There were multiple inconveniences that we encountered at our stay. The first being that when we arrived to our room after checking in, it looked like the room was still being cleaned (fumigated, vacuumed) all the hardware was still in the room. The scent of the cleaning supplies being used were also extremely strong. The second inconvenience was the hotel checking us out 2 days prior to our original booking dates (im not sure why or how they decided on the day they checked us out), but also we were far away and we couldn't get back to the hotel to discuss the confusion the minute I received the "Thank you for your stay" email. I was also charged for a room that was given to us as an upgrade for our original room not being ready when we checked in.
Decent included breakfast Easy access
Great location, clean, nice breakfast!
I have stayed in different Residence inn's around the country, but this location was my favorite.
Over it was good. One thing I would have to say is that the mattresses are super hard. Definitely can use new ones. They have a bar section, but unfortunately, the three days that I was there it was closed. overall it was pretty clean, the staff was nice.
Juliana made our stay wonderful! Her customer service was top notch!
It was wonderful!! Super clean and friendly staff.
Great, spacious rooms and breakfast space.
This hotel is very conscientious about Covid-19 safety. All staff are kind, positive and eager to serve. The environment is pleasant and restful.
I must preface this by saying we stayed on New Year’s Eve, so it’s understandable that the night might be a little wild, but... The hotel’s “no-smoking” policy was not followed or enforced. Numerous guests were out smoking on their balconies & in their rooms all night long. Stinky smoke filled out room. The topper of the night: At 3:00am we awoke to yelling, banging, and a woman screaming. Evidently a domestic disturbance in a room a few down from us. We (and other guests) alerted the front desk who then contacted police. The altercation lasted almost two hours. I’ll spare the details, but it was quite scary with screaming and cops in the hallway outside our door. I watched cautiously from the peep hole. We left the hotel a few hours later. Now, of course the altercation is not the fault of the hotel, but hotel officials have not reached out to us other than to send us a receipt for our incidentals. Other than the sleepless/scary/smoky night, it’s a nice hotel, wonderful lake view location, big rooms, comfortable bed, and felt very clean during COVID-19.
Our room wasn't really clean, in the bathroom baseboards were very dusty ( full of hair) sam on wall.. you d sit on toilet looking at hair on floor. Pool is so tiny , looks in real life like for couple people only.But the most disturbing for me was the fee to park the car. This was the first time when i was made to pay for it. Never before i had to pay for the car to park by the hotel. $90 for 2 days. For that reason i will not be coming back.
Easy access, secure parking, nice size rooms. Spacious areas to visit in the lobby area. facility geared towards longer staying customers.
We had a good experience overall. At check in they were really busy and were checking people in “first come first served” type of deal, although there were reservations. They wrote our name and number down to call us when our room was ready but didn’t ever call. I would up calling 2 hours after our check in time and then they said the room was ready. They did allow us access to the parking garage and pool before we checked in which was nice. The free breakfast was great! The room set-up was great! The location next to Lake Union was also great! The indoor pool and hot tub were definitely on the small side.
Located in South Lake Union within a short walk of Amazon Corporate Headquarters, Residence Inn by Marriott Seattle Downtown/Lake Union is within a mile (2 km) of other popular sights such as Seattle Center. This 234-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free full breakfast is included with your stay and awaits you each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, balconies, and sofa beds. Weekly housekeeping is available.
Guests of Residence Inn by Marriott Seattle Downtown/Lake Union have access to an indoor pool, a gym, and a sauna. Self parking is available for USD 39.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and meeting rooms.
There were multiple inconveniences that we encountered at our stay. The first being that when we arrived to our room after checking in, it looked like the room was still being cleaned (fumigated, vacuumed) all the hardware was still in the room. The scent of the cleaning supplies being used were also extremely strong. The second inconvenience was the hotel checking us out 2 days prior to our original booking dates (im not sure why or how they decided on the day they checked us out), but also we were far away and we couldn't get back to the hotel to discuss the confusion the minute I received the "Thank you for your stay" email. I was also charged for a room that was given to us as an upgrade for our original room not being ready when we checked in.
Decent included breakfast Easy access
Thank you so much for your feedback!
Great location, clean, nice breakfast!
Thank you so much for your feedback!
Thank you, Andy!
Thank you for your feedback!
I have stayed in different Residence inn's around the country, but this location was my favorite.
Thank you so much for your feedback!
Thank you so much for your feedback!
Over it was good. One thing I would have to say is that the mattresses are super hard. Definitely can use new ones. They have a bar section, but unfortunately, the three days that I was there it was closed. overall it was pretty clean, the staff was nice.
Thank you for your feedback!
Juliana made our stay wonderful! Her customer service was top notch!
Thank you, it was a pleasure to have you staying with us. We hope to see you again in the future!
It was wonderful!! Super clean and friendly staff.
Thank you Claudia! We hope to see you again in the future!
Thank you so much for your feedback!