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Four Points by Sheraton Santiago

3.5 star property
Hotel with 2 restaurants, a quick walk to Costanera Center

Choose dates to view prices

Photo gallery for Four Points by Sheraton Santiago

Fitness facility
Reception
Property amenity
Property amenity
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

View in a map
Santa Magdalena No 111, Santiago, Region Metropolitana, 751 0038
  • Place, Costanera Center
    ‪5 min walk‬
  • Place, Palacio de la Moneda
    ‪6 min drive‬
  • Place, San Cristobal Hill
    ‪6 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(37 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Corner

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Santiago

Located in Providencia within a short walk of Costanera Center, Four Points by Sheraton Santiago is within 2 miles (3 km) of other popular sights such as Clinica Santa Maria. This 127-room, 3.5-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Costanera Center - 5 min walk - 0.3 miles
  • Parque Arauco Mall - 4 min drive - 2.7 miles
  • Palacio de la Moneda - 6 min drive - 3.4 miles
  • San Cristobal Hill - 6 min drive - 1.7 miles
  • Julio Martinez Pradanos National Stadium - 7 min drive - 3.6 miles

Getting around

  • Los Leones Station - 4 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 25 min drive

Restaurants

  • ‪Le Bistrot - ‬1 min walk
  • ‪Café Ka - ‬1 min walk
  • ‪Baco - ‬1 min walk
  • ‪Tacu Tacu - ‬1 min walk
  • ‪Buganvilia Restaurant & Bar - ‬1 min walk

About this property

Four Points by Sheraton Santiago

Hotel with 2 restaurants, a quick walk to Costanera Center
Guests of Four Points by Sheraton Santiago have access to an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is CLP 9000 per day, or you can take advantage of the airport shuttle (available 24 hours) for CLP 38000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and a seasonal outdoor pool.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (CLP 9,000 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; CLP 18,000 to 20,000 for adults and CLP 18,000 to 20,000 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 111
  • Buganvilia Restaurant
  • Terraza Beer Garden

Things to do

  • Bicycle storage
  • Health club
  • Library
  • Outdoor pool
  • Private wine tours
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2015
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 16 2025 to October 30 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CLP 45000.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CLP 18000 to 20000 for adults, and CLP 18000 to 20000 for children
  • Airport shuttle fee: CLP 38000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 9000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 45000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to April.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

FOUR POINTS SANTIAGO
FOUR POINTS SHERATON Hotel SANTIAGO
FOUR POINTS SHERATON SANTIAGO
SANTIAGO FOUR POINTS
SHERATON FOUR POINTS SANTIAGO
SHERATON SANTIAGO FOUR POINTS
Four Points Sheraton Santiago Hotel
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Four Points by Sheraton Santiago Hotel
Four Points by Sheraton Santiago Santiago
Four Points by Sheraton Santiago Hotel Santiago

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Santiago?

Four Points by Sheraton Santiago offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do close to Four Points by Sheraton Santiago?

This hotel is situated in Providencia, just steps from Drugstore and Sculpture Park, and within a short walk of Costanera Center. You'll also find Parque Arauco Mall and Palacio de la Moneda within a short drive.

Will I be able to park at Four Points by Sheraton Santiago?

Yes, secured parking is offered for CLP 9,000 per day. Though parking is limited, accessible parking and bicycle parking are also available.

Does Four Points by Sheraton Santiago have a casino?

No, Four Points by Sheraton Santiago doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Santiago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from November until April.

Is Four Points by Sheraton Santiago good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Does Four Points by Sheraton Santiago have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Santiago have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Santiago has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Four Points by Sheraton Santiago allow pets to stay for free?

No, pets aren't allowed at Four Points by Sheraton Santiago.

Does Four Points by Sheraton Santiago have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Four Points by Sheraton Santiago?

The closest major airport to Four Points by Sheraton Santiago is Santiago Intl. Airport (SCL), which is 13.5 mi away (25 minutes by car).

Can I book a room with a balcony at Four Points by Sheraton Santiago?

Yes, some guestrooms at Four Points by Sheraton Santiago offer a balcony and may feature city views.

Four Points by Sheraton Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 333 out of 634 reviews
Rating 8 - Good. 218 out of 634 reviews
Rating 6 - Okay. 57 out of 634 reviews
Rating 4 - Poor. 16 out of 634 reviews
Rating 2 - Terrible. 10 out of 634 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo serviço e atendimento

Eu havia solicitado alguma gentileza para minha mãe que fazia a primeira viagem internacional em seu aniversário de 80 anos. Mas não recebi nenhuma informação, sobre as demais condições do hoetel e serviço, estou bem satisfeito. Voltarei com certeza
Stayed 5 nights in Jul 2025

8/10 Good

Daniel Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

RONALDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção em Santiago Providencia

Um dos pontos principais do Hotel é a preocupação com o serviço e oferece ótimo atendimento. Serviço de quarto todos os dias, comodidade do estacionamento e a localização é muito boa. Vc consegue fazer muita coisa a pé. Apenas o café da manhã poderia variar as opções de um dia para o outro, mas está longe de ser ruim.
Stayed 5 nights in Jul 2025

10/10 Excellent

Danielly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Vanessa

Stayed 6 nights in Jul 2025

10/10 Excellent

christinne

Stayed 7 nights in Jun 2025

8/10 Good

Ines, SANTA ANA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except the WiFi quality. We are a working couple and we need connectivity everywhere we go. The WiFi at this hotel was very slow and unpredictable
Stayed 3 nights in Apr 2025

8/10 Good

Troy E.

Stayed 2 nights in Apr 2025

10/10 Excellent

Fabrício

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Very close to some excellent restaurants
Stayed 2 nights in Apr 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

JACOB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Construction to access the hotel was disturbing.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin, Highlands Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Not to far from Airport. Rooms had all the needed items. Close to bars and restaurants. Used their taxi service back to the airport, excellent car and good service. Pleasant 2 night stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

James, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Four Points by Sheraton in Santiago. The staff was friendly, professional, and always ready to help with any requests. My room was spacious, clean, and very comfortable, with a great bed and all the amenities I needed. The hotel’s location was perfect—close to great restaurants, shops, and public transport, making it easy to explore the city. Overall, a fantastic experience, and I would definitely stay here again! Highly recommend!
Stayed 4 nights in Mar 2025

8/10 Good

Biswajit, Sammamish

Stayed 1 night in Mar 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to stores and shops
Stayed 3 nights in Mar 2025

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Friendly staff. Very safe area. Tons of dining options around the hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

jose guillermo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very poor experience they are having a big renovation and they don’t let you know until you get there. The mattress it’s the worst mattress I’ve slept on, the carpet is ugly and old
Stayed 3 nights in Mar 2025

10/10 Excellent

Andres

Stayed 3 nights in Mar 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a vibrant area with lots of young people, bars and restaurants. It was within easy walking distance of the Costanera Tower and shopping centre, plus parks. We always felt safe although we typically don't go out at night. There is some road construction going on in front of the building, which causes a bit of dust and noise, however, this didn't affect our stay any.
Stayed 3 nights in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel near the Costanera Tower & Mall

The hotel is very clean in a nice area. There are many restaurants within steps and a large shopping mall nearby. The rooms are comfortable. The roof top pool is refreshing on a hot day and has wonderful views. However; you must use two flights of stairs to access it. The breakfast was great with a wide variety of items including fresh omelets.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lawrence, Manassas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We artived at 10:30 in the morning and they were able to give us a room right away. Major points for this.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nineb

Stayed 1 night in Jan 2025