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ECO PLAZA Santiago

3.0 star property

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Indoor pool, seasonal outdoor pool
Deluxe Apartment, Multiple Beds | Private kitchen | Full-size fridge, microwave, oven, toaster
Standard Suite | Private kitchen | Full-size fridge, microwave, oven, toaster
Standard Suite | In-room safe, individually decorated, individually furnished
Standard Suite | Living area | 37-inch LED TV with cable channels, TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Parking available
  • Laundry

Explore the area

View in a map
Huerfanos 547 of. 307 C, Santiago, Region Metropolitana, 8320150
  • Place, Santa Lucia Hill
    ‪1 min walk‬
  • Place, Lastarria District
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Standard Suite

Standard Suite | In-room safe, individually decorated, individually furnished

Standard Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, Multiple Beds

Deluxe Apartment, Multiple Beds | Living area | 37-inch LED TV with cable channels, TV

Deluxe Apartment, Multiple Beds

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Santiago

Located in Downtown Santiago within a short walk of Plaza de Armas, ECO PLAZA Santiago is within a few miles (5 km) of other popular sights such as Costanera Center. This 3-star hotel welcomes guests with 35 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Santa Lucia Hill - 1 min walk - 0.1 miles
  • Lastarria District - 3 min walk - 0.2 miles
  • Municipal Theatre of Santiago - 5 min walk - 0.3 miles
  • Plaza de Armas - 10 min walk - 0.6 miles
  • Santiago Town Square - 12 min walk - 0.7 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 5 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Castaño - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Thai Express - ‬3 min walk
  • ‪La Bodeguita - ‬1 min walk
  • ‪Demo Magnolia - ‬1 min walk

About this property

ECO PLAZA Santiago

ECO PLAZA Santiago features an indoor pool, a gym, and a seasonal outdoor pool. If you drive, self parking is CLP 10000 per night, or you can take advantage of the airport shuttle (available 24 hours) for CLP 40000 per room roundtrip. Front-desk staff can assist with tours/tickets and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and 37-inch LED TVs with cable channels. Relax with a rainfall shower or stretch out in the soaking tub. Refrigerators, microwaves, and ovens are also standard. Weekly housekeeping is available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (CLP 10,000 per night)

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • 4 buildings
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CLP 25000
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CLP 17000 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: CLP 10000 per accommodation, per week (varies per unit)
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • Electricity fee: CLP 7000 per week for use over 50 kWh.
  • Heating fee: CLP 10000 per stay for use over 50 kWh.
  • Consumption-based heating and electricity fees apply to stays of more than 1 night.
  • A damage deposit of CLP 50000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CLP 40000 per room (roundtrip)
  • Covered self parking fee: CLP 10000 per night
  • Early check-in fee: CLP 25000 (subject to availability)
  • Rollaway bed fee: CLP 17000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to April.
  • Pool access available from 9:00 AM to 7:00 PM.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

ECO PLAZA Santiago Hotel
Lastarria Suites Hotel
Lastarria Suites Hotel Santiago
Lastarria Suites Santiago
ECO PLAZA Santiago Hotel
ECO PLAZA Santiago Santiago
ECO PLAZA Santiago Hotel Santiago

Frequently asked questions

Is free cancellation available at ECO PLAZA Santiago?

ECO PLAZA Santiago provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do near ECO PLAZA Santiago?

This hotel is situated in Downtown Santiago, just steps from Santa Lucia Hill, and within a 10-minute walk of Plaza de Armas and Municipal Theatre of Santiago. You'll also find Costanera Center and Movistar Arena within a short drive.

Will I be able to park at ECO PLAZA Santiago?

Yes, covered parking is offered for CLP 10,000 per night.

Does ECO PLAZA Santiago have a casino at the property?

No, ECO PLAZA Santiago doesn't have a casino.

Is there an indoor pool at ECO PLAZA Santiago?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 9:00 AM and 7:00 PM and the seasonal pool is normally open from November until April.

Is ECO PLAZA Santiago a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub as well as an indoor pool and a gym.

Does ECO PLAZA Santiago have a hot tub?

No, this hotel doesn't have a spa tub.

Does ECO PLAZA Santiago have a restaurant with a breakfast menu?

No, ECO PLAZA Santiago doesn't have a restaurant that serves breakfast.

Will ECO PLAZA Santiago allow pets to stay free of charge?

No, pets aren't allowed at ECO PLAZA Santiago though service animals are welcome.

Does ECO PLAZA Santiago have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to ECO PLAZA Santiago?

The closest major airport to ECO PLAZA Santiago is Santiago Intl. Airport (SCL), which is 11.2 mi away (19 minutes by car).

Can I book a room with a balcony at ECO PLAZA Santiago?

Yes, some guestrooms at ECO PLAZA Santiago offer a balcony.

ECO PLAZA Santiago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 103 reviews
Rating 8 - Good. 35 out of 103 reviews
Rating 6 - Okay. 23 out of 103 reviews
Rating 4 - Poor. 13 out of 103 reviews
Rating 2 - Terrible. 8 out of 103 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar céntrico, agradable, buena vista panoramica.
Stayed 17 nights in Jan 2019
Verified

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Günstige Unterkunft im centrum. Guter Ausgangspunkt für Stadtbesichrigungen . Die Straße vor dem Hotel ist heruntergekommen, dafür ist u Bahn nicht weit weg .
Stayed 1 night in Oct 2018
Verified

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service

Não gostei

O banheiro estava com cheiro muito ruim, quarto super escuro, sacada suja ...
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Andreya

Disliked: Staff & service

Decepcionante

Não tem limpeza diária, o chuveiro ou não esquentava ou esquentava ao ponto de não conseguir tomar um banho, os funcionários da recepção são extremamente grosseiros e mau educados, tudo que se é perguntando tem uma má resposta ou eles pedem pra nos informarmos com quem é o responsável pelo aluguel do quarto. As fotos não são iguais ao apartamento foi oferecidos.
Stayed 6 nights in Aug 2018
Verified

8/10 Good

encarnacion

Liked: Cleanliness, property conditions & facilities, room comfort

bien dans l'ensemble j'ai passé un super séjour

Séjour de quelques jours appart hotel assez bien propre confortable je suis satisfaite de mon choix il est bien placé pour visiter santiago
Stayed 4 nights in Jul 2018
Verified

2/10 Terrible

JUAN FRANCISCO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

UN REAL ENGAÑO, CUIDADO CON ELLOS

Llegamos al Pseudo Hotel, en recepción del edificio no sabian ni cual era el numero. luego baja una persona y nos dice "LES ENVIAMOS UN MAIL DICIENDO QUE NO PODREMOS RECIBIRLOS Y HEMOS CANCELADO SU RESERVA, VEANLO CON SU AGENCIA HOTELES.COM" asi sin mas¡¡¡ primera vez de muchos hoteles en muchos paises y en Chile nos vienen a decir esto y sin ninguna solucion, cero empatía. Nos dejan de noche en la calle sin explicación. Como iba a ver un mail enviado horas antes el mismo dia si venia viajando en avion de extranjero¡¡¡¡ El taxista del lugar nos dice siempre hacen lo mismo ¡¡ ECO PLAZA UNA BURLA ¡¡¡ y eso que mi respaldo de hoteles.com dice reserva confirmada y PAGADA ¡¡¡ quiero mi dinero de vuelta AHORA
Stayed 1 night in Aug 2018
Verified

8/10 Good

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Pedro V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Está bueno

Todo bien, solamente la tele que no andaba bien, pero además todo bien
Stayed 1 night in Dec 2017
Verified

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay there

Have never been so disappointed. No heating, no hot water, place was dirty. Would really like a refund as we only stayed one night out of seven we paid for. A complete disaster.
Stayed 7 nights in Aug 2017
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt beliggenhet midt i sentrum

Alle forventingene ble innfridd
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

We had 2 rooms. Great location and nice room, comfortable bed, wifi, full kitchen. No air conditioning , so very hot during the day. Rooms do cool down after dark,but that is after 10 pm sunset. Allow time for checking in because this really is an apartment complex with some hotel units, so the desk has to notify hotel people to come down to meet guests. Hotel staff was gracious to allow bag storage until 3pm check in, and after noon checkout. They also can help arrange driver for day trip and airport. Great location and nice neighborhood. Can walk to almost anywhere in 30 minutes maximum. Grocery 2 blocks away. Santa Lucia is 5 minutes walk. Ask about roof access for a spectacular view of the city, also a pool. Will definitely stay here again.
Verified

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel impecable y muy comodo

Muy buena ubicación y excelente habitación, cerca del barrio bellavista y Parque forestal
Verified

4/10 Poor

Vivian Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa tarde ! Ótimo receber esse e-mail, tenho alguns pontos a citar que não gostei , •principal motivo pra escolher o hotel foi a piscina , próximo ao dia de viajar vi no site do hotel que a piscina estava desativada e não achei a piscina lá, nem a desativada •a limpeza do quarto não era das melhores •o banheiro não foi limpo todos os dias •as toalhas de banho eram péssimas, quase um pano de chão
Verified

6/10 Okay

Sandy

Liked: Room comfort
Disliked: Cleanliness

Well positioned for my purposes

The internet was not working for 4 days out of my 7 night stay, room was only serviced 3 times in the 7 nights, the washing machine was missing from the laundry. These were an issue. I don't speak Spanish was very difficult to communicate with any staff at this facility that must have at least 1500 rooms, most medium sized Hotels say of 100 rooms around the world would have somebody that can at least communicate in English.
Verified

8/10 Good

Rejane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Custoxbenefício

Apartamento confortável e perto de todo tipo de comércio. A limpeza é feita todo dia.
Verified

8/10 Good

Salton

Liked: Staff & service

A localização é o aspecto mais positivo.

O bairro Lastarria, certamente, é um dos melhores para se hospedar. Quanto ao flat, vale ressaltar que o hóspede fica responsável pelo seu café da manhã, não é um prédio novo, há alguns aspectos que precisam de alguma manutenção, mas as camas são muito boas e confortáveis e o preço está de acordo.
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Hotel en buena ubicación..

Muy buen hotel, apartamento, en buena zona y buen precio porque esta completo, cocina y utensilios, hay un supermercado justo al lado y es de los buenos así que es muy conveniente si quieres comprar tu café y comida.
Verified

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo,cerca de todo

Cerca de las calles principales ;cerca de los subtes Muy lindo!
Verified

10/10 Excellent

Nati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Céntrico, cerca de accesos a los principales mall

Excelente departamento, tal como se ve en las fotos, precioso,con todo lo necesario para cocinar, cama comodisima, Súper recomendable!!
Verified

4/10 Poor

Pato_

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

No hay limpieza-Cualquiera entra a tu habitación

Durante nuestra estadía de 2 noches, nadie pasó a limpiar nuestra habitación. Por la tarde, casualmente estábamos en la habitación y oímos que alguien entraba (la puerta estaba con llave). Pensamos que era el personal de limpieza; pero no. Eran 2 pasajeros acompañados por personal del hotel. Les habían asignado la misma habitación que a nosotros... es más, le dieron la llave para abrir la habitación. Una vergüenza!! En el hotel, no se hicieron cargo. Cuando realicé el check in me hicieron dejar los datos de mi tarjeta de crédito como garantía. Al retirarme, me lo devolverían. Pero no fue así, me dijeron que los papeles habían sido destruidos y que me "quedara tranquila".
Verified

6/10 Okay

emma

Es extremadamente incomodo acceder al depto. y al estacionamiento, la recepción está en un piso 10 de otra torre distinta a la consejería y distinta al depto. Gasté probablemente media hora sólo en el tramite del check in para finalmente llegar a la habitación (considerar que ya venía con 10 horas de viaje). El sofá y la cama olían de manera desagradable, probablemente mucho uso y nunca lavados.
Verified

8/10 Good

Cristian

Liked: Property conditions & facilities
Disliked: Staff & service

Con Detalles

Deberían preocuparse de revisar que las cosas funcionen, no teníamos TV Cable. Solo se veía el UCV TV y nada mas. Lo otro es que la habitación no tenia Aire Acondicionado... Eso hace al cliente elegir otras opciones.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apart com bom custo benefício. Bem localizado.

Só não gostei da geladeira que não funcionava. Reclamei mas não consertaram. So gelava o freezer. Apesar de não necessitar não possui ar condicionado. Somente e mais quente no período da tarde.
Verified

6/10 Okay

Cristiane

Liked: Property conditions & facilities, room comfort
Fiquei por 4 dias, onde a arrumação só ocorreu uma vez, nada que tenha nos afetado, mas poderiam melhorar. Quanto aos utensílios da cozinha, deveriam ser melhor equipados, por exemplo não ter taça de vinho foi algo que me incomodou, é somente terem mais atenção...do restante recomendo e retornaria.
Verified

6/10 Okay

Adonai

Disliked: Staff & service

Bom custo benefício

Cheguei no hotel às 2 da manhã. Fiquei um pouco confusa, pois na realidade não se trata de um hotel e sim de um aparthotel. Na recepção do prédio, me encaminharam para a o 10o andar da torre D e bati em um apartamento em que um gentil senhor me atendeu e me encaminhou ao meu quarto que era na torre A. O quarto é bem espaçoso e a localização é perfeita, próxima a pontos turísticos e transporte público. O ponto fraco foi que não funcionava a tv, a limpeza do quarto era feita dia sim e dia não e caso vá no verão, apesar da temperatura amena em Santiago, não tinha ar condicionado e fez bastante calor. Recomendo este hotel para pessoas que assim como eu, vão para aproveitar a cidade e não um quarto de hotel. Fiquei no 17o andar e a vista era linda, para a cordilheira.