Not overly welcoming. Had just stayed in two places where warmly greeted, cookies, coffee, free wine/beer at happy hour, breakfast etc. - not at the Sandcastle. Instead: Coffee plus small bottle of water - 8 dollars. Small glass of mediocre wine 12 dollars. Nice place. Clean. Easy. But didn't feel the love.
Room was fairly clean. Bathroom needed a sweep and room needed a vacuum. Found hair under the plastic cups they give out. Other than that it was a good stay.
Good
My friend assumed a few things and she was wrong, or times changed. No Pool. No Hot tub. Parking wasn't free but $20 added per day. No free breakfast. The TV only played basic cable and HBO. The On Demand didn't work and the TV isn't blue tooth so you can't stream from your phone/iPad. The walls were very thin. Same with the ceiling. I could hear pounding feet after 10pm. And music from the room room next door. If you didn't get to the three fire pits by 4pm, I doubt you'd get to sit there at all. Seems like when one family sat there, they took it over for the night. Bring a space heater and a long extension cord for your own balcony instead! We liked that they had free bikes to use. The location is great. The parking was easy. We had to ask for toiletry refills and clean towels but that's not an issue. Easy walk to the beach, the pier and the main road for food and entertainment. I'd look abit harder for a place to stay that offered more amenities before staying there again, for the price they charge. But its fairly convenient. And they supply ear plugs.
Our Dad, Grandfather gifts us with trips. Our go to tour guide. Once again Pismo Beach Sandcastle Hotel was rigjt on with his excellent taste in accommodations..
I was expecting this property to be like the pictures. I was so excited and looked forward to my stay. It turns out the location has two buildings, the building advertised has nicer rooms and furnitures. The other building is worse than a motel. The furnitures are very old and the mattress would sink in when I laid down on it. I regret my stay and I’ll never stay there again. And you have to have for parking as well. Which I didn’t mind, but I was very disappointed in the room that we received. I should’ve read believed the bad reviews on here
I like the location and the cleanliness
Nice hotel. Great location. Clean and comfortable
Staff did not want to be there and showed it, charged for things that were not disclosed in advance
Loved being steps from beach and pier
Would definitely stay again.
The room and hotel were great.... a great location as well.... my only issue is.... if you are going to pay that much then the rooms should be in top shape. Our shower had mold on all corners. Paint chipping on the bottom of the bathroom door and when you shower and pull the lever to have the water head dispense, the bottom faucet is still pouring
Good choice for location. Bed was excellent as well as breakfasts. Only problem I can see is the bathroom was not handicap equipped.
We loved the location and the beach view. Will definitely be staying here again.
Hotel was beautiful and very clean, right on the beach.
Located in Downtown Pismo Beach, Sandcastle Hotel on the Beach is adjacent to Pismo Beach Pier and within a mile (2 km) of other popular sights like Monarch Butterfly Grove. This 75-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a rooftop terrace.
This hotel is home to a bistro and a bar/lounge. Get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include iPod docks, coffee makers, and free local calls. Housekeeping is available on request.
At Sandcastle Hotel on the Beach, guests have access to a rooftop terrace, free WiFi in public areas, and free use of bicycles. Self parking is offered for USD 20 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this beach hotel include express check-out, a terrace, and a fireplace in the lobby.
Not overly welcoming. Had just stayed in two places where warmly greeted, cookies, coffee, free wine/beer at happy hour, breakfast etc. - not at the Sandcastle. Instead: Coffee plus small bottle of water - 8 dollars. Small glass of mediocre wine 12 dollars. Nice place. Clean. Easy. But didn't feel the love.
Room was fairly clean. Bathroom needed a sweep and room needed a vacuum. Found hair under the plastic cups they give out. Other than that it was a good stay.
Thank you for taking the time to review your stay, we apologize for the overall cleanliness of the room we will be addressing this to our housekeeping staff.
Good
Thank you for taking the time to write about your stay, we hope to welcome back someday!
My friend assumed a few things and she was wrong, or times changed. No Pool. No Hot tub. Parking wasn't free but $20 added per day. No free breakfast. The TV only played basic cable and HBO. The On Demand didn't work and the TV isn't blue tooth so you can't stream from your phone/iPad. The walls were very thin. Same with the ceiling. I could hear pounding feet after 10pm. And music from the room room next door. If you didn't get to the three fire pits by 4pm, I doubt you'd get to sit there at all. Seems like when one family sat there, they took it over for the night. Bring a space heater and a long extension cord for your own balcony instead! We liked that they had free bikes to use. The location is great. The parking was easy. We had to ask for toiletry refills and clean towels but that's not an issue. Easy walk to the beach, the pier and the main road for food and entertainment. I'd look abit harder for a place to stay that offered more amenities before staying there again, for the price they charge. But its fairly convenient. And they supply ear plugs.
We would like to thank you for taking the time to review your recent stay with us, we apologize for any inconveniences you went through throughout your stay.
Our Dad, Grandfather gifts us with trips. Our go to tour guide. Once again Pismo Beach Sandcastle Hotel was rigjt on with his excellent taste in accommodations..
Thank you for the kind review we greatly appreciate the positive feedback and hope to see you all again until then take care and be safe.
I was expecting this property to be like the pictures. I was so excited and looked forward to my stay. It turns out the location has two buildings, the building advertised has nicer rooms and furnitures. The other building is worse than a motel. The furnitures are very old and the mattress would sink in when I laid down on it. I regret my stay and I’ll never stay there again. And you have to have for parking as well. Which I didn’t mind, but I was very disappointed in the room that we received. I should’ve read believed the bad reviews on here
Thank you so much for your review. I sincerely apologize for your experience, this is not the level of service we are accustomed to providing on a daily basis. We appreciate you taking the time to show us what we can be doing better. I will pass this feedback along to the team as a growth opportunity. We will definitely notify maintenance about the concerns.
I like the location and the cleanliness
Thank you so much for your positive review!
Nice hotel. Great location. Clean and comfortable
Thank you for the lovely review we greatly appreciate the positive words.
We deeply apologize for the poor service you received while staying with us we greatly appreciate the feedback we will be addressing your concerns promptly.