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Recent guest reviews

Staff and entire stay was excellent!!!

Nice rustic hotel in downtown San Jose!

Clean and comfortable

Property did not have room service did not have amenities bathroom not well take care of sheets and blankets had a bad odor. Coffee machine did not work properly WORSE Westin Hotel. Price too high, I rank this hotel as equal to a Motel 6. It left a bad taste I will think twice to stay at an another Westin Hotel.

Always a great place to stay

The area and the staff

comfortable bed and very clean

The Hotel was nice staff front desk was not friendly

Beautiful property. Rooms are also just as beautiful just very small. Bed super comfortable, high end bedding. Bathroom is very nice all glass shower. Staff very kind & helpful , Would stay again. Just the area its in is a really bad area of town. Felt unsafe almost. Lots of homeless people walking and all the stores close by are ran down. Our car had rocks thrown at it while it was parked infront of hotel by an angry homeless man. If you wanna stay in the nice downtown area stay at San Pedro Square area. Not here. You can walk around the other area and it even have farmers market.

South Market Street San Jose CA

Hotel highlights

  • Steps from San Jose Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Jose, The Westin San Jose is adjacent to San Jose Convention Center and within a mile (2 km) of other popular sights like SAP Center at San Jose. This 171-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee weekdays from 7:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 40-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, refrigerators, and coffee makers are other standard amenities.


Property features

The Westin San Jose features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 49.00 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and laundry facilities.

Room options

Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for The Westin San Jose

Everyone (30) Couples (7) Family (6)
5
Everyone

By , from Concord on Dec 11, 2022

Review comment responded on Mar 8, 2023

Thank you for your review. We look forward to your next stay with us.

5
Family

Staff and entire stay was excellent!!!

By on Dec 6, 2022

Review comment responded on Dec 7, 2022

Thank you for your feedback. We look forward to your next stay.

5
Friends

Nice rustic hotel in downtown San Jose!

By on Nov 15, 2022

5
Everyone

By on Nov 14, 2022

Review comment responded on Mar 8, 2023

Thank you for your review. We look forward to your next stay with us.

3
Everyone

By on Aug 15, 2022

Review comment responded on Dec 7, 2022

Thank you for your feedback. We look forward to your next stay.

5
Family

Clean and comfortable

By on Jul 22, 2022

Review comment responded on Aug 29, 2022

Dear Jacqueline,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team of Westin as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sapana ThapaAssistant General Manager

1
Everyone

Property did not have room service did not have amenities bathroom not well take care of sheets and blankets had a bad odor. Coffee machine did not work properly WORSE Westin Hotel. Price too high, I rank this hotel as equal to a Motel 6. It left a bad taste I will think twice to stay at an another Westin Hotel.

By on Jul 4, 2022

Review comment responded on Aug 29, 2022

Dear Alejandro,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. We are already back on room cleaning/servicing.I will share your message with the housekeeping leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely, Sapana ThapaAssistant General Manager

5
Everyone

By on Jun 4, 2022

Review comment responded on Dec 7, 2022

Thank you for your feedback. We look forward to your next stay.

5
Family Family with small children

Always a great place to stay

By on Dec 6, 2021

Review comment responded on Dec 6, 2021

Thank you for your patronage. Happy Holidays! The Westin San Jose Team

5
Family

The area and the staff

By on Aug 29, 2021

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