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Recent guest reviews

Good service, hotel conveniently located near metro and train station, yet quiet and a lot of nice restaurants around

Good hotel to stay in. Large room, nice hall, and nice staff.

The hotel staffs are very nice and helping. They help to reserve the hotel restaurant and decorate my father's 90 year birthday party. They also help to book the travel from ShengZheng to Hong Kong. We had an excellent stay at the hotel.

The hotel upgraded my room and included breakfast. And my family and I were very impressed by the nice breakfast.

Great experience Very good service for business meeting

When we arrived, the front desk gave us a hard time--we had booked two rooms through Orbitz, and in spite of showing the confirmation email, they insisted we only had booked one room, and would only give us keys to one room. We had to try 6 non-smoking rooms to find two that didn't reel of smoke. We left for dinner and upon returning, they finally gave us the other key. The maid left dirty glasses in our room and didn't refill the coffee and tea the first day. The restaurant was good and the service was excellent.

4088 Yi Tian Road Shenzhen Guangdong

Hotel highlights

  • Walking distance to Shenzhen Convention and Exhibition Center and Coco Park
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Futian, Futian Shangri-La, Shenzhen is within a 10-minute walk of popular sights such as Coco Park and Shenzhen Convention and Exhibition Center. This 528-room, 5-star hotel welcomes guests with 5 restaurants, a full-service spa, and an indoor pool.


Dining

Relish the local and international cuisine at Cafe Zen, one of 5 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

All 528 air-conditioned rooms feature minibars, coffee makers, and free bottled water. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include safes, phones, and ironing boards.


Property features

Guests of Futian Shangri-La, Shenzhen enjoy a full-service spa, an indoor pool, and a health club. There's free parking, and an airport shuttle (available 24 hours) for CNY 600 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Suite

1 King Bed | Sleeps 3

Horizon Premier Twin Room with Executive Lounge Access

2 Twin Beds | Sleeps 3

Deluxe Room, 2 Twin Beds, City View

2 Twin Beds | Sleeps 3

Horizon Club Twin Room with Executive Lounge Access

2 Twin Beds | Sleeps 3

Guest reviews for Futian Shangri-La, Shenzhen

Everyone (7)
5
Everyone

By on Apr 7, 2019

Review comment responded on Apr 15, 2019

Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Thanks again for such delightful comments and your compliments for our colleagues are sincerely appreciated. We look forward to welcoming you back in the future.

4
Everyone

Good service, hotel conveniently located near metro and train station, yet quiet and a lot of nice restaurants around

By on Dec 27, 2018

Review comment responded on Dec 28, 2018

Thank you for choosing to stay at Futian Shangri-La, Shenzhen. We are delighted and highly appreciate your compliments regarding our service. We appreciate your generous comments on our colleagues. We hope to remain your Home away from Home on your future visits to Shenzhen!

4
Everyone

Good hotel to stay in. Large room, nice hall, and nice staff.

By , from Shenzhen on Oct 24, 2018

Review comment responded on Oct 26, 2018

Thank you for choosing to stay at Futian Shangri-La, Shenzhen. We are delighted and highly appreciate your compliments regarding our service. We appreciate your generous comments on our colleagues. We hope to remain your Home away from Home on your future visits to Shenzhen!

5
Everyone

The hotel staffs are very nice and helping. They help to reserve the hotel restaurant and decorate my father's 90 year birthday party. They also help to book the travel from ShengZheng to Hong Kong. We had an excellent stay at the hotel.

By , from San Antonio, Texas on Jul 3, 2018

Review comment responded on Jul 31, 2018

Thank you for choosing to stay at Futian Shangri-La, Shenzhen. We are delighted and highly appreciate your compliments regarding our service. We hope to remain your Home away from Home on your future visits to Shenzhen!

4

nice hotel with great breakfast

Everyone

The hotel upgraded my room and included breakfast. And my family and I were very impressed by the nice breakfast.

By on Jan 5, 2018

5

nice hotel for business

Everyone

Great experience Very good service for business meeting

By on Dec 5, 2016

4

not as great as the haikou shangrila but was nice.

Everyone

When we arrived, the front desk gave us a hard time--we had booked two rooms through Orbitz, and in spite of showing the confirmation email, they insisted we only had booked one room, and would only give us keys to one room. We had to try 6 non-smoking rooms to find two that didn't reel of smoke. We left for dinner and upon returning, they finally gave us the other key. The maid left dirty glasses in our room and didn't refill the coffee and tea the first day. The restaurant was good and the service was excellent.

By , from Houston TX on Oct 15, 2016

url importing https://www.orbitz.com/Shenzhen-Hotels-Futian-Shangri-La,-Shenzhen.h2202990-p2.Hotel-Reviews