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Futian Shangri-La Shenzhen

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Photo gallery for Futian Shangri-La Shenzhen

Bar (on property)
Separate tub and shower, designer toiletries, hair dryer, bathrobes
Rooftop terrace
Premium bedding, minibar, in-room safe, desk
Horizon Club, Premier Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Convention and Exhibition Center
    ‪10 min walk‬
  • Place, Shenzhen Civic Center
    ‪11 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite

Living area | Flat-screen TV

Deluxe Suite

  • Sleeps 3
  • Free WiFi

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Horizon Club, Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Room, 1 King Bed

Horizon Club, Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Horizon Club, Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Premier Room, 1 King Bed

Horizon Club, Premier Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Horizon Club, Premier Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Premier Room, 2 Twin Beds

Horizon Club, Premier Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Horizon Club, Premier Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Specialty Suite

Premium bedding, minibar, in-room safe, desk

Specialty Suite

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Shenzhen

Located in Futian, Futian Shangri-La Shenzhen is a leisurely stroll from popular sights such as Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. This 528-room, 5-star hotel has 4 restaurants along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Shenzhen Convention and Exhibition Center - 10 min walk - 0.5 miles
  • Shenzhen Civic Center - 11 min walk - 0.6 miles
  • Shenzhen Lianhuashan Park - 17 min walk - 1.0 mile
  • Shenzhen Central Park - 2 min drive - 1.3 miles
  • Huanggang Border Crossing - 3 min drive - 1.8 miles

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen Intl. Airport (SZX) - 33 min drive

Restaurants

  • ‪Havana Bar - ‬2 min walk
  • ‪木屋燒烤 - ‬3 min walk
  • ‪Flavorz - ‬2 min walk
  • ‪Blue Frog 蓝蛙 - ‬3 min walk
  • ‪Paletto - ‬2 min walk

About this property

Futian Shangri-La Shenzhen

At Futian Shangri-La Shenzhen, guests enjoy a full-service spa, an indoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CNY 600 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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  • Free WiFi
  • Restaurant
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 190 to 190 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Faris
  • Cafe Zen
  • Lobby Lounge
  • Shang Garden
  • Shang Gourmet

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 40 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 408 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 190 to 190 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 408 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at Futian Shangri-La Shenzhen?

Futian Shangri-La Shenzhen provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Futian Shangri-La Shenzhen?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Futian Shangri-La Shenzhen on Jun 21, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Futian Shangri-La Shenzhen?

This hotel is situated in Futian within a short 6-minute walk of Coco Park Shopping Center and also 17 minutes on foot from Shenzhen Civic Center. You'll also find Huanggang Border Crossing and Huaqiangbei within a short drive.

Will I be able to park at Futian Shangri-La Shenzhen?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Is there a spa at Futian Shangri-La Shenzhen?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, body wraps, and hydrotherapy.

Does Futian Shangri-La Shenzhen have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 4 restaurants, and hot stone massages at this hotel.

Does Futian Shangri-La Shenzhen include a casino?

No, Futian Shangri-La Shenzhen doesn't have a casino.

Is there an indoor pool at Futian Shangri-La Shenzhen?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Futian Shangri-La Shenzhen?

There are many amenities for couples at this hotel, including 4 restaurants and an indoor pool plus some guestrooms feature a sauna.

Are there hot tubs at Futian Shangri-La Shenzhen?

No, but this hotel does have a steam room.

Does Futian Shangri-La Shenzhen have a restaurant with a breakfast menu?

Yes, Futian Shangri-La Shenzhen has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Futian Shangri-La Shenzhen allow pets to stay for free?

No, pets and service animals aren't allowed at Futian Shangri-La Shenzhen.

Are there connecting rooms at Futian Shangri-La Shenzhen?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Futian Shangri-La Shenzhen?

The closest major airport to Futian Shangri-La Shenzhen is Shenzhen Intl. Airport (SZX), which is 19.6 mi away (33 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 28.7 mi away (48-minute drive).

Can I book a room with a balcony at Futian Shangri-La Shenzhen?

No, there aren't any guestrooms at Futian Shangri-La Shenzhen that offer a balcony.

Does Futian Shangri-La Shenzhen offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Futian Shangri-La Shenzhen.

Futian Shangri-La Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 972 reviews
Rating 8 - Good. 245 out of 972 reviews
Rating 6 - Okay. 49 out of 972 reviews
Rating 4 - Poor. 19 out of 972 reviews
Rating 2 - Terrible. 28 out of 972 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ji Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff, breakfast is good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Personal were super friendly, room was spacious and had a good view over futian
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Huge comfy bed, amazing views from the 14th floor.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Estee

Liked: Cleanliness, staff & service
Hotel is clean with great service! Location is fantastic Per review too!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Liangyin

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Love my stay. Beautiful hotel. Great service.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
clean big room, well-managed and front counter staff were excellent and friendly plus helpful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Wish I stayed longer.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a great location with friendly and accomodating staff. Rooms are great size and well setup. Would highly recommend for stay in shenzhen. Easy walk to coco park and has a mall right outside the hotel area with lots of dining options.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Monty

Liked: Cleanliness, amenities, property conditions & facilities
The location is great, but the facility is slight older than other establishments.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yan Ni

Liked: Cleanliness, staff & service, room comfort
Holden was the staff that attended me at check-in, very friendly and helpful. Hotel renovation is a little dated, but service is good to make up for it
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities
This is my second time staying. The reception staff is very friendly. Room is clean. Ambience is good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jiachen

Liked: Cleanliness, amenities, property conditions & facilities
I was in Shenzhen for a meeting at Shenzhen exhibition center, the hotel is only 5 minutes walk from the hotel. The hotel is great, very beautiful inside and outside. The decorations combine Chinese and western culture and have beautiful scent. I highly recommend this hotel.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sundraviknesh

Liked: Cleanliness, amenities, property conditions & facilities
Shangri La Futian never failed to impress!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

mei sze cinderella

Liked: Cleanliness, staff & service, amenities
整潔，舒適。前台接待處Mr Wang very good service and very polite, nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
great location, close to many attractions, very friendly staff, spacious rooms in the center of the city.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was high-end, tasty, and just enough.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a room with the club benefits. Very good food and drinks. Used the fantastic gym.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent time, Amenities, location, and service are all top notch. We will come back again.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Yue Louisa Harris

Liked: Property conditions & facilities
Super nice hote
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Our room was Clean and spacious and nice staff in our hotel. I will definatley come back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Minsoo

Liked: Cleanliness, staff & service
It was all great.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfortable and has a very good view. Staff are friendly. I’ll definitely stay in this hotel next time when I’m in town.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very helpful in answering queries
Stayed 3 nights in Dec 2025

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