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Recent guest reviews

Everything was good, except, my bathing suit was taken from my room, and the staff could not find it. At checkout, they said they will try to find and send it to me,but after a week, i don;t have it, i am pretty sure it was taken from the room, i hung it on the door hanger, after returning from the swimming pool, and the next day we went out for several hours, upon return, i wanted to go swimming and my suit was gone,and the staff could not find it, so, i am pretty upset, specially, we have stayed at this hotel many a times over the past decades, the sad part is, they didn't even offer any compensation for it, was a very expensive suit and almost brand new, next time, i will make sure to mention it and just not have the room cleaned, very disappointed.

I stay in a lot of hotels in pismo. Ive been here about 10 years ago and it was awesom but it needs improvement and a little tlc and updating. This is not a bad one but for the price i paid you would expect more. Tip dont go in the jacuzzi in the morning it was cold *i think a worker tops off the water with the hose in the morning or they dont turn it on to get it hot who knows.

I love staying at The Cliffs. Their location is so beautiful. There is nothing much better than waking up, grabbing a coffee, and sitting outside to look at the lovely Pacific Ocean, or even taking a stroll along the cliff top path. They also have a wonderful breakfast buffet at the restaurant, Marisol.

Always s pleasure A special place for a special getaway

Best time ever...truly exceptional service and very relaxing experience. Will definitely be going back.

We took our 23 year old son up to stay a few nights over Thanksgiving. Had a great time. Hotel was very nice and so was the staff.

This is a nice looking and feeling hotel. Has some very nice views of the ocean from the bluffs. Friendly staff, clean rooms, comfortable rooms and beds, and views from the room. These hotels don't have easy or good access to the beach, you have to go to the pier area in town to get to the accessible part of the beach. So don't expect to just walk to the beach from the hotel. they do have a pool and hot tub at this property, as well as a spa and restaurant. Go in to get a complementary coffee if you choose. Although they do have in room coffee makers, its just an option to get a already made coffee. I for some reason thought I booked a 2 queen room, and realized I had booked a king bed, well to my pleasant surprise the room had a sofa pull out that worked out very well. Its a nice hotel with comfortable beds, and very well maintained. I would stay here again, and will be a great option for future trips to this area.

I loved my stay at the Cliffs. Will continue to view room rates so I can come back. Peaceful !!! Great staff and wonderful Restaurant across the way. Would love to work at such a beautiful note.

Great location and staff. Only complaint was the noise from the vent. It would not shut off. Very clean rooms.

The view was beautiful and just a short walk to the beach.

Wonderful resort beach setting. Friendly staff, great amenities and in close proximity to a fantastic town, San Luis Obispo!

The Hotel is nice. The good: It is a quiet room, bed was very very comfy. The Not so good: No room service breakfast during the week (Only on the weekend), The room you get thru this site is tiny tiny. I wish there were options to get a nicer room. Over all it was a great place.

I needed a place to get away from the world. You know stress can be a monster so after a convention I decided to drive north and grab a room here for a little mini personal vacation you know a bottle of wine HBO and lots of sleep. This place was amazing the air was fresh the views were breathtaking and the Sana / pool were fantastic as well. The attached restraint was amazing the wine selection was epic to say the least. And the staff with the exception of the valet was also great. ( he liked my music so he decided to go through my cd changer to see what it was and then did not have the curtsey to put it back.) But besides that it was steps away from the beach and the rooms were quiet and close enough to catch the breeze from the ocean. If I am ever up that way again I will defiantly be staying there again.

Great place to stay with a good restaurant to eat in after a hard day of traveling on a road trip.

Partial view of ocean and very comfortable beds!! Enjoyed our stay!

The hotel is very comfortable and all reasonable things are included (internet, valet service, cold bottled water etc). Breakfast on the deck was grand. The staff are superb, ready to help with anything you need. Highly recommended.

Everything was excellent. Note: The hotel has a $15 per day "facility charge" not included in the payment, but was identified as having to be paid separately. This type of flat rate charge should be included in the per day cost of the room. Self parking was limited, but valet parking was available at no cost. Otherwise the everything was superb.

Shell Beach Road Pismo Beach CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered valet parking
  • Onsite dining
  • Spa

The Cliffs Hotel and Spa places you within 2 miles (3 km) of Avila Hot Springs and Pirates Cove. This 3.5-star hotel welcomes guests with 160 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.


Rooms

All 160 rooms feature coffee makers, free newspapers, and safes. 42-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include phones and ironing boards.


Property features

The Cliffs Hotel and Spa features a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free valet parking, along with a free train station shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Deluxe Room, 2 Queen Beds, Mountain View (2 Queen Non Ocean View)

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Mountain View (King Non Ocean View)

1 King Bed | Sleeps 2

Guest reviews for The Cliffs Hotel and Spa

Everyone (8) Couples (45) Business (9) Family (23) Friends (2) Other (7)
5
Everyone

By on Sep 6, 2019

Review comment responded on Sep 10, 2019

Thank you!

4
Partner Couples

Everything was good, except, my bathing suit was taken from my room, and the staff could not find it. At checkout, they said they will try to find and send it to me,but after a week, i don;t have it, i am pretty sure it was taken from the room, i hung it on the door hanger, after returning from the swimming pool, and the next day we went out for several hours, upon return, i wanted to go swimming and my suit was gone,and the staff could not find it, so, i am pretty upset, specially, we have stayed at this hotel many a times over the past decades, the sad part is, they didn't even offer any compensation for it, was a very expensive suit and almost brand new, next time, i will make sure to mention it and just not have the room cleaned, very disappointed.

By on Aug 29, 2019

Review comment responded on Sep 3, 2019

I am glad you enjoyed your stay, however, I am sorry to hear about your bathing suit. Please fill out a Lost and Found request on our website, so we have your contact information and can follow up. I am confident the bathing suit wasn't taken, but there is a good chance it was caught up in the laundry. Thank you!

4
Everyone

By on Feb 18, 2019

Review comment responded on Apr 5, 2019

Thank you!

3
Everyone

I stay in a lot of hotels in pismo. Ive been here about 10 years ago and it was awesom but it needs improvement and a little tlc and updating. This is not a bad one but for the price i paid you would expect more. Tip dont go in the jacuzzi in the morning it was cold *i think a worker tops off the water with the hose in the morning or they dont turn it on to get it hot who knows.

By on Jan 21, 2019

Review comment responded on Jan 21, 2019

Thank you for your feedback. I am sorry that this stay was not as exceptional as your last one, I will share your comments about the jacuzzi with our Engineering Staff. We hope to have a chance to welcome you back in the future.

5
Everyone

I love staying at The Cliffs. Their location is so beautiful. There is nothing much better than waking up, grabbing a coffee, and sitting outside to look at the lovely Pacific Ocean, or even taking a stroll along the cliff top path. They also have a wonderful breakfast buffet at the restaurant, Marisol.

By , from Redwood Shores on Nov 12, 2018

Review comment responded on Nov 14, 2018

Thank you, Julie ~ I am so happy to hear how much you have enjoyed your visits to The Cliffs. We look forward to your next stay! Take care, Stephanie

4
Everyone

By on Nov 5, 2018

Review comment responded on Nov 6, 2018

Thank you!

5
Everyone

Always s pleasure A special place for a special getaway

By on Oct 26, 2018

Review comment responded on Oct 31, 2018

Thank you!

5
Everyone

Best time ever...truly exceptional service and very relaxing experience. Will definitely be going back.

By on Apr 17, 2018

Review comment responded on Apr 23, 2018

So happy to hear how thrilled you were with your stay, Rosie ~ we look forward to welcoming you back soon!

5

nice hotel overlooking the beach.

Couples

We took our 23 year old son up to stay a few nights over Thanksgiving. Had a great time. Hotel was very nice and so was the staff.

By , from Phoenix on Dec 4, 2016

4

nice hotel near pismo beach

Everyone

This is a nice looking and feeling hotel. Has some very nice views of the ocean from the bluffs. Friendly staff, clean rooms, comfortable rooms and beds, and views from the room. These hotels don't have easy or good access to the beach, you have to go to the pier area in town to get to the accessible part of the beach. So don't expect to just walk to the beach from the hotel. they do have a pool and hot tub at this property, as well as a spa and restaurant. Go in to get a complementary coffee if you choose. Although they do have in room coffee makers, its just an option to get a already made coffee. I for some reason thought I booked a 2 queen room, and realized I had booked a king bed, well to my pleasant surprise the room had a sofa pull out that worked out very well. Its a nice hotel with comfortable beds, and very well maintained. I would stay here again, and will be a great option for future trips to this area.

By , from Davis, Ca on Nov 28, 2016

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