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Andromeda Villas

3.0 out of 5.0

Recent guest reviews

They have no clue about customer service. Not possible to get a response from them about anything. That’s why You can arrange nothing at this hotel. No wedding no special arrangement no honeymoon etc etc . Find another hotel !!

I can’t image a more beautiful property or a more stunning view. The view of the caldera is simply jaw-dropping. Our family had 3 rooms. They were all a little different but all were charming. In addition to the main pool, the smaller private pools were a bonus. The bar, restaurant, and overall service were solid. We enjoyed our stay completely. My main concern for some travelers is that the property is on a steep hillside and there are steps to navigate.

The hotel is beautiful situated at the edge of a cliff with amazing views of the sea and volcano. Painted in white, the architectural design is fascinating. The rooms are on different levels of the hill and it can feel like a maze till you get used to it. The pool, reception and restaurant are at a lower level. Sitting by the pool in the evening and witnessing the spectacular sunset is a fantastic experience in all its hues of orange.

Andromeda Villas has really fantastic location to get married. It is located in Imerovigli, Caldera and volcano views are stunning! The staff is friendly and nice. Mrs Kountouri (the sales manager of Andromeda Villas) is professional and always very helpful. It is very convenient for the brides because there is an elevator there to go down to the wedding location and the location is separated from another rooms, so it is private for weddings. It has a tent with snow-white curtains, chiavari chairs and amazing views, everything what is needed for unforgettable wedding!

We booked a very nice room with sea-view on top of Andromeda Villas. The staff was very welcoming and friendly. The pool, restaurant, room, facilities, etc, are of relatively good quality taking into consideration that the villas are more close to being a beach resort than a hotel. The villas are a walking distance from town. Overall, it was a very good experience and we enjoyed our stay.

The stay started on a bad note as the arranged transport with the hotel did not arrive at the airport to pick me up. I ended up taking a taxi there and was told by the staff that it was due to some miscommunication on their end. Breakfast is not included but one can have the breakfast buffet at about 15Eur (if I am not wrong) in their restaurant. The spread was quite good and the restaurant offers great views over the sea. The villa is strategically located at the edge of the cliff, offering incredible sunset views over the sea. The pool and surrounding areas of the villa offers breathtaking views of the island. However, the room is a little disappointing. Service on the whole is alright, nothing in particular to shout about. I would still recommend this villa if they offer a good rate during the off season.

I booked a Luxury Room at this hotel in Sep, when I checked in, the reception told me there's only one room left, it's a dark room in the corner, and the facilities are bad, it's completely not what I expected. I argued with the hotel, and they agreed to provide another room (so they lied before as it's not the only room left), which is a classic room (much cheaper than what I booked and not so nice) as they showed on website, and they insisted it's a luxury room. I feel cheated as they sold my room and lied about it. So I suggested they either find me a luxury room or pay the price differential, they still insisted that's the room I booked and refused to change or compensate for it. After the conversation got intense, the manager sent in 2 security guards and literally kicked me out of the hotel, said they will refund, I felt disgusted about the whole thing. It took me hours to find another hotel, and I asked travel agency to contact the hotel and finish the refund, again, it’s not easy as the hotel keep saying they can’t refund yet as the reception desk is closed, they just don’t know how to be honest. Finally, my travel agency managed to finish the refund, but the whole thing is still very frustrating. I hope you won’t make the same mistake as I did, so I shared my experience here. It’s the worst hotel you can find in Santorini.

We were only in santorini for 4 nights and had high hopes for our stay here, we arrived and were greeted by a lady at reception who informed us that our rooms weren’t ready but as we were hungry we decided to have lunch outside by the pool and wait. The lunch was lovely, we had sandwiches and salads which were very tasty! Drinks were expensive. We checked into our rooms, we’d booked suites, one of the rooms was definitely not a suite! There are over 200 steps between the top rooms and the swimming pool, unfortunately we had some drizzle while we were there making the steps very slippery so be careful! The rooms were ok...very basic and not many hangers but we made do. The breakfast wasn’t great, not the best options and no atmosphere in the restaurant at all!! The coffee was awful!!! On the second night we wanted to sit and play cards, it was quite breezy and there’s nowhere to sit in the warm so we decided to use of our rooms, we went to the mini mart and bought some beers and wine and took them to the room where we sat for 4 hours and had a great night. We called down for room service (2 sandwiches and 1 baguette) and were told they couldn’t deliver it because it was TOO WINDY!!! I have never heard anything so ridiculous. We said we’d come and collect the food when it was ready so after 20 minutes we trotted down to the restaurant to collect it, as we did a man passed us with a tray delivering room service!!! I can only assume they didn’t want to come up to the top rooms-ridiculous. We asked for a tray but weren’t allowed one because we didn’t have a tray license!!! More ridiculousness. After that we decided to check out the next day, having only 4 days there and two being dampened by the hotel we moved and found a beautiful hotel in the south of the island. I wouldn’t recommend this place, there are much nicer options on the island.

On the day I got there my luggage was tamen from the van and dropped in my room. Cleaning of the room was ok, done daily. Everyone was nice while you were there. The day I was to check out was the complete opposite. Waited 45mib without anyone taking my luggage. I had to carry it thru 2 elevators several stairs and not a single one of their people assisted or tried to at any point. 2 bell boys did nothing. We left the resort with the worst possible experience. They dont give a crap about you when you leave. Bravo Andromeda Villas! Bravo!

This was my third visit and stay at this property, with several other visits to other hotels on Santorini on prior years. So, with referrals to other travelers in the past, I chose to return to Andromeda Villas Hotel, Santorini/Imerovigli, Greece. Using a third party agency, my contact to secure booking numbers at the hotel was received. The hotel does not respond to emails, desk agents at the hotel may speak only Greek. I am seasoned in Santorini travel. The Traditional Room category is up to the Reception staff's discretion and choice. My first offering was a high traffic zone near the restaurant entrance. Then a request for an upgrade to junior suite, as a returning guest, was granted, with much negotiation. And, only then after, an offer to send me off property, that I declined. The new room was manageable, but again in a high traffic zone near one elevator landing and near maid closets. " You need to scope out the location first". The breakfast that was once offered to all is now 14 euros per person, that maybe loaded into a pre-booking cost from your agent. One must inquire and confirm. The Sunbeds get taken and hogged early. There are no breakfast facilities anywhere near the upper road parking area abutting this hotel. A small market has yogurt, water and such. All should be prepared for a nightmare in the parking space non-existence. Prepare to get the most insurance on any vehicle rented. The rooms are cleaned regularly, but the staff hovers on your space. Summary: the expansion of Imerovigil with newer hotels and the tightness of this area, leaves a desire to search out other hotels. I think I will return often, but look toward other properties that do not have the intense pressures on staff and management, and those that might exhibit more personality to the guest. These folks are burned out.

Imerovigli Santorini Santorini Island

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 3 outdoor pools

Andromeda Villas places you within 2 miles (3 km) of popular sights like Archaeological Museum and Museum of Prehistoric Thira. This 58-room, 3-star hotel welcomes guests with 3 outdoor pools, 2 restaurants, and free in-room WiFi. Near the airport, the hotel is also close to Nea Kameni Volcano and Skaros Rock.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Pool Bar Restaurant specializes in Mediterranean cuisine, and serves lunch; dinner, or Cave Restaurant offers relaxing ocean views. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 8 AM to 10:30 AM.


Rooms

All of Andromeda Villas's 58 rooms are soundproofed and have an array of amenities, including furnished balconies or patios, refrigerators, and minibars. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include coffee makers and safes.


Property features

3 outdoor pools, a rooftop terrace, and free WiFi in public areas are featured at Andromeda Villas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 25 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a computer station, and express check-in.

Reviews from Trip Advisor

Trip Advisor aggregated rating

72.0% of guests recommend this hotel

Total of 696 reviews