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 San Jose •1 Room
 San Jose • 1 Room
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The Westin San Jose

4.0 out of 5.0
Overview Reviews Amenities & Policies
302 South Market Street, San Jose, CA
1-844-663-2269
  • Steps from San Jose Con...
  • Free WiFi in rooms and ...
  • Onsite dining
  • 24-hour fitness center
4.2
out of 5
"Good!"
See all 84 reviews
Room cleanliness 4.5
Service & staff 4.5
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Business
  • Everyone

Recent guest reviews

It’s architecture is outstanding and classy. It’s also very close to The Ritz, the venue where the rock band I love performed last night

Staff was friendly. Room service was way to slow I was told it would only take 30 mins to get my bowl of fruit , hot water , and beer. It ended up taking 2 hours and I still had to pay for it. Also the room was extremely dusty everywhere . They also need to offer more channels.

The hotel had the look of a classic old hotel with very model bathrooms and beds. Loved the amount of pillow and quality of the mattress and sheets. In the bathroom they have Toto toilets and us the Kohler hydrorail rain head with hand held on a bar. Very nice.

Nice place, room had plenty of space nice and clean. Check in was nice and easy great customer service

only there for one night ! good experience overall

The room was so clean and the staff are very friendly.

The check in was a bit long but it was under my second last name. The room was very neat and clean, really comfortable beds.

All in all, we expected way more from this hotel for this price. The rooms are old and musty, and the bed was especially uncomfortable.

The hotel is beautiful, food was disappointing, and the rooms were very cramped but clean. Valet service was exceptional.

We booked this at the last minute while in San Jose. What a treat. The hotel staff were extremely courteous and the room was beautiful. I would recommend this to all of my family and friends.

I stayed 1 night at this hotel. I had very high expectations, which weren't met. The room itself was pretty small. It was a king bed room. The bathroom was small as well. The bed and bedding were very comfortable. The window was an old wooden window, which did not filter out the outside noise. I was on the 5th floor and I could still hear everything from outside. The a/c was extremely loud every time it turned on. The desk was very useful.

The hotel and most especially the valet staff were amazing! They were very accommodating. We checked out and they allowed us to leave our car for a few additional hours at no charge!

hotel guest elevator was making strange sound on start up. Need repair. The double bed in the room is short, did not fit my 5'8" body. Room is small, if I have 2 luggage, there is no place for the 2nd luggage. I can't turn around if I place it on the floor. The bathroom is small also. Very small area for my toilet set, I was worrying my shaver would fall in the toilet. Not worth the money.

South Market Street San Jose CA

Hotel highlights

  • Steps from San Jose Convention Center and The Tech Interactive
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Jose, The Westin San Jose is next to popular attractions like San Jose Convention Center and The Tech Interactive. This 4-star hotel has 171 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

Guests can expect to find free WiFi and 40-inch a flat-screen TV with digital channels. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a refrigerator, and a coffee maker.


Property features

Guests of The Westin San Jose enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is offered for USD 45 per day. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and free newspapers.

Room options

Room, 1 Queen Bed

Queen 1 | Sleeps 2
$159* Per night/room Oct 26 - Oct 27

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Suite, 1 King Bed with Sofa bed (SW-M)

King 1 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for The Westin San Jose

Everyone (18) Couples (32) Business (19) Family (9) Friends (5) Other (3)
5
Everyone

It’s architecture is outstanding and classy. It’s also very close to The Ritz, the venue where the rock band I love performed last night

By on Jul 28, 2019

5
Everyone

By on Jul 14, 2019

3
Partner Couples

Staff was friendly. Room service was way to slow I was told it would only take 30 mins to get my bowl of fruit , hot water , and beer. It ended up taking 2 hours and I still had to pay for it. Also the room was extremely dusty everywhere . They also need to offer more channels.

By on Jul 7, 2019

5
Families Partner Couples Families

The hotel had the look of a classic old hotel with very model bathrooms and beds. Loved the amount of pillow and quality of the mattress and sheets. In the bathroom they have Toto toilets and us the Kohler hydrorail rain head with hand held on a bar. Very nice.

By on Jun 3, 2019

4
Everyone

By on May 14, 2019

Review comment responded on May 17, 2019

Thank you for the 4 out of 5 rating.

5
Everyone

By on Apr 21, 2019

4
Everyone

By on Feb 27, 2019

5
Partner Couples

Nice place, room had plenty of space nice and clean. Check in was nice and easy great customer service

By on Feb 11, 2019

Review comment responded on Feb 16, 2019

Thank you for the fantastic comments about the check-in as well as the hotel. We hope to see you again!

5
Everyone

only there for one night ! good experience overall

By on Jan 16, 2019

Review comment responded on Feb 16, 2019

Thank you for the perfect review!

5
Everyone

The room was so clean and the staff are very friendly.

By on Dec 4, 2018

The Westin San Jose

302 South Market Street, San Jose, CA 95113
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