When we arrived we were told the hotel was overbooked due to a glitch in the Best Western website. The desk person did not offer to help us in any way, even though it was late and we were exhausted. The nicest thing she said was “goodbye.”
The floors are very thin and we heard the people above us stomping around till late at night and early in the morning. They switched our room to another floor and the stomping wasn’t as loud but noticeable. The beds in the second room were not as comfy. The internet was not fast and kept dropping. The complimentary coffee in lobby tasted like water. The complimentary breakfast consisted of a water bottle, apple, granola bar, and pastry.
I like that it’ was close by restaurant and stores
It's a good place for overnight stay. Bagged breakfast was ok. The room is ok, you can tell it's a little run down. The room is clean as well as the bed sheets. We stayed in a room with kitchenette. The sofa bed was old not very comfortable for sleeping. Overall, I would say the room is very clean, the staff are nice and attentive to your needs.
The place is very good for the price. Everything was very clean. What I didn't like was that every step I took the floor creaked (4th floor) Pool closed due to the pandemic. Many hotels have been using their pools for months.
Conveniently located. Quiet
The Smell Maybe they need to change the carpet .............
The place was clean and the kitchenette was equipped with everything you’d need but the bed was so hard I might as well have slept on the floor. The blankets were scratchy and walls are thiiiiin. Do yourself the favor and pay a bit more and go down the street to the Hilton.
Enjoyed my stay! There was a grocery store across the street and plenty of places to eat in the area. Lompoc was a beautiful place to stay.
Property is located in a convenient area. There were many restaurants close. Supermarket and gas station. Close to recreational and other fun activities. Check in was very pleasant and quick. Room was very clean. Room was perfect for our needs.
This does not live up to the Best Western Plus name. 1. Surprised to see them still using reusable bedspreads and blankets. I thought those were done away with years ago. Pretty gross in my opinion. They immediately came off the bed onto the ground which is where I would imagine most people put them (thus adding to their uncleanliness. 2. Walls quite thin. Could hear neighbors talking at night. 3. The opposing rooms headboard was loose and we got to hear it slamming against the wall (use your imagination) and thump up against the wall apparently each time they moved in the bed. 4. The mattress was quite cheap (the kind that bounces the whole bed every time you move. 5. Front desk was unattended both times I went there after checking in. 6. The shower/bath valve was quite confusing (pull out really hard!). Maybe my experience/room was an anomaly, but I won't be back. I'll pay the $30 extra for the hotel just up the street :)
Everyone who worked there was so kind, helpful and overall amazing! Also not only free breakfast, but free snacks and alcohol at dinner time is a nice bonus!
Staff great but issues with room. In room coffee maker didn't work, (no big deal). Toilet wobbled but worked. Big issue bathroom door would not close. You had to lift it by the handle to close it. From the looks of it this had been an issue for some time. Paint was worn off where it has been forced closed many times.
Nice property. We will be back. Good breakfast. Clean rooms.
could improve breakfast menu. room is clean, staff are helpful and hotel otherwise is ok
I didn't like that I was told my receipt would be emailed to me and it was not.
Staff was very welcoming. They took time to explain everything.
Great service. Thank you. The only bad is the noise from airport
SureStay Plus Hotel by Best Western Lompoc places you within 2 miles (3 km) of Artesia School Museum and Fabing-McKay Spanne House. This 218-room hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a fitness center.
All 218 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find flat-screen TVs with cable channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.
At SureStay Plus Hotel by Best Western Lompoc, guests enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.
When we arrived we were told the hotel was overbooked due to a glitch in the Best Western website. The desk person did not offer to help us in any way, even though it was late and we were exhausted. The nicest thing she said was “goodbye.”
The floors are very thin and we heard the people above us stomping around till late at night and early in the morning. They switched our room to another floor and the stomping wasn’t as loud but noticeable. The beds in the second room were not as comfy. The internet was not fast and kept dropping. The complimentary coffee in lobby tasted like water. The complimentary breakfast consisted of a water bottle, apple, granola bar, and pastry.
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I like that it’ was close by restaurant and stores
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay!
It's a good place for overnight stay. Bagged breakfast was ok. The room is ok, you can tell it's a little run down. The room is clean as well as the bed sheets. We stayed in a room with kitchenette. The sofa bed was old not very comfortable for sleeping. Overall, I would say the room is very clean, the staff are nice and attentive to your needs.
Thank you for taking the time to leave a review we are so happy you enjoyed your stay
The place is very good for the price. Everything was very clean. What I didn't like was that every step I took the floor creaked (4th floor) Pool closed due to the pandemic. Many hotels have been using their pools for months.
Thank you so much for your feedback! We sincerely appreciate you taking the time to leave a review!
Conveniently located. Quiet
Thank you for taking the time to leave a review! We are so happy you enjoyed your stay! We hope to see you back again soon!
The Smell Maybe they need to change the carpet .............
Thank you so much for your feedback! We’d appreciate you taking the time to leave a review!
The place was clean and the kitchenette was equipped with everything you’d need but the bed was so hard I might as well have slept on the floor. The blankets were scratchy and walls are thiiiiin. Do yourself the favor and pay a bit more and go down the street to the Hilton.
We are so sorry your stay was less than exceptional and appreciate your feedback.
Thank you for taking the time to leave a review! We sincerely appreciate your feedback.
Enjoyed my stay! There was a grocery store across the street and plenty of places to eat in the area. Lompoc was a beautiful place to stay.
Thank you for taking the time to leave a review! We are so happy you enjoyed your stay!
Thank you for your feedback!