Hotel E Real

Original plan was to stay in Cupertino Inn for 3 days business trip but no room available due to some reasons in the last minute. I had spent a lot of effort and time to book Hotel E Real by the help from Hotels.com. It's 2am in the morning when we finished the check-in. This would be the unforgettable experience. Hotel E Real is kind of motel. Service of front desk is good, room is clean and ok. But it's the different level compared with Cupertino Inn per the overall quality.

Clean. Quiet. Taken Cafe Of. Professional Staff. Attentive Management. Pleasantly Surprised. Comfortable Beds. Close to Restaurants. Safe Feel. No Worries of any kind. We've stayed here 6 times in a year for business

Big Gap on the bottom of the front door. We could see outside . Found old socks and a hair tie that another guest had left on the floor in the hotel room. The floor looks like it was never vacuumed. Other than that everything else was good.

My first impression was that it was really simple. nice pool with a new grill, only thing missing is sunbeds. It was good service and cleaning (except the floor) and good price. But pretty bad location.

My family and I are pleased with the room. customer service is great. front desk are very helpful and friendly. he even did above and beyond customer service. I am pleased in the area. it's quiet. my family enjoyed per walk at night and surprisingly alot of restaurants are open available and most of the restaurants are cheap and walkable.

This hotel is in need of a major remodel! It says recently remodeled, but they must have missed our room. Don't be fooled by the photos you see online.....room looks nothing it. I immediately regretted selecting this hotel the moment I walked in the room. We were given a room right next to the busy freeway, can hear freeway noise all night long. Nasty overflowing trash can right outside our door. Cigarette butts all over the ground. Window to the room was unlocked and opened like they were trying to air it out. Hair all over bathroom floor, lamps were rusty and dirty, poorly mounted tiny TV hanging on the wall, room had a damp/moldy smell to it, carpet was frayed and damp and too nasty to walk on without shoes. Squeaky uncomfortable beds.The heated pool was not heated at all. Very basic continental breakfast consisting of boxes of cereal, coffee/juice, bagels. Very spotty wifi, half the time it did not work. At checkout, they tried to charge me $20 for parking ($10 per day) was not informed of parking fees at time of check in. Key cards stopped working twice had to go to the front desk to reactivate. I would not stay here again....not a good experience.

It was very good deal The moment you enter the hotel to get your keys you are treated with great service, the concierge was very respectful and informative. We got one room with 3 Queens beds for a price that was fantastic! The room was spacicuos and very clean!!! The Services and the whole hotel was Great!

Everything you could think of is close by!! Good customer service. Pool was clean the room was clean!! Would come back!! The prices were great too!! The room had everything g we needed a fridge a microwave a iron!!

Don't stay here! Complete ripoff & dirty! Carpeting was disgusting to walk on with bare feet and not sure if sheets were even cleaned. Tube TV that was 20 years and had no remote. Coffee pot broken. Manager was supposed to call and never did.