility

Reviews

7.8

Good

Popular amenities

  • On private beach
  • Housekeeping
    HousekeepingHousekeeping
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Parking available
    Parking availableParking available

Explore the area

Map
3700 N Ocean Dr, Singer Island, FL, 33404
  • Popular LocationRiviera Beach4 min walk
  • Popular LocationPeanut Island3 min drive
  • Popular LocationPort of Palm Beach7 min drive
  • AirportWest Palm Beach, FL (PBI-Palm Beach Intl.)18 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Ocean View (Hearing)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

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Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

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Room, 2 Queen Beds, Oceanfront

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

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Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

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Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Oceanfront (Corner)

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Room, 1 King Bed, Oceanfront (Corner)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

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Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

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Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed (Palm)

Royal Suite, 1 King Bed (Palm) | Living area | 32-inch LCD TV with premium channels, TV, first-run movies

Royal Suite, 1 King Bed (Palm)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Ocean View

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Studio Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

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Standard Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

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Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ocean View (Hearing)

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Room, 1 King Bed, Accessible, Ocean View (Hearing)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Ocean View)

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Room, 1 King Bed, Accessible, Bathtub (Ocean View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 3 Bedrooms

  • Sleeps 10
  • 2 Queen Beds, 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

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Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

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Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Palm Beach Marriott Singer Island Beach Resort & Spa
Pool
Hot Tub
Spa
Waterslide
9.0 out of 10, Wonderful, (1003)
The price is $589
per night
$701 total
includes taxes & fees
Aug 10 - Aug 11
Palm Beach Marriott Singer Island Beach Resort & Spa

About the neighborhood

Singer Island

Phil Foster Park is within a mile (2 km) of The Singer Oceanfront Resort, Curio Collection by Hilton, and other popular attractions like Port of Palm Beach are within a few miles (5 km). This 223-room resort has a restaurant along with conveniences like a private beach and a 24-hour gym.
View more Resorts in Singer IslandOpens in a new window

What's nearby

  • Riviera Beach - 4 min walk
  • Sailfish Marina - 10 min walk
  • Diving Blue Heron Bridge - 17 min walk
  • Peanut Island - 3 min drive
  • Port of Palm Beach - 7 min drive

Getting around

  • Mangonia Park Station - 14 min drive
  • The nearest major airports are:<br />Palm Beach Intl. Airport (PBI): 18-min drive, 10.6 mi/17.1 km<br /> Boca Raton, FL (BCT): 39-min drive, 33.9 mi/54.6 km<br /> Stuart, FL (SUA-Witham Field): 43-min drive, 34.8 mi/56 km<br /> <p>The preferred airport is Palm Beach Intl. Airport (PBI). </p>

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Sailfish Marina Restaurant - ‬3 min drive
  • ‪Castaway's Craft Beer And Pizza - ‬12 min walk
  • ‪Pelican Cafe - ‬6 min drive

About this property

The Singer Oceanfront Resort, Curio Collection by Hilton

Ocean-view resort with a bar/lounge, near Phil Foster Park
Guests staying at The Singer Oceanfront Resort, Curio Collection by Hilton enjoy access to a private beach, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 20 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include meeting rooms, conference space, and coffee/tea in a common area.
Guests can expect free WiFi and 32-inch LCD TVs with first-run movies and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include balconies, MP3 docks, and refrigerators. Housekeeping is available on request.
Recreational amenities at the resort include a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 28 to 28 for adults and USD 15 to 28 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Caretta Caretta
  • The Market
  • Top Shell

Things to do

  • 24-hour gym
  • Beach volleyball
  • Bicycle rentals
  • Kayaking
  • Paddleboard
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On a private beach
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • First-run movies
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 36.16 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Fitness center access
  • In-room bottled water
  • Phone calls
  • Pool access
  • Wired internet access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 28 to 28 for adults, and USD 15 to 28 for children
  • Self parking fee: USD 20 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hilton Oceanfront Singer Island
Hilton Resort Singer Island
Hilton Singer Island
Hilton Singer Island Oceanfront
Hilton Singer Island Oceanfront Resort
Hilton Singer Island Resort
Resort Singer Island
Singer Island Hilton
Singer Island Oceanfront Resort
Hilton Hotel Singer Island
Hilton Singer Island Oceanfront Hotel Singer Island
Hilton Singer Island Oceanfront/Palm Beaches Resort Florida
Hilton Singer Island Oceanfront/Palm Beaches Resort
Hilton Oceanfront/Palm Resort
Hilton Singer Island Oceanfront/Palm Beaches
Hilton Oceanfront/Palm
Hilton Oceanfront/Palm Beaches Resort
Hilton Oceanfront/Palm Beaches
Hilton OceanfrontPalm Beaches
The Singer Oceanfront Resort Curio Collection by Hilton
The Singer Oceanfront Resort Singer Island Curio by Hilton
The Singer Oceanfront Resort, Curio Collection by Hilton Resort
Hilton Singer Island Oceanfront/Palm Beaches Resort
The Singer Oceanfront Resort Curio Collection by Hilton
The Singer Oceanfront Resort Singer Island Curio by Hilton
The Singer Oceanfront Resort, Curio Collection by Hilton Resort

Frequently asked questions

Is a free cancellation option available at The Singer Oceanfront Resort, Curio Collection by Hilton?

The Singer Oceanfront Resort, Curio Collection by Hilton provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Singer Oceanfront Resort, Curio Collection by Hilton?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Singer Oceanfront Resort, Curio Collection by Hilton on Aug 8, 2024 start from $132.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Singer Oceanfront Resort, Curio Collection by Hilton?

This resort in Singer Island is within a 10-minute walk of Riviera Beach and Ocean Reef Park. You'll also find Port of Palm Beach and Peanut Island within a short drive.

Will I be able to park at The Singer Oceanfront Resort, Curio Collection by Hilton?

Yes, parking is offered for USD 20 per night with in/out privileges.

Does The Singer Oceanfront Resort, Curio Collection by Hilton have a casino at the property?

No, The Singer Oceanfront Resort, Curio Collection by Hilton doesn't have a casino.

Will I find an indoor pool at The Singer Oceanfront Resort, Curio Collection by Hilton?

No, there is no indoor pool at this resort.

Is The Singer Oceanfront Resort, Curio Collection by Hilton good for couples?

This waterfront resort offers many amenities for couples such as a private beach and a bar with some guestrooms featuring in-room massages.

Does The Singer Oceanfront Resort, Curio Collection by Hilton have a hot tub?

No, this resort doesn't have a spa tub.

Does The Singer Oceanfront Resort, Curio Collection by Hilton have a restaurant that serves breakfast?

Yes, The Singer Oceanfront Resort, Curio Collection by Hilton serves a cooked-to-order breakfast for a surcharge each morning at Top Shell.

Does The Singer Oceanfront Resort, Curio Collection by Hilton allow pets to stay for free?

No, pets aren't allowed at The Singer Oceanfront Resort, Curio Collection by Hilton though service animals are welcome.

Are there connecting rooms at The Singer Oceanfront Resort, Curio Collection by Hilton?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Singer Oceanfront Resort, Curio Collection by Hilton?

The closest major airport to The Singer Oceanfront Resort, Curio Collection by Hilton is Palm Beach Intl. Airport (PBI), which is 10.6 mi away (18 minutes by car). Another top airport is Boca Raton, FL (BCT), which is around 28.6 mi away.

Are there rooms with balconies at The Singer Oceanfront Resort, Curio Collection by Hilton?

Yes, every guestroom at The Singer Oceanfront Resort, Curio Collection by Hilton comes with a balcony with some featuring ocean or pool views.

Does The Singer Oceanfront Resort, Curio Collection by Hilton offer wedding services?

Take advantage of the wedding venue at The Singer Oceanfront Resort, Curio Collection by Hilton if you plan to say "I do" during your trip.

The Singer Oceanfront Resort, Curio Collection by Hilton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 513 out of 1115 reviews" "
Rating 8 - Good. 262 out of 1115 reviews" "
Rating 6 - Okay. 147 out of 1115 reviews" "
Rating 4 - Poor. 87 out of 1115 reviews" "
Rating 2 - Terrible. 106 out of 1115 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Liked: Amenities
Great place and food!!
Stayed 1 night in Jun 2024

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful. Rude staff. Broken electrical system. Misrepresentation on web site about dining.
Stayed 1 night in Apr 2024

8/10 Good

Mariusz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Vadim Gor

Stayed 6 nights in Apr 2024

2/10 Terrible

Marina

Traveled with partner
The hotel has been under construction since May 2023, the pool is closed, and no small cafeteria/shop. Very disappointed in our stay .
Stayed 3 nights in Apr 2024

2/10 Terrible

roger, lebanon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was under construction. Restaurant and bar closed. Construction in the lobby. Parking lot was a mess. Hotel should have been closed and Expedia should’ve advise customers when they were booking
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2024

4/10 Poor

joseph

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Although i was informed after booking my trip, the construction going on and the closed pool and dining facilities, the issues didnt end there.. the tv was a problem, losing sound and signal,the ac wouldn't cool down during the day, the blower was very noisy,the toilet would refill with discolored water, the balcony door was very difficult to slide open,the gym was a joke, the facilities to wash cloths was closed,held private functions including a wedding rite in the path to the beach, room wasn't made up daily and forget speaking english to the maids...
Stayed 4 nights in Apr 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Lisa

Business traveler
Disliked: Amenities
The construction made it impossible to have a good experience. They should close the hotel until they finish. No pool, store, restaurant or coffee shop. I will never stay at another Hilton because of this property. Close it, and re-open when you can offer hotel amenities.
Stayed 3 nights in Apr 2024

2/10 Terrible

thomas, St Peters

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Neither Expedia nor Hilton told us the property was undergoing a total renovation. We only found out when we showed up on Friday night at (;30 PM and had to find alternative accommodations. The restaurant was closed, the poo; was closed, the fitness facility was closed and the air conditioning was being replaced and would not be running until the following Tuesday.
Stayed 6 nights in Mar 2024

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction on property but still kept very well.
Stayed 2 nights in Apr 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, property conditions & facilities, room comfort
Well appointed oceanfront hotel
Very clean, very helpful and cheerful staff. After renovations are complete it will be even nicer. I prefer bathtubs, but overall the room was very clean and well appointed.
Stayed 1 night in Apr 2024

4/10 Poor

Jonessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decided to stay here because they listed a pool, and a gym and both were under construction so they couldn't be used.
Stayed 3 nights in Apr 2024

6/10 Okay

Jordan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2024

8/10 Good

Mikayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A lot of the features are still under construction and the construction is extremely loud. I wish we had been offered compensation for this. We also had to pay a resort fee and parking fee. There was no water to rinse off with after being on the beach. We werent given hand soap in our bathroom and we werent given enough towels. The mini fridge is more of a micro fridge, you cant fit leftovers or anything longer than your hand. The bed was god awful, hard as a rock. Our beachfrint view was blocked by several large palms. We did enjoy some of the amenities and liked our close access to the beach. The room was clean and the chaise was comfortable. The staff was very friendly and we had no issues with them at all. Construction workers were respectful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Kerry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We booked this property on line with Expedia. There was no indication that the property was under renovation. The restaurant as well as the pool was under construction. You can smell sheetrock dust as soon as you walked in. On Sunday they was cutting brick for the patio/pool area.I had an Oceanview with patio on the 3rd floor and they was working right underneath us. Also there was no one working on the beach area Sunday to order food or drinks. Plus they didn't have a blender to make frozen drinks.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly customer service!!!
Stayed 1 night in Apr 2024

4/10 Poor

Kurt

Traveled with partner
Disliked: Property conditions & facilities
I was not informed the pool was closed, and the construction being done until after I booked the hotel. I was not happy to find out the pool was closed because that was something I was really looking forward to enjoying.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay. The rooms are refinished and extremely comfortable and clean. There is still construction and some amenities are still unavailable. But they made this clear in the description before booking. Once that is complete I would highly recommend.
Stayed 2 nights in Apr 2024

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Lea

Traveled with partner
Liked: Staff & service
So the hotel is under renovations. The sleeping room I had was totally renovated and was very nice and clean along with the bathroom. However the pillows were too thick and not soft to sleep on. Most hotels have to kinds of pillows, the soft ones and the harder ones to watch TV. TV was limited with high prices to rent movies. Closet space was non-existent as they placed a piece of furniture to have the safe deposit on and took all the space. They have another area where this can be moved to and really offer closet space. They had no place for you to shower after you checked out and this could have been solved with a hospitality room or suite especially for a diamond member like me. The front desk staff Rocio and Safir? were excellent very friendly and accommodating that was a plus. After all renovations are done the hotel will be a nice place to stay at if they open the restaurants. Eating in a ballroom is not appealing.
Stayed 2 nights in Mar 2024

6/10 Okay

María

Stayed 2 nights in Apr 2024