New Otani Inn Sapporo

3.5 star property

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Photo gallery for New Otani Inn Sapporo

Deluxe Quadruple Room, Non Smoking | Living area | LCD TV, pay movies
Lobby
Point of interest
Daily buffet breakfast for a fee
Deluxe Quadruple Room, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo Clock Tower
    ‪2 min walk‬
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪13 min drive‬

Room options

Comfort Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Natural Comfort Twin "ZEN"

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Comfort Twin Room, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Moderate Twin

7.6 out of 10
Good
(18 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Premium Double Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premium Triple Room

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed

Natural Comfort Triple "ZEN"

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

Moderate Triple

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Japanese Superior

  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

Deluxe Quadruple Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

Moderate Triple Room (Non-smoking)

  • Sleeps 3
  • Free WiFi

Moderate Twin Room Non Smoking

  • Sleeps 2
  • Free WiFi

Natural Comfort Double "ZEN"

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Twin Room, 1 Bedroom, Non Smoking

  • 495 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Natural Comfort Floor Large Twin Room Non Smoking

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Sapporo

Located in Sapporo City Centre, New Otani Inn Sapporo is within a 5-minute walk of Sapporo Clock Tower and within 15 minutes of other popular attractions like Sapporo TV Tower. This 340-room, 3.5-star hotel has in-room conveniences like refrigerators, electric kettles, and LCD TVs.

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.1 miles
  • Sapporo TV Tower - 6 min walk - 0.4 miles
  • Sapporo JR Tower - 9 min walk - 0.5 miles
  • Tanukikoji Shopping Street - 9 min walk - 0.5 miles
  • Odori Park - 14 min walk - 0.8 miles

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Intl. Airport (CTS) - 58 min drive

Restaurants

  • ‪poool SAPPORO - ‬2 min walk
  • ‪北海道らーめん奥原流久楽本店 - ‬1 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪ドトールコーヒーショップ 札幌時計台通店 - ‬2 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬2 min walk

About this property

New Otani Inn Sapporo

Guests of New Otani Inn Sapporo enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is offered for JPY 2300 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a microwave in a common area, laundry facilities, and a vending machine.
Guests can expect to find LCD TVs with digital channels and pay movies. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and desks are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,300 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Covered self parking fee: JPY 2300 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

What's there to do close to New Otani Inn Sapporo?

This hotel is situated in Sapporo City Centre within a short 10-minute walk of Tanukikoji Shopping Street and also 15 minutes on foot from Odori Park. You'll also find Sapporo Clock Tower and Nijo Market less than a mile away.

How much does it cost to stay at New Otani Inn Sapporo?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at New Otani Inn Sapporo on Jun 28, 2026 start from $57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at New Otani Inn Sapporo?

Yes, covered parking is offered for JPY 2,300 per night with in/out privileges.

Does New Otani Inn Sapporo feature a casino at the property?

No, New Otani Inn Sapporo doesn't have a casino.

Is there an indoor pool at New Otani Inn Sapporo?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at New Otani Inn Sapporo?

Couples staying at this hotel will appreciate amenities like a down comforter and slippers as well as 2 restaurants.

Are there hot tubs at New Otani Inn Sapporo?

No, there isn't a spa tub at this hotel.

Does New Otani Inn Sapporo have a restaurant that serves breakfast?

Yes, New Otani Inn Sapporo has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does New Otani Inn Sapporo allow pets to stay free of charge?

No, pets aren't allowed at New Otani Inn Sapporo.

Are there connecting rooms at New Otani Inn Sapporo?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from New Otani Inn Sapporo?

The closest major airport to New Otani Inn Sapporo is Sapporo Okadama Airport (OKD), which is 5.1 mi away (25 minutes by car). Another top airport is New Chitose Intl. Airport (CTS), which is around 25.3 mi away.

Can I book a room with a balcony at New Otani Inn Sapporo?

No, there aren't any guestrooms at New Otani Inn Sapporo that offer a balcony.

New Otani Inn Sapporo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 306 out of 806 reviews
Rating 8 - Good. 321 out of 806 reviews
Rating 6 - Okay. 131 out of 806 reviews
Rating 4 - Poor. 33 out of 806 reviews
Rating 2 - Terrible. 15 out of 806 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were outstanding. Great service with pride
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Convenient location.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Yeow Tat

Liked: Cleanliness, staff & service, amenities
The room is nice.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mang Hung

Liked: Cleanliness
Location near Sapporo Station. Booked large room with 4 beds. Good for large family. Good value hotel.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near station.
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

Yulita

Disliked: Staff & service, amenities
Small room and limited amenities, the only good thing is car park
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mark

Liked: Staff & service, amenities
The Hotel was near many things in Sapporo Downtown area.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service
Good breakfast
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kee Min Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to train station & nice place
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Estrella Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very efficient, check in and check out were a breeze. Room was big enough for three people and we love that the bathroom floor was heated.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Juchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and staffs are friendly. I basically can walk to many places.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk to either Sapporo Station and Odori Park. Hotel staff are really nice and surprisingly quiet for its location.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accessible.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

CHOON SIEW

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel does not provide bottle water and toiletries have to collect yourself near the counter lobby, bedsheet also stain with dirt!, shower scrren also very dirty!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
There's a reason why it's hard to make a reservation, the attitude of the hotel staff is different from that of other hotels on Sapporo
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I reserved a double bed but they only had two twin beds
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English speaking, hospitality staff.

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kobayashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 1 night in Jan 2025
Verified

8/10 Good

May May

Liked: Cleanliness, staff & service, amenities
At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Jonathan

Liked: Cleanliness
Nothing special.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable
Stayed 1 night in Apr 2025