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Cross Hotel Sapporo

Property class: 4
VIP Access

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Photo gallery for Cross Hotel Sapporo

Public bath
Daily buffet breakfast (JPY 3300 per person)
Property amenity
Exterior
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Sapporo JR Tower
    ‪8 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪59 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Semi double Room (Shower Only)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Semi double Room (Shower Only)

9.6 out of 10
Exceptional
(17 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Down comforters, in-room safe, blackout drapes, iron/ironing board

Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

Down comforters, in-room safe, blackout drapes, iron/ironing board

Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Run of the House

Down comforters, in-room safe, blackout drapes, iron/ironing board

Run of the House

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room (2 Beds + Sofa Bed)

9.6 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room (Shower Only)

Twin Room (Shower Only) | Down comforters, in-room safe, blackout drapes, iron/ironing board

Twin Room (Shower Only)

8.0 out of 10
Very good
(7 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for [CROSS FLOOR] Double Room with lounge access

Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(11 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access | Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for +Run of house

+Run of house | Down comforters, in-room safe, blackout drapes, iron/ironing board

+Run of house

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access | Down comforters, in-room safe, blackout drapes, iron/ironing board

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

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  • Free WiFi
  • Air conditioning
  • Parking available
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9.2 out of 10, Wonderful, 1,001 reviews
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About the neighborhood

Sapporo

Located in Sapporo City Centre, Cross Hotel Sapporo is within a 10-minute walk of popular sights such as Sapporo TV Tower and Sapporo JR Tower. The 181 rooms at this 4-star hotel include refrigerators, flat-screen TVs, and desk chairs.

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.1 miles
  • Sapporo TV Tower - 6 min walk - 0.4 miles
  • Sapporo JR Tower - 8 min walk - 0.5 miles
  • Tanukikoji Shopping Street - 9 min walk - 0.5 miles
  • Odori Park - 12 min walk - 0.7 miles

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Intl. Airport (CTS) - 57 min drive

Restaurants

  • ‪雪印パーラー 札幌本店 - ‬2 min walk
  • ‪poool SAPPORO - ‬2 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪北海道らーめん奥原流久楽本店 - ‬2 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk

About this property

Cross Hotel Sapporo

Cross Hotel Sapporo features free WiFi in public areas and a living plant wall. Self parking is offered for JPY 1500 per night. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include wedding services and a vending machine.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets, and beds sport down comforters. Refrigerators, safes, and phones are also standard. Housekeeping is available on request.
Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

Similar properties

Exterior
SAPPORO HOTEL by GRANBELL
Higashi
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 602 reviews
$64 nightly
The price is $72
May 6 - May 7
SAPPORO HOTEL by GRANBELL

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

Is a free cancellation option available at Cross Hotel Sapporo?

Cross Hotel Sapporo offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Cross Hotel Sapporo?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Cross Hotel Sapporo on May 7, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Cross Hotel Sapporo?

This hotel is situated in Sapporo City Centre within a short 10-minute walk of Tanukikoji Shopping Street and also 11 minutes on foot from Nijo Market. You'll also find Odori Park and Nakajima Park within a short drive.

Will I be able to park at Cross Hotel Sapporo?

Yes, parking is offered for JPY 1,500 per night.

Does Cross Hotel Sapporo have a casino?

No, Cross Hotel Sapporo doesn't have a casino.

Is there an indoor pool at Cross Hotel Sapporo?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Cross Hotel Sapporo?

Couples staying at this hotel will appreciate amenities like a down comforter and slippers as well as a restaurant.

Does Cross Hotel Sapporo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Cross Hotel Sapporo have a restaurant with a breakfast menu?

Yes, Cross Hotel Sapporo serves buffet breakfast for a surcharge each morning at hache.

Does Cross Hotel Sapporo allow pets to stay free of charge?

No, pets aren't allowed at Cross Hotel Sapporo.

Does Cross Hotel Sapporo have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Cross Hotel Sapporo?

The closest major airport to Cross Hotel Sapporo is Sapporo Okadama Airport (OKD), which is 5.1 mi away (25 minutes by car). Another top airport is New Chitose Intl. Airport (CTS), which is around 25.3 mi away.

Can I book a room with a balcony at Cross Hotel Sapporo?

No, there aren't any guestrooms with balconies at Cross Hotel Sapporo.

Does Cross Hotel Sapporo host weddings?

There are wedding services available at Cross Hotel Sapporo if that's in your vacation plans.

Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Benjie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean, beautiful view of Sapporo from the 17th floor. I love Japan so much. I will be staying here again next year!
Stayed 5 nights in Jan 2026

8/10 Good

Danny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is at a great location. Staff is very nice and helpful however the breakfast lacks variety. No laundry machine onsite. No free coffee, tea and snacks throughout the day.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
the room was very clean and the staff were very courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Chao Simon, Roslyn Heights

Stayed 1 night in Jan 2026

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Tidy and good location
Stayed 3 nights in Nov 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and highly recommend!
Stayed 5 nights in Dec 2025

8/10 Good

liang cheak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so only the breakfast. Not much to shout about. It’s a VIP hotel. Me a Gold membership I don’t get any or was recognized by it. Not worth getting this gold member
Stayed 3 nights in Dec 2025

10/10 Excellent

Yang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Walking to Odori Park, Susikino. Complementary lounge offers free drinks and snacks! Breakfast is best, even provide Soup Curry
Stayed 5 nights in Dec 2025

10/10 Excellent

Todd

Stayed 2 nights in Dec 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient
Stayed 3 nights in Dec 2025

10/10 Excellent

Surasit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2025

10/10 Excellent

Yee Man

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast and express check in check out
Stayed 4 nights in Dec 2025

10/10 Excellent

Junki, Lexington

Stayed 1 night in Dec 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accessible to Odori Park and Sapporo Station. Great staff and well kept hotel. Rooms are always cleaned.
Stayed 3 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

6/10 Okay

Luis G

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our stay had a few positives, but several issues left us genuinely frustrated. The room size was good, but the fact that the temperature can’t be individually controlled is inconvenient and frankly surprising for a hotel of this level. It’s not something that ruined the stay, but it absolutely affected our comfort. The lounge experience was the most disappointing. On our first visit, the table lamp at our seating area didn’t work, which made the space feel poorly maintained. On our second visit, we picked up a complimentary non-alcoholic drink to take back to our room. The bartender stopped us and insisted we return it due to lounge rules. Fine—rules are rules, and we respected that. What was not fine was what happened moments later. As we got into the elevator, two other guests walked in with the exact same drinks in hand—drinks they were clearly allowed to take without any issue. Whether it was because they knew the staff or simply because they were treated differently for another reason, the inconsistency was hard to overlook. Being held to a rule that others are free to ignore feels unfair and leaves a bad taste, far more so than the rule itself. Overall, while the hotel has some good qualities, the uneven service and lack of attention to detail genuinely undermined our experience. For the price point, I expected much better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosemarie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here as usual. Good service. Comfortable room and amazing breakfast!
Stayed 3 nights in Nov 2025

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and peaceful. Excellent location
Stayed 6 nights in Nov 2025

10/10 Excellent

Bhuwan

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Good breakfast and services also in good location too
Stayed 2 nights in Nov 2025

10/10 Excellent

Hisun

Stayed 2 nights in Nov 2025

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was attentive to our needs. Access to the lounge was awesome as they had great snacks and drinks.
Lounge in the evening
Lounge in the evening
Stayed 3 nights in Nov 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet was excellent. Rooms are clean, though beds weren’t my favorite. Service and staff were great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Stayed 3 nights in Nov 2025

10/10 Excellent

Rick

Stayed 4 nights in Nov 2025

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