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Cross Hotel Sapporo

4.0 star property
Hotel with a restaurant, a quick walk to Sapporo TV Tower
VIP Access

Choose dates to view prices

Photo gallery for Cross Hotel Sapporo

Lounge
Lounge
Public bath
Bar (on property)
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo TV Tower
    ‪6 min walk‬
  • Tanukikoji Shopping Street
    ‪9 min walk‬
  • Odori Park
    ‪12 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪43 min drive‬
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Room options

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

1 bedroom, down comforters, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

1 bedroom, down comforters, in-room safe, individually decorated

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (Shower Only)

1 bedroom, down comforters, in-room safe, individually decorated

Twin Room (Shower Only)

8.0 out of 10
Very good
(6 reviews)
  • 247 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

1 bedroom, down comforters, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House

1 bedroom, down comforters, in-room safe, individually decorated

Run of the House

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

1 bedroom, down comforters, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room

1 bedroom, down comforters, in-room safe, individually decorated

Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room

1 bedroom, down comforters, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Semi double Room (Shower Only)

1 bedroom, down comforters, in-room safe, individually decorated

Semi double Room (Shower Only)

9.2 out of 10
Wonderful
(12 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

1 bedroom, down comforters, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access | 1 bedroom, down comforters, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access | 1 bedroom, down comforters, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 474 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room

1 bedroom, down comforters, in-room safe, individually decorated

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

1 bedroom, down comforters, in-room safe, individually decorated

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi-Double Room (Shower Only)

1 bedroom, down comforters, in-room safe, individually decorated

Semi-Double Room (Shower Only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for [CROSS FLOOR]Deluxe Twin (2 Beds + Sofa Bed)

1 bedroom, down comforters, in-room safe, individually decorated

[CROSS FLOOR]Deluxe Twin (2 Beds + Sofa Bed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

1 bedroom, down comforters, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for [CROSS FLOOR]Cross Suite Double Room

1 bedroom, down comforters, in-room safe, individually decorated

[CROSS FLOOR]Cross Suite Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

  • Sleeps 4
  • 2 Twin Beds

View all photos for [CROSS FLOOR]Deluxe Double Room

1 bedroom, down comforters, in-room safe, individually decorated

[CROSS FLOOR]Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Shower Only)

1 bedroom, down comforters, in-room safe, individually decorated

Twin Room (Shower Only)

  • Sleeps 2
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Double Room

1 bedroom, down comforters, in-room safe, individually decorated

[CROSS FLOOR] Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Superior Double Room

1 bedroom, down comforters, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Run Of The House

1 bedroom, down comforters, in-room safe, individually decorated

Run Of The House

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for [CROSS FLOOR]Cross Suite Twin Room

1 bedroom, down comforters, in-room safe, individually decorated

[CROSS FLOOR]Cross Suite Twin Room

  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Sapporo

Located in Sapporo City Centre, Cross Hotel Sapporo is within a 10-minute walk of popular sights such as Sapporo TV Tower and Sapporo JR Tower. The 181 rooms at this 4-star hotel include refrigerators, flat-screen TVs, and desk chairs.

What's nearby

  • Sapporo TV Tower - 6 min walk - 0.4 miles
  • Sapporo JR Tower - 6 min walk - 0.4 miles
  • Tanukikoji Shopping Street - 9 min walk - 0.5 miles
  • Odori Park - 12 min walk - 0.7 miles
  • Hokkaido University - 12 min walk - 0.7 miles

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Intl. Airport (CTS) - 57 min drive

Restaurants

  • ‪Japanese Ramen Noodle Lab Q - ‬2 min walk
  • ‪麻 SHIBIRE - ‬2 min walk
  • ‪北海道食市場丸海屋離 - ‬1 min walk
  • ‪北海道らーめん奥原流・久楽本店 - ‬2 min walk
  • ‪THE WORLDLOUNGE Co&Co SAPPORO - ‬2 min walk

About this property

Cross Hotel Sapporo

Hotel with a restaurant, a quick walk to Sapporo TV Tower
Cross Hotel Sapporo features free WiFi in public areas and a vending machine. Self parking is offered for JPY 1500 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a living plant wall and wedding services.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and slippers, and beds sport down comforters. Refrigerators, safes, and phones are also standard. Housekeeping is available on request.
Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

Languages

English, Japanese

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All taxes and fees included in total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

Is a free cancellation option available at Cross Hotel Sapporo?

Cross Hotel Sapporo offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Cross Hotel Sapporo?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Sapporo on Jul 14, 2025 start from $94.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Cross Hotel Sapporo?

This hotel is situated in Sapporo City Centre within a 10-minute walk of Sapporo TV Tower and Tanukikoji Shopping Street. You'll also find Odori Park and Nijo Market less than a mile away.

Will I be able to park at Cross Hotel Sapporo?

Yes, parking is offered for JPY 1,500 per night. Though parking is limited, accessible parking is also available.

Does Cross Hotel Sapporo have a casino?

No, Cross Hotel Sapporo doesn't have a casino.

Is there an indoor pool at Cross Hotel Sapporo?

No, there is no indoor pool at this hotel.

Is Cross Hotel Sapporo a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a down comforter and slippers as well as a restaurant.

Are there hot tubs at Cross Hotel Sapporo?

No, this hotel doesn't have a spa tub.

Does Cross Hotel Sapporo have a restaurant with a breakfast menu?

Yes, Cross Hotel Sapporo serves buffet breakfast for a surcharge each morning at hache.

Does Cross Hotel Sapporo allow pets to stay free of charge?

No, pets aren't allowed at Cross Hotel Sapporo.

Are there connecting rooms at Cross Hotel Sapporo?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Cross Hotel Sapporo?

The closest major airport to Cross Hotel Sapporo is Sapporo Okadama Airport (OKD), which is 5.1 mi away (25 minutes by car). Another top airport is New Chitose Intl. Airport (CTS), which is around 25.3 mi away.

Can I book a room with a balcony at Cross Hotel Sapporo?

No, there aren't any guestrooms with balconies at Cross Hotel Sapporo.

Does Cross Hotel Sapporo host weddings?

There are wedding services available at Cross Hotel Sapporo if that's in your vacation plans.

Cross Hotel Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1007 reviews
Rating 8 - Good. 262 out of 1007 reviews
Rating 6 - Okay. 78 out of 1007 reviews
Rating 4 - Poor. 15 out of 1007 reviews
Rating 2 - Terrible. 11 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harminder

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing In the center of Sapporo and walking distance to almost everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Bryce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect first visit to Sapporo!

I had a great 2 night stay at the Cross Hotel Sapporo. The hotel was well located (only a short walk to the main Susukino area). The staff was polite and very professional, the room was clean and well equipped. It had everything I needed for comfortable 2 day trip. Make sure you save time to try out the public bath on the 18th floor with views of the city!
Stayed 2 nights in Mar 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kacie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great property and about a 10 minute walk from the main train stations and city. Service was excellent and the breakfast buffet was our favorite here. We will definitely consider staying here again in the future.

10/10 Excellent

Dong-hoon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to access to the city and famous places
Stayed 1 night in Mar 2025

10/10 Excellent

Kyra

Stayed 3 nights in Feb 2025

10/10 Excellent

Cherie

Stayed 3 nights in Feb 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in close to Sapporo Station

Less than 5 min walk from Sapporo Station. Very easy to get to Sapporo Station from New Chisote Airport. There is a 7/11 and Family Mart just across from the hotel. Lots of restaurants around the area all within 5 min walk. There is a yakitori and yakiniku place right beside the hotel but you should book ahead as they are always busy. The hotel has a public bath. If you have tattoo you should buy tattoo sticker. You can buy this from the DonQuiote in Sapporo about 15min walk from the hotel. There are two message chairs next to the public bath area with view of Sapporo city. Bath also has view of city but the windows are foggy due to the steam from hot bath. Staff are very friendly. You can leave your luggage at hotel if you arrive before the 3pm check in and come back later to check in. There is also a shower and bath in room. Room was very clean and beds are comfortable. Tv is a good size and can access YouTube or connect to your device. The location of this hotel is perfect! So close to so many things and easy enough to walk around.
Stayed 4 nights in Feb 2025

8/10 Good

Hin Hoong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Air-Conditionaing system

Air-conditioning system not very good as it is a central system and old system thus if the hotel choose to have a temperature fixed for heating the individual guest is not able to adjust to their liking. So at such I found it very stuffy. However they are kind enough to offer me a larger room to enable my comfort.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to JR station and shopping centers. Excellent service.
Stayed 4 nights in Feb 2025

10/10 Excellent

julian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of the hotel was perfect. Except the breakfast was so so.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean and quiet. The staff was amazing. The Food menu offered something for everyone both Western and Japanese preferences. The hotel is close walking distance to most shopping and tourist locations and close to all metro transportation. I would definitely stay at the Cross Hotel again!!!
Stayed 7 nights in Jan 2025

8/10 Good

Cullen, Holualoa

Stayed 4 nights in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths on the 18th floor were excellent! We also enjoyed the daily buffet breakfast - over many visits we never had a wait to sit down and food was always plentiful and of good quality.
Stayed 7 nights in Jan 2025

10/10 Excellent

Yuehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good and Nice place to stay for holidays in Sapporo
Stayed 2 nights in Feb 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in downtown Sapporo. Excellent location and friendly staff. Great buffet breakfast with local food.
Stayed 6 nights in Jan 2025

10/10 Excellent

JOYCE

Liked: Cleanliness
Walking distance to train station and sunway station.
Stayed 3 nights in Jan 2025

6/10 Okay

TAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many Asian travellers. Speak loudly, stand around blocking..... And noise at night. I knew this is not the hotel mistake. But this is what happened
Stayed 10 nights in Jan 2025

6/10 Okay

Vincent

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average property. Rooms were small and lack hanging or storage space. Staff and service were excellent though. Made up for everything.
Stayed 3 nights in Jan 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Anders

Stayed 4 nights in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Jan 2025

8/10 Good

Ziwei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is pretty close to shopping, jr station, food, and some historic attractions. not too close where it's noisy and crowded. staff very helpful and understand enough english. tv can show you how crowded the public bath is which i find pretty neat.
Stayed 7 nights in Nov 2024