Best Western Capistrano Inn

2.5 star property
Hotel with free breakfast, a quick walk to Mission San Juan Capistrano

Choose dates to view prices

Photo gallery for Best Western Capistrano Inn

Exterior
Free daily full breakfast
Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Parking available
  • Laundry

Explore the area

Map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Mission San Juan Capistrano
    ‪8 min walk‬
  • The Coach House
    ‪2 min drive‬
  • Doheny State Beach
    ‪4 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪24 min drive‬

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Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Juan Capistrano

Mission San Juan Capistrano is a short stroll from Best Western Capistrano Inn, and other popular attractions like The Coach House are within a few miles (5 km). This hotel has 108 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mission San Juan Capistrano - 8 min walk - 0.5 miles
  • Los Rios Historic District - 2 min drive - 1.7 miles
  • The Coach House - 2 min drive - 2.1 miles
  • Doheny State Beach - 4 min drive - 3.7 miles
  • Dana Point Harbor - 7 min drive - 4.7 miles

Getting around

  • San Juan Capistrano Depot - 11 min walk
  • John Wayne Airport (SNA) - 28 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Bad to the Bone BBQ - ‬8 min walk
  • ‪Del Taco - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Best Western Capistrano Inn

Hotel with free breakfast, a quick walk to Mission San Juan Capistrano
At Best Western Capistrano Inn, guests have access to an outdoor pool, free WiFi in public areas, and a hot tub. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 6 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Frequently asked questions

What is there to do within easy reach of Best Western Capistrano Inn?

This hotel is located in San Juan Capistrano within a short 10-minute walk of Mission San Juan Capistrano. You'll also find Dana Point Harbor and Doheny State Beach within a short drive.

Will I be able to park at Best Western Capistrano Inn?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does Best Western Capistrano Inn include a casino at the property?

No, Best Western Capistrano Inn doesn't have a casino.

Is there an indoor pool at Best Western Capistrano Inn?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 9:00 PM.

Is Best Western Capistrano Inn good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include valley views and free Internet access.

Does Best Western Capistrano Inn have a hot tub?

Yes, this hotel has a spa tub.

Does Best Western Capistrano Inn feature a restaurant that includes a breakfast menu?

Yes, Best Western Capistrano Inn serves free full breakfasts each morning from its snack bar.

Does Best Western Capistrano Inn allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Capistrano Inn for a fee of USD 30 per pet, per night.

Does Best Western Capistrano Inn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Capistrano Inn?

The closest major airport to Best Western Capistrano Inn is John Wayne Airport (SNA), which is 22.2 mi away (28 minutes by car).

Are there rooms with balconies at Best Western Capistrano Inn?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy valley views.

Best Western Capistrano Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 374 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 95 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Hilda

Stayed 1 night in Apr 2025

10/10 Excellent

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faith and family weekend

I had a family weekend with my sister. It was beautiful. The hotel was perfect. It was pretty. The pool was nice and clean. The staff was extremely friendly and helpful. I would definitely come back.
Stayed 2 nights in Mar 2025

6/10 Okay

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and housekeeping personnel. The property is undergoing renovation as of March 2025. Relatively frequent sirens on the nearby roads.
Stayed 2 nights in Mar 2025

10/10 Excellent

CHRISTOPHER

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

colette

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Our family reserved three rooms this past Saturday night. All three rooms had a high pitched noise that kept coming on and off all night and day. It was not the AC unit we could not figure out where this high-pitched noise was coming from. It was very irritating. Also, there’s not much soundproofing. We could hear, baby screaming, and crying and children running up and down the halls early in the morning!
Stayed 1 night in Mar 2025

2/10 Terrible

Nickey

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience. There was no power the whole time. It was so disappointing I had 4 rooms there for my guests. I felt really bad.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near the freeway
Stayed 1 night in Mar 2025

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was wonderful but the hot tub could be replaced or something. The inside cement was rocky like it corroded.
Stayed 1 night in Mar 2025

2/10 Terrible

Robert, Jess Ranch

Traveled with partner
Disliked: Amenities, property conditions & facilities
No electricity to property, no hot water we stayed until it got dark, the electricity to the property never came on, it affected the hot water so we checked out they were unable to provide light or any arrangements for the darken property, we will approach Expedia for a refund or dispute the credit card payment
Stayed 1 night in Mar 2025

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

suzanne

Liked: Staff & service
I was a bit disappointed in the condition of the property. They are doing some work on half of the rooms,-hopefully, they will also upgrade the side I was on, as well Everything in working order, but I presumed the Jacuzzi was closed, as it was brown. The manager was kind enough to respond to my BW review. The breakfast selection was great Overall, not bad, but a bit better for the price would be appreciated.
Stayed 1 night in Mar 2025

8/10 Good

Bonnie, Hanford

Traveled with family
Liked: Cleanliness, staff & service, amenities
It ok but the breakfast is amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively convenient, but be aware that it is on the other side of the 5 freeway from attractions and dining. This is walkable during the day, but you may need to drive or take ride share at night. It was surprisingly and pleasantly quiet given its proximity to the freeway.
Stayed 1 night in Feb 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Great service. Quick check in & out. Very friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnighter in town for a musical show. Convenient location.
Stayed 1 night in Mar 2025

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Really comfortable bed and great pillows. Impressive breakfast with omelets, eggs and sausages. Not your standard continental fare. Only minor issue is no elevator so you need to drag your luggage up if on the second floor. Very convenient location for walking into downtown San Juan Capistrano
Stayed 2 nights in Mar 2025

10/10 Excellent

Bharat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value comfortable room could have used an extra chair though. Free breakfast was good.
Stayed 4 nights in Feb 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Courtesy and Information From the death clerk with

Our stay has been great although check out time.Seems a little early since we didn't Check-in till 4 o'clock in the afternoon.Looking forward to a later check out time
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela, Seattle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast Loved the staff at the breakfast and the front desk.
Stayed 4 nights in Feb 2025

4/10 Poor

Tim

Traveled with partner
Disliked: Staff & service, amenities
Location was perfect near the train but room was outdated and the clientele a bit sketchy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located near freeways; staff was very friendly. The breakfast they serve is really good and everything was very clean. The room was clean and very comfortable.
Stayed 11 nights in Feb 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is literally much more than it costs! Perfect experience. Hope there will be water and toothpaste next time
Stayed 1 night in Mar 2025