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Best Western Capistrano Inn

2.5 star property

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Photo gallery for Best Western Capistrano Inn

Exterior
Free daily full breakfast
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Combined shower/tub, free toiletries, hair dryer, towels
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Place, Mission San Juan Capistrano
    ‪8 min walk‬
  • Place, San Juan Hills Golf Club
    ‪12 min walk‬
  • Place, Los Rios Historic District
    ‪2 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(10 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(19 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

2 Double Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet, Microwave and Refrigerator, Coffee Maker, Iron, Hairdryer

  • Sleeps 2

2 Queen Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

Mobility Accessible Pet Friendly 2 Queen Room with Bathtub

  • Sleeps 4

View all photos for Mobility Accessible Pet Friendly Queen Room with Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Mobility Accessible Pet Friendly Queen Room with Bathtub

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Pet Friendly Room, Balcony, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

  • Sleeps 4

About the neighborhood

San Juan Capistrano

Located in Downtown within a short walk of Mission San Juan Capistrano, Best Western Capistrano Inn is within a few miles (5 km) of other popular sights such as The Coach House. This hotel has 108 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Historic Town Center Park - 7 min walk - 0.4 miles
  • Mission San Juan Capistrano - 8 min walk - 0.5 miles
  • Rancho Capistrano Winery - 8 min walk - 0.5 miles
  • San Juan Hills Golf Club - 12 min walk - 0.7 miles
  • Los Rios Historic District - 2 min drive - 1.7 miles

Getting around

  • San Juan Capistrano Depot - 11 min walk
  • John Wayne Airport (SNA) - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Del Taco - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Best Western Capistrano Inn

At Best Western Capistrano Inn, guests have access to an outdoor pool, free WiFi in public areas, and a hot tub. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also standard.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Best Western Plus Marina Shores Hotel
Dana Point
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 1,008 reviews
$111 nightly
The price is $124
Apr 28 - Apr 29
Total with taxes and fees
Best Western Plus Marina Shores Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Frequently asked questions

What is there to do within easy reach of Best Western Capistrano Inn?

This hotel is situated in Downtown within a short 9-minute walk of Mission San Juan Capistrano. You'll also find Doheny State Beach and Dana Point Harbor within a short drive.

How much does it cost to stay at Best Western Capistrano Inn?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Best Western Capistrano Inn on Apr 12, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Capistrano Inn?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does Best Western Capistrano Inn include a casino at the property?

No, Best Western Capistrano Inn doesn't have a casino.

Is there an indoor pool at Best Western Capistrano Inn?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 9:00 PM.

What amenities will couples enjoy at Best Western Capistrano Inn?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include valley views and free Internet access.

Are there hot tubs at Best Western Capistrano Inn?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Capistrano Inn feature a restaurant that includes a breakfast menu?

Yes, Best Western Capistrano Inn serves free full breakfasts each morning from its snack bar.

Does Best Western Capistrano Inn allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Capistrano Inn for a fee of USD 30 per pet, per night.

Are there connecting rooms at Best Western Capistrano Inn?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Capistrano Inn?

The closest major airport to Best Western Capistrano Inn is John Wayne Airport (SNA), which is 22.1 mi away (28 minutes by car).

Are there rooms with balconies at Best Western Capistrano Inn?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy valley views.

Best Western Capistrano Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 177 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 83 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

paul

Stayed 1 night in Feb 2026

6/10 Okay

Eleanor

Liked: Cleanliness, property conditions & facilities, room comfort
Menu was fresh, good; parking was close; help with luggage was good; however, the heater did not work, even when they said it would--was loud and noisy and did not adjust temperature so I couldn't sleep, and that's a bummer. They need to update All of the older heaters; is not fair to the guests/clients who can't sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Updated Room, Extremely Clean and within a 10 minute walk to downtown.
Stayed 2 nights in Dec 2025

8/10 Good

Suzanne

Menu for breakfast was similar to other hotels I stayed in during my visit. Room was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

April

C
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
The staff was great!! The room was clean, bed was comfy but the shower needed work. The breakfast was well stocked by staff but food needs improvement. There were many choices so we didn’t go hungry
Stayed 1 night in Dec 2025

8/10 Good

KEHSHIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025

6/10 Okay

Heather, Riverside

Traveled with family
Disliked: Property conditions & facilities
Staff were very courteous and price was moderate for a very high priced area. Breakfast was good, wifi free and streaming tv options were available. Bed was comfortable, except for plastic mattress protector that made me sweat. Shopping and fast food nearby. All positives. But this property is so worn out, with peeling furniture, damaged blinds, lack of plugs, damaged woodwork and scarred paint. It is sadly in need of updates and refreshed. It’s so dilapidated that it’s hard to feel that the room is clean. Housekeeping was limited and spotty service - 2 days no one showed up at all, therefore overflowing wastebaskets and no coffee replacement. It’s a primo location, but not a primo experience.
Stayed 8 nights in Dec 2025

10/10 Excellent

Tyler

Stayed 1 night in Dec 2025

4/10 Poor

OSCAR, DOWNEY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you’re staying facing the freeway stay away or change rooms . Freeway to loud. Also. We also notice I could hear every time someone shower or used the bathroom . The plumbing .
Stayed 1 night in Dec 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was comfy and the breakfast was good.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Met all needs
Stayed 3 nights in Dec 2025

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was good value for the price. Free plentiful parking, great free buffet breakfast with a large variety to choose from. Room was clean and bed comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

gisell

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Nice staff. Quiet and comfortable. Loved that it was walking distances from everything. Well if you're used to walking, it's about a 5 minute walk to downtown
Stayed 2 nights in Dec 2025

8/10 Good

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Affordable, clean and free breakfast. What more can you ask for?!
Stayed 1 night in Dec 2025

10/10 Excellent

Donte

Stayed 1 night in Dec 2025

10/10 Excellent

John, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Good room - simple checkin - decent price
Stayed 1 night in Dec 2025

10/10 Excellent

Mathew

Stayed 1 night in Dec 2025

2/10 Terrible

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
It was the room I belive it was suppose to be two queens but they were fulls. Im 5'6 I barely fit on the bed.
Stayed 2 nights in Dec 2025

10/10 Excellent

lewis

Stayed 1 night in Dec 2025

10/10 Excellent

YUZHANG

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and quiet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room great staff nice breakfast easy parking
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 2 nights in Dec 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Newly remodeled rooms. Great location for freeway access. Friendly staff.
Stayed 1 night in Dec 2025

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