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LOtel-Casa Arca

3.5 star property
VIP Access

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Photo gallery for LOtel-Casa Arca

Lunch and dinner served, Mexican cuisine
Outdoor pool
Property entrance
Premiun Suite King with Bathtub | Balcony view
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700
  • Place, Allende Garden
    ‪2 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪2 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub | Minibar, in-room safe, desk, blackout drapes

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub | Minibar, in-room safe, desk, blackout drapes

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Suite

Basic Suite | Minibar, in-room safe, desk, blackout drapes

Basic Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom | Shower, free toiletries, bathrobes, slippers

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Miguel de Allende

Located in Zona Centro, LOtel-Casa Arca is next to Allende Garden and Iglesia de San Rafael. This 3.5-star hotel welcomes guests with 22 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Allende Garden - 2 min walk - 0.1 miles
  • San Miguel de Allende Historical Museum - 2 min walk - 0.1 miles
  • Church of San Miguel Arcángel - 3 min walk - 0.2 miles
  • San Miguel de Allende Public Library - 3 min walk - 0.2 miles
  • Plaza de Toros San Miguel de Allende - 7 min walk - 0.4 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 85 min drive

Restaurants

  • ‪Los Milagros - ‬1 min walk
  • ‪La Coronela - ‬1 min walk
  • ‪San Francisco Steakhouse - ‬2 min walk
  • ‪Rincón de Don Tomás - ‬1 min walk
  • ‪Restaurante Bar Donovan - ‬2 min walk

About this property

LOtel-Casa Arca

LOtel-Casa Arca offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. A stay here includes free valet parking. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include an arcade/game room, a terrace, and laundry facilities.
Guests can expect to find free WiFi and 45-inch flat-screen TVs with satellite channels and Netflix. Bathrooms have free toiletries, slippers, and bathrobes. Fireplaces, minibars, and espresso makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:30 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jacinto 1930

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

Frequently asked questions

What's there to see around LOtel-Casa Arca?

This hotel is situated in Zona Centro, just steps from Allende Garden and San Miguel de Allende Public Library, and within a short walk of San Miguel de Allende Historical Museum. You'll also find Juarez Park and Fábrica La Aurora less than a mile away.

How much does it cost to stay at LOtel-Casa Arca?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at LOtel-Casa Arca on Apr 6, 2026 start from $286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at LOtel-Casa Arca?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa available at LOtel-Casa Arca?

Spa services at the hotel include sports massages, deep-tissue massages, reflexology, and aromatherapy.

Does LOtel-Casa Arca feature a casino?

No, LOtel-Casa Arca doesn't have a casino.

Will I find an indoor pool at LOtel-Casa Arca?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is LOtel-Casa Arca good for couples?

There are many amenities for couples at this hotel, including a fireplace and in-room massages as well as a restaurant.

Are there hot tubs at LOtel-Casa Arca?

No, there isn't a spa tub at this hotel.

Does LOtel-Casa Arca feature a restaurant that includes a breakfast menu?

Yes, LOtel-Casa Arca has 2 cafes, and serves free cooked-to-order breakfasts each morning.

Will LOtel-Casa Arca allow pets to stay for free?

No, pets aren't allowed at LOtel-Casa Arca though service animals are welcome.

Are there connecting rooms at LOtel-Casa Arca?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at LOtel-Casa Arca?

Yes, some guestrooms at LOtel-Casa Arca offer a balcony/patio and may feature pool views.

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 294 out of 351 reviews
Rating 8 - Good. 36 out of 351 reviews
Rating 6 - Okay. 10 out of 351 reviews
Rating 4 - Poor. 7 out of 351 reviews
Rating 2 - Terrible. 4 out of 351 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have traveled throughout Asia, Europe, and Central America and this has to be one of my favorite hotels ever. Pictures on the Internet do not do it justice, it is absolutely beautiful! The location is also superb and the staff were friendly and helpful. I absolutely love this place and would return into a heartbeat!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Monica

Stayed 5 nights in Oct 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This has to be one of the nicest hotels that I have ever stayed at. We had one of the luxury suites on the second floor with private access to the pool. The room was very spacious and the bathroom was amazing. We loved the fireplace and the soaking tub. Breakfast was included and we were able to chose anything from the menu. We were all given drink vouchers for the rooftop bar. Location is perfect. Less than a 5 minute walk to the main Parroquia. Restaurants, bars, bakeries and stores all around. I would definitely recommend this hotel to anyone looking for a nice place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leyanis

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE MOST CHARMING HOTEL, STAFF WAS SO NICE, THE MOST COMFORTABLE ROOM AND BED. CLOSE TO THE BEST SPOTS IN SAN MIGUEL DE ALLENDE. DEFINITELY STAYING HERE WHEN WE COME BACK, DEFINITELY RECOMMENDING THIS HOTEL.
Stayed 4 nights in Oct 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Everything wonderful from front desk to breakfast to housekeeping. The location is the best. ARtistic unique boutique hotel with incredible rooftop and outstanding service.
Stayed 4 nights in Oct 2025

10/10 Excellent

Domingo, Punta Cana

Liked: Cleanliness, amenities, property conditions & facilities
Excelente location. Excelente service The beds are AMAZING!!! The food at the hotel espectacular !!! The best breakfast , best roof top !!!
Stayed 4 nights in Oct 2025

10/10 Excellent

joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great central location and service

we spent 5 nights here. great central location. easy walk to everything in San Miguel friendly helpful staff. very comfortable room and bed. would definitely stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, in my opinion. Staff was very friendly and responded quickly when called. The restaurant has a nice esthetic and ambient. Excellent food. Enjoyed our stay very much. Will return to this hotel on our next visit
The church at night
The "callejones" very safe to walk at night!
Restaurant at hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic very centrally located hotel. The rooms were very comfortable with a great shower and bed. Really loved the place!
Stayed 5 nights in Oct 2025

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. The property is beautiful, clean and fun to stay at. We got a beautiful bedroom, spacious and elegant… and the bed was exquisite. The food (in particular breakfast) was delicious. Easy acces (valet parking if driving from CDMX) and walkable to all SMdA sights. Most importantly, the staff was phenomenal… friendly, helpful, kind. Would definitely recommend and we will be coming back with friends for another stay. Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal stay, right in the centre, lovely staff (particularly Jessica at the front desk and the cleaning lady). The bars and restaurants were superb. All very clean, the pool was warm enough and the bed was super comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since we drive, the property proactively contacted us for the exact location of pickup as the road towards the hotel is closed for drving.
Stayed 1 night in Sep 2025

10/10 Excellent

daniel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good...
Stayed 4 nights in Sep 2025

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Krystal, New york

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
authentic, great location, beautiful! Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Paulette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the newer area, I was expecting to be in the second level, however the room was well appointed,the restaurant is excellent! We loved our stay and the fabulous breakfasts included, with our room and the service! Michelin Star! You cannot beat location!
Stayed 5 nights in Aug 2025

8/10 Good

Ronda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very close to downtown. Food in restaurant very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with large spacious and bright room. The pool was just amazing. Friendly and helpful staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, good food and very clean and the location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Omar

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff whats great and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Claudia

Stayed 1 night in Apr 2025

10/10 Excellent

Pedro Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

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