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The Cliffs Hotel and Spa

Property class: 2.5

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Photo gallery for The Cliffs Hotel and Spa

A hotel with multiple floors, palm trees, and a mountain in the background.
A hotel room with a large mirror, a marble bathroom vanity, a sofa, and a dining area with a table and chairs.
A restaurant with a view of the ocean, multiple screens, and a bar area.
A balcony with a view of the ocean, a chair, and a table with a glass of drink.
A poolside area with lounge chairs and potted plants, overlooking a body of water.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2757 Shell Beach Road, Pismo Beach, CA, 93449
  • Place, The Spa at Dolphin Bay
    ‪2 min walk‬
  • Place, Pismo Preserve
    ‪2 min walk‬
  • Place, Avila Hot Springs
    ‪1 min drive‬
  • Airport, San Luis Obispo, CA (SBP-San Luis Obispo County Regional)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Mountain View (2 Queen Non Ocean View)

A hotel room with two beds, a desk with a computer, a TV, and a large window with blinds.

Deluxe Room, 2 Queen Beds, Mountain View (2 Queen Non Ocean View)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View (King Non Ocean View)

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Deluxe Room, 1 King Bed, Mountain View (King Non Ocean View)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Pismo Beach

The Cliffs Hotel and Spa places you next to The Spa at Dolphin Bay and within a 10-minute walk of Pismo Preserve. This 160-room hotel welcomes guests with a restaurant and conveniences like a full-service spa and an outdoor pool.

What's nearby

  • The Spa at Dolphin Bay - 2 min walk - 0.1 miles
  • Pismo Preserve - 2 min walk - 0.1 miles
  • Eldwayen Ocean Park - 1 min drive - 1.4 miles
  • Avila Hot Springs - 1 min drive - 1.6 miles
  • Pismo Beach Pier - 5 min drive - 4.8 miles

Getting around

  • Grover Beach Station - 13 min drive
  • San Luis Obispo County Regional Airport (SBP) - 12 min drive

Restaurants

  • ‪Old West Cinnamon Rolls - ‬4 min drive
  • ‪Wooly's - ‬4 min drive
  • ‪Splash Café Pismo Beach - ‬4 min drive
  • ‪Giuseppe's Cucina Italiana - ‬4 min drive
  • ‪San Luis Yacht Club - ‬7 min drive

About this property

The Cliffs Hotel and Spa

Timezone: America/Los_Angeles When you stay at The Cliffs Hotel and Spa in Pismo Beach, you'll be by the ocean, a 2-minute drive from Avila Hot Springs and 9 minutes from Pismo Beach Pier. This beach resort is 11.3 mi (18.2 km) from California Polytechnic State University and 4.3 mi (7 km) from Monarch Butterfly Grove. Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.
42-inch flat-screen TVs come with pay movies. Beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, free newspapers, and safes are also standard.

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  • Hot tub
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Valet parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: USD 15.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 33.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Airport shuttle
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Parking
  • Pool access
  • Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Breakfast fee: approximately USD 15.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

The Cliffs Hotel Pismo Beach
Cliffs Hotel
Cliffs Hotel Pismo Beach
Cliffs Pismo Beach
Pismo Beach Cliff Resort
Cliffs Resort Pismo Beach
Cliffs Resort
Cliffs
Cliffs Hotel Pismo Beach
Cliffs Pismo Beach
Cliffs Resort Pismo Beach
The Cliffs Resort
Pismo Beach Cliff Resort
The Cliffs
The Cliffs Hotel Spa
The Cliffs Hotel and Spa Hotel
The Cliffs Hotel and Spa Pismo Beach
The Cliffs Hotel and Spa Hotel Pismo Beach

Frequently asked questions

Is a free cancellation option available at The Cliffs Hotel and Spa?

The Cliffs Hotel and Spa provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What's there to see close to The Cliffs Hotel and Spa?

This hotel in Pismo Beach is within a 10-minute walk of The Spa at Dolphin Bay and Pismo Preserve. You'll also find Avila Hot Springs and Pismo State Beach within a short drive.

Is a spa located at The Cliffs Hotel and Spa?

There is a full-service spa available for guests to enjoy and services include sports massages, Swedish massages, body wraps, and aromatherapy.

Does The Cliffs Hotel and Spa feature a casino?

No, The Cliffs Hotel and Spa doesn't have a casino.

Will I find an indoor pool at The Cliffs Hotel and Spa?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Does The Cliffs Hotel and Spa have a restaurant that serves breakfast?

Yes, The Cliffs Hotel and Spa serves breakfast for a surcharge from its restaurant.

Will The Cliffs Hotel and Spa allow pets to stay for free?

No, pets aren't allowed at The Cliffs Hotel and Spa.

How close is the airport from The Cliffs Hotel and Spa?

The closest major airport to The Cliffs Hotel and Spa is San Luis Obispo County Regional Airport (SBP), which is 9.5 mi away (12 minutes by car). Another top airport is Santa Maria, CA (SMX-Santa Maria Public), which is located 27.8 mi away (31-minute drive).

Does The Cliffs Hotel and Spa offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Cliffs Hotel and Spa.

The Cliffs Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 360 out of 721 reviews
Rating 8 - Good. 245 out of 721 reviews
Rating 6 - Okay. 71 out of 721 reviews
Rating 4 - Poor. 34 out of 721 reviews
Rating 2 - Terrible. 11 out of 721 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels we’ve stayed at since we’ve been coming to Pismo. The staff was exceptionally kind and accommodating, from booking to the front desk to housekeeping to Marisol restaurant (who makes an excellent margarita!) The beds were very comfortable and the rooms spacious & quiet. We came at a difficult time during the quarantine and the Cliffs gave us a much needed, stress free reprieve from the rest of the world for a few days.
Stayed 3 nights in Apr 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a beautiful view of the ocean and the property. All of the amenities were closed do to the Covid 19 pandemic. Not the fault of the hotels. This is a beautiful place and will be booking an other weekend stay in the future.
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - amazing service.

This hotel is always a gem. We’d been booked on a cruise among this virus issue and it’d been cancelled. Told my daughter let’s go to The Cliffs and pretend we’re on a cruise. Ate every meal at Marisol had drinks in the hot tub. It was great - hot was squeaky clean.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleased with everything overall in general. Great time.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the location, hotel being pet friendly and the cleanliness of the place.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was confusing. I booked a "classic" room with a king bed and a sea view. When I arrived the front desk gave me a garden view because the there is no such thing as a classic sea view room at there hotel. The Front Desk Manager made it right and upgraded is to a not classic sea view room. On check out they wanted an additional $180 dollars even though I prepared with expedia. After fifteen minutes of explaining and waiting for mangers they took it off the bill. Please get this problem straightened out. I am certain they will be contacting you.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NYE

An amazing resort with a great gym.its on a cliff over a beach with views of the Channel Islands. Really nice breakfast buffet and NYE dinner/party. I will be back
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend - take me back

Highly recommend this place. Excellent service, perfect location, excellent facilities, excellent breakfast
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Pismo. The ocean view rooms are the best!
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Disliked: Staff & service
There was rarely anyone at the front desk. I had to ask two different people to get a blow dryer that worked and I gave up on asking some questions because there was no one around. Except the valet guys. They were all really nice. I didn’t care for the fact that the parking lot was so small that I had to valet park several times. Not a big deal, just a little annoying. The property could use a refresh. Small bathrooms. The room was fairly clean.
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave, no continental breakfast.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Very nice... if only...

The view is awesome, the beds are divine with enough pillows to satisfy the pickiest pillow person! The restaurant was delightful. All that being said... the front desk staff as well as staff "in charge" of booking the shuttle van leave a lot to be desired. I'll be forgiving and chalk it up to inexperience (new hires?) because it's hard to believe that this property would allow such behavior toward paying guests. If it hadn't been for the rudeness experienced at the hands of these seemingly "careless" employees, I would have given a full "excellent" rating. Don't let the fact that this property is older deter you from enjoying it's perfect location and beautiful views. It is well maintained and the rest of the staff was absolutely attentive!
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was good, except, my bathing suit was taken from my room, and the staff could not find it. At checkout, they said they will try to find and send it to me,but after a week, i don;t have it, i am pretty sure it was taken from the room, i hung it on the door hanger, after returning from the swimming pool, and the next day we went out for several hours, upon return, i wanted to go swimming and my suit was gone,and the staff could not find it, so, i am pretty upset, specially, we have stayed at this hotel many a times over the past decades, the sad part is, they didn't even offer any compensation for it, was a very expensive suit and almost brand new, next time, i will make sure to mention it and just not have the room cleaned, very disappointed.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to the beach. Friendly staff. Loved the pool but could be warmer as it is really foggy in the area
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spa clean smell everywhere, not super crowded, on the water
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great only do understand why we have to pay separate for the coffee even you paid for the vouchers!
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Wish I would have had more time to stay and relax!!
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Resort

Our stay was exactly what we needed & expected from the Cliffs....relaxing, comfortable & very enjoyable, with an amazing pool & ocean view.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, friendly, the valet plugged in my car and made sure it was charged, the pool and hot tub were well maintained, clean and comfortable (although sometimes very busy), views and beach access were perfect
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

very nice property

staff was wonderful very accommodating we arrived at 11 and they had us in a room within 15 min was very clean. will defiantly stay again.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and hotel / restaurant
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Meh

I felt that the person checking me in should have actually told me what amenities were available to me. They told me nothing. Just checked me in. I had no idea what the place had to offer. I don’t know the name of our check in person but it was a young man with dreadlocks. He wasn’t rude but he didn’t offer any information either. The room was clean and bedding was nice but the bathroom seemed like it needed a facelift. Yellowing grout etc.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort

Nice enough

Nice property but it’s worn and dated. Beds are comfortable yet dangerously tall. Beautiful view.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Valet staff was awesome...our room was clean, quiet and cozy... front desk staff was not super friendly... but they had many people in and out and were trying to manage the flow of guests. Beautiful location and ambiance. Avoid the Spa at all costs- got a massage and came back bruised terribly. I get massages regularly from all over and never ever have I been bruised. Feeling sore after a deep tissue is normal but I was literally black and blue to the point where it was hard to sleep/sit in our car.
Stayed 3 nights in Jun 2019