First the positive: beautiful decor, convenient parking in the garage, clean room, front desk staff was very polite and helpful, and the location is wonderful. It's a gorgeous place!
Drawbacks: We had no idea we'd have to drag our luggage up three flights of stairs to get to our room. I had surgery recently and am still under lifting restrictions so would not have chosen this hotel had I known ahead of time. I looked on the website after check-in to make sure I hadn't missed the stairs situation, but saw no mention of it anywhere. Yes, we could have gotten help with the luggage but that entails a tip and we've honestly already spent a lot of money just to be here...
Make sure to ask if your room will require using the stairs. This is a beautiful, clean hotel, but this will keep us from staying here on our next trip to Santa Fe.