Hotel Policies
Arrivals + Departures
The front desk is available during limited hours. Driving? This property offers parking (fees apply).
- Check-in: 3:00 PM
- Check-out: 10:00 AM
- Minimum check-in age: 18
Special Check-in Details
This property's front desk is open daily from 7:00 AM - midnight.
Payment types
Pet Policy
- This property doesn't allow pets or service animals
Things To Know
Details about charges, deposits, or other important information:
Additional information about polices, regulations, and more:
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, JCB International, Mastercard, and Visa.
- Debit cards aren't accepted.
- Hotel Registry Number: 北海道衛指令第73
- As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Fee for buffet breakfast: JPY 1650 per person (approximately)
- Self parking fee: JPY 1100 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
Hotel Names
- Herber Light SHINONOME Otaru
- Herber Light SHINONOME Aparthotel
- Herber Light SHINONOME Aparthotel Otaru
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