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The Clouds Apartment

3.5 star property
Art Deco aparthotel with 10 restaurants connected to a shopping center in Shenzhen

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Photo gallery for The Clouds Apartment

Deluxe Apartment, 2 Bedrooms, Kitchenette | Living room | 53-inch flat-screen TV with cable channels, TV, pay movies
Business center
Exterior
Luxury Apartment | Living room | 53-inch flat-screen TV with cable channels, TV, pay movies
Grand Condo | Private kitchen | Fridge, electric kettle, paper towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Outdoor Space
  • Gym
  • Breakfast available
  • Room service

Explore the area

View in a map
Shuiwan 1979 Plaza, Shekou Street, Shenzhen, Guangdong, 518067
  • Place, Shenzhen Bay
    ‪2 min walk‬
  • Place, Sea World
    ‪9 min walk‬
  • Place, Window of the World
    ‪10 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View | Premium bedding, down comforters, in-room safe, individually furnished

Luxury Apartment, 1 Bedroom, Sea View

  • 969 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Apartment, 1 Bedroom, City View

Premium bedding, down comforters, in-room safe, individually furnished

Luxury Apartment, 1 Bedroom, City View

  • 969 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms, City View

Premium bedding, down comforters, in-room safe, individually furnished

Premier Apartment, 2 Bedrooms, City View

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Premier Apartment, 2 Bedrooms, Sea View

Premier Apartment, 2 Bedrooms, Sea View | Living room | 53-inch flat-screen TV with cable channels, TV, pay movies

Premier Apartment, 2 Bedrooms, Sea View

  • 1076 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Apartment

Junior Apartment | Premium bedding, down comforters, in-room safe, individually furnished

Junior Apartment

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Shenzhen

Located in Nanshan, The Clouds Apartment is 1 mi (1.7 km) from Shekou Ferry Terminal and within a 10-minute drive of other popular attractions like Shenzhen University. This 66-room, 3.5-star aparthotel welcomes guests with 10 restaurants, free in-room WiFi, and free self parking. It's connected to a shopping center in central Shenzhen, and a short drive from Shenzhen Bay and Sea World.
View more Aparthotels in ShenzhenOpens in a new window

What's nearby

  • Shenzhen Bay - 2 min walk - 0.1 miles
  • Sea World - 9 min walk - 0.5 miles
  • Shenzhen University - 5 min drive - 3.1 miles
  • Shekou Ferry Terminal - 6 min drive - 1.5 miles
  • Window of the World - 10 min drive - 6.4 miles

Getting around

  • Shuiwan Station - 9 min walk
  • Xili Railway Station - 11 min drive
  • Shenzhen Intl. Airport (SZX) - 40 min drive

Restaurants

  • ‪morelife coffe - ‬1 min walk
  • ‪Bar MARU - ‬1 min walk
  • ‪Rock Zushi - ‬1 min walk
  • ‪Mokwokkai BBQ Restaurant - ‬2 min walk
  • ‪Brew Magic Pub - ‬2 min walk

About this property

The Clouds Apartment

Art Deco aparthotel with 10 restaurants connected to a shopping center in Shenzhen
Guests of The Clouds Apartment enjoy a gym, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a free grocery shopping service, laundry facilities, and a convenience store.
Each apartment is soundproofed and affords space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 53-inch flat-screen TV with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a refrigerator, an electric kettle, and free bottled water.
Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 8:30 AM to 8:30 PM on request
  • Free self parking on site

Family friendly

  • Playground

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CNY 58 for adults and CNY 58 for children
  • 10 restaurants
  • 2 coffee shops/cafes
  • 5 bars/lounges
  • A poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 53-inch flat-screen TV with cable channels
  • Pay movies

Outdoor areas

  • Garden
  • Porch/lanai

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 12 meeting rooms
  • Business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessibility
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free grocery shopping service
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle rentals
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 66 units
  • Art Deco architecture
  • Bicycle rentals
  • Built in 2018
  • Electric car charging station
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CNY 58 for adults and CNY 58 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 91440300MA5EP2CC55
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 91440300MA5EP2CC55.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Clouds Apartment Shenzhen
Clouds Shenzhen
The Clouds Apartment Shenzhen
The Clouds Apartment Aparthotel
The Clouds Apartment Aparthotel Shenzhen

Frequently asked questions

Is free cancellation available at The Clouds Apartment?

The Clouds Apartment offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of The Clouds Apartment?

This aparthotel is situated in Nanshan within a short 20-minute walk of Shekou Ferry Terminal and also 11 minutes on foot from Sea World. You'll also find Sea World Culture and Art Center and Shenzhen Bay less than a mile away.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Electric car charging is also available for guests.

Does The Clouds Apartment feature a casino on the premises?

No, The Clouds Apartment doesn't have a casino.

Will I find an indoor pool at The Clouds Apartment?

No, there is no indoor pool at this aparthotel.

What will couples enjoy most about a stay at The Clouds Apartment?

Couples will appreciate amenities at this aparthotel, including premium bedding and a rainfall showerhead in each apartment with some featuring sea views.

Are there hot tubs at The Clouds Apartment?

No, this aparthotel doesn't have a spa tub.

Does The Clouds Apartment have a restaurant with a breakfast menu?

Yes, The Clouds Apartment has 10 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does The Clouds Apartment allow pets to stay for free?

No, pets aren't allowed at The Clouds Apartment.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How close is the airport from The Clouds Apartment?

The closest major airport to The Clouds Apartment is Hong Kong International Airport (HKG), which is 22 mi away (44 minutes by car). Another top airport is Shenzhen Intl. Airport (SZX), which is located 16.1 mi away (40-minute drive).

Can I book a room with a balcony at The Clouds Apartment?

Yes, every apartment at The Clouds Apartment comes with a porch with some featuring sea or mountain views.

Reviews

The Clouds Apartment Reviews

8.4

Very Good

9.0/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The clouds was everything it said and more. I highly recommend The Clouds, also it's in the Grade Hotel ,
Stayed 4 nights in Apr 2025

10/10 Excellent

Razvan Gheorghe

Liked: Cleanliness, amenities, property conditions & facilities
Clean and organised.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option walkingbdistabce fromnsea world

Amazing
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We actually live in Shekou and stayed here as our apartment was having some work done on it. We enjoyed staying here as it had a little kitchenette, which made it seem more like home. It was a spacious room, with a separate bedroom and living room. However, even though we had a kitchenette, it was not stocked with plates, cutlery or glasses upon our arrival, even though we assumed it would be. All-in-all we enjoyed our stay and felt comfortable during our time there.
Stayed 6 nights in Oct 2018

10/10 Excellent

GEIR ARNE

Traveled with family
Liked: Cleanliness, room comfort
Veldig bra leilighet med nydelig utsikt sentralt i Shekou
Stayed 4 nights in Dec 2024

8/10 Good

FUK SING

Traveled with family
Liked: Cleanliness, room comfort

Two-bedroom (with damaged glass door)

The family room is nice, except that the glass door of shower room is damaged, quite dangerous indeed!
Stayed 1 night in Dec 2024

6/10 Okay

Ki Sung

Business traveler
Stayed 2 nights in Oct 2024

6/10 Okay

Yuen Chun C

Stayed 1 night in Aug 2024

8/10 Good

Tsz Hong

Liked: Cleanliness, room comfort

Fair enough Service apartment.

This place has another name of Grade hotel (The service apartment is located right behind the Grade Hotel. The views of the place are quite good from 27/F. However the place itself is quite old and some of the stained.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

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