Skip to main content
Beginning of main content

Sheraton Fisherman's Wharf Hotel

4.0 out of 5.0

Recent guest reviews

The room was not clean. Customer service was poor.

Close to all the piers, restaurants and excellent restaurants

Excellent location. Everything is newly renovated.

It was nice property and great location to walk to what ever you desire in the area. How ever I was told I would get a city view from my window and what I received was; The hall way noise. The window faced the driveway where people where picked up and dropped off and there must have been a bar close because 2 pm and after was loud boisterous noisies. Then at 5:30 in the morning you could hear my neighbors laughing and talking, shows the walls were pretty thin. I didn’t sleep well and that was part of my journey there. Everything else was great.

great location. The staff is very friendly. Nice fire pits outside

Close by to a lot of good restaurants and walking distance to North Beach!

Very friendly staff, clean and good location. Dog friendly place.

Great location, check in staff and outdoor staff not very friendly.

Good location. I thought the outdoor forepits were nice. Too bad it was cold and rainy, so we didn't get to enjoy them much.

This hotel was very nice. Close to everything we wanted to see! Will stay again!

Nice walking distance to the wharf. Friendly staff

Theee towels was provided while 4 people staying in room for all three days. When called to front office they replied they don’t have any bath towel.

Hotel was under construction so the room door was not working, then they charge $62 dollars a night for parking to me this is ridiculous. Room was clean

Sheraton Fisherman’s Wharf hit the mark. Hotel staff was friendly and welcoming. Brilliant location ... walking distance to beach and local eateries.

Had a great time at Fisherman's Wharf. The staff and the facilities at the Sheraton were great.

Great location! Room was clean and decent size but we were located next to stairwell and heard lots of noise outside the room at night making it a bit annoying to get some rest early in the night

I would recommend. Great and quiet area. Close to pier.

Nice hotel. Very short walk to the Wharf, shops and restaurants. They are currently remodeling many of the rooms, so our room was very nice and spacious. We will definitely stay here again. The only caution would be that self-park is $60 plus tax per day. This was a shock. I know that SF parking is at a premium but this was rather outrageous. We decided to park directly across the street in a shopping center for $36 dollars a day (note: there is no in and out privileges there).

We waited from 3:10-4:00 to check-in. While it was frustrating, the staff was kind and professional. We received a room upgrade for the delay. Thanks for making a bad situation a better stay for us.

2500 Mason St San Francisco CA

Hotel highlights

  • Walking distance to Pier 39 and San Francisco Bay
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in North Beach, Sheraton Fisherman's Wharf Hotel is within a 10-minute walk of popular sights such as Aquarium of the Bay and Pier 39. This 4-star hotel has 531 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy a leisurely bite to eat at Sol Breakfast Café, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Guests can expect to find WiFi and 42-inch a flat-screen TV with satellite channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sitting area, a refrigerator, and a coffee maker.


Property features

Guests of Sheraton Fisherman's Wharf Hotel have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 62 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Pure, Room, 1 King Bed, Pool Access, City View

King 1 | Sleeps 4

Deluxe Room, 2 Queen Beds, Pool Access, City View

Queen 2 | Sleeps 3

Deluxe Room, 1 King Bed, Pool Access, City View

King 1 | Sleeps 3

Traditional Room, 1 Queen Bed

Queen 1 | Sleeps 3

Guest reviews for Sheraton Fisherman's Wharf Hotel

Everyone (50) Couples (112) Business (13) Family (72) Friends (25) Other (14)
1
Everyone

The room was not clean. Customer service was poor.

By on Mar 17, 2019

Review comment responded on Mar 18, 2019

We're concerned to hear that your stay fell short of your expectations and that, on this occasion, we didn't reflect our high standards for housekeeping and customer service. Please accept our apologies and be assured that we'll look into your concerns so that future guests enjoy the exceptional experience we want for all who stay with us. We hope you'll give us another try and allow us to make a better impression.

5
Families

Close to all the piers, restaurants and excellent restaurants

By on Mar 10, 2019

Review comment responded on Mar 11, 2019

We’re delighted that our close proximity to San Francisco’s attractions added to your enjoyment of the city. Thank you for the five star review of Sheraton Fisherman’s Wharf and we hope to see you here again.

5
Families

Excellent location. Everything is newly renovated.

By on Mar 4, 2019

Review comment responded on Mar 6, 2019

It’s wonderful to hear that you like the results of our renovation and that our prime San Francisco location enhanced your visit to our city. Thank you for the five star review of Sheraton Fisherman’s Wharf and we hope to see you back here soon.

2
Everyone

It was nice property and great location to walk to what ever you desire in the area. How ever I was told I would get a city view from my window and what I received was; The hall way noise. The window faced the driveway where people where picked up and dropped off and there must have been a bar close because 2 pm and after was loud boisterous noisies. Then at 5:30 in the morning you could hear my neighbors laughing and talking, shows the walls were pretty thin. I didn’t sleep well and that was part of my journey there. Everything else was great.

By on Feb 25, 2019

Review comment responded on Feb 26, 2019

Thank you for your candid feedback about your visit. We want your time here to be restful and truly regret your experience. We hope to have the chance to welcome you back again so that we can provide you with a better stay that our guests have come to enjoy.

4
Everyone

great location. The staff is very friendly. Nice fire pits outside

By on Feb 25, 2019

Review comment responded on Feb 26, 2019

Nothing like cozying up to one of our fire pits enjoying the beautiful San Francisco weather! Thank you for choosing to stay with us at Sheraton Fisherman’s Wharf. It was great to read you enjoyed our central location and friendly service we love to provide. It will be a pleasure to welcome you back again.

4
Families Families

Close by to a lot of good restaurants and walking distance to North Beach!

By on Feb 24, 2019

Review comment responded on Feb 25, 2019

Thank you for letting us know that our close proximity to San Francisco’s attractions added to your enjoyment of our city. It was our pleasure to have you as our guest at Sheraton Fisherman’s Wharf and we hope you’ll stay with us again.

5
Families

Very friendly staff, clean and good location. Dog friendly place.

By on Feb 20, 2019

Review comment responded on Feb 21, 2019

Thank you for the five stars and glowing review of Sheraton Fisherman’s Wharf. It makes us very happy to learn that our dog friendly environment along with our attentive staff and ideal location made for an enjoyable stay. It would be our pleasure to welcome you back.

4
Families Family with small children Friends

Great location, check in staff and outdoor staff not very friendly.

By , from redwood city, us on Feb 19, 2019

Review comment responded on Feb 19, 2019

While we are pleased our location was perfect for your visit we certainly wish you had a better encounter with our staff. Rest assured your feedback will be reviewed with the team to ensure their service is up to par with our high standards. Thank you and it is our hope that you'll consider our property again.

4
Families

Good location. I thought the outdoor forepits were nice. Too bad it was cold and rainy, so we didn't get to enjoy them much.

By on Feb 16, 2019

Review comment responded on Feb 19, 2019

Our outdoor living room, complete with fire pits is the perfect place to unwind but we wish the weather was on your side to enjoy it. Thank you for the feedback. We hope you'll be back soon to enjoy all that Sheraton Fisherman's Wharf has to offer.

5
Everyone

This hotel was very nice. Close to everything we wanted to see! Will stay again!

By on Feb 3, 2019

Review comment responded on Feb 4, 2019

Pam, it’s fantastic that our close proximity to San Francisco’s major attractions added to your enjoyment of our city. We’re thrilled that you liked our hotel and that you’ll again stay at Sheraton Fisherman’s Wharf. We can’t wait to welcome you back.

Sheraton Fisherman's Wharf Hotel

2500 Mason St, San Francisco, CA 94133