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Colectia Hotel Ondarreta

1.0 star property

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Reception
Double Room | Down comforters, minibar, desk, iron/ironing board
Reception
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Heriz Pasealekua, 16, Bajo, San Sebastián, Gipuzkoa, 20008
  • Place, Ondarreta Beach
    ‪6 min walk‬
  • Place, Miramar Palace
    ‪8 min walk‬
  • Place, Concha Promenade
    ‪8 min walk‬
  • Airport, San Sebastian (EAS)
    ‪25 min drive‬

Room options

View all photos for Double Room

Double Room | Down comforters, minibar, desk, iron/ironing board

Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double or Twin Room

Down comforters, minibar, desk, iron/ironing board

Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

San Sebastián

Located in Antiguo, Colectia Hotel Ondarreta is within a 10-minute walk of popular sights such as Ondarreta Beach and Bay of Biscay. This 18-room hotel has in-room conveniences like minibars, flat-screen TVs, and free tea bags/instant coffee.

What's nearby

  • Ondarreta Beach - 6 min walk - 0.4 miles
  • Miramar Palace - 8 min walk - 0.5 miles
  • Concha Promenade - 8 min walk - 0.5 miles
  • Monte Igueldo - 3 min drive - 0.9 miles
  • Concha Beach - 4 min drive - 1.6 miles

Getting around

  • San Sebastian Amara Station - 11 min drive
  • San Sebastian (EAS) - 26 min drive

Restaurants

  • ‪Bar Pepe - ‬7 min walk
  • ‪La Cervecería del Antiguo - ‬6 min walk
  • ‪Kalaberri - ‬6 min walk
  • ‪Syra Coffee - ‬5 min walk
  • ‪Bar Antzara - ‬5 min walk

About this property

Colectia Hotel Ondarreta

Guests of Colectia Hotel Ondarreta enjoy free WiFi in public areas, coffee in a common area, and express check-out. Staff members are on hand to provide tour or ticket assistance and a safe deposit box at the front desk. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a communal living room.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers. Minibars, phones, and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • Guidebooks
  • Safe at front desk
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • This property welcomes pets for EUR 10 per pet, per stay
  • Dogs only
  • 1 total (31 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of EUR 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 15 per day (3281 ft away)
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ondarreta Beach
Sömn Hipsuites Ondarreta
Uma Suites Ondarreta Hotel
Uma Suites Ondarreta San Sebastián
Uma Suites Ondarreta Hotel San Sebastián

Frequently asked questions

Is free cancellation available at Colectia Hotel Ondarreta?

Colectia Hotel Ondarreta provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Colectia Hotel Ondarreta?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Colectia Hotel Ondarreta on Jun 28, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Colectia Hotel Ondarreta?

This hotel is situated in Antiguo within a short 9-minute walk of Concha Promenade and also 20 minutes on foot from Concha Beach. You'll also find Ondarreta Beach and Bay of Biscay less than a mile away.

Is there parking available at Colectia Hotel Ondarreta?

No, there isn't parking at this hotel.

Does Colectia Hotel Ondarreta include a casino on the premises?

No, Colectia Hotel Ondarreta doesn't have a casino.

Will I find an indoor pool at Colectia Hotel Ondarreta?

No, there is no indoor pool at this hotel.

Is Colectia Hotel Ondarreta a good place to stay for couples?

Amenities at this hotel that appeal to couples include a down comforter and a minibar.

Does Colectia Hotel Ondarreta have a hot tub?

No, there isn't a spa tub at this hotel.

Does Colectia Hotel Ondarreta feature a restaurant that includes a breakfast menu?

Colectia Hotel Ondarreta offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Colectia Hotel Ondarreta allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Colectia Hotel Ondarreta for a fee of EUR 10 per pet, per stay. The property also provides food and water bowls.

Does Colectia Hotel Ondarreta have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Colectia Hotel Ondarreta?

The closest major airport to Colectia Hotel Ondarreta is San Sebastian (EAS), which is 16 mi away (26 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 25.9 mi away.

Are there rooms with balconies at Colectia Hotel Ondarreta?

No, there aren't any guestrooms with balconies at Colectia Hotel Ondarreta.

Colectia Hotel Ondarreta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 71 reviews
Rating 8 - Good. 21 out of 71 reviews
Rating 6 - Okay. 4 out of 71 reviews
Rating 4 - Poor. 3 out of 71 reviews
Rating 2 - Terrible. 4 out of 71 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

maria jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location A los of restaurants nearby Hotel close to everything
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean comfortable hotel. Centrally located in new town.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bars. Parking up the rd so not ideal but wouldn’t stop me going again. Good coffee in room and lounge. 10 mins bus ride to centre town nice beach. Yep suited us fine
Stayed 1 night in Oct 2025
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, just a bit annoyed that when checking in they showed a 40€ cheaper price for the stay and just told us that they could see that we paid through hotels com and that we should just ignore it.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good lication.. Good choice
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Constantin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny apartment with a window looking to a parking spot
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit was spacious, serviced daily, there was an elevator available, the unit was close to all amenities and the city center within easy walking distance.
Stayed 3 nights in May 2024
Verified

8/10 Good

Gina

Liked: Cleanliness, property conditions & facilities
Checking was tru WhatsApp, not lobby on premises
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
In general the room was clean however in the bathroom the wall and baseboards could have been dusted and cleaned better.
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

umberin

Disliked: Cleanliness
The staff was available through whats app and did peovide iron when asked. The self check in post 5 pm worked well. Washroom was good size with all the amenities. However, the room was very very small for three people, with three beds there was tiny space in between beds and the entrance door. There were rooms which were definitely bigger ag the site. The room was also full of dust when we checked in and everything needed to be cleaned with wet wipes before using - e.g. side tables, kettle, top of the fridge, the open closet and hanging space. There is one waste basket in washroom - there should be waste basket in the room as well.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Heinz-Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für einen Städtetrip gutes Hotel.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Dirk

Liked: Cleanliness, staff & service, amenities
Eine schöne zentrale Unterkunft in San Sebastian. Das Bett war etwas schmal, aber für ein paar Nächte Okay. Es gibt kostenlos Kaffee, Wasser und Snacks. Die Kommunikation und Zugang per Code waren einwandfrei.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Florian

Liked: Staff & service
Wir hatten mehrere Baustellen in der Nachbarschaft. Die Klimaanlage sollte mal wieder gründlich gereinigt werden. Preis Leistungsverhältnis passt nicht so ganz.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

KOJIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場が少し遠いが、とても便利な場所にある
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marco

Liked: Property conditions & facilities
Disliked: Staff & service
Camera comoda, lontana dalla parte vecchia ma in una buona posizione, vicino alla spiaggia e nei dintorni ci sono ristoranti e negozi.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En un lugar muy seguro y cerca de la playa
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Mariana

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Uma suites, la limpieza no se hacía y el día que limpiaban lo hacían a medias. No sacudían, no dejaban toallas limpias, no lavaban retrete ni lavabo. Nunca nadie en recepción excepto el día que llegamos. Muy mal servicio, se acabó el agua para beber, no la remplazaron. Demasiado caro para lo que es
Sucio
Sucio
Sucio
Sucio
Stayed 8 nights in Jul 2025
Verified

8/10 Good

Arild Vikse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greit leilighetshotell med fine rom. Litt vanskelig å finne parkering.
Stayed 1 night in May 2025
Verified

10/10 Excellent

M V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me sorprendió que no hubiera nadie a la hora de llegada, 22h aprox y que tenía que haber recibido un WhatsApp y no fue así pero llamando a un teléfono me indicaron amablemente que hacer y a pesar del primer momento por lo que he explicado, el resto me sorprendió muy gratamente!
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Wolfgang Otto

Forferdelige trafikale forhold

Jeg kom med bil. Fant aldri stedet. Forferdelige trafikale forhold.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

maria luz castresana

Liked: Amenities, property conditions & facilities
llegamos a las 17.15 no había nadie en recepción y esos que se ofertaba hasta las 18.00.se nos envía códigos. No funciona el secador, ni el calefactor del baño, llamamos a un teléfono facilitado para incidencias sobre las 17.30, no resolviendose el asunto y para rematar la estancia me levanto a las 5.30 y hay en el suelo una cucaracha tamaño industrial .Por tanto a las 8.15 decidimos abandonar las instalaciones mi marido con el pelo mojado y yo yendo a casa de mi hija a ducharme. Dentro de las indicaciones debieran de indicar que la calle de acceso es de doble dirección y suuuuper estrecha impidiendo casi su transito (acceso establecimiento malo).Establecimiento tranquilo , buena zona, incapaz de solventar un pequeño problema ,a pesar que la hora de entrada fuera las 16 horas según marca el establecimiento y comunicarse el incidente a la 17.30 l(secador), de aspecto límpio, buen olor ,con ducha que tragaba mal, sin mampara ,,,
Stayed 1 night in May 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien muy agusto la luz verde del techo no me a gustado y las cortinas podían estar más pegadas para que no entre luz
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jorge Izquierdo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Jose

Disliked: Amenities
Bueno bonito barato,pesimo aparcar,no hay rampas solo escalones que te matas...
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia agradable en una ciudad insuperable

La estancia en el hotel ha sido muy buena. Está todo muy limpio y el colchón es muy cómodo. Lo peor fue la entrada. No me Enviaron ningún mensaje con instrucciones y tuve la suerte de que unos huéspedes salieron en ese momento y me pasaron el teléfono al que debía llamar y ahí ya me atendieron. Por lo demás, todo muy agradable.
Stayed 2 nights in Apr 2023

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