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Recent guest reviews

We had a great stay at the property. The only thing that was inconvenient was the fact that the mini fridge can't be used for anything other than the product that the hotel puts in it for purchase, which can't be moved otherwise you get charged. Other than that inconvenience, rest of stay was nice.

This is a lovely hotel in the heart of downtown San Jose. The staff are amazing. I was there on a crowded weekend - there was a big fat crazy rich wedding in the hotel, Comic Con SJ, and a Rolling Stones concert. Still the staff was calm, there for everyone and always pleasant. The bed was so comfortable and the room over all was lovely. My only note is the WiFi charges are a bit steep. But, that is a small thing considering everything else you get.

Checked in late with my family and was given a room that hasn’t been updated in years. The lamp shade had burn marks and was ripped. The carpet was stained and when the door closed it had a huge gap which didn’t seem too safe. The front desk switched is to another room (updated tower) and even this room appeared ‘tired’ too. Don’t plan on staying here for future trips - really disappointed.

Great customer service. The room was outdated. Great location.

Love coming to the Fairmont, and it was especially festive New Years Eve. The only downside this time, was that in our particular room, the plumbing in the walls in the bedroom was loud and would wake us up.

When we brought to their attention that they left off my roomie's name after I told them, they were very nice and quick to provide excellent customer service.

Nice hotel with extremely friendly & professional staff. Rooms are spacious and kept very clean.

The hotel needs an upgrade its dated. But overall good service.

Good location, clean hotel but the beds were small for 2 people

Great hotel in excellent downtown location. Very easy to get to from the main highways.

The rooms were very outdated and old and not clean at all. I ended up changing rooms three times but still was not happy. I wouldn’t wanna stay there again and will not recommend it.

OMG this hotel was by far the most pleasant surprise from my most recent trip. Did not expect to have such an awesome room for the price we paid. Total 5-star venue, kind of place that charges some $400+/night. It was such an awesome time. Will recommend to any and all considering it.

S Market Street San Jose CA

Hotel highlights

  • Steps from San Jose Museum of Art and The Tech Interactive
  • Onsite dining
  • Outdoor pool
  • Health club

Located in Downtown San Jose, The Fairmont San Jose is within a 5-minute walk of San Jose Convention Center and within 15 minutes of other popular attractions like San Jose State University. This 808-room, 5-star hotel has an outdoor pool along with a health club and a rooftop terrace.


Dining

Enjoy dining at The Grill on the Alley, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

Guests can expect to find WiFi and 32-inch a flat-screen TV with cable channels and pay movies. Beds sport premium bedding and the bathroom offers designer toiletries and bathrobes. Other standard amenities include a minibar, a coffee maker, and free newspapers.


Property features

At The Fairmont San Jose, guests enjoy an outdoor pool, a health club, and a sauna. Valet parking is available for USD 26 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a rooftop terrace, WiFi in public areas, and a 24-hour business center.

Room options

Junior Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Signature Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking, Tower

King 1 | Sleeps 3

Guest reviews for The Fairmont San Jose

Everyone (30) Couples (34) Business (13) Family (19) Friends (11) Other (11)
5
Partner Couples Friends

We had a great stay at the property. The only thing that was inconvenient was the fact that the mini fridge can't be used for anything other than the product that the hotel puts in it for purchase, which can't be moved otherwise you get charged. Other than that inconvenience, rest of stay was nice.

By on Aug 21, 2019

5
Business Business Travelers

This is a lovely hotel in the heart of downtown San Jose. The staff are amazing. I was there on a crowded weekend - there was a big fat crazy rich wedding in the hotel, Comic Con SJ, and a Rolling Stones concert. Still the staff was calm, there for everyone and always pleasant. The bed was so comfortable and the room over all was lovely. My only note is the WiFi charges are a bit steep. But, that is a small thing considering everything else you get.

By on Aug 19, 2019

2
Families

Checked in late with my family and was given a room that hasn’t been updated in years. The lamp shade had burn marks and was ripped. The carpet was stained and when the door closed it had a huge gap which didn’t seem too safe. The front desk switched is to another room (updated tower) and even this room appeared ‘tired’ too. Don’t plan on staying here for future trips - really disappointed.

By on Aug 18, 2019

5
Everyone

By on Jul 9, 2019

5
Everyone

By on Jun 30, 2019

4
Everyone

By on Jun 19, 2019

5
Everyone

By on Jun 10, 2019

4
Everyone

By on Apr 26, 2019

4
Partner Couples

Great customer service. The room was outdated. Great location.

By on Mar 2, 2019

5
Everyone

Love coming to the Fairmont, and it was especially festive New Years Eve. The only downside this time, was that in our particular room, the plumbing in the walls in the bedroom was loud and would wake us up.

By on Jan 4, 2019

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