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Recent guest reviews

One issue with the sink drain upon check in. It was remedied very quickly, without issue. Staff is polite and professional. I really enjoyed working with Q at the concierge desk!

Very good, near the ocean. I would definetely recommend it

I like the location . At night ,little bit cold . I can’t make a temperature up. Next day I am sick.

Really nice hotel will recommend and will come back in the future everyone very helpful and friendly

The people were very nice. I loved the fire places out front.

Overrated hotel. Formerly Holiday Inn and not much has changed. They lie on Orbitz website stating they have an indoor and outdoor pool. Beware there isn't an inside pool! Rooms are nothing special and very dated bathrooms. Hit you with huge daily "fee" that doesn't really include anything. Terrible maze layout like a 5 minute walk to our room. Only nice thing is close proximity to Fisherman's Wharf.

Nice place. Comfortable bed. Will definitely be back.

Friendly and accommodating staff, clean room, nice amenities.

Very slow check in procedure. I waited in line for 35 minutes.

Location and space was ample - very clean area and contemporary design

We only stayed here one night, but it was the nicest hotel of our trip. The room was larger than the others in San Francisco, the showerhead and tub size were great. They give away free bottles of water, but I'd rather use reusable bottles than plastic. I'd love a more environmentally-friendly refreshment. The service was great. It was easy to find people, the lines were short to check in and out. They held our luggage until we were ready to leave. The parking is expensive, but very convenient. My daughter loved the outdoor table-top gas fireplaces. The beds were very comfortable.

I understand it was New Year’s Eve they have the whole year to prepare since they know they will be super busy they could have could have come up with a better plan accommodating people and they don’t have these people are clueless we waited 2hours in line just to check in. It was so noisy outside there’s people fighting and banging the walls at 3am I call the help desk the noise was stopped then woke up again by 9am those 2 people were fighting was making up and crying outside, one heck of a nightmare staying I feel I’m not going back in this hotel.

We had a great experience here and will definitely stay here again when in San Francisco. Good location and the, very comfortable bed and great looking renovation. Everything is clean and brand new.

The property was beautiful and clean. The staff the kind and courteous. The location was so conveniently close. I will be returning soon and recommend to friends and family.

Location was wonderful and the hotel staff was very pleasant and helpful. Rooms were adequate and clean. Bathrooms are a little small for a room for 3 people but it worked!

Mason St San Francisco CA

Hotel highlights

  • Walking distance to Pier 39 and Ghirardelli Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in North Beach, Hotel Riu Plaza Fisherman's Wharf is within a 10-minute walk of popular sights such as Aquarium of the Bay and Pier 39. This 531-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 531 accommodations feature sitting areas. 50-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.


Property features

Guests of Hotel Riu Plaza Fisherman's Wharf have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is offered for USD 45 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Deluxe Room (Hotwire ROH)

2 Queen Beds | 1 King Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hotel Riu Plaza Fisherman's Wharf

Everyone (78) Couples (118) Business (13) Family (87) Friends (25) Other (14)
4
Everyone

By on Mar 12, 2020

5
Everyone

One issue with the sink drain upon check in. It was remedied very quickly, without issue. Staff is polite and professional. I really enjoyed working with Q at the concierge desk!

By on Mar 7, 2020

Review comment responded on Mar 17, 2020

Regarded guest, Thank you for your kind words! It is marvelous that you felt well-attended by our staff members and that you had a great time overall. We are looking forward to welcome you back in a close future! Best wishes, Hotel Riu Plaza Fisherman's Wharf Online Reputation Manager

5
Family

Very good, near the ocean. I would definetely recommend it

By , from Los Angeles on Feb 27, 2020

Review comment responded on Mar 10, 2020

Dear Ilya, Thank you so much for taking the time to share with us your comment! We are grateful for your recommendation!! We are delighted to know that the convenient location of the hotel lived up to your expectations! It was a pleasure to take care of you and we look forward to welcoming you again in the near future. Best regards, Hotel Riu Plaza Fisherman's Wharf Online Reputation Manager

4
Family Family

I like the location . At night ,little bit cold . I can’t make a temperature up. Next day I am sick.

By on Feb 24, 2020

5
Everyone

Really nice hotel will recommend and will come back in the future everyone very helpful and friendly

By on Feb 23, 2020

5
Everyone

The people were very nice. I loved the fire places out front.

By on Feb 23, 2020

2
Family

Overrated hotel. Formerly Holiday Inn and not much has changed. They lie on Orbitz website stating they have an indoor and outdoor pool. Beware there isn't an inside pool! Rooms are nothing special and very dated bathrooms. Hit you with huge daily "fee" that doesn't really include anything. Terrible maze layout like a 5 minute walk to our room. Only nice thing is close proximity to Fisherman's Wharf.

By on Feb 23, 2020

Review comment responded on May 22, 2020

Dear guest, Thank you for your time and for sharing your opinions. We lament that our hotel did not meet your expectations overall and that there has been a misunderstanding regarding an indoor pool. We have revised Orbitz website and also riu.com and cannot find the mentioned information. Furthermore, we regret that you found our rooms dated. Please know that we are continuously working on the renovation of our hotels and that your words will be taken into consideration. It is our sincerest hope to have the opportunity to welcome you back in the future, so that we can provide you with a better experience. Kind regards, Hotel Riu Plaza Fisherman’s Wharf Online Reputation Manager

4
Everyone

By on Feb 17, 2020

5
Partner Couples Business Business

Nice place. Comfortable bed. Will definitely be back.

By , from Camp Springs, MD on Feb 11, 2020

5
Everyone

By on Feb 5, 2020

Hotel Riu Plaza Fisherman's Wharf

2500 Mason St, San Francisco, CA 94133
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