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Cross Hotel Sapporo

4.0 star property
Hotel with a restaurant, 6-minute walk to Sapporo TV Tower
VIP Access

Choose dates to view prices

Photo gallery for Cross Hotel Sapporo

Lounge
Public bath
Property amenity
Bar (on property)
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Sapporo JR Tower
    ‪6 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Double Room, Non Smoking, with Bonfire Experience

Down comforters, in-room safe, individually decorated

Double Room, Non Smoking, with Bonfire Experience

  • 0 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi double Room (Shower Only)

Down comforters, in-room safe, individually decorated

Semi double Room (Shower Only)

9.4 out of 10
Exceptional
(14 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Down comforters, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Down comforters, in-room safe, individually decorated

Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of the House

Down comforters, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room (Shower Only)

Down comforters, in-room safe, individually decorated

Twin Room (Shower Only)

8.0 out of 10
Very good
(6 reviews)
  • 247 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(9 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(8 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access | Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, with Bonfire Experience

Down comforters, in-room safe, individually decorated

Superior Twin Room, Non Smoking, with Bonfire Experience

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking, with Bonfire Experience

Down comforters, in-room safe, individually decorated

4 Beds (2 Beds + 2 Sofa Beds), Non Smoking, with Bonfire Experience

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking (Shower Only) with Bonfire Experience

Down comforters, in-room safe, individually decorated

Twin Room, Non Smoking (Shower Only) with Bonfire Experience

  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of the House, Non Smoking, with Bonfire Experience

Down comforters, in-room safe, individually decorated

Run of the House, Non Smoking, with Bonfire Experience

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access | Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 474 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

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New Otani Inn Sapporo

Sapporo City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 788 reviews
$64 nightly
The price is $70
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All taxes and fees included in total
New Otani Inn Sapporo

About the neighborhood

Sapporo

Located in Sapporo City Centre, Cross Hotel Sapporo is within a 10-minute walk of popular sights such as Sapporo TV Tower and Sapporo JR Tower. The 181 rooms at this 4-star hotel include refrigerators, flat-screen TVs, and desk chairs.

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.1 miles
  • Sapporo TV Tower - 6 min walk - 0.4 miles
  • Sapporo JR Tower - 6 min walk - 0.4 miles
  • Tanukikoji Shopping Street - 9 min walk - 0.5 miles
  • Odori Park - 12 min walk - 0.7 miles

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Intl. Airport (CTS) - 57 min drive

Restaurants

  • ‪雪印パーラー 札幌本店 - ‬2 min walk
  • ‪poool SAPPORO - ‬2 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪北海道食市場 丸海屋 離 - ‬1 min walk

About this property

Cross Hotel Sapporo

Hotel with a restaurant, 6-minute walk to Sapporo TV Tower
Cross Hotel Sapporo features free WiFi in public areas and a vending machine. Self parking is offered for JPY 1500 per night. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include wedding services and a living plant wall.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets, and beds sport down comforters. Refrigerators, safes, and phones are also standard. Housekeeping is available on request.
Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

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Exterior
SAPPORO HOTEL by GRANBELL
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 390 reviews
$114 nightly
The price is $128
Jan 4 - Jan 5, 2026
SAPPORO HOTEL by GRANBELL

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

Is a free cancellation option available at Cross Hotel Sapporo?

Cross Hotel Sapporo offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Cross Hotel Sapporo?

As of Dec 29, 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Sapporo on Jan 8, 2026 start from $97.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Cross Hotel Sapporo?

This hotel is situated in Sapporo City Centre within a short 9-minute walk of Tanukikoji Shopping Street and also 14 minutes on foot from Odori Park. You'll also find Sapporo Clock Tower and Sapporo TV Tower less than a mile away.

Will I be able to park at Cross Hotel Sapporo?

Yes, parking is offered for JPY 1,500 per night. Though parking is limited, accessible parking is also available.

Does Cross Hotel Sapporo have a casino?

No, Cross Hotel Sapporo doesn't have a casino.

Is there an indoor pool at Cross Hotel Sapporo?

No, there is no indoor pool at this hotel.

Is Cross Hotel Sapporo good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter and slippers as well as a restaurant.

Are there hot tubs at Cross Hotel Sapporo?

No, there isn't a spa tub at this hotel.

Does Cross Hotel Sapporo have a restaurant with a breakfast menu?

Yes, Cross Hotel Sapporo serves buffet breakfast for a surcharge each morning at hache.

Does Cross Hotel Sapporo allow pets to stay free of charge?

No, pets aren't allowed at Cross Hotel Sapporo.

Does Cross Hotel Sapporo have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Cross Hotel Sapporo?

The closest major airport to Cross Hotel Sapporo is Sapporo Okadama Airport (OKD), which is 5.1 mi away (25 minutes by car). Another top airport is New Chitose Intl. Airport (CTS), which is around 25.3 mi away.

Are there rooms with balconies that I can book at Cross Hotel Sapporo?

No, there aren't any guestrooms with balconies at Cross Hotel Sapporo.

Does Cross Hotel Sapporo host weddings?

There are wedding services available at Cross Hotel Sapporo if that's in your vacation plans.

Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very welcoming and attentive. Room was clean and fresh. Breakfast buffet was excellent, large variety of Japanese and Western food.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat stay at Cross Hotel. Conveniently located near Sapporo station and comfortable walk to Tanuki shopping street. Also loved the public bath on the top floor. Highly recommended!
Stayed 8 nights in Sep 2025

8/10 Good

SOO HYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
Small but convenient for traveling
Stayed 3 nights in Sep 2025

6/10 Okay

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not much amenities. My 2 star hotel in Tokyo provided more. But overall a clean hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

CARLOTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Lucy

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel smells bad. Room is too small. Bathroom faces the bed. You smell the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Kwo Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, easily accessible from stations, friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Amanda Rufino, Redwood City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location by Sapporo Clock Tower and Odori. They have friendly staff. It is the perfect spot in Sapporo. Beds are very nice and there is an onsen at the top floor. When we changed rooms to the 17th floor the bed base and the carpet were stained. The first room we stayed in was nicer. The air conditioning sometimes does not work and needed to be adjusted.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Sapporo

Great service and excellent breakfast!
Stayed 1 night in Aug 2025

8/10 Good

Alexander

Liked: Cleanliness
Haiiii
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

not impressive at all

guest rooms are outdated and not well cleaned
Stayed 1 night in Aug 2025

8/10 Good

Kaili, Northridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Wai

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy to get to attraction area. Clock tower, Odori park, late night dinning just right outside of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

DONGIL

Stayed 2 nights in Aug 2025

10/10 Excellent

Maki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2025

6/10 Okay

chunghan

Stayed 5 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to check out other parts of Hokkaido or just the city! Everything you need, and great staff and service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Cross Hotel was lovely. The location is great. Close to Sapporo Station and many things to do in the city!
Stayed 4 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to Sapporo station and Odori park. I had a Cross room so I also had access to the lounge, a very nice feature. A great stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, rooms and bath
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaw

Stayed 1 night in Jul 2025

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and convenient. Friendly and helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great.
Stayed 3 nights in Jul 2025

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