My family and I enjoyed our recent stay. The only complain I have is upon booking our room I paid for breakfast at their buffet which was an additional $14/ per person x4. When I checked in the desk informed me that due to Covid their restaurant was closed which I totally understand, but they will provide a refrigerated boxed breakfast. I requested for a refund as my expectation was to have hot food and I was denied. I called orbitz, customer rep was able to get me a coupon to use on next booking. Otherwise the hotel was great. Location was beautiful.
Rooms were clean and sanitized. Clerks were very helpful.
Had parking for our trailer, room was large and clean.
The propery is really nice. I appreciated checking into my room 30 mins before check in. The family room is very spacious perfect for a family of 5. Due to covid I assumed food wouldnt be available, on the signs it says to ask but it was never brought up during check in how that worked. Coffee is available on the side of check in but wasnt offered when I arrived early to check on my room availability. Great hotel, quiet, clean & spacious!
There was plenty of available parking on this property yet they charged a nightly parking fee. During the pandemic this property wasn't close to full occupancy.
King bed room was spacious! Kids can enjoy the room and heated pool!
Modern, pleasant grounds, quick & polite check-in staff.
The fitness center was a joke the two treadmills that were in there were both not working and had only 1 stationer bike that was working and the elliptical was making loud noise probably abt to go out of service. Horrible the cleaning lady knew and said nothing to the front desk because I called and they advised they would send someone and they came and said nothing can be done! Waste of time and the breakfast really continental and wanted to charge $13 per person not worth another stay!
Will not stay there again. Breakfast buffet was cold. No USB ports except for one on TV. Beds were uncomfortable.
We live in room 232, and I see ants in the bathroom and in the bed of the room.
What a welcome relief to have this hotel as an option. Hilton was leaps and bounds better than most hotels we’ve stayed at in the Pismo area. Location is across the freeway, but still only minutes to downtown. Rooms are large, we were able to accommodate a rollaway bed in our two queen room with plenty of space remaining. Staff is friendly, And totally willing to work with us and when we asked for an early check-in, as well as making the request for an extra roll away bed happen. Convenient, clean an nice amenities!
Sensible option for a family of four, clean room, pool open till 10pm and helpful staff.
Great location. Easy access from the freeway. Super professional staff. Smooth check in and out. Enjoyed my time greatly!
Nice hotel for the price. Quiet and clean. Great parking
Hotel feels clean and is in a beautiful hillside neighborhood. Pleasant lobby and grounds. Complimentary coffee and water in the lobby. Right off the highway and easy to find. Denny's, fast food and outlets conveniently across the highway.
Staff was efficient and professional. The hotel is beautiful and very clean and close to the FWY and restaurants. We stayed in a family suite which had two queen beds in the main living area and a king bed and additional half bathroom in the master bedroom; perfect for our needs. While the room appearance was excellent the beds were noisy and not as comfortable as beds in other Hiltons; it was difficult to sleep because the bed made so much noise whenever there was ANY movement. They were adjustable beds and appeared to have air pockets which likely caused the noise. The view was peaceful.
Nice hotel away from the hussle of pismo beach. Very clean and friendly staff. Easy parking and access to freeways.
Pismo Beach Pier is within 2 miles (3 km) of Hilton Garden Inn San Luis Obispo-Pismo Beach while other popular attractions such as Monarch Butterfly Grove are within 3 miles (5 km). This 120-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
All 120 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, laptop-compatible safes, and desks.
At Hilton Garden Inn San Luis Obispo-Pismo Beach, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is offered for USD 6 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include conference space, a business center, and free newspapers.
My family and I enjoyed our recent stay. The only complain I have is upon booking our room I paid for breakfast at their buffet which was an additional $14/ per person x4. When I checked in the desk informed me that due to Covid their restaurant was closed which I totally understand, but they will provide a refrigerated boxed breakfast. I requested for a refund as my expectation was to have hot food and I was denied. I called orbitz, customer rep was able to get me a coupon to use on next booking. Otherwise the hotel was great. Location was beautiful.
Rooms were clean and sanitized. Clerks were very helpful.
Had parking for our trailer, room was large and clean.
The propery is really nice. I appreciated checking into my room 30 mins before check in. The family room is very spacious perfect for a family of 5. Due to covid I assumed food wouldnt be available, on the signs it says to ask but it was never brought up during check in how that worked. Coffee is available on the side of check in but wasnt offered when I arrived early to check on my room availability. Great hotel, quiet, clean & spacious!
There was plenty of available parking on this property yet they charged a nightly parking fee. During the pandemic this property wasn't close to full occupancy.
Thank you for taking the time to submit your review about your recent stay with us. I am sorry you did not enjoy your stay as much as you could have because of the issues you mentioned. It’s always helpful to hear from our guests so we can improve on the experience for everyone. Best regards and safe travels.
Hello from Pismo Beach! Thank you very much for giving us a 5 out of 5 rating. We appreciate you the taking time to let us know about your stay at our hotel. Safe travels and we hope we see you in Pismo Beach again soon.
King bed room was spacious! Kids can enjoy the room and heated pool!
Thank you so much for taking the time to submit your review of our hotel. I am very happy to read you enjoyed our pool area and large guestrooms. I hope you will be able to be our guest again the next time your travels bring you to Pismo Beach. Have a great day!
Modern, pleasant grounds, quick & polite check-in staff.
Thank you for taking the time to share your experience about your recent stay at our hotel. We appreciate your feedback as we are continually working to improve our guest's experience and the comments we receive from our guests helps us towards accomplishing that goal. Best regards and safe travels!
I was very happy to read that you felt comfortable giving us 5 stars. Feedback from our guests is very important and I appreciate you taking time to let us know about your stay at our hotel. Safe travels and I hope we see you in Pismo Beach again soon!
Thank you for taking a moment to share your experience. We appreciate you being our guest during these challenging times. We will be sure to follow up with our team as you indicated there was room to improve on getting information out to our guests.. We hope we will be able to welcome you back to our hotel soon. Best regards and safe travels in 2021!