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Hilton Garden Inn San Luis Obispo-Pismo Beach

3.0 out of 5.0

Recent guest reviews

Nice hotel away from the hussle of pismo beach. Very clean and friendly staff. Easy parking and access to freeways.

The room wasn't very clean. I was barefoot and when I got in the shower the water was black. All of this was from the dirty carpet. We were also disappointed that the breakfast wasn't included in the overall room cost. We were charged an extra #13/ person which we felt was excessive since we'd spent over $200 for the room. Our total stay was over $800. Too expensive for what we got or better: didn't get

Did not appreciate seeing the breakfast staff give breakfast vouchers so they wouldnt have to pay for breakfast and just looked at us when we seen what they did

It is clean and near the freeway. It is not near anything you can walk to. Eating options slim. Rooms nice.

The hotel is very attractive and very convenient to the freeway. But we had 2 rooms and one had a "view" of a wall! Paid the same for each and feel that room should have been considerably less in rate! The dining area seemed like eating in a lobby. It was too plain . The server was very nice though! Also, thought the decor could have been brighter in the rooms. Maybe some blue or green tones instead of drab terra cotta on the wall.

room was good .ok value ,toilet kept running off on all day all night. no big deal. we would go there again.

The room was very comfortable and neat. However, our shower got the floor wet, and when I mopped up the water with a towel, the floor was not clean at all. I liked the idea of the light bar next to the door for house keeping, door bell, and do not disturb. I set the house keeping sign at 10:30 AM and they had not come by 4:15PM. Pool and spa were great. The front desk were very pleasant and helpful...directions;food suggestion, and answered all our questions.

My boyfriend and I wanted a quiet scenic getaway for the weekend, so we made the trip up to pismo beach. This hotel was affordable an clean and the location was great. Since we were only going to be there a few days we didn't want to make a big fuss but the only negatives about this experience were the noise/noises coming from approve and the staff. We weren't greeted or acknowledged when we would enter/leave the hotel throughtout the day, not once. The only time we spoke to someone was upon check in. We dont need to be greeted everytime but at least once or twice, a quick "hello" would have been nice. As for the noise, it sounded like someone was throwing boxes on the floor. This went on throughout our time there and there was another noise coming from the pipes/plumbing. We could've complained but we didn't want to be a bother especially since the staff wasn't exactly inviting or welcoming, so we just dealt with it. It wasn't so unbearable. We would recommend this place simply for the location and cleanliness.

We stayed 1 night and arrived a little later due to bad weather. The regular coffee in the lobby was gone as well as anything else that was available at check in. I thought the stay included a breakfast so I will be sure to keep a copy of all amenities next time I book. The room was clean, quiet and pleasant. The hotel is located on the east side of the freeway so you do have to drive to eat, shop or sight see. I would stay again.

We spent one night at this Hilton while visiting nearby colleges. It was comfortable, clean, and the staff was helpful. The hotel is fairly new and it's well kept. I would definitely recommend a stay here.

My wife and i wanted to get near the ocean. We really enjoyed our stay, especially the bed. Very comfortable, one of those beds you can adjust the firmness to your individual needs. We will be back. Very clean and great quiet location right off the 101 highway.

I put my parents up here while they were in town visiting and they were very pleased. I was impressed with the comfort, cleanliness and value.

clean...nice.....pool and hot tub were nice... easy check in...friendly staff

The hotel was very nice and clean. The pool/hot tub area was great. The rooms are very spacious and comfortable.

good experience. clean and very comfortable rooms. Hotel was close to the beach and easy to find.

Great hotel, huge room, very nice and clean hotel. Wonderful experience.

The room was very clean, best of all the location was excellent.

We stayed in San Francisco the nite before and picked Pismo beach as our half way point. We didn't arrive til 2 in the morning and they still had our room. The stay was so nice. I was sad we couldn't stay longer to enjoy everything. We even missed breakfast because we didn't want to leave the room. Definitely will be going back for a longer stay.

We were party of 9 people including 4 kids. Stayed for a saturday night. The rooms were clean. We called a week before to notify staff that we are celebrating my son's 1st birthday there but they didn't do anything special as a courtesy. Also in the family suite(1 king, 2queens), we had to keep the door between the 2 rooms open as the air coniditioning did not work in the king bed room. We had another room opposite to the suite where the shower did not work so had to get that fixed.We notified the hotel manager and he offered a discount for future visit but still waiting on his email. Orbitz customer service did not help at all. They said it was an issue to be dealt with hotel only. So overall, it was an okay experience, nothing out of the ordinary.Location was good.I highly recommend booking through hotel directly than Orbitz. They offer the same price & better discounts & service if booked directly through them.

First off, I know finding a hotel room that's nice, clean, has nice amenities, is new and in a pleasant location is challenging on the central coast of california. So many hotels are expensive while still not being clean or new. While the hilton garden inn isn't cheap, it's reasonably priced for the area. But let me tell you, when we saw the room, it instantly put us in a great mood and made our whole vacation twice as enjoyable. The staff was extremely friendly, the hotel was absolutely beautiful, our room was luxurious, attractive, and spotlessly clean. I can't say enough about it. The only slightly critical thing I could say is that when it's absolutely quiet, you may be able to hear a little noise from the room above you, but that's not unusual for even fine hotels. We will definitely stay there again when in pismo beach. I promise you won't be disappointed.

Room options

Room, 1 King Bed

King 1 | Sleeps 2

king bed pool view ns

King 1 | Sleeps 2

King deluxe

King 1 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Hilton Garden Inn San Luis Obispo-Pismo Beach

Everyone (3) Couples (34) Business (4) Family (28) Friends (1) Other (2)
5

great clean hotel with friendly staff

Everyone

Nice hotel away from the hussle of pismo beach. Very clean and friendly staff. Easy parking and access to freeways.

By on Apr 26, 2017

Review comment responded on May 2, 2017

Thank you for taking a moment to share your experience. I was very happy to read you had a nice stay with us at Hilton Garden Inn Pismo Beach and our team is looking forward to welcoming you back to our hotel soon. As a Hilton Honors member we truly value your loyalty; not just to our hotel but the entire Hilton family of hotels. Best regards and safe travels!

2
Everyone

The room wasn't very clean. I was barefoot and when I got in the shower the water was black. All of this was from the dirty carpet. We were also disappointed that the breakfast wasn't included in the overall room cost. We were charged an extra #13/ person which we felt was excessive since we'd spent over $200 for the room. Our total stay was over $800. Too expensive for what we got or better: didn't get

By on Nov 20, 2016

Review comment responded on Nov 23, 2016

Thank you for taking the time to share your experience about your recent stay at our hotel. I sincerely appreciate your feedback and I am very sorry we did not exceed your expectations. I will make sure to review proper procedure for handling these types of issues with our housekeeping team. Since we have a full service restaurant on property breakfast is generally not included at Hilton Garden Inns at this time. I know that it can be confusing as many hotel brands do include a breakfast option. I will make sure to work with the team here to better explain to our arriving guests about the services that are and are not included at our hotel.I understand your first impression of our hotel was not very favorable but I would you would give us the opportunity to provide a better impression if you decided to stay with us again. Have a good day.

1

staff stole lied about breakfast

Everyone

Did not appreciate seeing the breakfast staff give breakfast vouchers so they wouldnt have to pay for breakfast and just looked at us when we seen what they did

By on Jun 5, 2016

Review comment responded on Jun 21, 2016

I really appreciate you taking the time to let us know your thoughts about your recent stay. I am sorry if we did not communicate thoroughly to you upon arrival that the Hilton Garden Inn brand does have a full service restaurant on property and so we do not have a complimentary continental breakfast offered. My apologies for the misunderstanding. I hope were able to enjoy the rest of your stay with us and if your travels bring you back to Pismo Beach you would consider staying with us again. Have a good day.

4

piano review

Families

It is clean and near the freeway. It is not near anything you can walk to. Eating options slim. Rooms nice.

By on Oct 4, 2015

3

mid coastal stop

Families

The hotel is very attractive and very convenient to the freeway. But we had 2 rooms and one had a "view" of a wall! Paid the same for each and feel that room should have been considerably less in rate! The dining area seemed like eating in a lobby. It was too plain . The server was very nice though! Also, thought the decor could have been brighter in the rooms. Maybe some blue or green tones instead of drab terra cotta on the wall.

By on Aug 20, 2014

4

pismo

Families

room was good .ok value ,toilet kept running off on all day all night. no big deal. we would go there again.

By on Jul 15, 2014

4

good family get away

Families

The room was very comfortable and neat. However, our shower got the floor wet, and when I mopped up the water with a towel, the floor was not clean at all. I liked the idea of the light bar next to the door for house keeping, door bell, and do not disturb. I set the house keeping sign at 10:30 AM and they had not come by 4:15PM. Pool and spa were great. The front desk were very pleasant and helpful...directions;food suggestion, and answered all our questions.

By on Jul 13, 2014

4

weekend getaway

Couples

My boyfriend and I wanted a quiet scenic getaway for the weekend, so we made the trip up to pismo beach. This hotel was affordable an clean and the location was great. Since we were only going to be there a few days we didn't want to make a big fuss but the only negatives about this experience were the noise/noises coming from approve and the staff. We weren't greeted or acknowledged when we would enter/leave the hotel throughtout the day, not once. The only time we spoke to someone was upon check in. We dont need to be greeted everytime but at least once or twice, a quick "hello" would have been nice. As for the noise, it sounded like someone was throwing boxes on the floor. This went on throughout our time there and there was another noise coming from the pipes/plumbing. We could've complained but we didn't want to be a bother especially since the staff wasn't exactly inviting or welcoming, so we just dealt with it. It wasn't so unbearable. We would recommend this place simply for the location and cleanliness.

By on May 16, 2014

4

family visit

Families

We stayed 1 night and arrived a little later due to bad weather. The regular coffee in the lobby was gone as well as anything else that was available at check in. I thought the stay included a breakfast so I will be sure to keep a copy of all amenities next time I book. The room was clean, quiet and pleasant. The hotel is located on the east side of the freeway so you do have to drive to eat, shop or sight see. I would stay again.

By on Apr 30, 2014

5

hilton garden inn pismo beach

Families

We spent one night at this Hilton while visiting nearby colleges. It was comfortable, clean, and the staff was helpful. The hotel is fairly new and it's well kept. I would definitely recommend a stay here.

By on Apr 16, 2014