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Recent guest reviews

Everything was fine

Very clean

When we arrived in the evening the front desk staff (a woman and young man) were very friendly and even jovial. The room we stayed in was quite spacious and it was clean (I was concerned about cleanliness since all of the hotels near Cedar Point get low reviews on cleanliness). After a day of dying in the heat at Cedar point, it was very nice to enter a nice cold room, also. Breakfast the next morning was simple and easy. We brought our food back to the room to heat and eat. My daughter was thrilled with a new continental breakfast item she’d never had or seen before (a jimmy dean sausage pancake-dog on a stick) which she claimed was “so good” (I took her work for it). When we left, we dropped our room keys off to be recycled at the front desk. There was a different attendant and she was just as friendly as the one the night before. We usually tent camp everywhere. But now my husband and I have gotten old and rickety, it gets hard to sleep on the ground. So far, I’ve stayed at four different best westerns around Michigan in the last year and a half. I have not been disappointed.

location is good but it is not clean ,and dirty carpets also rooms they did not clean probably and breakfast no good

Nicest part about this place is the lobby. It’s kind of gross, and the don’t change out your sheets for you like every other hotel. The shower head leaked and got the whole bathroom floor wet. Overall just not that great of a place

Very high ceiling in our room. This was nice because I am traveling with two girls who are claustrophobic at times. The facility is close to shopping and food. Super clean and updated.

Nice hotel but a strong smell that smells moldy especially in the pool area. Otherwise great staff.

The problem we had was with the height of the beds. My wife could not get into bed without a step stool and 2 nights she didn't have the strength to make the step up. If the bed was at a normal height, she could have sat on the bed. If all Best Westerns have beds this high, we will never book another room there.

Overall clean and quiet. No view from the room other than a roof. Elevator very noisy...we could hear it in our room throughout the night.

Enjoyed our brief stay here. Very spacious room with a huge bathroom! Would have liked a healthier and filling breakfast rather than the Grab and go bag offered tho.

The front desk people were very friendly ,and courteous. The place was very clean and well maintained.

Staff was friendly and helpful! The bed was very comfortable! Everything in the room was clean and comfortable except the shower floor. It probably was clean but didn’t look like it. The ceramic tile was in desperate need of a professional cleaning. It looked so bad that we went to the store and purchased shower shoes.

Service was ok, staff were ordinary not too friendly or professional but not rude either. The hotels looks descent but the cleanliness is bad. Stains and dirt all over the carpet. Elevator was super dirty as were the hallways. For the price we paid we thought we were supposed to get a better experience, wasn’t the case.

The convennience to highway entrance and exit, location to places to eat and shop. very clean property. nothing not to like

Milan Road Sandusky OH

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a leisurely stroll of Keys Golf Course, Best Western Plus Sandusky Hotel & Suites is within a few miles (5 km) of Sandusky Bay. This hotel has 89 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.


Rooms

Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available.


Property features

Guests staying at Best Western Plus Sandusky Hotel & Suites enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

4 Double Beds | Sleeps 8

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

3 Double Beds | Sleeps 6

Guest reviews for Best Western Plus Sandusky Hotel & Suites

Everyone (22) Couples (9) Business (2) Family (10)
5
Partner Couples

Everything was fine

By on Sep 2, 2022

4
Family

Very clean

By on Feb 1, 2022

Review comment responded on Feb 28, 2022

Thank you for taking the time to rate and review your most recent stay. We greatly appreciate the 4 out of 5 rating and feedback! We hope to see you again soon!

4
Family with small children

When we arrived in the evening the front desk staff (a woman and young man) were very friendly and even jovial. The room we stayed in was quite spacious and it was clean (I was concerned about cleanliness since all of the hotels near Cedar Point get low reviews on cleanliness). After a day of dying in the heat at Cedar point, it was very nice to enter a nice cold room, also. Breakfast the next morning was simple and easy. We brought our food back to the room to heat and eat. My daughter was thrilled with a new continental breakfast item she’d never had or seen before (a jimmy dean sausage pancake-dog on a stick) which she claimed was “so good” (I took her work for it). When we left, we dropped our room keys off to be recycled at the front desk. There was a different attendant and she was just as friendly as the one the night before. We usually tent camp everywhere. But now my husband and I have gotten old and rickety, it gets hard to sleep on the ground. So far, I’ve stayed at four different best westerns around Michigan in the last year and a half. I have not been disappointed.

By on Aug 29, 2021

Review comment responded on Sep 20, 2021

Thank you for taking the time to rate and review your most recent stay. We greatly appreciate it! We hope to see you again soon!

3
Family

location is good but it is not clean ,and dirty carpets also rooms they did not clean probably and breakfast no good

By on Aug 7, 2021

Review comment responded on Aug 8, 2021

Thank you for taking the time to rate and review your most recent stay. We are sorry to hear that you did not have an enjoyable stay. I hope you brought your issues to the staffs attention so that they could correct any matters during your stay. We will share your feedback to continue making improvements where needed.

2
Partner Couples

Nicest part about this place is the lobby. It’s kind of gross, and the don’t change out your sheets for you like every other hotel. The shower head leaked and got the whole bathroom floor wet. Overall just not that great of a place

By on Jul 25, 2021

Review comment responded on Jul 25, 2021

Thank you for taking the time to rate and review your most recent stay. We are sorry to hear of the experience you had. We are still only offering "tidy service" to our stayover guests. We do full service upon request. We will share your feedback with the staff to make improvements where needed.

5
Family

Very high ceiling in our room. This was nice because I am traveling with two girls who are claustrophobic at times. The facility is close to shopping and food. Super clean and updated.

By on Jul 16, 2021

Review comment responded on Jul 17, 2021

Thank you for taking the time to rate and review your most recent stay. We greatly appreciate it! We are happy to hear you enjoyed the room and hope to see you again soon.

3
Everyone

Nice hotel but a strong smell that smells moldy especially in the pool area. Otherwise great staff.

By on Jul 3, 2021

Review comment responded on Jul 3, 2021

Thank you for taking the time to rate and review your most recent stay. We greatly appreciate the feedback. Please note, we recently had our pool room undergo a full deep clean and disinfecting.

1
Partner Couples

By on May 10, 2021

Review comment responded on May 10, 2021

Thank you for taking the time to rate your most recent stay. We are sorry to see that it was not an enjoyable stay. Without any feedback we are unable to address this further.

3
Partner Couples

The problem we had was with the height of the beds. My wife could not get into bed without a step stool and 2 nights she didn't have the strength to make the step up. If the bed was at a normal height, she could have sat on the bed. If all Best Westerns have beds this high, we will never book another room there.

By on Apr 26, 2021

Review comment responded on Apr 27, 2021

Thank you for taking the time to rate and review your most recent stay. I am sorry to hear that your wife did not have an enjoyable stay. We do offer accessible rooms that have lower beds for easier access. I hope you will give another try so that we can offer a better experience.

4
Everyone

By on Mar 8, 2021

Review comment responded on Mar 20, 2021

Thank you for taking the time to rate your most recent stay. We greatly appreciate it!

Best Western Plus Sandusky Hotel & Suites

6011 Milan Road, Sandusky, OH 44870
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