The price was not adequate in comparison to other hotels in the area with better reviews.
The front desk placed me on the first floor next to the handicap parking spot, which really helped unloading and reloading.
Breakfast never out in time. Shower did not work. Was never warned about construction. Cars were towed. Extremely loud. Had to park far away from room. Staff had no compassion.
Nicer than expected for the price. Very convenient location as right off freeway, so easy to get to places
I believe the room we were in, 321, had plumbing and or water leak issues. Room was spotless but carpet damp and musty smell.
They need to replace their carpet! Or at least stream clean it. My feet were so black walking around that it stained the bath tub.
Went to stay there for a family gathering near by and the day they had no water I asked when the water would be back on they didn’t have an estimated time, so we couldn’t shower that day. Not good
Loved my visit I'll be back swimming pool was nice think as long as everybody was quiet they should leave it open at least on weekends tell12 that was my only thing i had problems with my son is a marine we were visiting an enjoying the tim but had to call it a night at 10
I likes that it was up the street from Mission Bay park. The breakfast had good buffet variety and fresh. I did not care for the construction next to the hotel and the look in the pics were not like the hotel looked. It looked more like a motel. The pool was cold and the hot spa broken.
staff are very nice and helpful. breakfast is various and good!
breakfast was good room carpet wasn’t vacuumed...specks of dirt all over the floor
I liked that it was so close to the airport, Sea world, the beach and the zoo.
The drawer by the bed was not that clean. And the toilet was having problem to flush (have to hold the handle for a long time)
The property's location made it convenient for us. The only negative thing I have to point out is, the carpet needs to be replace or deep clean. Made the room kinda smelly. However, overall we had a positive stay and will be back again in the future.
Located in Bay Park within a short walk of Mission Bay, Best Western Mission Bay is within 2 miles (3 km) of other popular sights such as Mission Bay Park. This 99-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
All 99 rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Guests staying at Best Western Mission Bay enjoy an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
The price was not adequate in comparison to other hotels in the area with better reviews.
The front desk placed me on the first floor next to the handicap parking spot, which really helped unloading and reloading.
Thank you for taking the time to review our hotel. We appreciate the feedback.
Breakfast never out in time. Shower did not work. Was never warned about construction. Cars were towed. Extremely loud. Had to park far away from room. Staff had no compassion.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Nicer than expected for the price. Very convenient location as right off freeway, so easy to get to places
I believe the room we were in, 321, had plumbing and or water leak issues. Room was spotless but carpet damp and musty smell.
They need to replace their carpet! Or at least stream clean it. My feet were so black walking around that it stained the bath tub.
Went to stay there for a family gathering near by and the day they had no water I asked when the water would be back on they didn’t have an estimated time, so we couldn’t shower that day. Not good
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please contact the hotel. Has we have no record of the water being shut off for the whole day.
Thank you for taking the time to review our hotel. We apologize for not meeting your expectations.