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Futian Shangri-La Shenzhen

5.0 star property

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Photo gallery for Futian Shangri-La Shenzhen

Bar (on property)
Horizon Club, Premier Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Rooftop terrace
Flat-screen TV
Indoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Convention and Exhibition Center
    ‪10 min walk‬
  • Place, Shenzhen Civic Center
    ‪11 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite

Living area | Flat-screen TV

Deluxe Suite

  • Sleeps 3

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Horizon Club, Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Horizon Club, Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Horizon Club, Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Premier Room, 1 King Bed

Horizon Club, Premier Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Horizon Club, Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Premier Room, 2 Twin Beds

Horizon Club, Premier Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Horizon Club, Premier Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Specialty Suite

Premium bedding, minibar, in-room safe, desk

Specialty Suite

  • Sleeps 3

View all photos for Horizon Club Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Room

  • Sleeps 2

View all photos for Horizon Club Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Twin-bed Room

  • Sleeps 2

View all photos for Horizon Club Premier Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Room

  • Sleeps 2

View all photos for Horizon Club Premier Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Twin-bed Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 Beds)

  • Sleeps 2

View all photos for Deluxe City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Room

  • Sleeps 2

View all photos for Deluxe City View Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Twin-bed Room

  • Sleeps 2

View all photos for Family 1-bedroom And 1-living Room Suite

Premium bedding, minibar, in-room safe, desk

Family 1-bedroom And 1-living Room Suite

  • Sleeps 2

View all photos for Cozy 2-bedroom And 1-living Room Suite

Premium bedding, minibar, in-room safe, desk

Cozy 2-bedroom And 1-living Room Suite

  • Sleeps 4

View all photos for Comfy Apartment - 1-Room (1 Living Room)

Premium bedding, minibar, in-room safe, desk

Comfy Apartment - 1-Room (1 Living Room)

  • Sleeps 2

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About the neighborhood

Shenzhen

Located in Futian, Futian Shangri-La Shenzhen is a leisurely stroll from popular sights such as Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. This 528-room, 5-star hotel has 4 restaurants along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Ping An Finance Center - 3 min walk - 0.2 miles
  • Shenzhen Convention and Exhibition Center - 10 min walk - 0.5 miles
  • Shenzhen Civic Center - 11 min walk - 0.6 miles
  • Shenzhen Lianhuashan Park - 17 min walk - 1.0 mile
  • Huanggang Border Crossing - 3 min drive - 1.8 miles

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen Intl. Airport (SZX) - 33 min drive

Restaurants

  • ‪Havana Bar - ‬2 min walk
  • ‪木屋燒烤 - ‬3 min walk
  • ‪Flavorz - ‬2 min walk
  • ‪Blue Frog 蓝蛙 - ‬3 min walk
  • ‪Sushi Jyukan 十贯 - ‬5 min walk

About this property

Futian Shangri-La Shenzhen

At Futian Shangri-La Shenzhen, guests enjoy a full-service spa, an indoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CNY 600 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Chi, the Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Reception
Sheraton Shenzhen Futian Hotel
Futian
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 594 reviews
$124 nightly
The price is $132
May 4 - May 5
Total with taxes and fees
Sheraton Shenzhen Futian Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 190 to 190 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Faris
  • Cafe Zen
  • Lobby Lounge
  • Shang Garden
  • Shang Gourmet

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 40 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 408 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 190 to 190 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 408 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at Futian Shangri-La Shenzhen?

Futian Shangri-La Shenzhen provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Futian Shangri-La Shenzhen?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Futian Shangri-La Shenzhen on May 5, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Futian Shangri-La Shenzhen?

This hotel is situated in Futian within a short 6-minute walk of Coco Park Shopping Center and also 17 minutes on foot from Shenzhen Civic Center. You'll also find Huaqiangbei and Luohu Port within a short drive.

Is there a spa at Futian Shangri-La Shenzhen?

Chi, the Spa is the hotel's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and reflexology.

Does Futian Shangri-La Shenzhen include a casino?

No, Futian Shangri-La Shenzhen doesn't have a casino.

Is there an indoor pool at Futian Shangri-La Shenzhen?

Yes, this hotel has an indoor pool.

Does Futian Shangri-La Shenzhen have a restaurant with a breakfast menu?

Yes, Futian Shangri-La Shenzhen has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Futian Shangri-La Shenzhen allow pets to stay for free?

No, pets and service animals aren't allowed at Futian Shangri-La Shenzhen.

Where is the closest airport to Futian Shangri-La Shenzhen?

The closest major airport to Futian Shangri-La Shenzhen is Shenzhen Intl. Airport (SZX), which is 19.6 mi away (33 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 28.7 mi away (48-minute drive).

Does Futian Shangri-La Shenzhen offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Futian Shangri-La Shenzhen.

Futian Shangri-La Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 927 reviews
Rating 8 - Good. 237 out of 927 reviews
Rating 6 - Okay. 49 out of 927 reviews
Rating 4 - Poor. 18 out of 927 reviews
Rating 2 - Terrible. 27 out of 927 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anita

Stayed 2 nights in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
clean big room, well-managed and front counter staff were excellent and friendly plus helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Love my stay. Beautiful hotel. Great service.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sachin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a great location with friendly and accomodating staff. Rooms are great size and well setup. Would highly recommend for stay in shenzhen. Easy walk to coco park and has a mall right outside the hotel area with lots of dining options.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
The staff are great. Very helpful and attentive. Check in was so efficient. Special shout to Holden at front desk who got my husband an extra bed. And Cherry at the lounge who helped us to book the lights tickets.
If you have 3 adults, take the Horizon executive room which offers amazing views and club lounge access
Stayed 2 nights in Jan 2026

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very helpful in answering queries
Stayed 3 nights in Dec 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities
Everything is good
Stayed 2 nights in Jan 2026

10/10 Excellent

Veronica

Stayed 1 night in Dec 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all shopping for high and medium high end fashion. Close to food. Very convenient! The best is the train station is right there and walk for only 10 minutes to get there.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Huge comfy bed, amazing views from the 14th floor.
Stayed 1 night in Dec 2025

6/10 Okay

Miodrag

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms were not ready until 4:00 PM, luggage delivered 1 hour later to a different room belongingbto someone else, staff does not speak english, concierge not knowledgable and not helpful at all
Stayed 2 nights in Dec 2025

8/10 Good

Ingrid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but not the top notch in terms of decor and facilities. The staff are courteous and helpful. The Horizon Club felt underwhelming in the choice of food and ambiance, and it was crowded most of the time. Everything was clean at all times. The location was perfect.
Stayed 3 nights in Dec 2025

6/10 Okay

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

Xiaoling

Stayed 1 night in Dec 2025

10/10 Excellent

Luyang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohamed Kasim Abdur

Stayed 2 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Wish I stayed longer.
Stayed 1 night in Dec 2025

8/10 Good

Valentin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Spacious room (though not the most modern) and comfortable bed. The bathroom is the highlight of the room: Japanese toilets!
Stayed 5 nights in Nov 2025

10/10 Excellent

Gloria

Stayed 2 nights in Nov 2025

10/10 Excellent

Harjot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Gregor Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

leung Chi, Manhasset

Stayed 3 nights in Nov 2025

10/10 Excellent

Elbert

Stayed 3 nights in Nov 2025

10/10 Excellent

Joyze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Sauna spa, great staffs. Very clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Emad I

Stayed 2 nights in Nov 2025

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