4/10 Poor
Eve
Jan 10, 2026
Disliked: Amenities
The pictures look nicer than it is. In reality, the rooms are rather basic (no extras, like Kleenex or conditioner etc.), the pool is small and the chairs around it are all taken.
The hotel restaurant food was not great and they did not understand my daughter's allergy (even with a Spanish allergy card) and put food on her plate that she could not have for dinner. (For instance, the waiter said a baked potato had cream on it. When it came out with a thick gray gravy, after several questions, he said it had mushrooms and bacon and who knows whatever else.)
The shuttle ride to the beach is trafficy and the beach had a huge cruise ship in front of it. So it's not very scenic if a ship is there, although the water and sand were smooth. The beach restaurant is nice and the food was good; there are bathrooms in the restaurant but I thought it would be a small beach club with a changing room or shower.
The hotel was fine. It would have been fine if we wanted something more bare bones or more local/non-chain. But we wanted relaxation after spending a week in busy Mexico City. We ended up leaving Villa Blanca two days early and spending extra money to go to an all-inclusive hotel instead, because we wanted relaxation and good food, not stress and iffy service. (Oh and iffy wifi service too, which is an issue for teenagers and others.)
Eve
Stayed 4 nights in Jan 2026