Perfect for just a place to stay for a night and great price too
Friendly especially Denease ( very helpful) Clean, comfort, safety and affordable
We stayed here because it was close to the Ronald Reagan Presidential Library and they accepted dogs. They had coffee but nothing to put in it!!!!.........why provide it...
The hotel and room was clean, the staff was helpful and friendly but the room was lacking amenities. One plastic cup, one shampoo and 2 bars of soap in the bathroom were the only things in the room.
Nice staff. A sheet had a stain on it when we got there. Bed isn’t comfortable at all and neither the sheets. Breakfast is a joke.
The rooms were nice and clean. The continental breakfast was minimal we would have liked to have some fresh fruit. No coffee pot or hair dryer but that maybe do to the Extended Stay style I think they were available but we only stayed one night so I didn't check into that. It was a new motel and the room was very nice. we liked the motel and would stay there again.
Beds are hard. Pillows are hard. No internet. Stains on carpet and bedding.
Stay was great. But I have been stressed over a double charge that the hotel has yet to return my calls about the refund. A new employee believes the hotel charged me instead of Orbitz. But was unfortunately unqualified to submit refund. Still waiting to hear back from manager..
Customer service sucks. Rooms not too bad. My daughter had trouble checking in. I added her to reservation. They forgot and wasn't going to give her a key. Don't expect much customer service. They don't care.
The summary of the hotel that I read described a "continental breakfast" each morning. This was misleading to say the least. Normally, I would expect a continental breakfast to perhaps have some bagels, pastries, coffee, juice, maybe some fresh fruit. However they actually had was a tiny table in the lobby with coffee, and then some pre-packaged muffins and a handful of granola bars. The exact bare minimum of what could possibly be called breakfast. It was very disappointing.
very comfortable, nice staff, good locatiin nice rooms
This is a fine hotel, and I am genuinely puzzled by the negative reviews some have given it. As my title suggests, the hotel is tastefully appointed, clean and well managed, and very quiet. It is an "extended stay" format hotel, so maid service is once a week and there is an (optional) extra charge to rent kitchen implements, but this is a restful and comfortable place overall. The only negative feedback I would offer is that the staff, while polite, are consistently aloof and distant, and thus less welcoming and professional than they might be.
Very convenient Simi Valley location. Room was clean & comfortable. Amenities are good. Kitchen supplies and hair dryer must be requested, however.
Located in Santa Susana, Extended Stay America Los Angeles - Simi Valley is within a 5-minute drive of Santa Susana Pass State Historic Park and Simi Valley Town Center. This 104-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 11:00 AM.
The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Guests of Extended Stay America Los Angeles - Simi Valley enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
Thank you for choosing our hotel for your stay. We are disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Perfect for just a place to stay for a night and great price too
Lizette, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit and found us to be a great value. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Friendly especially Denease ( very helpful) Clean, comfort, safety and affordable
Thank you for choosing Extended Stay America for your stay. It is delightful to know you liked our well-kept property, our affordable prices, and you were pleased with the exceptional service from our staff, Denease. We will share your compliments with the team to let them know their efforts are appreciated. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
We stayed here because it was close to the Ronald Reagan Presidential Library and they accepted dogs. They had coffee but nothing to put in it!!!!.........why provide it...
Thank you for posting a review of your stay. We're glad to know our location close to Ronald Reagan Presidential Library worked well for your traveling needs and that you were pleased with our pet-friendly property. However, we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The hotel and room was clean, the staff was helpful and friendly but the room was lacking amenities. One plastic cup, one shampoo and 2 bars of soap in the bathroom were the only things in the room.
Thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you were impressed with the service of our courteous staff. Kindly note, kitchenware, and in-room amenities are available at front desk to ensure their cleanliness. t was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Nice staff. A sheet had a stain on it when we got there. Bed isn’t comfortable at all and neither the sheets. Breakfast is a joke.
Axle, thank you for being our guest. We are pleased you liked our associates, but we are sorry as you were uncomfortable with the mattress and that you were unhappy with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope to host you back in the future so that we can provide you with an even better experience. Sincerely, Hotel Management
We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management