My stay at the Marina Inn was marred by three days of continual toilet issues. The issue was reported to the Front Desk numerous times, but was never truly fixed and for some reason a room move was not available even though occupancy appeared to be extremely low (?). Unfortunately, the solution (per my request) was to leave a plunger in the room (which had to be utilized), just to insure a bigger problem was not encountered. What could have been a decent review is clouded by the plumbing and service problems. This is an older property and could exceed expectations due to its location, but it appears proper upkeep, training and service is lacking in many areas.
Walks at the harbor and close to restaurants.
The staff here is the saving grace of the property. They were warm and welcoming and so helpful. However, the hotel itself is very outdated.... interesting smells... not the cleanest and the views are not as shown in the pictures online. Property location is great, but I personally will not be staying here again unless they do some major updating of the facility.
Such a perfect spot for a long weekend, or a whole week! So much to do just walking around the area directly around the hotel. Friendly staff, laid-back atmosphere, and just an overall great experience! We will definitely be back for another trip in the future!
Great stay at this property for Ohana Fest Encore. Staff was super friendly! Close to the festival. Nothing to complain about here! Great weekend and would stay here again in a second!
please check me out if room 362 - key in rooms (wash the carpets)
Close to shops and beach. Hotel wasn't as clean as should be.
It was clean and close to everything, nice getaway that is affordable. It would’ve been nice if the bed had a pillow top.
Area was nice my room looked out to the marina loved waking up to the early morning fog and seeing paddle boarding and the boats, shopping nearby and some good restaurants , mornings had breakfast waffles and coffee was good , staff could of been warmer in the breakfast room but hey I get it I’m not a morning person either
We have been here for two days so far with no Hot water. They would not give us the discount other people were getting because we booked through orbitz said we had to contact orbitz The rooms were not clean. Bathroom was not clean and food packages and coke cans under the bed. Very disappointing as we have stayed here many times
Front desk staff very friendly and helpful. Property is aging. I reported a water issue in my room and neither management nor maintenance did anything about it, resulting on water waste, use of many extra towels and the inconvenience. The location is amazing and the place is quiet.
Many dining options, close to the harbor, easy return to freeway and pacific coast highway
Easy, friendly service at check in and out. Older but clean and comfortable room. Breakfast was warm and delicious with the most affable staff member service! We got there later in evening but there was a nice family vibe with kids enjoying the pool!
Staff were excellent. Room was was digustingly dirty. Carpet was dirty, every surface was grimy and sticky. Only clean thing was the bed.
Pay extra for harbor view but only seen large parking lot with people walk pass the room. Thin room request highest floor but got the room on 1st floor open hallway next to exit door and elevator . Very noisy from room above with loud music jumping running til 2:30 am by 6 am heard the loud talking laughing noises from people walked pass your room. A/c very loud. No privacy cannot open your curtain or door to get outside air. Waste money . No sleep for 2 nights from too much noises from both inside and outside the room. Bathroom also dirty bathtub just so nasty with black scum.. only good thing is location closed to restaurants and whale watching/ fishing.
Rooms were a little grimy, staff was friendly and professional.
Building is old, but it has nice location. Pretty close to the beach, several hikes, and spectacular views.
Dana Point Marina Inn places you next to Dana Point Harbor and a short stroll from other popular sights like Doheny State Beach. This 136-room hotel has conveniences like free breakfast, a marina, and an outdoor pool.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 9:00 AM.
All 136 rooms provide balconies or patios, refrigerators, and coffee makers. Guests can expect free WiFi and 48-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks. Housekeeping is available on request.
Guests of Dana Point Marina Inn enjoy a marina, an outdoor pool, and a gym. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, a spa tub, and conference space.
My stay at the Marina Inn was marred by three days of continual toilet issues. The issue was reported to the Front Desk numerous times, but was never truly fixed and for some reason a room move was not available even though occupancy appeared to be extremely low (?). Unfortunately, the solution (per my request) was to leave a plunger in the room (which had to be utilized), just to insure a bigger problem was not encountered. What could have been a decent review is clouded by the plumbing and service problems. This is an older property and could exceed expectations due to its location, but it appears proper upkeep, training and service is lacking in many areas.
Walks at the harbor and close to restaurants.
Hello Rick: Thanks for taking the time to leave us some feedback on Orbitz! We look forward to seeing you again soon.
The staff here is the saving grace of the property. They were warm and welcoming and so helpful. However, the hotel itself is very outdated.... interesting smells... not the cleanest and the views are not as shown in the pictures online. Property location is great, but I personally will not be staying here again unless they do some major updating of the facility.
Hello Linda: Thank you for your feedback on Orbitz. Please accept our apologies for the Housekeeping concerns that you encountered when you were with us recently.
Such a perfect spot for a long weekend, or a whole week! So much to do just walking around the area directly around the hotel. Friendly staff, laid-back atmosphere, and just an overall great experience! We will definitely be back for another trip in the future!
Hi Derek: Please come back to visit us again soon when your travels bring you back to Dana Point!
Great stay at this property for Ohana Fest Encore. Staff was super friendly! Close to the festival. Nothing to complain about here! Great weekend and would stay here again in a second!
Hello Danielle: WOW! A perfect 5 out of 5 on Orbitz...thank you!
please check me out if room 362 - key in rooms (wash the carpets)
Hello Tyler, Thank you for your great rating! We look forward to you next visit!
Close to shops and beach. Hotel wasn't as clean as should be.
We're sorry you were unhappy with your room - we'll work hard to fix the issue you experienced. Thanks for letting us know.
It was clean and close to everything, nice getaway that is affordable. It would’ve been nice if the bed had a pillow top.
Thank you for taking the time to review our hotel! We appreciate all feedback. Your suggestion have been noted an passed on. We look forward to your next visit.
Area was nice my room looked out to the marina loved waking up to the early morning fog and seeing paddle boarding and the boats, shopping nearby and some good restaurants , mornings had breakfast waffles and coffee was good , staff could of been warmer in the breakfast room but hey I get it I’m not a morning person either
Thank you for taking the time to rate & review out property!
We have been here for two days so far with no Hot water. They would not give us the discount other people were getting because we booked through orbitz said we had to contact orbitz The rooms were not clean. Bathroom was not clean and food packages and coke cans under the bed. Very disappointing as we have stayed here many times
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Good afternoon Mr. Burke, We are very sorry your stay was not what you expected. We have passed the information onto the proper department managers. Thank you for tking the time to inform us about your stay. We do hope you give us another try.