The rooms were fine. the only problem was that you could hear the neighbors upstairs, a bit noisy.
Comfortable and friendly staff.
The room was clean. The bed was very firm to where my back and hips were hurting as well as my husbands. Some people like a hard bed. Our shower nozzle fell off the ladt day we were there which was weird. The overall stay was ok.
Staff very friendly and helpful. Very disappointed that "full" breakfast didnt have eggs or real meat. Hard boiled eggs would have been a good solution. We suggested to Manager ( who was very anxious to hear our suggestions to have crockpot with steel cut oatmel instead of instant.) Maybe fresh cut up fruit bowl too. Thank you.
Service was excellent. Appreciated all the breakfast options.
When I order from Orbitz, I see ”there is free crib“. However, when I arrive, no crib at all... I have to sleep with my 5-months baby at one bed
This was a decent place to stay, but the trash pick up at 5 am was a rude awakening. The other guests’ door slams was very loud. Breakfast was very meh. Parking is free which is great but the spaces are tight.
It was clean. property kept clean. Great price for where it is!! Staff very nice
Nice and clean room, nothing fancy but will stay here again. Great price.
Very clean rooms. Nice staff. Breakfast was basic. Nothing fancy. Great location
My only complaint is that a big truck woke us up at 4AM emptying the dumpsters. It was crazy loud, smashing the dumpster on the ground repeatedly. They need a new garbage service. On the flip side, breakfast was better than expected.
Nice hotel. Rooms show a little wear, but are clean. Breakfast was great, the staff was very friendly. Would stay again.
Too much light in the room at night. Could not fall asleep.
Hotel was expected. Room was recently updated and clean.
Located in Westside Santa Cruz within 2 miles (3 km) of Santa Cruz Beach Boardwalk, Comfort Inn Santa Cruz is within a few miles (5 km) of other popular sights such as Monterey Bay. This 62-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM.
All 62 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 47-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are also standard.
Guests of Comfort Inn Santa Cruz have access to an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and free newspapers.
The rooms were fine. the only problem was that you could hear the neighbors upstairs, a bit noisy.
Comfortable and friendly staff.
Dear Guest, Thank you so much for your valuable feedback. We are delighted with your rating of us, and it makes us happy to know that you had a comfortable stay with us. We are more than happy to serve you and, we look forward to serving you yet again. Thank you again!
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Customer Care Team
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Customer Care Team
The room was clean. The bed was very firm to where my back and hips were hurting as well as my husbands. Some people like a hard bed. Our shower nozzle fell off the ladt day we were there which was weird. The overall stay was ok.
Hi Rhonda, We fixed the issue with the shower nozzle after you let us know at check-out. We appreciate your comments and for letting us know.
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Customer Care Team
Staff very friendly and helpful. Very disappointed that "full" breakfast didnt have eggs or real meat. Hard boiled eggs would have been a good solution. We suggested to Manager ( who was very anxious to hear our suggestions to have crockpot with steel cut oatmel instead of instant.) Maybe fresh cut up fruit bowl too. Thank you.
Hello Jerrie, Thank you for staying at the Comfort Inn Santa Cruz. We appreciate your suggestions and will try to improve our breakfast with different items. We are provide fresh mushrooms now in our gravy for biscuits. Thank you and we look forward to your return.
Service was excellent. Appreciated all the breakfast options.
Thank you for your comments and for staying at the Comfort Inn. Please come back to see us soon.
When I order from Orbitz, I see ”there is free crib“. However, when I arrive, no crib at all... I have to sleep with my 5-months baby at one bed
Hello Mr. Chen, We are so sorry we were not able to provide a crib for your 5 month old. We are investigating why we were not able to locate a crib due to the fact that we have portable play pens. Thank you for letting us know.
Dear Guest, We would like to thank you for taking the time to complete our online survey. We are delighted to know that you enjoyed our accommodations but we apologize for the inconvenience regarding noise levels. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay in every department. Thank you so much for your business and we look forward to seeing you during your future visits to Santa Cruz.