Loved the big rooms and the cold air conditioners.
My heater did not work. I awoke to my room being 55 degrees on a night outdoor temps in the low 30s. I was emailed by property that if i used their website i would not have a deposit hold put on my card i did...a hold for 90dollars plus, was put on my card. Subpar.
It was quiet, even in our room, there was people above us and beside it but we never heard anything from them, which was nice. The staff was super friendly and helpful, which is something you do not find very often. There were several close restaurants and things to do close to the hotel, plus it was in a good spot where we were only 10 to 12 minutes from different attractions in San Antonio. Will definitely be staying there again!
The unfriendliness of person working breakfast was the only complaint I have
It was as advertised, it was pleasant. Worked out for what we needed it. Overall good stat
Located in North San Antonio - SAT within a mile (2 km) of Embassy Miniature Golf, Comfort Suites Hill Country Village is within 2 miles (3 km) of McAllister Park. This 65-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
Guests can expect free WiFi and 42-inch LED TVs with cable channels. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and sitting areas are also standard.
Built in 2019, the brand new Comfort Suites Hill Country Village offers an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Loved the big rooms and the cold air conditioners.
My heater did not work. I awoke to my room being 55 degrees on a night outdoor temps in the low 30s. I was emailed by property that if i used their website i would not have a deposit hold put on my card i did...a hold for 90dollars plus, was put on my card. Subpar.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
It was quiet, even in our room, there was people above us and beside it but we never heard anything from them, which was nice. The staff was super friendly and helpful, which is something you do not find very often. There were several close restaurants and things to do close to the hotel, plus it was in a good spot where we were only 10 to 12 minutes from different attractions in San Antonio. Will definitely be staying there again!
Hello and thanks for your feedback from your recent stay with us. We are delighted that you enjoyed your stay and that it went perfect in every aspect. We will advise our team of your comments as they take great pride in ensuring all aspects of the guest rooms are up to the highest standards and that service delivery is on point. We look forward to welcoming you back and thanks for traveling! Sincerely, Hotel Guest Experience Team
The unfriendliness of person working breakfast was the only complaint I have
I deeply apologize for the service you received during breakfast. I will work on correcting the issue. Thank you
It was as advertised, it was pleasant. Worked out for what we needed it. Overall good stat
Dear Patron, Good day and thanks for the feedback from your recent stay with us. We are thrilled that your visit went exceptional and that all areas of our newly opened hotel met and exceeded your expectations. Thanks for traveling! Sincerely, Hotel Guest Experience Team
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,