Keio Plaza Hotel Sapporo

4.5 star property

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Photo gallery for Keio Plaza Hotel Sapporo

Breakfast and lunch served
Property video
Breakfast and lunch served
Lobby
Premium bedding, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
2-1 North 5 West 7,Chuou-ku, Sapporo, Hokkaido, 060-0005
  • Place, Hokkaido University
    ‪5 min walk‬
  • Place, Odori Park
    ‪9 min walk‬
  • Place, Sapporo Clock Tower
    ‪11 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

Premier Single Room

  • Sleeps 1

Premier Large Twin Room

  • Sleeps 2

Comfort Single Room

  • Sleeps 1

Superior Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Standard Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2

Standard Twin Room

9.8 out of 10
Exceptional
(22 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, Non Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Large Twin Room Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 334 sq ft
  • Sleeps 6
  • 3 Twin Beds

Family Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 398 sq ft
  • Sleeps 6
  • 4 Twin Beds

Superior Large Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Triple Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 334 sq ft
  • Sleeps 5
  • 3 Twin Beds

Comfort Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 262 sq ft
  • Sleeps 4
  • 2 Twin Beds

Premier Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 262 sq ft
  • Sleeps 4
  • 2 Twin Beds

Comfort Large Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

Premier Large Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

Premier Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

Comfort Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Queen Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premier Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Premier King Room, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Queen Room

  • Sleeps 2

Premier King Room

  • Sleeps 2

Accessible Room

  • Sleeps 2

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Superior Double Room

  • Sleeps 2

Comfort Queen Room

  • Sleeps 2

Comfort Twin Room

  • Sleeps 2

Comfort Deluxe Twin Room

  • Sleeps 3

Premier Twin Room

  • Sleeps 2

Comfort Double Room, Non Smoking

  • 201 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premier Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 201 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

[Plaza Floor] Plaza King (View Bath Suite Style)

  • 591 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

[Plaza Floor] Plaza Twin (Suite Style)

  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

[Plaza Floor] Plaza Corner King (Suite Style)

  • 676 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Standard Single Room

  • Sleeps 1

Superior Twin Room

  • Sleeps 2

Standard Family Room

  • Sleeps 4

Standard Triple Room

  • Sleeps 3

Superior Large Twin Room

  • Sleeps 2

Superior Triple Room

  • Sleeps 3

Standard Large Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

Comfort Double Room

  • Sleeps 2

Premier Double Room

  • Sleeps 2

Plaza Corner King (suite Style)

  • Sleeps 3

Plaza King (view Bath Suite Style)

  • Sleeps 2

Plaza Twin (suite Style)

  • Sleeps 2

Comfort Quadruple Room

  • Sleeps 4

Premier Quadruple Room

  • Sleeps 4

Comfort Large Twin Room

  • Sleeps 2

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About the neighborhood

Sapporo

Located in Sapporo City Centre, Keio Plaza Hotel Sapporo is within a 5-minute walk of Hokkaido University and within 15 minutes of other popular attractions like Odori Park. This 486-room, 4.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Hokkaido University - 5 min walk - 0.3 miles
  • Sapporo JR Tower - 8 min walk - 0.4 miles
  • Odori Park - 9 min walk - 0.5 miles
  • Sapporo Clock Tower - 11 min walk - 0.6 miles
  • Sapporo TV Tower - 15 min walk - 0.8 miles

Getting around

  • Sapporo Station - 4 min walk
  • Nishi-Hatchome Stop - 13 min walk
  • New Chitose Intl. Airport (CTS) - 63 min drive

Restaurants

  • ‪ラーメン二郎 札幌店 - ‬3 min walk
  • ‪六花亭 - ‬3 min walk
  • ‪六花亭 喫茶室 - ‬2 min walk
  • ‪札幌つなぐ横丁 - ‬2 min walk
  • ‪ハムカツ神社 札駅店 - ‬3 min walk

About this property

Keio Plaza Hotel Sapporo

Keio Plaza Hotel Sapporo features free WiFi in public areas, conference space, and a business center. If you drive, self parking is JPY 2000 per night, and there's also a ski shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this ski hotel include express check-in, laundry facilities, and a gift shop.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, electric kettles, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Self parking on site (JPY 2,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AKIZU
  • CROSS VAULT
  • Glass Seasons
  • MIYAMA
  • YAMANAMI

Things to do

  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Keio
Keio Hotel
Keio Plaza Hotel Sapporo
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel
Keio Plaza Hotel Sapporo Hotel
Keio Plaza Hotel Sapporo Sapporo
Keio Plaza Hotel Sapporo Hotel Sapporo

Frequently asked questions

Is free cancellation available at Keio Plaza Hotel Sapporo?

Keio Plaza Hotel Sapporo provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see close to Keio Plaza Hotel Sapporo?

This hotel is situated in Sapporo City Centre within a short 8-minute walk of Sapporo JR Tower and also 11 minutes on foot from Odori Park. You'll also find Tanukikoji Shopping Street and Daimaru Sapporo less than a mile away.

Will I be able to park at Keio Plaza Hotel Sapporo?

Yes, parking is offered for JPY 2,000 per night with in/out privileges. Though parking is limited parking, wheelchair-accessible van parking and RV/bus/truck parking are also available.

Does Keio Plaza Hotel Sapporo have luxury amenities?

Yes, guests can indulge in luxuries such as a deep soaking bathtub, a restaurant, and a bar/lounge at this hotel.

Does Keio Plaza Hotel Sapporo include a casino?

No, Keio Plaza Hotel Sapporo doesn't have a casino.

Will I find an indoor pool at Keio Plaza Hotel Sapporo?

No, there is no indoor pool at this hotel.

Is Keio Plaza Hotel Sapporo good for couples?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, premium bedding, and free wired internet.

Are there hot tubs at Keio Plaza Hotel Sapporo?

No, this hotel doesn't have a spa tub.

Does Keio Plaza Hotel Sapporo have a restaurant with a breakfast menu?

Yes, Keio Plaza Hotel Sapporo serves buffet breakfast for a surcharge each morning at Glass Seasons.

Will Keio Plaza Hotel Sapporo allow pets to stay free of charge?

No, pets aren't allowed at Keio Plaza Hotel Sapporo though service animals are welcome.

Are there connecting rooms at Keio Plaza Hotel Sapporo?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Keio Plaza Hotel Sapporo?

The closest major airport to Keio Plaza Hotel Sapporo is Sapporo Okadama Airport (OKD), which is 5.2 mi away (28 minutes by car). Another top airport is New Chitose Intl. Airport (CTS), which is around 25.7 mi away.

Can I book a room with a balcony at Keio Plaza Hotel Sapporo?

No, you won't find guestrooms with balconies at Keio Plaza Hotel Sapporo.

Does Keio Plaza Hotel Sapporo host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Keio Plaza Hotel Sapporo.

Keio Plaza Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Hai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, but room is rather small and no bedside table, charging port is right beside head.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yusefin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
housekeeping was great, and amenities high quality.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ganesh

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding location and amazing buffett breakfast Friendly staff and prompt service Near all locations
Stayed 5 nights in Nov 2025

10/10 Excellent

Anne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff and location made our stay in Sapporo perfect. Couldn’t have asked for a better hotel.
Stayed 6 nights in Nov 2025

8/10 Good

Yukiko

Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious for the 3 of us. Grandson loved watching the trains go by. Great amenities and the breakfast was great. Good variety of dishes at the hotel buffet.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
The stay was very pleasant. The rooms were clean and simple, water pressure good, and services available great - like laundry service options and luggage transfer options. Location was prime for those needing a clean stay close to the Sapporo station. When I come back to Hokkaido I’ll be booking a room here again.
Stayed 3 nights in Nov 2025

8/10 Good

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Keng Leong, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent direct transportation to and from CTS airport by premium bus service
Stayed 3 nights in Nov 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I originally booked Keio Plaza Sapporo for its convenience, especially for catching the JR train to the airport on my last day. However, I was pleasantly surprised by how spacious and comfortable the hotel was. The staff were also very helpful throughout my stay. I wouldn’t hesitate to recommend this hotel to anyone visiting Sapporo.
Stayed 3 nights in Nov 2025

8/10 Good

TOMOKO

Stayed 2 nights in Nov 2025

10/10 Excellent

Deanna

Stayed 3 nights in Nov 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, great restaurants and lounge, friendly staff and reasonable rate.
Stayed 5 nights in Oct 2025

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the breakfast buffet. I enjoy the selections and the fresh salad and fruit
Stayed 3 nights in Oct 2025

10/10 Excellent

Mabel, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is conveniently located just a few blocks from Sapporo Station—far enough to be quiet and peaceful, yet close enough for easy access to shops and restaurants. I stayed in a standard triple room; while the design was simple and slightly dated, the room itself was very spacious, comfortable, and spotless. I chose the full breakfast option, and it turned out to be an excellent decision. Guests can choose between a set Japanese breakfast on the 22nd floor with a stunning city view or a buffet on the first floor featuring dishes made with local Hokkaido ingredients, blending both Western and Japanese styles. I tried both and was impressed by the freshness, quality, and variety of the food. The staff were exceptionally friendly and accommodating—they stored my luggage before check-in, greeted me warmly each time I entered or left, and even helped me organize my transportation plans despite their limited English. Overall, I thoroughly enjoyed my stay and would highly recommend this hotel to anyone visiting Sapporo.
Stayed 4 nights in Oct 2025

10/10 Excellent

Judy

Stayed 5 nights in Oct 2025

8/10 Good

Wai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast! Delicious and good variety.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and willing to help someone that doesn’t know Japanese. Hotel room was always neat and stocked on things that were offered and used. It’s right by the Sapporo station and malls. Not too far from the famous Tanukikoji Shopping Street. They also have a 7-eleven across the street as well!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert, Clearwater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the bathroom was Japanese in style and that breakfast was small portions so that you could almost everything. Everyone on staff was kind and helpful. A wonderful stay.
Stayed 1 night in Oct 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great service at check in they are ready to help even when it rains saw the luggage wet they even wipe the luggage for us and help us get around always willing to help and thoughtful. hotel room is extra clean and spacious. location is perfect close to sapparo station.
Stayed 5 nights in Oct 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally courteous staff assisted us with our needs. We liked the hotel being a 5 minute walk to Sapporo station, and we also took an advantage of guest parking on site for daily fee. We enjoyed a double bed room which was very spacious. The breakfast buffet was one of the best we had during our Japan vacation.
Stayed 1 night in Oct 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is only a few blocks to the train station and underground shopping and dining. It is very convenient.
Stayed 7 nights in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
The Breakfast was amazing. Lots of choices and really good quality.
Stayed 2 nights in Jul 2025

6/10 Okay

larry, Boston

Traveled with family
Liked: Cleanliness, amenities
Solid service all around. Staff seem to prefer serving more local clients (Japanese speaking citizens). If you do not call it racism at least it was blatant favoritism.
Stayed 8 nights in Sep 2025