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Pacific Inn Santa Cruz

2.0 star property

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Photo gallery for Pacific Inn Santa Cruz

Front of property
Breakfast area
Interior
Breakfast area
Indoor pool

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

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330 Ocean St, Santa Cruz, CA, 95060

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Premium bedding, blackout drapes, iron/ironing board, rollaway beds

Deluxe Room, 1 King Bed, Jetted Tub

  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, blackout drapes, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Santa Cruz

This 36-room property has an indoor pool, free in-room WiFi, and free self parking.

Restaurants

  • Pizza My Heart
  • Jack in the Box
  • Woodstock's Pizza Santa Cruz
  • Pacific Cookie Company
  • Five Guys Santa Cruz

About this property

Pacific Inn Santa Cruz

At Pacific Inn Santa Cruz, guests have access to an indoor pool, free WiFi in public areas, and a spa tub. If you drive, put free parking to good use. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
All 36 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls and ironing boards are other standard amenities.
An indoor pool and a spa tub are on site.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 20 per pet, per night, plus a deposit of USD 20 per night
  • Dogs only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per stay
  • Breakage deposit: USD 250.00 per stay
  • Service fee: USD 5.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-10 PM
  • Check-out: 11 AM
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Pacific Inn Santa Cruz
Pacific Santa Cruz
Santa Cruz Pacific
Santa Cruz Pacific Inn
Ocean Pacific Hotel Santa Cruz
Ocean Pacific Santa Cruz
Pacific Inn
Pacific Inn Santa Cruz Hotel Santa Cruz
Pacific Inn Santa Cruz Hotel
Pacific Inn Santa Cruz Santa Cruz
Pacific Inn Santa Cruz Hotel Santa Cruz

Frequently asked questions

Does Pacific Inn Santa Cruz feature a casino on the premises?

No, Pacific Inn Santa Cruz doesn't have a casino.

Will I find an indoor pool at Pacific Inn Santa Cruz?

Yes, this property has an indoor pool along with a spa tub.

Does Pacific Inn Santa Cruz feature a restaurant that includes a breakfast menu?

No, Pacific Inn Santa Cruz doesn't have a restaurant that serves breakfast.

Will Pacific Inn Santa Cruz allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Pacific Inn Santa Cruz for a fee of USD 20 per pet, per night. A deposit of USD 20 per night is collected.

Pacific Inn Santa Cruz Reviews

Reviews

5.0
Rating 10 - Excellent. 73 out of 985 reviews
Rating 8 - Good. 149 out of 985 reviews
Rating 6 - Okay. 219 out of 985 reviews
Rating 4 - Poor. 250 out of 985 reviews
Rating 2 - Terrible. 294 out of 985 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Maureen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

don’t book through this site!

You idiot, you booked us in a hotel that was not open!!’
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2020

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

angry

We booked through you you gave us a hotel that was a COVID-19 mandated motel that should’ve not have been on your webpage this was leaving us with nowhere to stay
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2020

2/10 Terrible

Antonio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed for pandemic!

You need to do your homework! Pacific inn has been closed for quarantine since April! Luckily we found a beautiful Victorian inn that had vacancy!
Stayed 1 night in Aug 2020

6/10 Okay

Hannah, Healdsburg, CA

Traveled with family
Disliked: Amenities, property conditions & facilities
Liked its close proximity to the Boardwalk and the beach. The continental breakfast was satisfactory. Did not like the condition of the room: broken tiles, shoddy paint jobs, caulking jobs, door didn't close w/o slamming, no TV remote in room. When my husband went to the desk to request one, the person raided another room, gave him a remote, which didn't work because it may have been programmed for the TV of the room from which it came.
Stayed 1 night in Mar 2020

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort

Last minute needed a room for the night.

Our stay was pleasant. The place is being remodeled so things do show their age. The bed was very comfortable. The front desk staff was excellent and very friendly. We were told under new owner/ management... place being remodeled so I understand some of the appearance of being in need of update. Good value for location and hope to visit again after remodel is complete.
Stayed 1 night in Mar 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was in terrible condition. Everything was broken. Free breakfast wasn’t provided.
Stayed 1 night in Mar 2020

10/10 Excellent

tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

2/10 Terrible

Tholedo., San Francisco

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first entered the room, I could already smell the huge amount of air wick they used to cover up the unpleasant smell of the room and we could also notice the huge amount of trash, the dried up gum, and the black stains that were on the carpet because it had not been vacuumed or cleaned at all. We then noticed a part of the bathroom floor sinked into the ground also noticing the rust on the bar that was holding the shower curtain. The fridge and the AC/Heater did not function as it should. The curtains that blocked the sunlight, were broken. The room was also lacking to have a smoke detector and you can also see wires dangling from the roof as you walked in. The heater on the pool that was outside didnt not work, making the water in it freezing. Lastly the wallpaper on the wall behind the bed was falling off and there was only one light we could use. On top of all they said these words " there was a problem with you card" we charged double.... ???? They blamed my card to get charged twiced... I totalty disapointed.
Stayed 1 night in Feb 2020

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness

If your desperate

Run down USed to be nice
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seams like management, does not care about the property. This is not my first time staying here, but it will be my last one. They are no investing or reinvesting in the property. the bathtub in the room that I stayed was in horrible condition. The room smelled and had to open the window, the glass from the window was cracked. And by the way, the swimming pool is not indoors. It is open. Too bad, because the location of this place is excellent.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Spa was not warm, pool is not indoors it has an open ceiling.
Stayed 1 night in Feb 2020

4/10 Poor

Dave, NE WA

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Beautiful exterior, friendly front desk, convenient location
Stayed 1 night in Feb 2020

6/10 Okay

Kristina

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Aaron

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed less than an hour

Pool is not indoor. It is open to the sky. Not a winter option. Room was not cleaned. Not in good repair. Photos on a different device. Will upload later if I can. Checked in. Left for dinner. Came back and spent an hour trying to make the best of it. Couldn't. Supposed to be a fun long weekend getaway. Checked out after an hour. The front desk was not accommodating. Offered part of one nights stay as a refund We'd paid up front for three. We found another place to stay. Salvaged the trip. Still trying to get our money back.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Jan 2020

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!!!!!! Health hazard!!!!!!

Nastiest place I’ve ever stayed. Black mold growing in room. Cigarette butts behind tv stand. Booked for three night and left after first night. No refund was told they were booked and they couldn’t move my room. Literal health hazard. I will be reporting them to the health inspector. Manager not on duty and never called me back.
Stayed 3 nights in Jan 2020

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible filthy we left.
Stayed 2 nights in Dec 2019

8/10 Good

Krystle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019