Check in was easy. Staff friendly
Incredibly rude and unfriendly staff at the reception/ front desk. Won’t help with just basic guidance and had an attitude if guests asked any questions or needed help. WIFI didn’t work the entire time and no one was willing to figure it out. Won’t stay here again.
It's a decent hotel. It was clean, I felt safe. I would stay here again. We stayed for 2 days. My only complaint is I had asked for 2 fresh sets of towels for our second day, and for some reason that never happened.
I have stayed here multiple times and this year the property was not very clean in the common areas. When I presented a concern to the staff about an allergy they seemed unconcerned and told me not to go near something. I just didn’t feel very welcome and more like a burden when I asked a question.
We stay here often and until this visit we’ve never had any issues with noise. There was hallway noise, noise above us and noise coming between the rooms. It might just be the particular room but it was very noticeable. We kept the TV on to block it. Always a favorite hotel and I’m hoping it was just the location of the room
The staff is very friendly and helpful. The pool is warm which is awesome!
When we arrived in our room one of the outlets didn't have a cover on it. With a baby that is a hazzard! They fixed it right away which was nice.
It was great. Clean and very friendly staff. They were always smiling when I saw them and kitchen workers could be heard singing. Very happy place
Property has a nice open space fore visiting. Breakfast area as well as nightly events is nice. Pool was down for maintence while we were there. They had an adults lounge as well as a fitness center that was well equipped. Rooms were great.
The best stay experience with staffs and facilities.
Very warm friendly staff. Room was clean and nice. Very good weekend breakfast.
Staff was great. Staff helped us with everything that we needed.
Very comfortable and beautiful rooms! Staff were all very pleasant. Great breakfast.
Everyone was very nice at check in. The room was clean, but no fan in the bathroom. Kids loved the pool, a perfect temperature. Only complaint was a power outage to the whole room from 11:30 pm to 3 am to fix the elevators. Apparently everyone knew this was going to happen except us. Besides that it was a great room and awesome free breakfast in the morning. I would stay there again.
The hotel itself is wonderful as far as the facilities comfort and location. The problem was the negligent on the room cleaning service! We first stayed at a King premium studio where we are entitled to free drinks and snacks bar in the room. None was refilled on the second day of our stay, so we called front desk and was told to go downstairs and get them on our own. We called it a one time incident and let it go. Then we switched to a two Queen suite and stayed for another 3 days. First night was perfect, second day the beds were made without putting the quilt on top, it was sitting next to the TV. So basically one of the bed was not made. Someone just put the pillows back to where it belongs. We decided not to leave any tips because obviously this was the second lousy cleaning we have had. Not to mention the noon time fire siren went off and we had to rush out to our car. Third day I don't know what to say, we went back to the hotel and the room wasn't cleaned, at all!! I was shock and I called the front desk all I got was an apology from the guy who just happened to work night shift and didn't have a clue. Next day when we were packing, another fire alarm went off. We rushed to the front desk did a one min check out and left.
Hotel was very accommodating with a very friendly staff. Anytime we needed anything they were very quick to respond.
Within a short walk of Alderwood Mall, Homewood Suites by Hilton Lynnwood Seattle Everett, WA is within 2 miles (3 km) of Lynnwood Convention Center. This 3-star aparthotel has 170 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.
Each morning free breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception on select days.
Each apartment is air-conditioned and features a kitchen and space to spread out with a sitting area. A 42-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and a safe.
Built in 2014, the brand new Homewood Suites by Hilton Lynnwood Seattle Everett, WA offers an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 10.00 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, a free grocery shopping service, and an arcade/game room.
Check in was easy. Staff friendly
Incredibly rude and unfriendly staff at the reception/ front desk. Won’t help with just basic guidance and had an attitude if guests asked any questions or needed help. WIFI didn’t work the entire time and no one was willing to figure it out. Won’t stay here again.
My apologies for the experience, we will work on this issue right away.
Thank you for the review.
Thank you for your response!!!
Thank you for your response!
It's a decent hotel. It was clean, I felt safe. I would stay here again. We stayed for 2 days. My only complaint is I had asked for 2 fresh sets of towels for our second day, and for some reason that never happened.
Very sorry to hear we did not follow through on the request, we will definitely use this as a teachable moment. Thank you you for your feedback.
Thank you for your feed back and we hope to see you again very soon!
I have stayed here multiple times and this year the property was not very clean in the common areas. When I presented a concern to the staff about an allergy they seemed unconcerned and told me not to go near something. I just didn’t feel very welcome and more like a burden when I asked a question.
Thanks for staying with us. We appreciate your feedback! We will address these matters directly.
We stay here often and until this visit we’ve never had any issues with noise. There was hallway noise, noise above us and noise coming between the rooms. It might just be the particular room but it was very noticeable. We kept the TV on to block it. Always a favorite hotel and I’m hoping it was just the location of the room
Thank you for staying with us. We appreciate your feedback and we will address this directly.
The staff is very friendly and helpful. The pool is warm which is awesome!
Thank you for your kind words! We hope to see you again soon.
Thank you for the feedback, hopefully next time we can provide a 5/5 for you.