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Aparthotel

The Clouds Apartment

Property class: 3.5

Choose dates to view prices

Photo gallery for The Clouds Apartment

A modern indoor swimming pool with marble walls and a clear view of the sky.
A modern hotel lobby with a reception desk, seating area, and glass elevator doors.
A spacious gym with exercise mats and large exercise balls, large windows, and a visible brand name on the wall.
A high-rise building complex with multiple towers, featuring a modern architectural design with extensive use of glass and steel.
A modern hotel room with a large bed, a sofa, and a view of a cityscape through large windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Shuiwan 1979 Plaza, Shekou Street, Shenzhen, Guangdong, 518067
  • Place, Shenzhen Bay
    ‪2 min walk‬
  • Place, Sea World
    ‪11 min walk‬
  • Place, Window of the World
    ‪10 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom, Sea View

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Luxury Apartment, 1 Bedroom, Sea View

  • Sea view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Apartment, 1 Bedroom, City View

A modern hotel room with a large bed, a desk, and a view of a cityscape and mountains.

Luxury Apartment, 1 Bedroom, City View

  • Mountain view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms, City View

A modern hotel room with a large bed, a desk, and a view of a cityscape and mountains.

Premier Apartment, 2 Bedrooms, City View

  • City view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 1 Double Bed

View all photos for Premier Apartment, 2 Bedrooms, Sea View

A modern hotel room with a sofa, a dining table, and a TV.

Premier Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Apartment

A hotel room with a bed, a desk, a chair, a window with a view, and a shelf with a vase.

Junior Apartment

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Shenzhen

Located in Nanshan, The Clouds Apartment is 1 mi (1.7 km) from Shekou Ferry Terminal and within a 10-minute drive of other popular attractions like Shenzhen University. This 66-room, 3.5-star aparthotel welcomes guests with 10 restaurants, free in-room WiFi, and free self parking. It's connected to a shopping center in central Shenzhen, and a short drive from Shenzhen Bay and Sea World.
View more Aparthotels in ShenzhenOpens in a new window

What's nearby

  • Shenzhen Bay - 2 min walk - 0.1 miles
  • Sea World - 11 min walk - 0.6 miles
  • Shenzhen University - 5 min drive - 3.1 miles
  • Window of the World - 10 min drive - 6.2 miles
  • Splendid China Folk Village - 10 min drive - 6.9 miles

Getting around

  • Shuiwan Station - 9 min walk
  • Hong Kong Siu Hong Station - 16 min drive
  • Shenzhen Intl. Airport (SZX) - 40 min drive

Restaurants

  • ‪The Boathouse Shekou - ‬3 min walk
  • ‪Mokwokkai BBQ Restaurant - ‬2 min walk
  • ‪McDonald's (麥當勞) - ‬2 min walk
  • ‪Bar MARU - ‬1 min walk
  • ‪Mama's Mediterranean Lebanese Restaurant - ‬1 min walk

About this property

The Clouds Apartment

Guests of The Clouds Apartment enjoy a gym, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, access to locker space, and concierge services. Additional amenities include a free grocery shopping service, laundry facilities, and a convenience store.
Each apartment is soundproofed and affords space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 53-inch flat-screen TV with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a refrigerator, an electric kettle, and free bottled water.
Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 8:30 AM to 8:30 PM on request
  • Free self parking on site

Family friendly

  • Playground

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CNY 58 for adults and CNY 58 for children
  • 10 restaurants
  • 2 coffee shops/cafes
  • 5 bars/lounges
  • A poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 53-inch flat-screen TV with cable channels
  • Pay movies

Outdoor areas

  • Garden
  • Porch/lanai

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 12 meeting rooms
  • Business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessibility
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free grocery shopping service
  • Grocery/convenience store
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle rentals
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 66 units
  • Art Deco architecture
  • Bicycle rentals
  • Built in 2018
  • Electric car charging station
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CNY 58 for adults and CNY 58 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 91440300MA5EP2CC55
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 91440300MA5EP2CC55.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Clouds Apartment Shenzhen

Clouds Shenzhen

The Clouds Apartment Shenzhen

The Clouds Apartment Aparthotel

The Clouds Apartment Aparthotel Shenzhen

Frequently asked questions

Is free cancellation available at The Clouds Apartment?

The Clouds Apartment offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Clouds Apartment?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at The Clouds Apartment on Sep 28, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Clouds Apartment?

This aparthotel is situated in Nanshan within a short 11-minute walk of Sea World and also 20 minutes on foot from Shekou Ferry Terminal. You'll also find Shenzhen Bay and Sea World Culture and Art Center less than a mile away.

Is there parking available at The Clouds Apartment?

Yes, self parking is offered for free at the aparthotel. An electric car charging station is also available for guests.

Does The Clouds Apartment feature a casino on the premises?

No, The Clouds Apartment doesn't have a casino.

Will I find an indoor pool at The Clouds Apartment?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at The Clouds Apartment?

Couples will appreciate amenities at this aparthotel, including premium bedding and a rainfall showerhead in each apartment, and some feature sea view.

Are there hot tubs at The Clouds Apartment?

No, there isn't a spa tub at this aparthotel.

Does The Clouds Apartment have a restaurant with a breakfast menu?

Yes, The Clouds Apartment has 10 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does The Clouds Apartment allow pets to stay for free?

No, pets aren't allowed at The Clouds Apartment.

Are there connecting rooms at The Clouds Apartment?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from The Clouds Apartment?

The closest major airport to The Clouds Apartment is Hong Kong International Airport (HKG), which is 22 mi away (44 minutes by car). Another top airport is Shenzhen Intl. Airport (SZX), which is located 16.1 mi away (40-minute drive).

Are there rooms with balconies at The Clouds Apartment?

Yes, every apartment at The Clouds Apartment comes with a porch/lanai and some offer sea and city views.

The Clouds Apartment Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, communication
Clean and convenient. Beautiful living space
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The clouds was everything it said and more. I highly recommend The Clouds, also it's in the Grade Hotel ,
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Razvan Gheorghe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and organised.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Tsz Hong

Liked: Cleanliness, room comfort, communication

Fair enough Service apartment.

This place has another name of Grade hotel (The service apartment is located right behind the Grade Hotel. The views of the place are quite good from 27/F. However the place itself is quite old and some of the stained.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

FUK SING

Liked: Cleanliness, room comfort, communication

Two-bedroom (with damaged glass door)

The family room is nice, except that the glass door of shower room is damaged, quite dangerous indeed!
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We actually live in Shekou and stayed here as our apartment was having some work done on it. We enjoyed staying here as it had a little kitchenette, which made it seem more like home. It was a spacious room, with a separate bedroom and living room. However, even though we had a kitchenette, it was not stocked with plates, cutlery or glasses upon our arrival, even though we assumed it would be. All-in-all we enjoyed our stay and felt comfortable during our time there.
Stayed 6 nights in Oct 2018
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, communication
Rent och fräscht. Bra utrymme och ligger bra till. Hade absolut kunnat komma tillbaka.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Winley

Disliked: Room comfort, communication
位置方便，好近地鐵站，與服務台聯絡需要利用WeChat 太不方便，最匪夷所思的是半夜零晨時間玻璃幕牆外工人在吊船上工作，引致吊船不停撞擊牆壁，製造極大噪音，引致整夜難眠，直至半夜三點找服務員上房理論及投訴，擾攘一段長時間聲音才停止，本人已經不能再繼續入睡，嚴重影響精神。不明白酒店為何會這樣安排？
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

GEIR ARNE

Liked: Cleanliness, room comfort, communication
Veldig bra leilighet med nydelig utsikt sentralt i Shekou
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option walkingbdistabce fromnsea world

Amazing
Stayed 8 nights in Nov 2018
Verified review

10/10 Excellent

Malthe

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Ki Sung

Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Yuen Chun C

Stayed 1 night in Aug 2024
Verified review

8/10 Good

Mark

Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

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