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Futian Shangri-La Shenzhen

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Futian Shangri-La Shenzhen

Enjoy casual dining and socializing in this welcoming space with a central counter, multiple seating areas, and exposed beams.
Enjoy a city view from the large window, with a comfortable bed and seating area featuring a small table and fruit.
Tennis enthusiasts can enjoy playing on the facility's multiple courts, surrounded by a green fence.
Enjoy a city view from the large window, with a comfortable seating area and a sofa, armchairs, and coffee table.
Relax by the pool with a city view, surrounded by lounge chairs and lush greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Free WiFi

Explore the area

Map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048
  • Shenzhen Convention and Exhibition Center
    ‪10 min walk‬
  • Coco Park Shopping Center
    ‪1 min drive‬
  • Huaqiangbei
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

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Room options

View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Twin Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Club Twin Room with Executive Lounge Access

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Premier Twin Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Premier Twin Room with Executive Lounge Access

  • 753 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Premier King Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Premier King Room with Executive Lounge Access

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Club King Room with Executive Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 1550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Specialty Suite

Premium bedding, minibar, in-room safe, desk

Specialty Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Cartoon Family Friendly Room (2 Beds)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Cartoon Family Friendly Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Twin-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cartoon Family Friendly Room (Double Bed)

Premium bedding, minibar, in-room safe, desk

Cartoon Family Friendly Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Twin-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Living area | Flat-screen TV

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Club Premier Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club Premier Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Twin-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Cartoon Themed Room

Premium bedding, minibar, in-room safe, desk

Cartoon Themed Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Cozy 2-bedroom And 1-living Room Suite

Premium bedding, minibar, in-room safe, desk

Cozy 2-bedroom And 1-living Room Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Comfy Apartment - 1-Room (1 Living Room)

Premium bedding, minibar, in-room safe, desk

Comfy Apartment - 1-Room (1 Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Family 1-bedroom And 1-living Room Suite

Premium bedding, minibar, in-room safe, desk

Family 1-bedroom And 1-living Room Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Cartoon Family Friendly Room

Premium bedding, minibar, in-room safe, desk

Cartoon Family Friendly Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Relax by the rooftop pool with a stunning city view.

JW Marriott Hotel Shenzhen

Futian
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 441 reviews
$123 nightly
The price is $130
Jul 20 - Jul 21
Total includes taxes and fees
JW Marriott Hotel Shenzhen

About the neighborhood

Shenzhen

Located in Futian, Futian Shangri-La Shenzhen is a leisurely stroll from popular sights such as Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. This 528-room, 5-star hotel has 4 restaurants along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Shenzhen Convention and Exhibition Center - 10 min walk - 0.5 miles
  • Coco Park Shopping Center - 1 min drive - 0.3 miles
  • Huanggang Border Crossing - 3 min drive - 1.8 miles
  • Huaqiangbei - 3 min drive - 2.2 miles
  • Window of the World - 8 min drive - 5.6 miles

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen Intl. Airport (SZX) - 33 min drive

Restaurants

  • ‪利寶閣 - ‬3 min walk
  • ‪Manner Coffee - ‬6 min walk
  • ‪豫园上海饭庄 - ‬2 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪必胜客 - ‬4 min walk

About this property

Futian Shangri-La Shenzhen

Luxury hotel with 4 restaurants and a full-service spa
At Futian Shangri-La Shenzhen, guests enjoy a full-service spa, an indoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CNY 600 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Chi has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 645 reviews
$120 nightly
The price is $127
Jul 14 - Jul 15
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 181 for adults and CNY 181 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Faris
  • Cafe Zen
  • Lobby Lounge
  • Shang Garden
  • Shang Gourmet

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 408 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 181 for adults and CNY 181 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 408 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at Futian Shangri-La Shenzhen?

Futian Shangri-La Shenzhen provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Futian Shangri-La Shenzhen?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Futian Shangri-La Shenzhen on Aug 3, 2025 start from $112.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Futian Shangri-La Shenzhen?

This hotel is situated in Futian within a short 6-minute walk of Coco Park Shopping Center and also 17 minutes on foot from Shenzhen Civic Center. You'll also find Huanggang Border Crossing and Huaqiangbei within a short drive.

Is there parking available at Futian Shangri-La Shenzhen?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa at Futian Shangri-La Shenzhen?

Chi is the hotel's spa and services include Swedish massages, hot stone massages, reflexology, and body wraps.

Does Futian Shangri-La Shenzhen include a casino?

No, Futian Shangri-La Shenzhen doesn't have a casino.

Is there an indoor pool at Futian Shangri-La Shenzhen?

Yes, this hotel has an indoor pool.

Is Futian Shangri-La Shenzhen good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 4 restaurants.

Are there hot tubs at Futian Shangri-La Shenzhen?

Yes, guests can enjoy a spa tub at this hotel.

Does Futian Shangri-La Shenzhen have a restaurant with a breakfast menu?

Yes, Futian Shangri-La Shenzhen has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Futian Shangri-La Shenzhen allow pets to stay for free?

No, pets and service animals aren't allowed at Futian Shangri-La Shenzhen.

Are there connecting rooms at Futian Shangri-La Shenzhen?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Futian Shangri-La Shenzhen?

The closest major airport to Futian Shangri-La Shenzhen is Shenzhen Intl. Airport (SZX), which is 19.6 mi away (33 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 28.7 mi away (48-minute drive).

Are there rooms with balconies at Futian Shangri-La Shenzhen?

No, you won't find guestrooms with balconies at Futian Shangri-La Shenzhen.

Does Futian Shangri-La Shenzhen offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Futian Shangri-La Shenzhen.

Futian Shangri-La Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 747 reviews
Rating 8 - Good. 204 out of 747 reviews
Rating 6 - Okay. 44 out of 747 reviews
Rating 4 - Poor. 16 out of 747 reviews
Rating 2 - Terrible. 22 out of 747 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jin

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

6/10 Okay

chi kuen

Liked: Cleanliness, staff & service
the interior design is too old fashion.
Stayed 2 nights in Dec 2024

8/10 Good

Belinda

Liked: Property conditions & facilities, room comfort

Good location

We stayed 2 nights at Shangri-la. The room is spacious, but a bit dated. Overall an enjoyable stay with good breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

GARY HAO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

GARY HAO

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
overlook is good
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 6 nights in Mar 2025

10/10 Excellent

SHAN

Stayed 6 nights in Mar 2025

10/10 Excellent

shelley xuerui

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Mar 2025

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, property conditions & facilities
They storagea
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Check in not meeting expection

The checkin staff could do with better customer service skills. Would expect a better standard from ShangriLa. A bit disappointed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Weiting, Redmond

Stayed 1 night in Feb 2025

10/10 Excellent

Kelvin

Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Good price Hotel is dated but still okay
Stayed 4 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

SENDY NANG YIU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Pin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Jianghong

Stayed 2 nights in Feb 2025

8/10 Good

Kaiqing

Stayed 1 night in Jan 2025

10/10 Excellent

Jingxin, Bloomington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and staff
Stayed 5 nights in Jan 2025

10/10 Excellent

Alfonso

Stayed 1 night in Jan 2025

8/10 Good

TSZ LUNG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxury oriental style hotel though facilitates in room can have been modernised a bit.
Stayed 1 night in Jan 2025

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