Hotel E Real2.0 out of 5.0
Recent guest reviews
Chose this for price and location. Did not have very high expectations and therefore was not massively disappointed. The room had not been made up when we checked on but they quickly reminded that. The sign out from says newly renovated but I think that's a very old sign. Pretty dated and worn. The a/c was pretty feeble, never really got the room cool enough. It is very close to some major thoroughfares when drag racing seems to be common. I think the fairly low price attracts a lot of tradespeople who wake up at 5am and like to idle their vehicles that seem to universally lack exhaust systems, then roar off with great fanfare. Breakfast is quite basic. Oh, last day there was no hot water. The desk clerk told me this happens periodically. If your not fussy and nothing wakes you up this would be okay, otherwise you may wish to look elsewhere.
Original plan was to stay in Cupertino Inn for 3 days business trip but no room available due to some reasons in the last minute. I had spent a lot of effort and time to book Hotel E Real by the help from Hotels.com. It's 2am in the morning when we finished the check-in. This would be the unforgettable experience. Hotel E Real is kind of motel. Service of front desk is good, room is clean and ok. But it's the different level compared with Cupertino Inn per the overall quality.
Clean. Quiet. Taken Cafe Of. Professional Staff. Attentive Management. Pleasantly Surprised. Comfortable Beds. Close to Restaurants. Safe Feel. No Worries of any kind. We've stayed here 6 times in a year for business
Big Gap on the bottom of the front door. We could see outside . Found old socks and a hair tie that another guest had left on the floor in the hotel room. The floor looks like it was never vacuumed. Other than that everything else was good.
My first impression was that it was really simple. nice pool with a new grill, only thing missing is sunbeds. It was good service and cleaning (except the floor) and good price. But pretty bad location.
My family and I are pleased with the room. customer service is great. front desk are very helpful and friendly. he even did above and beyond customer service. I am pleased in the area. it's quiet. my family enjoyed per walk at night and surprisingly alot of restaurants are open available and most of the restaurants are cheap and walkable.
This hotel is in need of a major remodel! It says recently remodeled, but they must have missed our room. Don't be fooled by the photos you see online.....room looks nothing it. I immediately regretted selecting this hotel the moment I walked in the room. We were given a room right next to the busy freeway, can hear freeway noise all night long. Nasty overflowing trash can right outside our door. Cigarette butts all over the ground. Window to the room was unlocked and opened like they were trying to air it out. Hair all over bathroom floor, lamps were rusty and dirty, poorly mounted tiny TV hanging on the wall, room had a damp/moldy smell to it, carpet was frayed and damp and too nasty to walk on without shoes. Squeaky uncomfortable beds.The heated pool was not heated at all. Very basic continental breakfast consisting of boxes of cereal, coffee/juice, bagels. Very spotty wifi, half the time it did not work. At checkout, they tried to charge me $20 for parking ($10 per day) was not informed of parking fees at time of check in. Key cards stopped working twice had to go to the front desk to reactivate. I would not stay here again....not a good experience.
It was very good deal The moment you enter the hotel to get your keys you are treated with great service, the concierge was very respectful and informative. We got one room with 3 Queens beds for a price that was fantastic! The room was spacicuos and very clean!!! The Services and the whole hotel was Great!
Everything you could think of is close by!! Good customer service. Pool was clean the room was clean!! Would come back!! The prices were great too!! The room had everything g we needed a fridge a microwave a iron!!
Don't stay here! Complete ripoff & dirty! Carpeting was disgusting to walk on with bare feet and not sure if sheets were even cleaned. Tube TV that was 20 years and had no remote. Coffee pot broken. Manager was supposed to call and never did.
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 218 reviews