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Hotel Railef

Property class: 2.5

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Lobby
Double Room, 1 Double Bed | In-room safe, free WiFi, bed sheets, wheelchair access
Interior
Free daily continental breakfast
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Room service

Explore the area

View in a map
Avenida Bernardo O Higgins, 3493, Santiago, Región Metropolitana, 9160000
  • Place, University of Santiago-Chile
    ‪1 min walk‬
  • Place, National Museum of Natural History
    ‪19 min walk‬
  • Place, Museum of Memory and Human Rights
    ‪5 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, free WiFi, bed sheets, wheelchair access

Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets, wheelchair access

Triple Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Santiago

Located in Estación Central, Hotel Railef is adjacent to University of Santiago-Chile and a short stroll from Parque Quinta Normal. This 22-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • University of Santiago-Chile - 1 min walk - 0.1 miles
  • Parque Quinta Normal - 13 min walk - 0.7 miles
  • National Museum of Natural History - 19 min walk - 1.0 mile
  • Museum of Memory and Human Rights - 5 min drive - 1.7 miles
  • O'Higgins Park - 6 min drive - 1.9 miles

Getting around

  • Santiago University Station - 4 min walk
  • Santiago Central Station - 6 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Wendy's - ‬3 min walk
  • ‪Wendys - ‬5 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Dominó Plaza Alameda - ‬4 min walk
  • ‪Tarragona - ‬2 min walk

About this property

Hotel Railef

Guests staying at Hotel Railef enjoy free WiFi in public areas and laundry facilities. Self parking is available for USD 8.00 per night. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Safes are also included.

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Interior
Tralkan B&B
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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Room service
7.0 out of 10, Good, 127 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 8 per night)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Friday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 8.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: noon—-anytime
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Railef Santiago
Hotel Railef
Railef Santiago
Railef
Hotel Railef Hotel
Hotel Railef Santiago
Hotel Railef Hotel Santiago

Frequently asked questions

Is a free cancellation option available at Hotel Railef?

Hotel Railef offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Hotel Railef?

This hotel is situated in Estación Central within a short 20-minute walk of National Museum of Natural History and also 13 minutes on foot from Parque Quinta Normal. You'll also find O'Higgins Park and Fantasilandia within a short drive.

Will I be able to park at Hotel Railef?

Yes, parking is offered for USD 8 per night.

Does Hotel Railef feature a casino?

No, Hotel Railef doesn't have a casino.

Will I find an indoor pool at Hotel Railef?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Railef?

Amenities at this hotel that appeal to couples include a free daily breakfast and a 24-hour front desk.

Does Hotel Railef have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Railef have a restaurant that serves breakfast?

Hotel Railef offers free continental breakfast each morning though there is no restaurant.

Will Hotel Railef allow pets to stay for free?

No, pets aren't allowed at Hotel Railef.

Does Hotel Railef have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Railef?

The closest major airport to Hotel Railef is Santiago Intl. Airport (SCL), which is 9.9 mi away (19 minutes by car).

Can I book a room with a balcony at Hotel Railef?

No, there aren't any guestrooms at Hotel Railef that offer a balcony.

Hotel Railef Reviews

Reviews

5.8
Rating 10 - Excellent. 7 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 8 out of 36 reviews
Rating 4 - Poor. 7 out of 36 reviews
Rating 2 - Terrible. 9 out of 36 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Joelpzhou, Sydney

Hotel has no or very bad WIFI internet. I stayed in the hotel 5 years before and I made the booking by retrieved old email. The internet is not as good as 5 years before. Towards the end, we had to use international data roaming for internet access. They charge 37000peso or 55us$ for two people.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Raúl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo lugar, no recomendable por nada del mundo

Stayed 1 night in Dec 2022

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, a pasos de estación central y del metro, acceso fácil. Presentación de la habitación en impecables condiciones…muy recomendado.,,
Stayed 1 night in Oct 2022

2/10 Terrible

jose

Stayed 2 nights in Sep 2022

6/10 Okay

Cesar

Stayed 1 night in Jul 2022

4/10 Poor

José Luis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Gilmar

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Péssimo custo x benefício

Quarto sem janelas. Portaria ficava fechada, tendo que esperar muitos minutos para abertura. Café da manhã, sofrível. Fique em outro na mesma região...
Stayed 1 night in Jun 2022

10/10 Excellent

Sebastián

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Patricio

Stayed 1 night in Apr 2022

6/10 Okay

Jorge

Stayed 1 night in Apr 2022

10/10 Excellent

pierre

Stayed 1 night in Mar 2022

6/10 Okay

Daniel

Stayed 1 night in Jan 2022

6/10 Okay

Marcela del pilar

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Estadía

El recepcionista no tuvo una muy buena amabilidad tuve que hacer transferencia ya que no tenían para pagar con tarjeta
Stayed 1 night in Jan 2022

2/10 Terrible

Ana Maria

Disliked: Staff & service, room comfort

Terrible experiencia

Terrible experiencia, la encargada nos tuvo afuera del hotel, casi 20 minutos, en mitad de la noche, exponiéndose a cualquier penosa situación, se insistia tabto en timbre , como llamando, cuando al fin nos abren, la encargada responde prepotentemente, sabanas sucias, ducha tapada, impedimento para dormir, por molestos ruidos de noche, y para terminar hablando mal de nosotros, que nunca le faltamos el respeto.
Stayed 1 night in Dec 2021

8/10 Good

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Buena ubicación y muy buena voluntad del servicio.

Solo nos quedamos una noche en espera del vuelo siguiente. Lo elegimos por su cercanía al terminal de Tur Bus. Encontramos que la atención es muy bena y estan muy dispuestos a ayudarte a sentirte cómodo, pero la infraestructura no es muy cómoda. El colchón de la cama tenía algunos resortes sueltos y el cuarto carece de luz natural y le falta ventilación. Aparte de eso todo bien.
Stayed 1 night in Nov 2021

8/10 Good

Patty

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Rosana

Liked: Cleanliness

Hotel para pernoite

Boa opção para quem quer ficar próximo ao terminal de onibus e precisa de 1 pernoite. Café da manhã muito simples. Funcionários atenciosos.
Stayed 1 night in Jun 2018

2/10 Terrible

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exoeriencia muy mala

Me fue muy mal , yo había contratado un precio por la pagina ,al llegar alla ignoraban la pagina y me salio carisimo ,eran las tres de la,mañana ya cansados del viaje y pagamos lo q nos dijeron, primera vez q me pasa y estoy acostumbrada a comprar paquete de viajes .Muchas gracias

6/10 Okay

GIL F DE

Liked: Cleanliness

Não vale o preço que foi pago.

Não chega a ser um hotel péssimo, mas não vale o preço que foi pago. As pessoas da recepção são atenciosas, mas o hotel é bem velho. O café de manhã é só o café e um pão tostado.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable en estacion central

Muy cómodo, excelente servicio. Son habitaciones sencillas pero muy cómodas y limpias; solo estuvimos una noche pero nos retiramos muy conformes.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No Window Cold Water in Ruhe schower . No Klima it was very dirty. I cant recomended
Stayed 1 night in Feb 2018

2/10 Terrible

FABIANA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Muy mala la atención. No recomendable

La atención del personal fue pésima. Mal humorada, de mal genio. Además, no encontraban la reserva y me obligaron a pagar en efectivo, siendo que en la página decía que recibían tarjeta y por eso lo elegimos al hotel. El desayuno paupérrimo. Pésima atención. Educación y cordialidad deberían enseñarles que es y cómo se aplican.

2/10 Terrible

Patricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcion total

Mal piezas sin ventilacion sin ventanas
Stayed 2 nights in Feb 2018