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Recent guest reviews

Walking distance to SAP center so very convenient to stay here when watching a concert.

This property was great, but felt very cold and business-only like. The room was very simple and not super inviting to stay in. However, everything was clean, modern and easily accessible. And the best part was how close it was to the Sap center.

No hot water for a shower?

Walking distance to the SAP center which makes it convenient for your concert.

Perfect place to stay to go to the SAP Center. Loved the ambiance, decor, location, the bar in the hotel were all wonderful. Room was very modern and seemed clean. The check in wasn’t as smooth as it should have been, we were initially given a room that was being occupied by someone else. The staff immediately corrected it but offered many excuses for the error versus just apologizing and offering reassurance. It definitely left a question in our head whether our room would be safe and secure while we were out. The internet was really slow, which affected the television streaming as well. But overall we would stay again if going to another event at the SAP Center.

Simplemente es de lo mejor! Recomiendo mucho este Gran Hotel!

Super clean, walk distance to restaurant and bars. Dsfe

The rooms are all new and beautifully done With all the modern touches.

I was extremely surprised to find out that parking was not included in stay. Room was $120. Parking $35. I would have stayed somewhere else for this price.

It was clean but there was no toiletries. We had to ask for it.

The room was very clean! Although the hotel is downtown and next to the freeway, I had no problem with noise. Parking is not free, we did not use valet service and we only paid $8 for 1 night which is not bad at all and The SAP Center is a 10 min walk from the hotel.

It was located right off the highway yet managed to be quiet. The staff were very friendly and helpful. My room was huge and spacious, very clean and nicely decorated. The elevator made noise that could be heard in my room.

West Santa Clara Street San Jose CA

Hotel highlights

  • Walking distance to San Jose Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown San Jose, AC Hotel by Marriott San Jose Downtown is within a 5-minute walk of San Pedro Square and within 15 minutes of other popular attractions like SAP Center at San Jose. This 3.5-star hotel has 204 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.


Property features

Guests staying at AC Hotel by Marriott San Jose Downtown enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 35.00 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a microwave in a common area.

Room options

Room, Multiple Beds, Accessible, Non Smoking (Hearing)

2 King Beds | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Guest reviews for AC Hotel by Marriott San Jose Downtown

Everyone (20) Couples (6) Family (5)
5
Partner Couples

Walking distance to SAP center so very convenient to stay here when watching a concert.

By on Sep 16, 2022

Review comment responded on Sep 19, 2022

Dear Valued Guest,Thank you for taking the time to share your experience during your stay here with us! We will continue to provide a seamless experience when you do choose to stay here with us again.Sincerely, AC San Jose Team

4
Friends

This property was great, but felt very cold and business-only like. The room was very simple and not super inviting to stay in. However, everything was clean, modern and easily accessible. And the best part was how close it was to the Sap center.

By on Apr 29, 2022

Review comment responded on Apr 29, 2022

Good afternoon, Thank you for staying with us, we're glad that you enjoyed your time at the property. Please let us know what could we have done better. Have agreat day.

3
Family

No hot water for a shower?

By on Mar 7, 2022

Review comment responded on Apr 26, 2022

Good afternoon, Our apology for the inconvenience of your stay. We will address this problem. Thank you and have a great day.

4
Everyone

By on Jan 6, 2022

5
Partner Couples

Walking distance to the SAP center which makes it convenient for your concert.

By on Oct 16, 2021

4
Family

Perfect place to stay to go to the SAP Center. Loved the ambiance, decor, location, the bar in the hotel were all wonderful. Room was very modern and seemed clean. The check in wasn’t as smooth as it should have been, we were initially given a room that was being occupied by someone else. The staff immediately corrected it but offered many excuses for the error versus just apologizing and offering reassurance. It definitely left a question in our head whether our room would be safe and secure while we were out. The internet was really slow, which affected the television streaming as well. But overall we would stay again if going to another event at the SAP Center.

By on Sep 11, 2021

5
Everyone

By on Apr 21, 2021

5
Business Business

Simplemente es de lo mejor! Recomiendo mucho este Gran Hotel!

By on Feb 27, 2021

5
Friends

Super clean, walk distance to restaurant and bars. Dsfe

By on Feb 20, 2021

5
Family

The rooms are all new and beautifully done With all the modern touches.

By , from long beach, california on Dec 1, 2020

AC Hotel by Marriott San Jose Downtown

350 West Santa Clara Street, San Jose, CA 95113
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