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Holiday Inn Sheridan-Convention Center

3.0 out of 5.0

Recent guest reviews

We weren't able to spend much time at the hotel for more than sleeping, but it was perfectly adequate for that. There was a big tour group staying there, and the loading and unloading of baggage by the tour folks at 6am Sunday morning (much banging of bags into walls and doors) was not pleasant, but that was not the hotel's fault.

Approx 10am on The morning I was checking out I had just got out of the shower and all of a sudden a man with a key card walked into my room. The front desk had given him a key card to my room. My niece immediately called the front desk. When I checked out the woman apologized and said she would get my room charge reversed and credit my charge card. Of course that never happened. It was a horrible experience and very scary. The pool was not working either. Beware. I won't be back to any Holiday Innn Hotel's. Bad experience and unsafe.

room and hotel in general were clean, quiet, and the location was great. Complimentary breakfast OK except for the hair in my eggs. Room coffeemaker made warm brown water. Best thing was location and the grassy area for our dog.

The staff friendly and the room was clean. The only downside was after we checked in after a long drive we went to the restaurant only to find out it would be over an hour wait. Thankfully there was other restaurants nearby. Would stay again.

Great break on a long car trip. Nice pool and family friendly ambiance.

From the moment we got there until we left the staff were awesome and very nice!!! we ordered room service and they did an excellent job of making sure our order was exactly what we wanted!! The lady that brought up breakfast even went to the trouble of getting us ice since the ice machine on our floor was not working!!! I was hoping that the pool area would be accessable but they were working on it. that is ok because it shows me that the hotel is constantly upgrading an keeping that location in tip top shape!!! excellent job to all the staff. From the front desk to the room cleaners all was awesome!! I would highly recommend to all of my friends and family to use this hotel!!!!!

if you wanted to spend all of your time in the lobby it was great, the room was just another room

Most of the staff were super!! However, we had serious problems attempting to watch an expensive movie. Wasted 2 hours trying and working with staff including the manager. Never did watch it. Three persons, even the manager claimed that we would not get charged. Guess what, we were charged 3 times for a movie we never watched. Also, the internet was down for over a day. Will never, ever stay here again!! Much better motels elsewhere in Sheridan. Things like this make a nice hotel stay very frustrating. Also, wife was charged a ridiculous amount for what should have been a Free snack type, tiny, breakfast. Yuk.

I stay here for three nights on a New years eve. It has everything that you need in a small town like Sheridan, WY.

This was the worst Holiday Inn we ever stayed in. We stayed one night and when we entered our room, we could smell the stench of cigarette smoke in the room. The bed was uncomfortable and made for a restless sleep. We invited our mother and sister for dinner at the hotel restaurant and it was a horrible evening. The receptionist was also our waitress and neglected to get our drink order or water for about 15 minutes. My wife finally decided to pour us all water and we waited for the waitress to return. Each time she was unsure of a selection, she left to speak with someone returning several times to try and get our order. The entrées arrived before our salads did. The drink order was not taken until after our meal arrived. I did not receive my French Fries with my burger until after the check arrived. We never received refills on our drinks and my wife had to go to the bar to get a cocktail. We spent three hours dining and it was just a horrible experience. We will never stay at that holiday inn ever again.

Average. We enjoyed Sheridan but would not stay there again.

rooms were pretty good, very clean, good linens. hotel hallways and lobby seemed dated and worn. Pool and hottub was not clean feeling and needs an overhaul.

No problems, great food

1809 Sugarland Dr Sheridan WY

Hotel highlights

  • Close to Sheridan College
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Sheridan College, Holiday Inn Sheridan-Convention Center is within 2 miles (3 km) of WYO Theater. This 212-room, 3-star hotel has 2 restaurants along with conveniences like an indoor pool and a 24-hour fitness center. It's also near Blacktooth Brewing Company and Kendrick Park.


Dining

Enjoy dining at The Greenery, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start your day off with full breakfast, available for a fee.


Rooms

All 212 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Free newspapers, free local calls, and video-game consoles are other standard amenities.


Property features

At Holiday Inn Sheridan-Convention Center, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Room, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 4

Standard Room

Queen 1 | Full 1 | Sleeps 3

Guest reviews for Holiday Inn Sheridan-Convention Center

Everyone (2) Couples (6) Business (2) Family (3)
4

solid choice - great amenities

Everyone

We weren't able to spend much time at the hotel for more than sleeping, but it was perfectly adequate for that. There was a big tour group staying there, and the loading and unloading of baggage by the tour folks at 6am Sunday morning (much banging of bags into walls and doors) was not pleasant, but that was not the hotel's fault.

By , from Denver, CO on Jul 10, 2017

1

bad experience - not safe

Everyone

Approx 10am on The morning I was checking out I had just got out of the shower and all of a sudden a man with a key card walked into my room. The front desk had given him a key card to my room. My niece immediately called the front desk. When I checked out the woman apologized and said she would get my room charge reversed and credit my charge card. Of course that never happened. It was a horrible experience and very scary. The pool was not working either. Beware. I won't be back to any Holiday Innn Hotel's. Bad experience and unsafe.

By , from Matteson. IL on Jul 2, 2016

3

one night stay on road trip from mt

Couples

room and hotel in general were clean, quiet, and the location was great. Complimentary breakfast OK except for the hair in my eggs. Room coffeemaker made warm brown water. Best thing was location and the grassy area for our dog.

By on Aug 13, 2014

4

traveling to canada

Families

The staff friendly and the room was clean. The only downside was after we checked in after a long drive we went to the restaurant only to find out it would be over an hour wait. Thankfully there was other restaurants nearby. Would stay again.

By on Jul 23, 2014

4

perfect family hotel

Families

Great break on a long car trip. Nice pool and family friendly ambiance.

By on Jul 21, 2014

5

the visit to see my parents!!!!

Couples

From the moment we got there until we left the staff were awesome and very nice!!! we ordered room service and they did an excellent job of making sure our order was exactly what we wanted!! The lady that brought up breakfast even went to the trouble of getting us ice since the ice machine on our floor was not working!!! I was hoping that the pool area would be accessable but they were working on it. that is ok because it shows me that the hotel is constantly upgrading an keeping that location in tip top shape!!! excellent job to all the staff. From the front desk to the room cleaners all was awesome!! I would highly recommend to all of my friends and family to use this hotel!!!!!

By on Mar 27, 2013

3

it was ok

Families

if you wanted to spend all of your time in the lobby it was great, the room was just another room

By on Aug 17, 2012

1

place to relax

Couples

Most of the staff were super!! However, we had serious problems attempting to watch an expensive movie. Wasted 2 hours trying and working with staff including the manager. Never did watch it. Three persons, even the manager claimed that we would not get charged. Guess what, we were charged 3 times for a movie we never watched. Also, the internet was down for over a day. Will never, ever stay here again!! Much better motels elsewhere in Sheridan. Things like this make a nice hotel stay very frustrating. Also, wife was charged a ridiculous amount for what should have been a Free snack type, tiny, breakfast. Yuk.

By on Jun 20, 2012

5

just good

Couples

I stay here for three nights on a New years eve. It has everything that you need in a small town like Sheridan, WY.

By on Jan 7, 2012

1

not worth the expense

Couples

This was the worst Holiday Inn we ever stayed in. We stayed one night and when we entered our room, we could smell the stench of cigarette smoke in the room. The bed was uncomfortable and made for a restless sleep. We invited our mother and sister for dinner at the hotel restaurant and it was a horrible evening. The receptionist was also our waitress and neglected to get our drink order or water for about 15 minutes. My wife finally decided to pour us all water and we waited for the waitress to return. Each time she was unsure of a selection, she left to speak with someone returning several times to try and get our order. The entrées arrived before our salads did. The drink order was not taken until after our meal arrived. I did not receive my French Fries with my burger until after the check arrived. We never received refills on our drinks and my wife had to go to the bar to get a cocktail. We spent three hours dining and it was just a horrible experience. We will never stay at that holiday inn ever again.

By on Aug 9, 2011