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Hotel Railef

2.5 star property

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Lobby
Double Room, 1 Double Bed | In-room safe, free WiFi, bed sheets, wheelchair access
Interior
Lobby
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Room service

Explore the area

View in a map
Avenida Bernardo O Higgins, 3493, Santiago, Región Metropolitana, 9160000
  • Place, University of Santiago-Chile
    ‪1 min walk‬
  • Place, Museum of Memory and Human Rights
    ‪5 min drive‬
  • Place, O'Higgins Park
    ‪6 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, free WiFi, bed sheets, wheelchair access

Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets, wheelchair access

Triple Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Santiago

Located in Estación Central, Hotel Railef is adjacent to University of Santiago-Chile and a short stroll from Parque Quinta Normal. This 22-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • University of Santiago-Chile - 1 min walk - 0.1 miles
  • National Museum of Natural History - 19 min walk - 1.0 mile
  • Museum of Memory and Human Rights - 5 min drive - 1.7 miles
  • O'Higgins Park - 6 min drive - 1.9 miles
  • Fantasilandia - 6 min drive - 1.9 miles

Getting around

  • Santiago University Station - 4 min walk
  • Santiago Central Station - 6 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Wendy's - ‬3 min walk
  • ‪Tarragona - ‬2 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Las Latas (Publiusach) - ‬4 min walk
  • ‪Dunkin' - ‬3 min walk

About this property

Hotel Railef

Guests staying at Hotel Railef enjoy free WiFi in public areas and laundry facilities. Self parking is available for USD 8.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Safes are also included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 8 per night)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Friday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 8.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: noon—-anytime
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Railef Santiago
Hotel Railef
Railef Santiago
Railef
Hotel Railef Hotel
Hotel Railef Santiago
Hotel Railef Hotel Santiago

Frequently asked questions

Is a free cancellation option available at Hotel Railef?

Hotel Railef offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Hotel Railef?

This hotel is situated in Estación Central within a short 13-minute walk of Parque Quinta Normal and also 20 minutes on foot from Museo de Arte Contemporáneo Espacio Quinta Normal. You'll also find Movistar Arena and Plaza de Armas within a short drive.

Will I be able to park at Hotel Railef?

Yes, parking is offered for USD 8 per night.

Does Hotel Railef feature a casino?

No, Hotel Railef doesn't have a casino.

Will I find an indoor pool at Hotel Railef?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Railef?

Amenities at this hotel that appeal to couples include a free daily breakfast and a 24-hour front desk.

Does Hotel Railef have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Railef have a restaurant that serves breakfast?

Hotel Railef offers free continental breakfast each morning though there is no restaurant.

Will Hotel Railef allow pets to stay for free?

No, pets aren't allowed at Hotel Railef.

Does Hotel Railef have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Railef?

The closest major airport to Hotel Railef is Santiago Intl. Airport (SCL), which is 9.9 mi away (19 minutes by car).

Can I book a room with a balcony at Hotel Railef?

No, there aren't any guestrooms at Hotel Railef that offer a balcony.

Hotel Railef Reviews

Reviews

5.8
Rating 10 - Excellent. 7 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 8 out of 36 reviews
Rating 4 - Poor. 7 out of 36 reviews
Rating 2 - Terrible. 9 out of 36 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, a pasos de estación central y del metro, acceso fácil. Presentación de la habitación en impecables condiciones…muy recomendado.,,
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Gilmar

Disliked: Staff & service, property conditions & facilities, room comfort

Péssimo custo x benefício

Quarto sem janelas. Portaria ficava fechada, tendo que esperar muitos minutos para abertura. Café da manhã, sofrível. Fique em outro na mesma região...
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Marcela del pilar

Liked: Cleanliness, property conditions & facilities, room comfort

Estadía

El recepcionista no tuvo una muy buena amabilidad tuve que hacer transferencia ya que no tenían para pagar con tarjeta
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Ana Maria

Disliked: Staff & service, room comfort

Terrible experiencia

Terrible experiencia, la encargada nos tuvo afuera del hotel, casi 20 minutos, en mitad de la noche, exponiéndose a cualquier penosa situación, se insistia tabto en timbre , como llamando, cuando al fin nos abren, la encargada responde prepotentemente, sabanas sucias, ducha tapada, impedimento para dormir, por molestos ruidos de noche, y para terminar hablando mal de nosotros, que nunca le faltamos el respeto.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Buena ubicación y muy buena voluntad del servicio.

Solo nos quedamos una noche en espera del vuelo siguiente. Lo elegimos por su cercanía al terminal de Tur Bus. Encontramos que la atención es muy bena y estan muy dispuestos a ayudarte a sentirte cómodo, pero la infraestructura no es muy cómoda. El colchón de la cama tenía algunos resortes sueltos y el cuarto carece de luz natural y le falta ventilación. Aparte de eso todo bien.
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Joelpzhou

Hotel has no or very bad WIFI internet. I stayed in the hotel 5 years before and I made the booking by retrieved old email. The internet is not as good as 5 years before. Towards the end, we had to use international data roaming for internet access. They charge 37000peso or 55us$ for two people.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Rosana

Liked: Cleanliness

Hotel para pernoite

Boa opção para quem quer ficar próximo ao terminal de onibus e precisa de 1 pernoite. Café da manhã muito simples. Funcionários atenciosos.
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exoeriencia muy mala

Me fue muy mal , yo había contratado un precio por la pagina ,al llegar alla ignoraban la pagina y me salio carisimo ,eran las tres de la,mañana ya cansados del viaje y pagamos lo q nos dijeron, primera vez q me pasa y estoy acostumbrada a comprar paquete de viajes .Muchas gracias
Verified

6/10 Okay

GIL F DE

Liked: Cleanliness

Não vale o preço que foi pago.

Não chega a ser um hotel péssimo, mas não vale o preço que foi pago. As pessoas da recepção são atenciosas, mas o hotel é bem velho. O café de manhã é só o café e um pão tostado.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable en estacion central

Muy cómodo, excelente servicio. Son habitaciones sencillas pero muy cómodas y limpias; solo estuvimos una noche pero nos retiramos muy conformes.
Stayed 1 night in Feb 2018
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No Window Cold Water in Ruhe schower . No Klima it was very dirty. I cant recomended
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

FABIANA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Muy mala la atención. No recomendable

La atención del personal fue pésima. Mal humorada, de mal genio. Además, no encontraban la reserva y me obligaron a pagar en efectivo, siendo que en la página decía que recibían tarjeta y por eso lo elegimos al hotel. El desayuno paupérrimo. Pésima atención. Educación y cordialidad deberían enseñarles que es y cómo se aplican.
Verified

2/10 Terrible

Patricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcion total

Mal piezas sin ventilacion sin ventanas
Stayed 2 nights in Feb 2018
Verified

2/10 Terrible

Dinamar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao tive..chegamos no hotel maortos de cansaço pela viagem ..mesmo com o voucher na mao disseram q nao tinha nenhuma reserva..em nosso nome...nao quiseram nem saber ..nos ignoraram ..tivemos q sair a procura de um outro hotel
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Belo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente lo único el precio no era el mismo q estaba publicado
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atención y acogida

Buena ubicación. Atención y acogida amable... Limpieza baños impecable... Agua caliente excelente...
Stayed 1 night in Oct 2017
Verified

6/10 Okay

Patricio

Liked: Cleanliness
Disliked: Staff & service

Hotel aceptable y personal deficiente.

Lo bueno del hotel: - cercania del centro, al lado del terminal alameda uno se va caminando al hotel y esta cerca de tiendas y metro. - Internet aceptable - TV cable aceptable Lo malo del hotel: - No respetan el precio puesto en expedia.es. Me dijeron que el precio era otro mas caro y obviamente como no conozco alla que mas voy a hacer. - Personal extranjero trabajando de mala gana, no es amable (no todo el personal) - Camas de mala calidad, se puede dormir pero un poco incomodo
Stayed 2 nights in Oct 2017
Verified

2/10 Terrible

leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cobraron más de lo que decía el cupón...No respetaron el importe a pagar en el Hotel!
Stayed 1 night in Oct 2017
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
El día que llegué me indicaron que no sabían que había hecho reserva. Las piezas sin ventanas y mucho ruido de otros pasajeros y pasajeras. El desayuno servido en un segundo piso helado. El personal amable y solucionan lo que está a su alcance.
Stayed 3 nights in Jul 2017
Verified

4/10 Poor

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel moderado

No fue facil localizar el lugar ya que la gente no lo conocía. Zona un tanto peligrosa. Poco amables en la recepción. Habitación limpia pero el baño oloroso y mal funcionamiento de la ducha. Por suerte solo fue una sla noche de estadía
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Zweckmäßiges Hotel in Busterminaltnähe, vielleicht etwas veraltet aber sauber und günstig!
Verified

2/10 Terrible

Eliseu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel????!!!!

Fiz reserva. Cheguei no local às duas da manhã com minha esposa e a recepção disse que só havia um quarto com cama de solteiro. Depois de tanta confusão, entramos no "muquifo" uma tragédia! Madrugada, o quarto fedia à esgoto! Não se enganem com as fotos do site. Não correspondem.
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Preparar al personal para una mejor atención.

La atención del personal fue muy mala, había una funcionaria colombiana que reclamaba por todo y de muy mal carácter al final cuando cometía errores decía. -es que yo pensé- parece que no tenía que pensar y hacer sus funciones con mejor disposición. Bueno que la persona (dueña) no era tan diferente. me toco observa que discutía por $ 5000 con por una pasajera que había entrado a la habitación y después no le gusto y se quiso ir, lo que pude escuchar de parte del pasajero, llevaba una hora y no le daba solución, eso habla del tipo de persona que atiende ese local.
Verified

2/10 Terrible

Raúl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo lugar, no recomendable por nada del mundo

Stayed 1 night in Dec 2022
Verified

2/10 Terrible

jose

Stayed 2 nights in Sep 2022