I stayed here one night because I had a flight in the morning. The hotel is new and about 5 minutes from the airport. Use TransVIP transport to take you there for 5600 Chilean pesos. The hotel provides a shuttle back to the airport until around 3:00 pm. No problems with check-in, although not everyone on the desk spoke English. The room was clean and had all the basic amenities. Nice large shower, comfortable bed, TV that even had a couple English channels (mostly news and sports). I had the City Salad for dinner - super yummy with fresh strawberries and a raspberry vinagrette. The breakfast buffet was fine, had some hot dishes, meats, cheeses, cereal, fruit, breads, juice, coffee, etc. The hotel is big on sustainabiliity, even putting a chart on the mirror in the bathroom about how many of liters of water are used for a 5 minute shower! As mentioned by other reviewers, other than a couple other hotels in walking distance, there isn't anywhere to eat, but I found their restaurant to be sufficient. My flight was concelled the next day and I had to quickly find a room to stay the night and I booked back in here and had a room within 5 minutes. Definitely recommend this hotel for basic accommodation and dining. Wifi was also good.
Dear We are very sorry for your inconveniences. we would like to have more information about the problems that occurred best regards