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Four Points by Sheraton Santiago

3.5 out of 5.0

Recent guest reviews

As a SPG hotel, I was expecting more of this hotel. I was aware that it would not be a luxury top level hotel, but i was a little worse than my expectation. Some unexpected situations led me to evaluate as 3 (almost 2). Staff is nice and polite on average. That's positive. Thanks Pamela ans Sebastian for your attention. Even though we saw that hotel is passing by a renovation it does not justify to find bathroom with lack of cleaning, furs on the shower, walls not well cleaned. Air conditioning in my room and in my kids room was not working. Gym academy is not close to minimum. Amazingly in the country of wine in latin america and with bottles of wine in room to buy, there is no opener!!! I needed to ask tree times to have someone to go to my room to have it opened. Breakfast is good. I believe rooms after renovation will be better. Hotel is very well positioned in Providencia neighbor. Close to metro station, many rstaurants ans services close by. Nice area to have a walk, run or bike.

Small but comfortable hotel with an estrategic location at Providencia neighborhood, close to Metro station Los Leones and Costanera Center mall. Rooms are ok, just a little noisy for my taste (from street, from AC and from other rooms). Buffet breakfast is quite complete. Staff service is wonderful, always willing to help. Will come back again.

Although the Santa Magdalena street is a short one and not very well known by the taxi drivers, the hotel is greatly located. The staff is very helpful and in accord with the worldwide known Chilean hospitality. The rooms are clean and ample with very comfortable beds. Just request the rooms facing the street since the ones on the back, get a lot of noise from the bars and nightclubs nearby.

I was worried when booking this hotel that it'd be too far from downtown and too far from the action. This hotel is in a great area and close to the metro which allows for quick transit to anywhere in the city. We arrived via Uber from SCL airport and that cost about 15 USD. My favorite part about this hotel was definitely the staff! The staff are super friendly and even noticed it was my birthday! Later in the afternoon (while we were out exploring), they delivered two slices of apple pie. I'm not sure if this was for my birthday or not, but what a nice touch! I'm SPG Gold so we were able to take advantage of late check-out and even got an upgrade to a corner suite- amazing balcony and view. I agree with many of the reviewers that this location definitely needs updating. The room we were in was pretty nice (maybe newer than most). The common areas were very outdated but it appeared that they are working to fix these. I'd definitely visit again!

I usually stay at the Sheraton convention but it was full. This hotel was a nice surprise. It is older but comfortable and in need of some modernization. It is centrally located within good restaurants and shopping. Nice antiques store within a short walk. The food is good and the service quick and friendly.

駅からも近く、SCL市内の中心部に位置して便利です。空港からもバスと地下鉄で行き来できます。近くにはレストランや店もあります。 ホテルスタッフは大変親切で、気持ちよく安全に安心して滞在できます。部屋によっては廊下にある機器の音が聞こえる部屋もあると思います。 Great location, friendly and polite staffs made my stay more than comfortable. They took care of my request and made sure that my stay was comfortable. I am more than happy to be back at this hotel when I am back in town.

Four points was a very good choice for out short stay in Santiago (3 days). Rooms are very nice and staff very helpful. It's located no more than 3 or 4 blocks away from Costanera Center shopping mall and close to restaurants and easy access to transportation. One thing to improve: breakfast.

Stayed here last week, they checked us in early. It's in a good location other than being far from the center. It's near the cable car and the mall. The hotel is quiet but maybe because I was there on a Sunday

We stayed in this hotel for 2 days. The rooms are simple and can be a bit noisy but offer all comfort nonetheless. Reception staff is friendly and helpful. You can purchase tickets for the hop-on/off bus from the reception as we did as well. The restaurant was being renovated during our stay and the bar and restaurant were now (temporarily) located in one of the ballrooms. We found this unfortunately quite a depressing setting. There're however plenty of bars and restaurants nearby. On weekdays you have a selection of coffee houses offering small bfast choices in the street of the hotel. (not open during weekend) For a greater selection you can go to the Costanera center (10, max 15 min walk). The costanera center is also where you would start your trip on the hop-on/off bus and Costanera sky is a must-do when you visit Santiago. Very nice views! Certainly a plus for the hotel is the rooftop terrace with pool, jacuzzi and sauna. Nice to relax in the evenings.

We stayed here two nights. This is in a very nice neighborhood and close to the Castanera mall which is a "must see" while in Santiago. Our room faced the hills with ski area gondolas running but as yet no snow Rooms are modern, large and clean

Santa Magdalena No 111 Santiago Region Metropolitana

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Ski-in/ski-out access
  • Outdoor pool

Located in Providencia, Four Points by Sheraton Santiago is within a few miles (5 km) of popular sights such as San Cristobal Hill and Santiago Town Square. This 127-room, 3.5-star hotel has conveniences like ski-in/ski-out access, an outdoor pool, and free in-room WiFi. It's in central Santiago and also close to Palacio de la Moneda and Plaza de la Constitucion.


Enjoy a leisurely bite to eat at Buganvilia, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


All 127 recently renovated accommodations feature 8 bedrooms. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free bottled water are also standard.

Property features

At Four Points by Sheraton Santiago, guests enjoy ski-in/ski-out access, an outdoor pool, and a health club. If you drive, self parking is CLP 5000 per day, or you can take advantage of the airport shuttle during limited hours for CLP 35000 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Suite, Corner

King 1 | Sleeps 3

Deluxe Twin Room

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 702 reviews