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Comfort Suites Airport North

2.5 out of 5.0
Overview Reviews Amenities & Policies
3.6
out of 5
Average Guest Review
See all 11 reviews
Room cleanliness 3.0
Service & staff 4.0
Room comfort 3.5
Hotel condition 2.5

This hotel is most popular for:

  • Everyone
  • Family
  • Business

Recent guest reviews

Bed was comfortable quiet front desk was very nice and accommodating

We came down to look for jobs in the San Antonio area. The staff was very friendly. We had to extend our stay and the staff was very helpful in making sure that we got to keep the same room. We will be staying there again.

The hotel was located in a quiet neighborhood and I felt very secure with it’s location. Compared to other hotels in this price range I would rate it above average

This hotel needs some fixing! Our first room had a defective air conditioning. When we notified the gracious young woman at the counter, she immediately put us in another room. Both rooms had sloppy paint jobs on the walls. Both rooms had water leak stains on the ceilings. Most of our pillows did not have pillow cases on them. We needed to use the sofa bed. At midnight we pulled the sofa bed out & discovered the springs were missing so the mattress falls thru when you lay on it!! Also, there were no sheets or covers provided for the sofa bed. No care is given to cleaning the rooms. The corners in the bathroom are built up with solid packed dirt. A big tile in the bathroom floor had been replaced very sloppily- the floor was light tan, but the replacement tile was dark brown minus any grout....the same guy must have been the one who painted the walls.... The ice machine did not work. The good was the coffee pot worked & the breakfast was good. Scrambled eggs, assorted breads, yogurt, fruit, cereal, juice, coffee. The staff was very friendly. We paid $80 for the night, but really think we could have done better for the price.

This was the worst Comfort Suites I've stayed at. The first room they put me in smelled like weed. The second room had a dirty bathtub. The 3rd room was okay besides the fact that the bathroom light on a timer would not turn off and there was a small swastika carved into the headboard.

Found a piece of grape stalk near the sink, problem is, it's not ours. Ugly water stain in the toilet. Stain carpet. Breakfast is decent but gravy is watery. Only cranberry and apple juice, no orange juice. Trash in the stairway.

Rooms looked clean and brand new and were spacious

It could use a little updating. We had a jacuzzi tub and the tub's finish had flaked in a few areas. Otherwise, the rooms were well sized and comfortable. The breakfast was really good and had a lot of options. Friendly staff and the location is right off 281 which makes it easy to get to a lot fun stuff. I would book here again.

Despite the hotel is not new, it feels well taken care of. The breakfast area feels a little tight, specially when it's crowded, but food is fine. The people at the front desk are very helpful. There was only one little negative thing to mention. We arrived around 6:00pm to take a rest, but the room was not done yet, so we have to leave for a moment.

We went to S,A, on a convention. We got a wonderful hotel, with lots of amenities, close to the airport, and only about 15 minutes from downtown. We ate breakfast in the dining room, and enjoyed the cool comfort of our room for five nights. The staff was friendly, and loaned me a can of WD-40. Our room was cleaned efficiently and quickly, and done right.

This hotel was very well priced for a weekend stay. The hot breakfast was good and well stocked. We had two children with us and they both enjoyed staying here. The beds were fairly comfortable. The toilet backed up when we were there, but it was fixed promptly by service. The staff was very friendly and made sure we enjoyed our stay. I also noticed that it was very quiet even on the weekend which made it very pleasant. For a weekend getaway to SeaWorld, this is a perfect place to call homebase, especially for the price conscious traveller. For the price and convenience, I would definitly stay again.

14202 San Pedro Avenue San Antonio TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in North San Antonio - SAT, Comfort Suites Airport North is 2.8 mi (4.6 km) from McAllister Park and within a 10-minute drive of North Star Mall. This hotel has 65 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. In central San Antonio, the hotel is also within a 15-minute drive of San Antonio Zoo and Aquarium and Shops at Rivercenter.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

All 65 air-conditioned accommodations feature sitting areas. Guests can enjoy cable TV and stay connected with free WiFi. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

At Comfort Suites Airport North, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Guest reviews for Comfort Suites Airport North

Everyone (8) Business (1) Family (2)
3

tub was disgusting. scratched up paint chipping

Everyone

Bed was comfortable quiet front desk was very nice and accommodating

By on Apr 9, 2018

Review comment responded on Apr 12, 2018

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know

5
Everyone

We came down to look for jobs in the San Antonio area. The staff was very friendly. We had to extend our stay and the staff was very helpful in making sure that we got to keep the same room. We will be staying there again.

By , from Duncan on Apr 9, 2018

Review comment responded on Apr 12, 2018

Thanks for staying with us. We appreciate your feedback!

3
Everyone

The hotel was located in a quiet neighborhood and I felt very secure with it’s location. Compared to other hotels in this price range I would rate it above average

By , from Texas on Mar 21, 2018

Review comment responded on Mar 22, 2018

Thanks for staying with us. We appreciate your feedback!

3

needs fixing!

Everyone

This hotel needs some fixing! Our first room had a defective air conditioning. When we notified the gracious young woman at the counter, she immediately put us in another room. Both rooms had sloppy paint jobs on the walls. Both rooms had water leak stains on the ceilings. Most of our pillows did not have pillow cases on them. We needed to use the sofa bed. At midnight we pulled the sofa bed out & discovered the springs were missing so the mattress falls thru when you lay on it!! Also, there were no sheets or covers provided for the sofa bed. No care is given to cleaning the rooms. The corners in the bathroom are built up with solid packed dirt. A big tile in the bathroom floor had been replaced very sloppily- the floor was light tan, but the replacement tile was dark brown minus any grout....the same guy must have been the one who painted the walls.... The ice machine did not work. The good was the coffee pot worked & the breakfast was good. Scrambled eggs, assorted breads, yogurt, fruit, cereal, juice, coffee. The staff was very friendly. We paid $80 for the night, but really think we could have done better for the price.

By , from CC, TX on Feb 22, 2018

Review comment responded on Feb 25, 2018

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. We have started renovations on the hotel. Thanks for letting us know

1

dirty run down hotel. not up to comfort suites sta

Everyone

This was the worst Comfort Suites I've stayed at. The first room they put me in smelled like weed. The second room had a dirty bathtub. The 3rd room was okay besides the fact that the bathroom light on a timer would not turn off and there was a small swastika carved into the headboard.

By , from Salem, OR on Aug 23, 2017

2
Everyone

Found a piece of grape stalk near the sink, problem is, it's not ours. Ugly water stain in the toilet. Stain carpet. Breakfast is decent but gravy is watery. Only cranberry and apple juice, no orange juice. Trash in the stairway.

By on Feb 22, 2017

5

close proximity to a lot of locations

Everyone

Rooms looked clean and brand new and were spacious

By on Aug 21, 2016

4

good hotel.

Everyone

It could use a little updating. We had a jacuzzi tub and the tub's finish had flaked in a few areas. Otherwise, the rooms were well sized and comfortable. The breakfast was really good and had a lot of options. Friendly staff and the location is right off 281 which makes it easy to get to a lot fun stuff. I would book here again.

By , from houston, tx on Feb 28, 2016

Review comment responded on Mar 4, 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Charlotte Mikeska General Manager

4

good choice

Families

Despite the hotel is not new, it feels well taken care of. The breakfast area feels a little tight, specially when it's crowded, but food is fine. The people at the front desk are very helpful. There was only one little negative thing to mention. We arrived around 6:00pm to take a rest, but the room was not done yet, so we have to leave for a moment.

By on Apr 10, 2013

5

sn antonio convention

BusinessTravelers

We went to S,A, on a convention. We got a wonderful hotel, with lots of amenities, close to the airport, and only about 15 minutes from downtown. We ate breakfast in the dining room, and enjoyed the cool comfort of our room for five nights. The staff was friendly, and loaned me a can of WD-40. Our room was cleaned efficiently and quickly, and done right.

By on Jul 10, 2010