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Colectia Hotel Ondarreta

Property class: 1

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Photo gallery for Colectia Hotel Ondarreta

A modern interior with multiple tables and chairs, a coffee machine, and a sign reading 'el salu del silencio'.
A modern hotel room with a large bed, a bedside table, a round nightstand, and a wooden accent wall.
A hallway with wooden flooring, a bicycle, and a set of lockers.
A modern hotel corridor with wooden flooring, a glass partition, and a concrete pillar.
A hotel entrance with a sign reading 'COLLECTIA HOTEL L'ORGANITA,' a blue handicap accessibility sign, and a well-maintained hedge in front.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Heriz Pasealekua, 16, Bajo, San Sebastián, Gipuzkoa, 20008
  • Place, Ondarreta Beach
    ‪6 min walk‬
  • Place, Miramar Palace
    ‪8 min walk‬
  • Place, Concha Promenade
    ‪8 min walk‬
  • Airport, San Sebastian (EAS)
    ‪27 min drive‬

Room options

View all photos for Double Room

A modern hotel room with a large bed, a bedside table, a round nightstand, and a wooden accent wall.

Double Room

7.6 out of 10
Good
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A modern bedroom with a large bed, wooden headboard, bedside table, and a TV mounted on the wall.

Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

San Sebastián

Located in Antiguo, Colectia Hotel Ondarreta is within a 10-minute walk of popular sights such as Ondarreta Beach and Bay of Biscay. This 18-room hotel has in-room conveniences like minibars, flat-screen TVs, and free tea bags/instant coffee.

What's nearby

  • Ondarreta Beach - 6 min walk - 0.4 miles
  • Miramar Palace - 8 min walk - 0.5 miles
  • Concha Promenade - 8 min walk - 0.5 miles
  • Loretopea - 9 min walk - 0.5 miles
  • Concha Beach - 4 min drive - 1.6 miles

Getting around

  • San Sebastian Amara Station - 11 min drive
  • San Sebastian (EAS) - 26 min drive

Restaurants

  • ‪Bar Pepe - ‬7 min walk
  • ‪Bar Antzara - ‬5 min walk
  • ‪Syra Coffee - ‬5 min walk
  • ‪La Cervecería del Antiguo - ‬6 min walk
  • ‪Bar Alaia - ‬5 min walk

About this property

Colectia Hotel Ondarreta

Guests of Colectia Hotel Ondarreta enjoy free WiFi in public areas, coffee in a common area, and express check-out. Staff members are on hand to provide tour or ticket assistance and a safe deposit box at the front desk. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a communal living room.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers. Minibars, phones, and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • Guidebooks
  • Safe at front desk
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • This property welcomes pets for EUR 10 per pet, per stay
  • Dogs only
  • 1 total (31 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

Fees

  • A damage deposit of EUR 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 15 per day (3281 ft away)
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ondarreta Beach
Sömn Hipsuites Ondarreta
Uma Suites Ondarreta Hotel
Uma Suites Ondarreta San Sebastián
Uma Suites Ondarreta Hotel San Sebastián

Frequently asked questions

Is free cancellation available at Colectia Hotel Ondarreta?

Colectia Hotel Ondarreta provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Colectia Hotel Ondarreta?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Colectia Hotel Ondarreta on Nov 10, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Colectia Hotel Ondarreta?

This hotel is situated in Antiguo within a 10-minute walk of Concha Promenade, Ondarreta Beach, and Bay of Biscay. You'll also find Concha Beach and Donostia-San Sebastian Aquarium within a short drive.

Is there parking available at Colectia Hotel Ondarreta?

No, there isn't parking at this hotel.

Does Colectia Hotel Ondarreta include a casino on the premises?

No, Colectia Hotel Ondarreta doesn't have a casino.

Will I find an indoor pool at Colectia Hotel Ondarreta?

No, there is no indoor pool at this hotel.

Is Colectia Hotel Ondarreta a good place to stay for couples?

Amenities at this hotel that appeal to couples include a down comforter and a minibar.

Does Colectia Hotel Ondarreta have a hot tub?

No, there isn't a spa tub at this hotel.

Does Colectia Hotel Ondarreta feature a restaurant that includes a breakfast menu?

Colectia Hotel Ondarreta offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Colectia Hotel Ondarreta allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Colectia Hotel Ondarreta for a fee of EUR 10 per pet, per stay. The property also provides food and water bowls.

Does Colectia Hotel Ondarreta have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Colectia Hotel Ondarreta?

The closest major airport to Colectia Hotel Ondarreta is San Sebastian (EAS), which is 16 mi away (26 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 25.9 mi away.

Are there rooms with balconies at Colectia Hotel Ondarreta?

No, there aren't any guestrooms with balconies at Colectia Hotel Ondarreta.

Colectia Hotel Ondarreta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 95 reviews
Rating 8 - Good. 28 out of 95 reviews
Rating 6 - Okay. 6 out of 95 reviews
Rating 4 - Poor. 4 out of 95 reviews
Rating 2 - Terrible. 4 out of 95 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. Nice and clean with really helpful staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Quiet and clean.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently maintained in a quiet neighbourhood, not complaining on the drinks and snacks in the lobby as well
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location A los of restaurants nearby Hotel close to everything
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little tough to locate the hotel. Maybe it was the huge bush, a sign off the roadway would help greatly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean comfortable hotel. Centrally located in new town.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bars. Parking up the rd so not ideal but wouldn’t stop me going again. Good coffee in room and lounge. 10 mins bus ride to centre town nice beach. Yep suited us fine
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, just a bit annoyed that when checking in they showed a 40€ cheaper price for the stay and just told us that they could see that we paid through hotels com and that we should just ignore it.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit was spacious, serviced daily, there was an elevator available, the unit was close to all amenities and the city center within easy walking distance.
Stayed 3 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny apartment with a window looking to a parking spot
Stayed 10 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good lication.. Good choice
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Checking was tru WhatsApp, not lobby on premises
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort
In general the room was clean however in the bathroom the wall and baseboards could have been dusted and cleaned better.
Stayed 2 nights in Oct 2022
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel does not have a reception, so if any issues come up during your stay, there is no one to help you deal with it. The air conditioning unit in my room stopped working the second evening I was there. No one was available to fix it or offer a solution such as a fan, so I had a very hot, terrible night of sleep. There is an after-hours number but the person who answers the call is off-site so is unable to help. The next day they assured me the issue had been fixed, but the following night the AC again was not working, giving me another hot night. Finally on the last night it began working again. Do not recommend. They did offer a 15% discount but it wasn't worth two nights of bad sleep in a very hot room.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness
The staff was available through whats app and did peovide iron when asked. The self check in post 5 pm worked well. Washroom was good size with all the amenities. However, the room was very very small for three people, with three beds there was tiny space in between beds and the entrance door. There were rooms which were definitely bigger ag the site. The room was also full of dust when we checked in and everything needed to be cleaned with wet wipes before using - e.g. side tables, kettle, top of the fridge, the open closet and hanging space. There is one waste basket in washroom - there should be waste basket in the room as well.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nous avons séjourné quatre nuits dans cet hôtel lors de notre visite à San Sebastián. L’hôtel est bien situé, à environ 20 minutes de marche de la vieille ville. Le quartier est agréable et compte plusieurs excellents restaurants, souvent moins achalandés que ceux du centre. Le gros point négatif concerne notre chambre, qui dégageait une très forte odeur d’égouts, accentuée lorsque la climatisation fonctionnait. L’odeur était si intense qu’elle nuisait réellement à notre confort. Nous avons demandé à changer de chambre, mais l’hôtel était complet et cela n’a pas été possible. Nous avons alors demandé une compensation financière en raison des désagréments, en mentionnant que nous envisagions même de changer d’hôtel. Malheureusement, nous n’avons obtenu une réponse qu’à la toute fin de notre séjour. La seule compensation offerte a été une réduction de 10 %. Au moment d’écrire cet avis, aucun remboursement n’a toutefois été effectué. Il reste donc à voir si cette compensation sera réellement appliquée. C’est décevant, car un problème aussi important aurait mérité une prise en charge plus rapide et un geste commercial plus significatif.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Es war wirklich gut ganz ohne Rezeption. Die Putzfrauen waren unterschiedlich gut aber insgesamt hat es uns sehr gefallen. Besonders Gratis Kaffee, Wasser und Tee haben wir viel genutzt. Der Strand ist nicht weit und das Viertel sehr nett. Zur Straße hin kann es etwas laut werden aber mit Fenster zu und Klimaanlage an geht auch das sehr gut.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Jag hade boende med frukost. Av 5 dagar fick jag frukost en gång. Två första dagar fick jag information
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Un établissement sans accueil c'est toujours compliqué .. communication par message demandant de s'enregistrer en ligne et également de payer .. alors que tout était réglé depuis des mois .. et personne qui répond à mes messages sauf pour me renvoyer les mêmes messages d'enregistrement .. finalement j'ai demandé l'intervention de Hôtel . com qui a pu les joindre et me dire que les codes d'entrées étaient communiqués à 15h le jour d'arrivée . Beaucoup de stress pour rien c'est dommage . L'établissement est très propre neuf mais éloigné du centre et du vieux san sebastian
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Die Einrichtung ist modern und es war sehr sauber. Der Online Check In hat nicht funktioniert. Dort waren zudem die falschen Reisedaten hinterlegt. Dies sorgte natürlich am Tag der Anreise für einen kurzen Moment der Unsicherheit. Telefonisch war niemand erreichbar, nur per Chat. Der Kontakt dort war nicht sonderlich freundlich. Der Fernseher bietet zwar die Cast Funktion, diese war jedoch in meinem Zimmer nicht nutzbar. Es war im Zimmer 101 zudem recht laut, da die Treppe des Hotels über das Zimmer hinweg führte und man jeden kommenden und gehenden Hotelgast stampfen hörte.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Es muy buena opción de hospedaje, la comunicación previa fue algo mejorable, pero la estancia y el lugar son muy recomendables
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le site et les espaces étaient A1
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Struttura nuova, camere della giusta dimensione per un breve soggiorno. Bagno dotato di tutto ciò che serve (anche il balsamo per capelli e un phon abbastanza potente, indispensabile per chi ha i capelli lunghi). Bollitore e macchinetta del caffè in camera. Nella hall sono presenti gratuitamente alcuni piccoli snack, una macchinetta per bevande calde e un distributore di acqua fresca sia naturale che frizzante
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio. Acogedor. Cómodo. Bien situado. Cafés, infusiones, agua gratis. Detalle de bienvenida. Nos gustó mucho. Repetiremos sin duda. Ah. Y el perrito encantado..
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
(Traducido por DeepL) Le habría dado 5 estrellas si no hubiera sido por un incidente la primera noche. La habitación era espaciosa y estaba limpia. Había un hervidor eléctrico. Había 8 perchas. No sabía que este lugar no contaba con personal. El check-in tenía que hacerse en línea. Cuando llegué al lugar, no había personal. Cuando entré a mi habitación, hacía mucho frío. El aire acondicionado estaba funcionando en modo frío con una temperatura objetivo de 16 grados. Aquí, en marzo, todavía es invierno. Lo apagué de inmediato y abrí la ventana. Después de dos horas, la habitación seguía fría y yo me estaba congelando. Intenté cambiar el aire acondicionado al modo de calefacción, pero el panel de control indicaba que el cambio de modo estaba desactivado. Al cambiar la temperatura objetivo a 30 grados, simplemente dejó de enfriar, pero no salía aire caliente. Llamé al número de contacto de emergencia. La agente intentó solucionar el problema en línea y me pidió que le enviara fotos por WhatsApp. Después de que se convenciera de que tenía razón y de que no podía cambiar el modo, le pedí que me diera un calentador de piso. Ella estuvo de acuerdo, pero dijo que tenía que esperar hasta el día siguiente. Me dio una manta extra. Improvisé y encontré una manera de calentar un poco la habitación. De lo contrario, no habría podido dormir porque hacía mucho frío. A la mañana siguiente, cambiaron el aire acondicionado al modo de calefacción. Después de eso, mi estancia fue muy cómoda.
Stayed 3 nights in Mar 2026