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Hotel Castillo

3.0 star property

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Photo gallery for Hotel Castillo

Panoramic Penthouse, 1 King Bed, Balcony | Terrace/patio
Front of property
Double Room, 1 King Bed, Balcony | Balcony
Panoramic Penthouse, 1 King Bed, Balcony | In-room safe, desk, free WiFi, bed sheets
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Avenida 9 y Calle 9 y 11 Detras del ins, San José, 10104
  • Place, Morazan Park
    ‪3 min walk‬
  • Place, National Museum of Costa Rica
    ‪6 min walk‬
  • Place, Central Park
    ‪10 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪25 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Double Room, 1 King Bed

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, 1 King Bed, Balcony

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Penthouse, 1 King Bed, Balcony

Panoramic Penthouse, 1 King Bed, Balcony | In-room safe, desk, free WiFi, bed sheets

Panoramic Penthouse, 1 King Bed, Balcony

  • 996 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San José

Located in Carmen, Hotel Castillo is next to Casa Amarilla and TEOR/éTica. This 29-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Morazan Park - 3 min walk - 0.2 miles
  • Rafael Angel Calderon Guardia Hospital - 5 min walk - 0.3 miles
  • National Museum of Costa Rica - 6 min walk - 0.4 miles
  • National Theater of Costa Rica - 8 min walk - 0.5 miles
  • Central Park - 10 min walk - 0.5 miles

Getting around

  • San Jose Atlantic Station - 9 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 20 min drive

Restaurants

  • ‪La Esquinita de la Abuela - ‬4 min walk
  • ‪Sportsmens Lodge Bar - ‬2 min walk
  • ‪Restaurante La Criollita - ‬2 min walk
  • ‪El Social - ‬5 min walk
  • ‪El Muro - ‬3 min walk

About this property

Hotel Castillo

Guests staying at Hotel Castillo enjoy free WiFi in public areas, laundry facilities, and a garden. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for USD 20.00 per vehicle. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other amenities include refrigerators, safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:30 AM for a fee: USD 4 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Built in 1900
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 4 per person
  • Airport shuttle fee: USD 20.00 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Castillo San Jose
Castillo San Jose
Hotel Castillo Hotel
Hotel Castillo San José
Hotel Castillo Hotel San José

Frequently asked questions

Is a free cancellation option available at Hotel Castillo?

Hotel Castillo provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Castillo?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Castillo on Mar 28, 2026 start from $203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Castillo?

This hotel is situated in Carmen, just steps from Casa Amarilla and TEOR/éTica, and within a short walk of Morazan Park. You'll also find Sabana Park and National Stadium of Costa Rica within a short drive.

Is parking available on site at Hotel Castillo?

No, there isn't parking at this hotel.

Does Hotel Castillo have a casino?

No, Hotel Castillo doesn't have a casino.

Will I find an indoor pool at Hotel Castillo?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Castillo?

Amenities that appeal to couples at this adults-only hotel include free wired internet as well as a restaurant and a bar/lounge.

Does Hotel Castillo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Castillo have a restaurant that serves breakfast?

Yes, Hotel Castillo serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Will Hotel Castillo allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Castillo.

Does Hotel Castillo have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Castillo?

The closest major airport to Hotel Castillo is San José (SYQ-Tobías Bolaños Intl.), which is 7.4 mi away (20 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 12.6 mi away (27-minute drive).

Are there rooms with balconies that I can book at Hotel Castillo?

Yes, some guestrooms at this hotel offer either a balcony and a terrace.

Hotel Castillo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Stayed 3 nights in Nov 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food options.
Stayed 2 nights in Jul 2025

4/10 Poor

Tracy, Cedar Hill

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel staff were incredible. The shower wouldn't drain properly. The toilet looked stained. Spider webbs in the corners of the walls. The walls were dirty. The bathroom smelled like sewer. The housekeeping staff really need to do their jobs. The room that I was in was very small. Other than some of the hotel staff this is not a good hotel. They don't take pride in cleanliness.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ronald

Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, peaceful entertaining place for single men looking for a low cost way to relax and mingle.
Stayed 2 nights in Oct 2024

8/10 Good

Alfred

Liked: Cleanliness, property conditions & facilities, room comfort
Really nice experience. Great staff!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 2 nights in Jun 2024

10/10 Excellent

eric

Stayed 3 nights in Mar 2024

10/10 Excellent

Ernest

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for fun!

Very close to downtown, shops, restaurants. Very clean and the staff is very helpful. I have stayed here 2 years in a row.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castillo en San Jose

Great location. Staff work with you on any requests. Breakfast is delicious.
Stayed 2 nights in Jan 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

4/10 Poor

Michael

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Hotel was very nice. The all inclusive is well worth the money! They also have a sister hotel a few blocks away you can use your all inclusive at.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city, friendly staff!!! Will always stay there
Stayed 3 nights in Feb 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Good location. Nice and quiet hotel felt like I had the whole place to myself. It’s an old building that has some character, I will definitely stay here again. The only bad thing about this place is that there is no daily maid service to clean the rooms.
Stayed 2 nights in Jul 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent independent hotel

I love this hotel, it is my 4th stay here, and the facility and all inclusive service are always superb, in my view.
Stayed 1 night in Jul 2018

2/10 Terrible

Malcolm

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Hotel Castillo May 2018

Fortunately, the torture only lasted one night: 1. There was no hot water in the room. According to the front desk, there was no hot water in other rooms as well. 2. The front door and window faced the bar area, approximately 15 feet away. If the drapes were open, the bar patrons would peer into your room. 3. Due to the unpopularity of the Hotel, there was only one patron in the bar on this weekend night. Most of the guests were heading to other hotel bars in the area. This was actually good since it was quiet. Bar closed at 1130 p.m. 4. The “All Inclusive Food and Drink” deal is unsatisfactory. Unless you have problems with mobility, there are much better restaurants and bars within walking distance. The lunch and dinner provided by this special is mediocre, you can get much better elsewhere. Unless you speak Spanish, you will have to have the waiter translate your order to the cook who only understands Spanish. The exceptional waiter is the only employee that speaks English. The menu is also in Spanish. The free breakfast is tasty but they provide a fixed quantity. Other hotels in the area also provide as good or better breakfast in a buffet fashion. 5. If you pay your hotel bill with a credit card, the hotel will charge you an extra 6%. This is not a foreign transaction fee, but a scam. No other hotel, restaurant, or store that I know of charges this type of fee. 6. Bottom Line: No Hot Water, Subpar Food and Drink special, Credit Card Scam
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Too be honest not the nicest hotel. Rooms are not as promised.
Stayed 1 night in Apr 2018

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE place to Stay in San Jose!

Get the all-inclusive, I will stay here from now on!!! Ernesto is the most informed bartender you’ll ever meet during your stay.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel!

The place had an amazing location in the heart of San Jose, incredibly friendly service, and a wonderful room! We highly recommend Hotel Castillo in San Jose. Will come back for sure!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

There's a New Little Gem in the heart of San Jose!

This is a little gem in the center of San Jose. What a find. The staff are second to NONE (Patricia, Monica, Darren). The rooms are clean, the food was terrific and the libations were plentiful. You walk into a deco-like lobby with just enough outdoors to know you're in Costa Rica. Highly recommend the all inclusive for an additional $10/day. Its good for this hotel and their sister property down the street. You'll be even after your first two drinks. My only wish was a small pool or an area outside to sit and relax. But having everything you could want in San Jose just a few minutes walk away more than made up for this. Thanks guys...Had a blast!!!
Stayed 3 nights in Mar 2018

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Vriendelijk en behulpzaam personeel. De kamer die ik de eerste nacht had beviel me niet i.v.m. verkeerslawaai. De volgende dag een andere kamer gekregen die wel goed beviel.
Stayed 7 nights in Nov 2025

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