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The Ritz-Carlton, Santiago

5.0 out of 5.0

Recent guest reviews

The room makers even took care of out clothes: they put the dirty ones in plastic bags and folded the clean ones left in disarray

Just got back from a business trip to Santiago, 2 night stay at the Ritz Carlton. By the name and the brand you would expect a lot of pampering and attention from the staff, the truth is that the location is PERFECT, the room was big and nice, but the staff is poor. Had to call 4 times to get a bellman take my luggage. Took a taxi (special cars just for hotel) from the hotel, left my iphone there, never got it back. The staff even took like two hours to answer my claim, this is a BIG down turn. Would not stay again there, would rather chose the W Santiago at Isidora, great avenue by the way. Awesome city, poor staff at the RITZ.

We've had a very good experience at the Ritz Carlton in Santiago, Chile. The rooms are very nice and staff is very friendly. I did not have time to enjoy things such as the gym and swimming pool but I really liked what I had a chance to enjoy.

[...] Service room confused.

Calle El Alcalde 15 Santiago Region Metropolitana

Hotel highlights

  • Onsite dining
  • Spa
  • Indoor pool
  • Health club

Located in El Golf, The Ritz-Carlton, Santiago is within a 10-minute stroll of sights such as Peru Plaza and Los Leones Golf Club. This 5-star hotel has 205 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool. In central Santiago, the hotel is also close to San Cristobal Hill and Costanera Center.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


All 205 soundproofed rooms feature minibars, safes, and phones. Guests can expect WiFi, wired Internet, and plasma TVs with cable channels. Beds are dressed in Egyptian cotton sheets and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Ironing boards and desks are also standard.

Property features

The Ritz-Carlton, Santiago features a full-service spa, an indoor pool, and a health club. Valet and self parking are available if you're driving, or you can take an airport shuttle for a fee (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and WiFi in public areas.

Room options

Executive Suite, 1 King Bed, Business Lounge Access, City View

King 1 | Sleeps 3

Club Room (Ritz-Carlton)

Full 2 | King 1 | Sleeps 3

Club Suite, Business Lounge Access, City View

King 1 | Sleeps 3