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Recent guest reviews

Beautiful building, great atmosphere. Friendly staff.

I liked the happy hour. I couldn't believe everything was included with my room. I loved my room it was so big and my bed was really comfortable. Breakfast was amazing, it was one of the best breakfast buffets I've been to in a long time. I also loved he indoor pool and jacuzzi. We were able to swim after our late check-in. The staff were all friendly and very helpful. I loved staying at the Embassy Suites. The only thing I didn't like was the parking. I had trouble entering the hotel and I wasn't sure what to do because I didn't have a parking pass and I surely didn't want to pay to park. I found out after I found my way in that I didn't have to pay for parking it was also included in my room. I couldn't believe all the things that were included in my room.. I would love to stay here again sometime soon!!

Items in the restroom was broken which they might charge me for. Laundry room some of there machine dont work and staff dont help. Most of the service personnel dont speak English so its hard to understand why thing dont work. I'm looking for free stuff. I'm just letting you know i wouldn't stay there again.

I specifically reserved this hotel because I needed a king bed and that is what my reservation itinerary stated - king suite At checkin was given 2 queens and told by staff that the computer said that’s what my “Expedia” reservation stated So someone is lying and the evening was not restful because of it

Did not have a room for us xxxxxxxxxxxxxxxxxcxxcxxxxxxxxxxxxxxxxxxxx

We liked that it was close to the beach and close to Disneyland.

Good location. Staff very helpful and kind. Easy check out. Elevators difficult because slow and many kids pushing the buttons of every floor. Seemed very crowded but really was not. Many kids running around with out supervision.

Staff was great! Complimentary happy hour was wonderful and breakfast. But the bed was comfortable but was not attached to the frame which was horrible. Plus my vehicle was broken into on the property! Overall I give it a 5 out of 10!! Thank you

I asked to change from a handicapped room and was told the property was full. I was at free breakfast for 2 1/2 hours and only saw a handful of people. I was promised a shuttle to the airport at check in but never told there was no shuttle until I was expecting to board and asked. No comment about it at checkout. They ordered a cab I had to pay for $20. The bar& restaurant was very good but codition of the room was disappointing. Tile needed cleaning stains on carpet and wear and tear not expected in Embassy Suites. I recommend surprise inspection of this property.

I walked in to the lobby and was very impressed and looked forward to seeing our room. Our stay was for 8 nights with two adults and two children. We went to our room and the Temperature inside was around 78 degrees and faced the sun. We went back downstairs to address this issue and that’s when the man at the desk says, “I’m sorry we can definitely move you to another room but the entire hotel runs off a neutral heat system in the winter meaning the heat is always on regardless of the fact that it’s 75 degrees outside in CA in the winter. So we move to another room. This room is the same temp but we now experience horrible humidity throughout the night where the sliding door is dripping sweat from the inside! The pull out couch had human bodily fluids on the couch cushions, the housekeepers do a very very very poor job at literally every aspect of their jobs. They don’t replace enough towels for four people- you get two. They don’t replace the pool towels, the breakfast there is absolutely gross and everything tastes fake and unnatural. We had a very poor experience and we will not be returning. I will add pictures of what we encountered.

Was given a handicap room which was just Okay. Prefer a regular room.

The room was not ready, nor was it acceptable with non working amenities including the air conditioner. The staff was inattentive and indifferent to our concerns. We did not feel like a valued guest. You have been our hotel of choice for our business needs, but after this last visit will not be sending any more of our employees to stay at your facility.

East Dyer Road Santa Ana CA

Hotel highlights

  • Free cooked-to-order breakfast
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Embassy Suites by Hilton Santa Ana Orange County Airport places you within 3 miles (5 km) of popular attractions like Segerstrom Center for the Arts and Santa Ana Zoo. This 301-room, 3.5-star hotel has free breakfast, an indoor pool, and a free airport shuttle.


Dining

Free cooked-to-order breakfast is offered each morning. This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.


Rooms

All 301 air-conditioned accommodations feature kitchenettes and space to spread out with a separate bedroom and living rooms. 27-inch TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are other standard amenities.


Property features

Guests staying at Embassy Suites by Hilton Santa Ana Orange County Airport enjoy an indoor pool, a fitness center, and a spa tub. Parking is USD 22 per night (USD 26 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include WiFi in public areas, a conference center, and a business center.

Room options

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

King 1 | Sleeps 4

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Guest reviews for Embassy Suites by Hilton Santa Ana Orange County Airport

Everyone (31) Couples (14) Business (4) Family (14) Friends (1) Other (2)
5
Everyone

By on Oct 7, 2019

5
Everyone

By on Sep 29, 2019

5
Families

Beautiful building, great atmosphere. Friendly staff.

By on Sep 8, 2019

5
Everyone

By on Sep 7, 2019

5
Families

I liked the happy hour. I couldn't believe everything was included with my room. I loved my room it was so big and my bed was really comfortable. Breakfast was amazing, it was one of the best breakfast buffets I've been to in a long time. I also loved he indoor pool and jacuzzi. We were able to swim after our late check-in. The staff were all friendly and very helpful. I loved staying at the Embassy Suites. The only thing I didn't like was the parking. I had trouble entering the hotel and I wasn't sure what to do because I didn't have a parking pass and I surely didn't want to pay to park. I found out after I found my way in that I didn't have to pay for parking it was also included in my room. I couldn't believe all the things that were included in my room.. I would love to stay here again sometime soon!!

By on Aug 25, 2019

3
Family with small children

Items in the restroom was broken which they might charge me for. Laundry room some of there machine dont work and staff dont help. Most of the service personnel dont speak English so its hard to understand why thing dont work. I'm looking for free stuff. I'm just letting you know i wouldn't stay there again.

By on Aug 12, 2019

1
Everyone

I specifically reserved this hotel because I needed a king bed and that is what my reservation itinerary stated - king suite At checkin was given 2 queens and told by staff that the computer said that’s what my “Expedia” reservation stated So someone is lying and the evening was not restful because of it

By on Jul 24, 2019

1
Everyone

Did not have a room for us xxxxxxxxxxxxxxxxxcxxcxxxxxxxxxxxxxxxxxxxx

By on Jul 21, 2019

4
Family with small children

We liked that it was close to the beach and close to Disneyland.

By on Jul 8, 2019

4
Everyone

By on Jul 2, 2019

Embassy Suites by Hilton Santa Ana Orange County Airport

1325 East Dyer Road, Santa Ana, CA 92705
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