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Altura Hotel

3.0 star property
Hotel with free breakfast, near Poás Volcano National Park

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Photo gallery for Altura Hotel

Studio | Iron/ironing board, free WiFi, bed sheets
Suite | Iron/ironing board, free WiFi, bed sheets
Interior
Exterior
Suite | Iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
Volcan Poás 3 Km, Calle La Legua, San Juan, Alajuela
  • Place, Poás Volcano National Park
    ‪2 min drive‬
  • Place, La Paz Waterfall Gardens
    ‪24 min drive‬
  • Place, Multiplaza Mall Escazu
    ‪56 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Futon

View all photos for Chalet, Jetted Tub

Chalet, Jetted Tub | Iron/ironing board, free WiFi, bed sheets

Chalet, Jetted Tub

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Studio

Studio | Iron/ironing board, free WiFi, bed sheets

Studio

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Panoramic Studio Suite, 1 King Bed

Panoramic Studio Suite, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Panoramic Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 393 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Tent

Standard Tent | Iron/ironing board, free WiFi, bed sheets

Standard Tent

8.0 out of 10
Very good
(2 reviews)
  • 414 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Tent

Family Tent | Iron/ironing board, free WiFi, bed sheets

Family Tent

  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Poasito

Altura Hotel is located 1 mi (1.6 km) from Poás Volcano National Park and within a 10-minute drive of Corso Lechería. This 3-star hotel has 7 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Poás Volcano National Park - 2 min drive - 0.9 miles
  • La Paz Waterfall Gardens - 24 min drive - 10.2 miles
  • Multiplaza Mall Escazu - 56 min drive - 22.7 miles
  • Sabana Park - 56 min drive - 25.3 miles
  • National Stadium of Costa Rica - 56 min drive - 25.6 miles

Getting around

  • Heredia Station - 51 min drive
  • Juan Santamaria Intl. Airport (SJO) - 55 min drive

Restaurants

  • ‪Hacienda Alsacia - ‬19 min drive
  • ‪Freddo Fresas - ‬7 min drive
  • ‪Fresas del Volcan - ‬7 min drive
  • ‪El Sabor de la Montaña - ‬6 min drive
  • ‪Restaurante Típico de Fraijanes - ‬8 min drive

About this property

Altura Hotel

Hotel with free breakfast, near Poás Volcano National Park
At Altura Hotel, guests have access to free WiFi in public areas, a terrace, and laundry facilities. You can take advantage of free parking if you drive. Front-desk staff can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a garden and a picnic area.
Guests can expect to find free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Refrigerators and coffee makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
  • Check-in: 3 PM—-9 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Altura Hotel Poasito
Altura Hotel
Altura Poasito
Altura Hotel Hotel
Altura Hotel San Juan
Altura Hotel Hotel San Juan

Frequently asked questions

Are free cancellation options available at Altura Hotel?

Altura Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to do within easy reach of Altura Hotel?

This hotel is located in San Juan within a short 19-minute walk of Poás Volcano National Park. You'll also find Poas Volcano and Colinas del Poas within a short drive.

Is parking available on site at Altura Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Altura Hotel?

Spa services at the hotel include massages.

Does Altura Hotel feature a casino?

No, Altura Hotel doesn't have a casino.

Will I find an indoor pool at Altura Hotel?

No, there is no indoor pool at this hotel.

Is Altura Hotel good for couples?

Couples staying at this hotel will appreciate amenities like massages plus some guestrooms include jetted bathtubs and valley views.

Does Altura Hotel have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Altura Hotel have a restaurant with a breakfast menu?

Altura Hotel offers free full breakfasts each morning though there is no restaurant.

Will Altura Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Altura Hotel.

Are there connecting rooms at Altura Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Altura Hotel?

The closest major airport to Altura Hotel is Juan Santamaria Intl. Airport (SJO), which is 16.6 mi away (55 minutes by car). Another top airport is San José (SYQ-Tobías Bolaños Intl.), which is located 26.9 mi away (78-minute drive).

Can I book a room with a balcony at Altura Hotel?

Yes, some guestrooms at this hotel offer a furnished patio where guests can enjoy valley or garden views.

Altura Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 256 reviews
Rating 8 - Good. 69 out of 256 reviews
Rating 6 - Okay. 10 out of 256 reviews
Rating 4 - Poor. 9 out of 256 reviews
Rating 2 - Terrible. 6 out of 256 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most spectacular location with awe-inspiring views. Photos from H Altura are on my smartphone lock screen and my laptop wallpaper. The fire pagoda was very nice to help keep the chill away. We were not expecting to be cool when visiting CR. I loved it. My wife, she had a little challenge to stay watm, the only reason I cannot give a full 5 star on every score. They had vegan breakfast for me, which was delicious. Front desk staff were very helpful, and we had many excursions based here.
Stayed 3 nights in Jul 2025

6/10 Okay

Randi

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

J.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, the room was very clean, staff was friendly and welcoming!
Stayed 2 nights in Aug 2025

10/10 Excellent

Marian, Bay Harbor Islands

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto ♥️
Stayed 1 night in Aug 2025

10/10 Excellent

Amiram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family absolutely loved this place. Kiddos loved the playground, open space and of course the donkey. What a treasure this location is. Highly recommend. The hosts, food and rooms were all great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Altura Hotel is an absolute delight! From the moment you arrive, you're greeted with stunning views that stretch far and wide, offering a serene and picturesque escape from the hustle and bustle. The tranquility here is unmatched- it's the perfect spot for anyone looking to unwind and soak in the natural beauty of Costa Rica. One of the standout features is the breakfast, freshly made and absolutely delicious! You can taste the care and quality in every bite, making mornings here a real treat. The hotel's cozy and inviting hangout spaces add to the charm, giving guests a relaxed atmosphere to enjoy good company, a great book, or simply the peace and quiet. The rooftop space was a fantastic spot to take in the views! While it only had one chair, it was still a lovely place to enjoy the fresh air and peaceful surroundings. A few more seating options would have made it even better, but the experience was wonderful overall. Whether you're seeking a quiet retreat or an adventurous getaway, Altura Hotel delivers on all fronts. The combination of breathtaking scenery, top-notch hospitality, and peaceful ambiance makes it a must-visit destination. Highly recommend!
Stayed 2 nights in May 2025

8/10 Good

Jerry, High Wycombe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel to visit Poas Volcano but the park was closed.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed a night kids loved it but was hard to get to.
Stayed 1 night in Apr 2025

10/10 Excellent

Matteo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing! Waking up in front of the forest was a mn amazing experience. We spent one day in the family tent and it was very confy except for the extra bed. I would recommend max 4 people. Breakfast was very good and in the master dome with incredible view. We also loved the firepit event in the evening when we had time to meet with others guests! Definetely worth to stay!
Stayed 1 night in Mar 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Staff

We went to see the volcano, but it was closed. The staff were very nice and friendly, including offering alternative places to visit. The grounds were well kept and the views were grand. The rooms were nice and reasonably comfortable. One issue, which for some may be positive or negative is the rooster and mule making a racket at 4:00 in the morning. The hot/cold water was so finicky thst you ran the risk of being frozen or scalded. The breakfast was mediocre and the coffee was the worst we had in our two weeks in Costa Rica. It was a nice benefit of staying, but this is Costa Rica, great coffee is a must. I would recommend the Altura Hotel, especially due to the staff.
Stayed 2 nights in Mar 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christian was great,,
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

francois, Québec

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is very very nice but it is The worst night ever in 30 years of travelling! Very very noisy, dogs from 8 pm till very very late, donkey, roosters, car, motorbikes, we did not sleep I dont know where the good notes on your website comes from but never again
Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most incredible stays we’ve ever had. The views, location, and scenery were breathtaking, and the room was both beautiful and practical. We stayed in the King Suite overlooking the valley, which also had a small rooftop area offering an even more stunning vantage point. From the suite, we could see donkeys and cows roaming below, which only added to the charm and natural beauty of the setting.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alok

Liked: Cleanliness, staff & service, property conditions & facilities
Best views of the mountains. Waking up and looking at the scenery from floor to ceiling windows was a magical moment for us.
Stayed 1 night in Dec 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service

Very good overall

The place is beautiful, well located near Poás volcano, in the mountain with a cute garden and view. We stayed in a standard room the first night, a little bit old but comfortable. Second night in a dome ; the setup is beautiful but can be loud at night if windy or rainig and suite cold ! Breakfast was good, well prepared but small portion !
Standard room
Stayed 2 nights in Feb 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous views

Interesting and attractive multi- storey architecture. Gorgeous gardens and view over the valley. Conveniently situated if you want to visit Poss Volcano or La Paz.
Stayed 2 nights in Feb 2025

10/10 Excellent

Greg

Stayed 1 night in Jan 2025

10/10 Excellent

teresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful surroundings

Gorgeous location. Great place to stay to be outside of San Jose with a reasonable drive to the airport
Stayed 1 night in Feb 2025

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed soaking in our unique tub and comfy bed!
Stayed 1 night in Jan 2025

8/10 Good

Ilene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful property and unique rooms.
Stayed 1 night in Jan 2025

2/10 Terrible

Eduardo

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our anniversary trip turned into a nightmare. We booked through Expedia, expecting something beautiful as the pictures and IG profile, but were shocked to find ourselves in a filthy, claustrophobic container room. Creepiness: The room was dusty, the windows were grimy, and the bathroom was so small that even a single person felt cramped. The accordion doors offered zero privacy. Disgusting: The bed, shoved into a tiny corner, was clearly never properly cleaned. The sheets were constantly slipping off, revealing a horrifyingly cheap mattress that groaned with every movement. Unsafe: The only access to the first floor was via a rickety, outdoor staircase – the indoor one looked too dangerous to even attempt. Unhygienic: The coffee mugs were covered in mold and dust. Pathetic: Breakfast consisted of minuscule portions of cold gallo pinto, eggs, and plantains. Avoid this place at all costs. The 9-star reviews are a complete lie. There are far better options nearby. The photos are incredibly misleading.
Stayed 1 night in Jan 2025

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