New Times Hotel Shenzhen3.5 out of 5.0
Recent guest reviews
I stayed here 2 different nights in October. Both rooms are very good in size, and comfortable. However, both rooms showed signs of age and lack of proper maintenace. There were water damages showed on the walls. Molds were on the edge of showers and sinks. A proper cleaning and maintance would go a long way for this hotel.
Well, I stayed in this hotel couple of weeks back and before booking with Ctrip they told us amazing hotel etc.....thinking Ctrip would always take care of clients if any problems...well we're wronged. The room they gave us was stinking and toilet was leaking ..we complained and the staff came to fix it...after one hour it was lacking again ...and they sent a guy again to fix it....guess at it was leaking again after few hours ....and this time the whole floor was soiled ..(we have the pictures and videos ) ....whole night it was leaking and we couldn't sleep....kept calling the staff and no result.....they said when you come next time we will upgrade you with business class room. Spoke to the staff and she said most of the toilets leak as the pipes are old and rusty .... Spoke to the boss's and he says this is what you get if you book through CTRIP. Guess what we spoke to Ctrip and asked to refund at least half the monies ....they say we can give you 100ctripmpoints .....hmm Well we are going to upload images and videos on YouTube for everyone to see. Guys we never do this but the boss of this hotel had the audacity to tell us go ahead and upload the videos ....he doesn't care .somhere we go....just uploading two pics ...of he many pics and videos we have ....actually there were three different plumbers at three different times trying to fix the pipes.
This hotel is located on the corner of Jiabin and Heping. A few blocks away from the Hong Kong/Shenzhen border crossing and the MixC, as well as other shopping venues and restaurants. The staff is friendly and helpful, and a few of their front desk staff even spoke some English. The room was clean, spacious and surprisingly nice. I thought it was funny that the TV was older however, I never turned it on, so that wasn't an issue for me. The bed is very firm which I appreciate so keep that in mind if looking to book a room here. No frills hotel. A nice clean room, close to everything and in my opinion, pretty affordable.
The hotel is well situated, close to shopping and for Jewish travelers to Chabad. Unlike most Chinese hotels it always has someone on hand that speaks English. it can very frustrating not to have someone who can help you with your problems. There are 19 floors each with approximately 20 rooms. The rooms, bathrooms, elevators and general hallways are modern and recently decorated. The entrance is not impressive or up the standard of the rest of the hotel which definitely rates 5 stars for the rooms and general service. I reserved a standard room and the air conditioning was not working, so they upgraded me to a deluxe room, which should really rate as a suite. Altogether a much better experience than other 4 - 5 star hotels in Shenzeng, and great value for money..
this hotel is my go to hotel when i am in hong kong for business, close enough to the luohu border and within walking distance. centrally located near shops, metro and malls. hotel staff are very courteous and they recognize me each time i visited, learn to know the floor manager and you will be well taken care of. once it was raining, i called the hotel and they send a car out to pick me up at the luohu border. now who does that? rooms are very clean and large even by china's standards. staff are very responsive to your needs, price is very reasonable comparing to others around the area. i stayed at this hotel 2-3 times each year and i highly recommend it! but get to know the staff and floor manager, they will take care of you.
Stayed at the New Times Hotel during a recent trip to the Shenzhen area with a group of colleagues. Checkin was a bit painful. They lost the reservation for one member of our party and refused to honor non-smoking rooms requests until we complained to the manager. The room was clean and decently furnished. The bed was a bit firm for my taste, but I still got a decent night's sleep. Breakfast buffet was just OK, and but I can't really complain too much since it was relatively cheap when compared to the buffet at other area hotels. Internet service was wired only, no WiFi and provided decent bandwidth. All in all, I would consider this hotel to be a decent and acceptable choice, but not the best in this price range for the Shenzhen area.
This hotel is really average in every way. Unless you have business in the Luohu area I would not recommend it and I would only recommend it for business travelers on a budget. There are a couple of really nice hotels in that same area. The style is distinctive Chinese which can be good or bad depending on your taste. None of the staff spoke English apart from the reception. Service was again.... average.
This hotel is within walking distance to the Shenzhen railway station and major department stores. The local traffic is always busy due to the proximity to the railway station. We tried to hail a taxi around 6pm and after 5 minutes we gave up and walk to the mall 3 blocks away. The hotel service is average at best. When I asked if there was WIFI the receptionist told me the lobby coffee shop has it. After browsing through nearly 10 hot spots, I gave up. There does not seem to have any WIFI connection in my room either. The room is average. I had a room overlooking the main street and I was no bothered by the noise. The room interior seemed dated with a tube television. There was CNN, BBC, HBO and other international channels. Aside from the WIFI issue, everything functioned properly in the room. On couple of occasions, I could hear people talking through the wall from the next room. The next morning I arrived at the buffet breakfast at a little past 10am. I was told that breakfast was served until 10:30. Well, nearly all the food was gone and the staff was already packing the leftovers. It was very disappointing. I will most likely try another hotel next time when I'm in the area.
very good hotel..well managed and good service...well behaved staff....nice location............................................................................................................................................................................................................................................................................................................
Very good location, at the center near shopping malls, close to the border check point. Big room and furnish with all necessary amenities, TV set is still CRT but not LCD. the hotel fail when he provide only one breakfast for a room for two and charge 38RMB for 2nd one. At the front desk they claim that for that price of room (80US$) additional breakfast will cause them lose :( What a pity.
- Free WiFi in rooms and public areas
- Onsite dining
- Concierge services
Located in Luohu, New Times Hotel Shenzhen is a leisurely stroll from sights such as International Foreign Trade Center and Shun Hing Square. This 268-room, 3.5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Dongmen Pedestrian Street and Shenzhen Grand Theater are also close to this Shenzhen hotel.
Sit down for a leisurely bite to eat at the onsite fine-dining restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.
The 268 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and free bottled water. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Phones, desks, and free toiletries are also standard.
New Times Hotel Shenzhen offers free WiFi in public areas and conference space. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 117 reviews