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LOtel-Casa Arca

Property class: 3.5
VIP Access

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Photo gallery for LOtel-Casa Arca

An indoor dining area with wooden tables and chairs, wicker ceiling decorations, and a variety of plants.
An interior with stone arches, tables, chairs, and potted plants.
A checkered outdoor lounge area with lounge chairs and umbrellas, overlooking a rocky cliff.
A modern bedroom with a bed, bedside table, lamp, and a fireplace.
A historic building with a central entrance, balconies, and a Star of David symbol.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi

Explore the area

View in a map
Calle Relox # 18, Col. Centro, San Miguel de Allende, GTO, 37700
  • Place, Allende Garden
    ‪2 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪2 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premiun Suite King with Bathtub

A modern bedroom with a bed, a sofa, a TV, and a nightstand with a lamp.

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

A modern bedroom with a large bed, a fireplace, a wardrobe, and a desk with a chair.

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A modern hotel room with two beds, a television, a fireplace, and a unique wall art piece.

Deluxe Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Suite

A hotel room with a bed, a bedside table, a lamp, a mirror, a wardrobe, and a bathroom with a sink and towel rack.

Basic Suite

9.4 out of 10
Exceptional
(13 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

A modern bathroom with two sinks, a large mirror, and a window providing a view of the outside.

Signature Suite King

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

A modern bedroom with a large bed, a TV, a fireplace, and a bathtub.

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Miguel de Allende

Located in Zona Centro, LOtel-Casa Arca is next to Allende Garden and Iglesia de San Rafael. This 3.5-star hotel welcomes guests with 22 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Allende Garden - 2 min walk - 0.1 miles
  • San Miguel de Allende Historical Museum - 2 min walk - 0.1 miles
  • Church of San Miguel Arcángel - 3 min walk - 0.2 miles
  • San Miguel de Allende Public Library - 3 min walk - 0.2 miles
  • Bellas Artes School - 3 min walk - 0.2 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 86 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Coronela - ‬1 min walk
  • ‪Los Milagros - ‬1 min walk
  • ‪Inside Cafe - ‬2 min walk
  • ‪San Francisco Steakhouse - ‬2 min walk

About this property

LOtel-Casa Arca

LOtel-Casa Arca offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. A stay here includes free valet parking. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. This hotel also has laundry facilities.
Guests can expect to find free WiFi and 45-inch flat-screen TVs with satellite channels and Netflix. Bathrooms have free toiletries, slippers, and bathrobes. Fireplaces, minibars, and espresso makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Altar
  • Casa Arca

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 2 floors
  • Renovated entire property - November 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

Frequently asked questions

What's there to see around LOtel-Casa Arca?

This hotel is situated in Zona Centro, just steps from Allende Garden and San Miguel de Allende Public Library, and within a short walk of San Miguel de Allende Historical Museum. You'll also find Juarez Park and Fábrica La Aurora less than a mile away.

How much does it cost to stay at LOtel-Casa Arca?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at LOtel-Casa Arca on Dec 2, 2026 start from $305, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at LOtel-Casa Arca?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa available at LOtel-Casa Arca?

Spa services at the hotel include deep-tissue massages, sports massages, reflexology, and aromatherapy.

Does LOtel-Casa Arca feature a casino?

No, LOtel-Casa Arca doesn't have a casino.

Will I find an indoor pool at LOtel-Casa Arca?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is LOtel-Casa Arca good for couples?

There are many amenities for couples at this hotel, including a fireplace and in-room massages as well as 2 restaurants.

Are there hot tubs at LOtel-Casa Arca?

No, there isn't a spa tub at this hotel.

Does LOtel-Casa Arca feature a restaurant that includes a breakfast menu?

Yes, LOtel-Casa Arca has 2 restaurants, and serves free cooked-to-order breakfasts each morning.

Will LOtel-Casa Arca allow pets to stay for free?

No, pets aren't allowed at LOtel-Casa Arca though service animals are welcome.

Are there connecting rooms at LOtel-Casa Arca?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at LOtel-Casa Arca?

Yes, some guestrooms at LOtel-Casa Arca offer a balcony/patio.

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 354 out of 425 reviews
Rating 8 - Good. 45 out of 425 reviews
Rating 6 - Okay. 14 out of 425 reviews
Rating 4 - Poor. 8 out of 425 reviews
Rating 2 - Terrible. 4 out of 425 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great hospitality. Restaurant food within their hotel was delicious. Highly recommend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excellently located hotel for this incredible town.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Everyone was friendly, space was clean, and it was in a great location!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the hotel, beautiful place,
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, easy check in, walking distance to everything, friendly staff. Highly recommend
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , everything about it was perfect
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and beautiful place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place! Excellent location, wonderful rooftop restaurant, very helpful staff. Highly recommend for a boutique hotel experience in a gorgeous city.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with a perfect location to enjoy all San Miguel has to offer. Room was lovely, bed very comfortable and very spacious. The staff was friendly and helpful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
from the valet to room - staff was exceptional in every way. Rooms were spotless - bright and the restuarant top notch !!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice room—fireplace, good shower, off a sunny courtyard.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic very centrally located hotel. The rooms were very comfortable with a great shower and bed. Really loved the place!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place lovely hotel Great property
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and the staff was very friendly
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, good food and very clean and the location excellent
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a hotel, wonderful location, in centro but away from noise. Beautiful design, excellent breakfast. The pool area was very relaxing. The food at both restaurants was delicious and creative. The staff was friendly and professional. Would highly recommend staying at Lotel Casa Arca!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite hotel room I've ever stayed in. Gorgeous lighting, perfect decor, an in-wall fireplace. The beds were a dream. This was also the most incredible hotel breakfast experience we've ever had. Highly recommend.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities
The best location plus really quality hotel All the staff were amazing Keep it simple book this one
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

The staff and restaurant was amazing!
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the design and ambience the hotel has.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente location. Excelente service The beds are AMAZING!!! The food at the hotel espectacular !!! The best breakfast , best roof top !!!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, walkable to the sightseeing @San Miguel de Allende
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, it was close to the center and very friendly .
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was exceptional in every way! Would stay there again.
Stayed 5 nights in Jun 2025