New Otani Inn Sapporo

3.5 star property
Hotel with 2 restaurants, 4-minute walk to Sapporo Clock Tower

Choose dates to view prices

Photo gallery for New Otani Inn Sapporo

Deluxe Quadruple Room, Non Smoking | Living area | LCD TV, pay movies
Reception
Japanese Superior | 1 bedroom, premium bedding, down comforters, desk
Point of interest
Daily buffet breakfast (JPY 3200 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo Clock Tower
    ‪2 min walk‬
  • Place, Sapporo TV Tower
    ‪5 min walk‬
  • Place, Odori Park
    ‪14 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

Comfort Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Natural Comfort Twin "ZEN"

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Comfort Twin Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Moderate Twin

7.8 out of 10
Good
(17 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Premium Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Triple Room

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed

Natural Comfort Triple "ZEN"

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

Moderate Triple

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Japanese Superior

  • 495 sq ft
  • Sleeps 5
  • 5 Twin Futons

Deluxe Quadruple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Moderate Twin Room Non Smoking

  • Sleeps 2

Natural Comfort Double "ZEN"

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Twin Room, 1 Bedroom, Non Smoking

  • 495 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Natural Comfort Floor Large Twin Room Non Smoking

  • Sleeps 3

Natural Comfort Floor Twin Room Non Smoking

  • Sleeps 2

Natural Comfort Floor Large Double Room Non Smoking

  • Sleeps 2

Natural Comfort Floor King Room Non Smoking

  • Sleeps 2

Natural Comfort Double Room Non Smoking

  • Sleeps 2

Moderate Large Twin Non Smoking

  • Sleeps 2

Deluxe Twin Room Non Smoking

  • Sleeps 4

Natural Comfort Floor Twin Room Smoking 

  • Sleeps 2

Moderate Single Room Non Smoking

  • Sleeps 1

Natural Comfort Floor Single Non Smoking

  • Sleeps 1

Natural Comfort Double Room Smoking

  • Sleeps 2

[Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

  • Sleeps 2

Moderate Twin Room

  • Sleeps 2

Premium Executive Twin Room

  • Sleeps 2

Premium Superior Twin Room Non Smoking

  • Sleeps 2

Premium Superior Double Room Non Smoking

  • Sleeps 2

Premium Corner Twin Room Non Smoking

  • Sleeps 2

Premium Twin Room Non Smoking

  • Sleeps 2

Japanese Superior Room Non Smoking

  • Sleeps 6

Premium Single Room Non Smoking

  • Sleeps 1

Moderate Large Double Room

  • Sleeps 2

Premium Double Room Non Smoking

  • Sleeps 2

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About the neighborhood

Sapporo

Located in Sapporo City Centre, New Otani Inn Sapporo is within a 5-minute walk of Sapporo Clock Tower and within 15 minutes of other popular attractions like Sapporo TV Tower. This 340-room, 3.5-star hotel has in-room conveniences like refrigerators, electric kettles, and LCD TVs.

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.1 miles
  • Sapporo TV Tower - 5 min walk - 0.3 miles
  • Sapporo JR Tower - 8 min walk - 0.4 miles
  • Odori Park - 14 min walk - 0.8 miles
  • Hokkaido University - 14 min walk - 0.8 miles

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Intl. Airport (CTS) - 56 min drive

Restaurants

  • ‪北海道らーめん奥原流久楽本店 - ‬1 min walk
  • ‪北海道食市場 丸海屋 離 - ‬1 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪ドトールコーヒーショップ 札幌時計台通店 - ‬2 min walk

About this property

New Otani Inn Sapporo

Hotel with 2 restaurants, 4-minute walk to Sapporo Clock Tower
Guests of New Otani Inn Sapporo enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is offered for JPY 2000 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a microwave in a common area, laundry facilities, and a banquet hall.
Guests can expect to find LCD TVs with digital channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and desks are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Self parking fee: JPY 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

What's there to do close to New Otani Inn Sapporo?

This hotel is situated in Sapporo City Centre within a 10-minute walk of Sapporo TV Tower and Tanukikoji Shopping Street. You'll also find Odori Park and Nijo Market less than a mile away.

How much does it cost to stay at New Otani Inn Sapporo?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at New Otani Inn Sapporo on Nov 4, 2025 start from $45.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at New Otani Inn Sapporo?

Yes, parking is offered for JPY 2,000 per night.

Does New Otani Inn Sapporo feature a casino at the property?

No, New Otani Inn Sapporo doesn't have a casino.

Is there an indoor pool at New Otani Inn Sapporo?

No, there is no indoor pool at this hotel.

Is New Otani Inn Sapporo good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and slippers as well as a bar.

Are there hot tubs at New Otani Inn Sapporo?

No, there isn't a spa tub at this hotel.

Does New Otani Inn Sapporo have a restaurant that serves breakfast?

Yes, New Otani Inn Sapporo has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does New Otani Inn Sapporo allow pets to stay free of charge?

No, pets aren't allowed at New Otani Inn Sapporo.

Does New Otani Inn Sapporo have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from New Otani Inn Sapporo?

The closest major airport to New Otani Inn Sapporo is Sapporo Okadama Airport (OKD), which is 5 mi away (24 minutes by car). Another top airport is New Chitose Intl. Airport (CTS), which is around 25.3 mi away.

Are there rooms with balconies at New Otani Inn Sapporo?

No, at New Otani Inn Sapporo, there aren't any guestrooms that list a balcony.

New Otani Inn Sapporo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 290 out of 777 reviews
Rating 8 - Good. 314 out of 777 reviews
Rating 6 - Okay. 127 out of 777 reviews
Rating 4 - Poor. 32 out of 777 reviews
Rating 2 - Terrible. 14 out of 777 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Melody

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the quadruple room and it was big enough for 4 of us in the family. Overnight parking is 2000yen. Facilities are very good. Might have difficulty conversing with English. Don’t expect any consideration if you request for early checkin or late check out as the staff goes by the book.
Stayed 1 night in Apr 2025

8/10 Good

Richard, Austin

Traveled with partner
Liked: Cleanliness, staff & service
Bring your own bottled water, there is none in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Stayed 6 nights in Feb 2025

6/10 Okay

Jonathan

Liked: Cleanliness
Nothing special.
Stayed 1 night in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Good breakfast
Stayed 1 night in Jan 2025

4/10 Poor

Stephen M, BRISTOW

Stayed 8 nights in Dec 2024

8/10 Good

Nathan

Stayed 13 nights in Dec 2024

10/10 Excellent

Estrella Luz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very efficient, check in and check out were a breeze. Room was big enough for three people and we love that the bathroom floor was heated.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English speaking, hospitality staff.

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.
Stayed 1 night in Dec 2024

10/10 Excellent

Zhou

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

kenia

Stayed 1 night in Dec 2024

10/10 Excellent

Keegan

Stayed 2 nights in Oct 2024

8/10 Good

Mark

Business traveler, Traveled with family
Liked: Staff & service, amenities
The Hotel was near many things in Sapporo Downtown area.
Stayed 2 nights in Oct 2024

8/10 Good

Juchen, Torrance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and staffs are friendly. I basically can walk to many places.
Stayed 3 nights in Jun 2024

10/10 Excellent

HOON CHIAT

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

tracie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location.
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024

8/10 Good

May May

Traveled with family
Liked: Cleanliness, staff & service, amenities
At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accessible.
Stayed 3 nights in Dec 2023

8/10 Good

Valerie

Stayed 3 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Stayed 3 nights in Dec 2023