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Delta Hotels by Marriott San Jose Aurola

3.5 star property

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Photo gallery for Delta Hotels by Marriott San Jose Aurola

Lobby
Indoor pool
Bar (on property)
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
5th Street, El Carmen, San José, San José, 10101
  • Place, Morazan Park
    ‪1 min walk‬
  • Place, National Park
    ‪6 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds, City View

7.4 out of 10
Good
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, City View

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, City View

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(15 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, City View

Junior Suite, 2 Double Beds, City View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Double Beds, City View

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San José

Located in Carmen, Delta Hotels by Marriott San Jose Aurola is adjacent to Morazan Park and within a 5-minute walk of Parque Espana. This 195-room, 3.5-star hotel has 3 restaurants, a casino, and an indoor pool.

What's nearby

  • Morazan Park - 1 min walk - 0.1 miles
  • Casa Amarilla - 3 min walk - 0.2 miles
  • National Theater of Costa Rica - 6 min walk - 0.4 miles
  • National Park - 6 min walk - 0.4 miles
  • Central Park - 8 min walk - 0.5 miles

Getting around

  • San Jose Atlantic Station - 10 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Restaurante La Criollita - ‬3 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Café Rojo - ‬3 min walk
  • ‪El Social - ‬2 min walk
  • ‪La Palma Bar - ‬1 min walk

About this property

Delta Hotels by Marriott San Jose Aurola

Delta Hotels by Marriott San Jose Aurola features a casino, an indoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CRC 30000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Guests can expect LED TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CRC 6,500 to 8,200 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mirador " Formal Rest"
  • La Palma Bar
  • Tropicana Restaurant

Things to do

  • 3 gaming tables
  • 30 slot machines
  • Casino (3,767 square feet of space)
  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (32,292 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Jose-Aurola

Holiday Inn Jose-Aurola Hotel

Holiday Inn Jose-Aurola Hotel San

Holiday Inn San Jose-Aurola

San Jose-Aurola Holiday Inn

Holiday Inn San Jose Aurola Hotel San Jose

Holiday Inn San Jose Downtown Aurola Costa Rica

Holiday Inn San Jose-Aurola Hotel San Jose

Holiday Inn San Jose-Aurola Hotel

Holiday Inn San Jose-Aurola San Jose

Frequently asked questions

Is a free cancellation option available at Delta Hotels by Marriott San Jose Aurola?

Delta Hotels by Marriott San Jose Aurola offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Delta Hotels by Marriott San Jose Aurola?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott San Jose Aurola on May 22, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Delta Hotels by Marriott San Jose Aurola?

This hotel is situated in Carmen, just steps from Morazan Park and Parque Espana, and within a short walk of Plaza de la Cultura. You'll also find Sabana Park and National Stadium of Costa Rica within a short drive.

Will I be able to park at Delta Hotels by Marriott San Jose Aurola?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Delta Hotels by Marriott San Jose Aurola feature a casino?

Yes, Delta Hotels by Marriott San Jose Aurola has a casino that's 3767 square feet and includes 3 gaming tables and 30 slot machines.

Will I find an indoor pool at Delta Hotels by Marriott San Jose Aurola?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Delta Hotels by Marriott San Jose Aurola?

There are many amenities for couples at this hotel, including 3 restaurants and an indoor pool plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Delta Hotels by Marriott San Jose Aurola?

No, this hotel doesn't have a spa tub.

Does Delta Hotels by Marriott San Jose Aurola have a restaurant that serves breakfast?

Yes, Delta Hotels by Marriott San Jose Aurola has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Delta Hotels by Marriott San Jose Aurola allow pets to stay for free?

No, pets aren't allowed at Delta Hotels by Marriott San Jose Aurola though service animals are welcome.

Are there connecting rooms at Delta Hotels by Marriott San Jose Aurola?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Delta Hotels by Marriott San Jose Aurola?

The closest major airport to Delta Hotels by Marriott San Jose Aurola is San José (SYQ-Tobías Bolaños Intl.), which is 5.7 mi away (21 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 12.6 mi away (30-minute drive).

Can I book a room with a balcony at Delta Hotels by Marriott San Jose Aurola?

No, there aren't any guestrooms at Delta Hotels by Marriott San Jose Aurola that offer a balcony.

Does Delta Hotels by Marriott San Jose Aurola offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Delta Hotels by Marriott San Jose Aurola.

Delta Hotels by Marriott San Jose Aurola Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 103 out of 231 reviews
Rating 8 - Good. 57 out of 231 reviews
Rating 6 - Okay. 28 out of 231 reviews
Rating 4 - Poor. 17 out of 231 reviews
Rating 2 - Terrible. 26 out of 231 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Will

Stayed 1 night in Feb 2026

2/10 Terrible

james

Stayed 3 nights in Feb 2026

10/10 Excellent

Jon Dominic

Stayed 1 night in Jan 2026

6/10 Okay

Betty

Disliked: Cleanliness
The room smelled. The bathroom could be cleaned better. A hair was left on the soap dish. It needs better ventilation because it looks like mold is growing between the tiles. And the bathtub mat should be replaced, old and dirty looking. Remember to have a copy that states you get free breakfast. We had to prove it. On the positive side the lobby is beautiful and the valet and tour guide were helpful. The downtown location is walkable.
Stayed 2 nights in Jan 2026

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Room very good staff friendly and helpful Hotel much improved decoration wise We have enjoyed visiting this hotel many times in the past
Stayed 3 nights in Jan 2026

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent. I was very satisfied and will come back.
Stayed 7 nights in Jan 2026

8/10 Good

Chantal

Traveled with family
Liked: Cleanliness, amenities
Basic old fashioned room but served the purpose for our one night stay in San Jose.
Stayed 1 night in Jan 2026

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is very old and tired. The A/C is extremely loud but that did help to dull some of the other sounds of this old hotel (banging doors, other guests). No hairdryers in the room (it took 2 hours to get one after chasing twice). The staff are friendly though and the breakfast was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Omar, Miami Gardens

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I think they are doing some upgrades, well need it. Great staff. At the restaurant food was delicious. Can’t complain t. Everything great.
Stayed 4 nights in Jan 2026

2/10 Terrible

Christina

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was great at first but they say online that can be booked with hot tub and there's no hot tubs and also I paid for breakfast with my friend and then we go to go eat and the ladies started telling us we have to pay money for coffee and for food we told them we already paid they gave us a hard time and to be real Bathrooms Are gross showers don't get hot and the ladies at counters are rude
Stayed 1 night in Jan 2026

6/10 Okay

Max

Stayed 2 nights in Jan 2026

10/10 Excellent

Elvis Eulices

Stayed 4 nights in Dec 2025

10/10 Excellent

Tanika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very responsive staff made our stay comfortable and enjoyable. Great hotel!
Stayed 1 night in Dec 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice staff
Stayed 2 nights in Dec 2025

8/10 Good

Hajnal Dakota

Traveled with family
Liked: Staff & service
Very friendly staff, bar well stocked, hotel very old and run down, but we didn't care. Surrounding area not very clean, the park in front. Lots of homeless.
Stayed 4 nights in Jan 2026

8/10 Good

laygia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Robert W

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were exceptional, couldn't ask for a better Holiday Break.
Stayed 7 nights in Dec 2025

6/10 Okay

Yan

Stayed 1 night in Dec 2025

8/10 Good

Min, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of San Jose. Close to the China Town.
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

2/10 Terrible

Lotta

Disliked: Cleanliness, staff & service, amenities
Everything, this was not a five star star hotel. More like 1 star. Dirty not renovated in maybe 20 years and expensive looking at what you got. Like a bad bed and breakfast. Then they said the parking was free and tried to charge us for valet parking. Terrible.
Stayed 1 night in Dec 2025

8/10 Good

curtis

Stayed 1 night in Nov 2025

10/10 Excellent

Abraham

Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 3 nights in Oct 2025

10/10 Excellent

MCSAM

Stayed 3 nights in Oct 2025

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