The hotel was not really accessible to a person in a wheelchair although the hotel info led me to believe that it is and I had specifically requested such an accommodation in advance. According to the Orbitz's site, I should have been notified in advance by the hotel if the accommodation was not possible but I wasn't. The front desk staff who handled the situation, when I checked in, was more concerned about covering for their error and lack of communication than acting quickly to resolve the problem while my party was waiting. Eventually she found a bigger room that at least allowed the wheelchair to roll in. Very disappointed by the slow response and unfriendly manners of the staff! The value for what I got was not worth the trouble. I will not stay here again!
The staff was fantastic but the facility just passes as bare minimum. Bathroom requires gymnastic capabilities for usuage, towels are limited, lay-out of room is not user friendly and parking is a disaster. Recommend TRYP hotels only as final option!
Located in St Lorenz, TRYP by Wyndham Lübeck Aquamarin is within 2 miles (3 km) of sights such as Nature Reserve Wakenitz and Salt Storage Warehouses. This 113-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and a terrace.
For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM. Order from room service to satisfy your hunger without leaving your room.
Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Other standard amenities include hair dryers, safes, and desks. Housekeeping is not available.
Guests of TRYP by Wyndham Lübeck Aquamarin enjoy free WiFi in public areas, a business center, and a computer station. You can take advantage of free offsite parking if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a terrace, laundry facilities, and a TV in a common area.
The hotel was not really accessible to a person in a wheelchair although the hotel info led me to believe that it is and I had specifically requested such an accommodation in advance. According to the Orbitz's site, I should have been notified in advance by the hotel if the accommodation was not possible but I wasn't. The front desk staff who handled the situation, when I checked in, was more concerned about covering for their error and lack of communication than acting quickly to resolve the problem while my party was waiting. Eventually she found a bigger room that at least allowed the wheelchair to roll in. Very disappointed by the slow response and unfriendly manners of the staff! The value for what I got was not worth the trouble. I will not stay here again!
The staff was fantastic but the facility just passes as bare minimum. Bathroom requires gymnastic capabilities for usuage, towels are limited, lay-out of room is not user friendly and parking is a disaster. Recommend TRYP hotels only as final option!
Thank you very much for your respond. We are very sorry, that you had to wait so long, but we do not offer any rooms for wheelchairs. Not on our or other websites. The problem is, that we do not have any rooms for disabled guests. Please excuse any inconvenience! Best regards!