Good service, hotel conveniently located near metro and train station, yet quiet and a lot of nice restaurants around
Good hotel to stay in. Large room, nice hall, and nice staff.
The hotel staffs are very nice and helping. They help to reserve the hotel restaurant and decorate my father's 90 year birthday party. They also help to book the travel from ShengZheng to Hong Kong. We had an excellent stay at the hotel.
The hotel upgraded my room and included breakfast. And my family and I were very impressed by the nice breakfast.
Great experience Very good service for business meeting
When we arrived, the front desk gave us a hard time--we had booked two rooms through Orbitz, and in spite of showing the confirmation email, they insisted we only had booked one room, and would only give us keys to one room. We had to try 6 non-smoking rooms to find two that didn't reel of smoke. We left for dinner and upon returning, they finally gave us the other key. The maid left dirty glasses in our room and didn't refill the coffee and tea the first day. The restaurant was good and the service was excellent.
Located in Futian, Futian Shangri-La, Shenzhen is a leisurely stroll from popular sights such as Coco Park and Shenzhen Convention and Exhibition Center. This 528-room, 5-star hotel has 5 restaurants along with conveniences like a full-service spa and an indoor pool.
There are multiple options for onsite dining with 5 restaurants, including Cafe Zen, which specializes in local and international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
Futian Shangri-La, Shenzhen's 528 rooms are soundproofed and provide minibars, coffee makers, and free bottled water. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are also standard.
At Futian Shangri-La, Shenzhen, guests enjoy a full-service spa, an indoor pool, and a health club. There's free parking, and an airport shuttle (available 24 hours) for CNY 600 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Good service, hotel conveniently located near metro and train station, yet quiet and a lot of nice restaurants around
Thank you for choosing to stay at Futian Shangri-La, Shenzhen. We are delighted and highly appreciate your compliments regarding our service. We appreciate your generous comments on our colleagues. We hope to remain your Home away from Home on your future visits to Shenzhen!
Good hotel to stay in. Large room, nice hall, and nice staff.
Thank you for choosing to stay at Futian Shangri-La, Shenzhen. We are delighted and highly appreciate your compliments regarding our service. We appreciate your generous comments on our colleagues. We hope to remain your Home away from Home on your future visits to Shenzhen!
The hotel staffs are very nice and helping. They help to reserve the hotel restaurant and decorate my father's 90 year birthday party. They also help to book the travel from ShengZheng to Hong Kong. We had an excellent stay at the hotel.
Thank you for choosing to stay at Futian Shangri-La, Shenzhen. We are delighted and highly appreciate your compliments regarding our service. We hope to remain your Home away from Home on your future visits to Shenzhen!
The hotel upgraded my room and included breakfast. And my family and I were very impressed by the nice breakfast.
Great experience Very good service for business meeting
When we arrived, the front desk gave us a hard time--we had booked two rooms through Orbitz, and in spite of showing the confirmation email, they insisted we only had booked one room, and would only give us keys to one room. We had to try 6 non-smoking rooms to find two that didn't reel of smoke. We left for dinner and upon returning, they finally gave us the other key. The maid left dirty glasses in our room and didn't refill the coffee and tea the first day. The restaurant was good and the service was excellent.
Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in the future.