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Recent guest reviews

Great staff and great location.

Really cool place

Didn't like that the handicap parking spots were to small for our truck to fit safely within the parking space lines.

All areas were clean

Had to put down a deposit in addition to room charge. We had no pets. Lady at night was not friendly. No answer for room services food was just ok nothing I would have again.

This hotel is nice and clean. Room is little small, like a standard room, nothing fancy. Breakfast is good and it's better to choose the room with breakfast included. We stayed for just 1 one night. Sleep and have breakfast in the morning then go. It's very good and convenience.

Very accessible and friendly employees. The room was slightly small in all areas. The bathroom and sink are a bit small.

We stayed here for one night on our way to Texas and the place was exactly as described. The room was comfortable, clean, and the bed was great.

Very nice lobby and setting rooms are a bit outdated and coukd use an upgrade

Convenient to Old Santa Fe without the parking hassle.

Very clean and beautifully decorated. the king bed was very comfortable and the comforter was excellent. The air conditioner made unsteady deep sounds when set to "heat". The restaurant food - which we enjoyed in the bar area - was excellent, as were the cocktails.

Close to shopping and restaurants. I expected more out of this Hotel. Paid a little more than usual when we stay in Santa Fe around this time. No continental breakfast, small rooms. Felt like an over priced Motel 6.

This is an excellent room for the money. the rooms are spacious, and the staff is helpful

Wifi very difficult to access. The bedding was far to heavy for this summer season.

everybody there was kind and respectful . I would recommend to anybody.

Comfortable beds and good shower. Nice little bar and restaurant on site.

After driving hundreds of miles through the desert and up the mountains in Utah, we finally reached the DoubleTree hotel in Santa Fe at 5am. Luckily, Ernesto was kind enough to extend our check-out time to 2pm instead of the usual 11am check-out time. I can't say I had too much time to enjoy the room, but it pretty much seemed on par with other Best Westerns that I stayed at during this same road trip--only much more expensive. All in all, this DoubleTree is nicely situated on a busy street that is in close proximity to many amazing New Mexican restaurants.

The staff was friendly, helpful and courteous. The Lounge food was good, the breakfast so-so. I would stay there again for business.

I had a pleasant experience at the Doubletree in Santa Fe. I'm not sure that I would rate it with 4 stars, but it was a nice overall experience.

Cerrillos Rd Santa Fe NM

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Southside, DoubleTree by Hilton Hotel Santa Fe is within 2 miles (3 km) of sights such as Theaterwork Studio and Meow Wolf. This 130-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and an indoor pool.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

37-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

DoubleTree by Hilton Hotel Santa Fe features an indoor pool, an outdoor pool, and a 24-hour gym. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Room, 2 Double Beds, Refrigerator & Microwave

2 Double Beds | Sleeps 4

King Bed

1 King Bed | Sleeps 2

One King Bed, Non-Smoking, Accessible

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Hotel Santa Fe

Everyone (6) Couples (8) Business (1) Family (13)
5
Partner Couples

Great staff and great location.

By on Jan 28, 2022

Review comment responded on Jan 29, 2022

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

5
Family

Really cool place

By on Dec 28, 2021

Review comment responded on Dec 29, 2021

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

5
Family

Didn't like that the handicap parking spots were to small for our truck to fit safely within the parking space lines.

By on May 14, 2021

Review comment responded on May 14, 2021

Thank you so much for the incredible rating. We look forward to your next visit!

5
Friends Family

All areas were clean

By on Apr 12, 2021

Review comment responded on Apr 13, 2021

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

3
Family Family

Had to put down a deposit in addition to room charge. We had no pets. Lady at night was not friendly. No answer for room services food was just ok nothing I would have again.

By on Mar 12, 2021

Review comment responded on Mar 16, 2021

Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

4
Family with small children

This hotel is nice and clean. Room is little small, like a standard room, nothing fancy. Breakfast is good and it's better to choose the room with breakfast included. We stayed for just 1 one night. Sleep and have breakfast in the morning then go. It's very good and convenience.

By , from Orange County, California on Oct 25, 2020

Review comment responded on Oct 26, 2020

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our breakfast and your comments about our room. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

4
Family

Very accessible and friendly employees. The room was slightly small in all areas. The bathroom and sink are a bit small.

By on Sep 9, 2020

Review comment responded on Sep 9, 2020

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our room and also our sink. Guest comments such as yours help us to continuously improve. Thank you for your business.

5
Partner Couples Family

We stayed here for one night on our way to Texas and the place was exactly as described. The room was comfortable, clean, and the bed was great.

By , from Oakland on Sep 7, 2020

Review comment responded on Sep 8, 2020

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4
Everyone

Very nice lobby and setting rooms are a bit outdated and coukd use an upgrade

By on Jul 12, 2020

Review comment responded on Jul 13, 2020

Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

4
Partner Couples

Convenient to Old Santa Fe without the parking hassle.

By on Feb 12, 2020

Review comment responded on Feb 12, 2020

On behalf of our entire staff, we thank you for your business and for your comments regarding our parking. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

DoubleTree by Hilton Hotel Santa Fe

4048 Cerrillos Rd, Santa Fe, NM 87507
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