So bad really badly
the hotel is clean
Staff was very helpful. Room was clean but didn’t have toilet paper. Also only had one trash bin.
location
Shocked this hotel has 4 out of 5 stars. The property was crawling with drug addicts and unsavory people. There was a couple passed out on the sidewalk in front of their room in a drug induced haze. That was lovely to walk my son past. Our first room had no water whatsoever. The staff (who was exceptionally friendly and the best part of the whole stay) put us in a new room, but unfortunately this was a smoking room and it reeked of years worth of cigarette and marijuana smoke. So much so our sleeping clothes stunk of it when we unpacked after getting home. Thank goodness we only had to stay one night and were there as little as possible. If you are looking for a family-friendly hotel, I would NOT recommend.
The room and the property is clean and well maintained.
The front desk staff were very helpful during my stay. Fair price for the room.
The Staff was very polite and helpful. Rooms were Very clean.
Clean and attractive facility with friendly staff. Great price for a comfortable bed, near stores, and close freeway access. However, it's clear there are people who live at this hotel and they are noisy. They stay up late and get up early. My sister and I had rooms on opposite sides of the building and she had the same experience. If you are a light sleeper don't get a room facing the freeway; it's loud but bearable. The only reason I don't plan to come back is the other hotel guests. I felt like I was at the Motel 6 in El Cajon.
Quiet, old rooms, just for sleeping and a quick shower.
Smelled like someone peed in the corner of the room. Manager was rude.
clean. Staff was friendly. A good stay overall. The kids had a good time other than pool still being closed.
The room was just ok. There was like a water stain in one bed. Made me not want to get in the bed. Also a lot of trash on the property outside of the rooms and a rotting banana by the pool. The front desk agent was friendly and nice she even called to check on me after check.
Very friendly staff and excellent accommodations. I definitely will comeback and stay again.
San Bernardino County Museum is a short stroll from Good Nite Inn Redlands, and other popular attractions like The Lincoln Memorial Shrine are within a few miles (5 km). This 100-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
All 100 rooms feature free local calls and desks. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries.
Good Nite Inn Redlands features an outdoor pool, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with concierge services and dry cleaning/laundry. Additional amenities include a meeting room and laundry facilities.
So bad really badly
the hotel is clean
We're delighted to know you had a great stay 😊! Thank you for taking a moment to rate your experience and providing feedback about the supplies in the room. Warm regards, Operation Manager, Carmelo Santana
Staff was very helpful. Room was clean but didn’t have toilet paper. Also only had one trash bin.
We're delighted to know you had a great stay 😊! Thank you for taking a moment to rate your experience and providing feedback about the supplies in the room. Warm regards, Pamela Vengarick - General Manager
location
Thank you for being our guest! We're glad to hear you enjoyed your stay with us!
Shocked this hotel has 4 out of 5 stars. The property was crawling with drug addicts and unsavory people. There was a couple passed out on the sidewalk in front of their room in a drug induced haze. That was lovely to walk my son past. Our first room had no water whatsoever. The staff (who was exceptionally friendly and the best part of the whole stay) put us in a new room, but unfortunately this was a smoking room and it reeked of years worth of cigarette and marijuana smoke. So much so our sleeping clothes stunk of it when we unpacked after getting home. Thank goodness we only had to stay one night and were there as little as possible. If you are looking for a family-friendly hotel, I would NOT recommend.
We're so sorry to know your stay wasn't enjoyable, this is definitely not the stay we'd want you (or any guest) to have. If there were other guest with unsavory behavior, I hope you let someone at the front desk know. We have zero tolerance for unsavory behavior and will always address any issues or concerns and remedy them to the best of our ability. Guest comfort is our top priority. I appreciate your feedback, I will look into this further. Guest feedback is so valuable as we continue to work to improve our product and service. I do hope you will give us another opportunity to earn your business. Sincerely, Pamela Vengarick - General Manager
The room and the property is clean and well maintained.
Thank you for your feedback. We are glad you had a positive experience and look forward to having you as our guest in the future.
We're so sorry to hear that you did not enjoy your experience here at Goodnite inn. Please feel free to reach out to give further feedback, so we can work harder to make your next experience with us a good one.