This is the worst hotel I’ve ever been, I had an issue with my reservation and the hotel staff instead of offering me some kind of solution, they did what they could to make my stay in San Sebastián a terrible experience. The rooms were tiny and not as clean ss you will wish. DON’T BOOK THIS HOTEL, you’ll regret it.
Excellent location to enjoy all of San Sebastian yet on quiet side street. Very helpful staff
Located in San Sebastián Centro, Intelier Victoria is within a 10-minute walk of popular sights such as Concha Beach and Bay of Biscay. This 34-room hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.
For your convenience, a buffet breakfast is served for a fee on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include minibars, safes, and desks.
At Intelier Victoria, guests have access to free WiFi in public areas and a terrace. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry.
This is the worst hotel I’ve ever been, I had an issue with my reservation and the hotel staff instead of offering me some kind of solution, they did what they could to make my stay in San Sebastián a terrible experience. The rooms were tiny and not as clean ss you will wish. DON’T BOOK THIS HOTEL, you’ll regret it.
Excellent location to enjoy all of San Sebastian yet on quiet side street. Very helpful staff
Hi, thank you very much for your review. We will investigate what happened with your reservation, but it will help if you contact us and tell us about these specific facts. We would like to apologyze if you found something not as clean as you think. As you may know, sometimes the cleaners forget something or make mistakes, but as you can see, the evaluation of the cleaning service of the hotel has one of the highest rates in San Sebastian. Regarding the size of the rooms is written on the website before you make the reservation. It is 14 m2 or 19 m2 (depends the room you chose) Anyway, we would like you visit us again and give us a new chance to change your mind of the hotel, remember San Sebastian is always a good idea. Best regards