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LOtel-Casa Arca

3.5 star property
Hotel with free breakfast, steps from Church of San Miguel Arcángel
VIP Access

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Photo gallery for LOtel-Casa Arca

Outdoor pool
Lunch and dinner served, Mexican cuisine
Property entrance
Front of property
Premiun Suite King with Bathtub | Balcony view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service
  • Laundry
  • Pool

Explore the area

Map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700
  • Allende Garden
    ‪2 min walk‬
  • San Miguel de Allende Historical Museum
    ‪2 min walk‬
  • Church of San Miguel Arcángel
    ‪3 min walk‬
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Room options

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom | Shower, free toiletries, bathrobes, slippers

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 549 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub | 1 bedroom, minibar, in-room safe, desk

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub | 1 bedroom, minibar, in-room safe, desk

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Miguel de Allende

Located in Zona Centro, LOtel-Casa Arca is next to Church of San Miguel Arcángel and Allende Garden. This 3.5-star hotel welcomes guests with 22 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Allende Garden - 2 min walk - 0.1 miles
  • San Miguel de Allende Historical Museum - 2 min walk - 0.1 miles
  • Church of San Miguel Arcángel - 3 min walk - 0.2 miles
  • San Miguel de Allende Public Library - 3 min walk - 0.2 miles
  • Juarez Park - 9 min walk - 0.5 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 73 min drive

Restaurants

  • ‪San Agustín - ‬2 min walk
  • ‪La Coronela - ‬1 min walk
  • ‪Los Milagros - ‬1 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬2 min walk
  • ‪Apolo IX Carnitas - ‬1 min walk

About this property

LOtel-Casa Arca

Hotel with free breakfast, steps from Church of San Miguel Arcángel
LOtel-Casa Arca offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. A stay here includes free valet parking. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include an arcade/game room, a terrace, and laundry facilities.
Guests can expect to find free WiFi and 45-inch flat-screen TVs with satellite channels and Netflix. Bathrooms have free toiletries, bathrobes, and slippers. Fireplaces, minibars, and espresso makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:30 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jacinto 1930

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

Frequently asked questions

What's there to see around LOtel-Casa Arca?

This hotel is situated in Zona Centro, just steps from Church of San Miguel Arcángel and Allende Garden, and within a short walk of San Miguel de Allende Historical Museum. You'll also find San Miguel de Allende Public Library and Plaza de Toros San Miguel de Allende less than a mile away.

Is parking available on site at LOtel-Casa Arca?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at LOtel-Casa Arca?

Spa services at the hotel include Swedish massages, Thai massages, aromatherapy, and reflexology.

Does LOtel-Casa Arca feature a casino?

No, LOtel-Casa Arca doesn't have a casino.

Will I find an indoor pool at LOtel-Casa Arca?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is LOtel-Casa Arca good for couples?

There are many amenities for couples at this hotel, including a fireplace and in-room massages as well as an outdoor pool.

Does LOtel-Casa Arca have a hot tub?

No, there isn't a spa tub at this hotel.

Does LOtel-Casa Arca feature a restaurant that includes a breakfast menu?

Yes, LOtel-Casa Arca has 2 cafes, and serves free cooked-to-order breakfasts each morning.

Will LOtel-Casa Arca allow pets to stay for free?

No, pets aren't allowed at LOtel-Casa Arca though service animals are welcome.

Are there connecting rooms at LOtel-Casa Arca?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at LOtel-Casa Arca?

Yes, some guestrooms at LOtel-Casa Arca offer a balcony and may feature pool views.

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 234 out of 279 reviews
Rating 8 - Good. 29 out of 279 reviews
Rating 6 - Okay. 7 out of 279 reviews
Rating 4 - Poor. 5 out of 279 reviews
Rating 2 - Terrible. 4 out of 279 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at LOtel Casa Arca was really beautiful. The stay came with 1 meal per day which you select from their menu and was absolutely delicious! The facilities were clean and the staff very friendly and helpful. It is walking distance (just outside) to the square with so much shopping and many wonderful restaurants. We would definitely stay there again.
Stayed 3 nights in Mar 2025

8/10 Good

CARYN, JACKSON

Traveled with partner
Liked: Amenities
This hotel was a surprise. It is about a half block off the Jardin square, shopping and restaurants. It was clean and quiet and we would definitely stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Sellathurai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sound proof doors really helped with the church bells!
Stayed 4 nights in Mar 2025

4/10 Poor

Saeid, Irvine

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

ELBA

Liked: Cleanliness, staff & service, property conditions & facilities
That is not enough words to express how beautiful and wonderful this place is EVERYTHING WAS AMAZING!!! Wonderful experience 5 Diamond’s hotel for us!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen, Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location in Centro. Breakfast is included and it is wonderful and plenty. The rooftop bar is very nice but doesn’t have great views like others in town. The staff was great and most were very pleasant. Not all spoke English but it wasn’t usually a problem. I highly recommend this hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Cesar, Santo Domingo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Bien pero un poco sobrevalorado

Hotel es lindo y está bien ubicado. Restaurantes muy buenos y el nuevo rooftop está super. Pero para el precio (que es comparable con hoteles 5 estrellas) le falta calidad en el servicio y mejorar terminaciones en las habitaciones y algunas áreas comunes que se ven deterioradas. Tener en cuenta que queda en una calle peatonal y no ofrecen asistencia con equipaje.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

ALFONSO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente beds
Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They charged me again when I arrived. I had already paid through expedia. I ended up paying double and with no fast solution
Stayed 2 nights in Feb 2025

10/10 Excellent

Cambria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fully satisfied
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW

What a fabulous hotel, our room was amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diego, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful! Thank you,
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 5 nights in Oct 2024

10/10 Excellent

Daisy, Lancaster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in walking distance from the centro
Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paulaanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, small, elegant hotel right in the middle of everything. The rooms are big, spacious and amazing!! The hotel offers a small pool area with a beautiful view of the top of the church, a small roof top deck, an area for cocktails, etc. A restaurant with excellent food and an excellent staff. Our stay was WONDERFUL - thank you!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little piece of San Miguel Heaven

The hotel is amazing. The property is so beautiful. The staff was very accommodating. A lot of special little touches. Me and my family felt at home. The restaurant was delicious. We had a great stay and are planning our return very soon.
Stayed 3 nights in Sep 2024