Comfort Suites Airport North2.5 out of 5.0
Recent guest reviews
Grounds are nice and staff is friendly. Rooms need updating; the carpet shows wrote a bit of wear, doors show evidence of previous paint touch ups, and tv's are reported to be replaced soon. Still a nice facility, just needs some attention.
My husband and I stayed at this hotel last night. It was a little getaway. We requested a jacuzzi room. We were very disappointed. We were not able to use the jacuzzi because it was nasty! Mold and mildew around the tub and a huge ugly stain. Needless to say we were not going to sit in that!! We Were charged for the room and even after we told management they didn't seem to care. Never again! This place needs alot of repairs.
We chose this hotel because of price. The front desk guy that checked us in needs some customer service training. He made us wait for a room and he refused to take our cell number to call when it became available. So instead we left and went to eat and came back and checked with him three more times before a room was available. It's the way he handled it that was the issue. The room had some issues, bad patch jobs on the walls, etc. nice market area next to the lobby with snack food options. Breakfast was adequate.
So.... I travel to San Antonio a few times a month for business and have had excellent stays at the Comfort Suites off of Live Oak. With it being summer I forgot many hotels would be booked. After a 15 hour day I pulled into this place and got a room. The hotel reminded me of people in a night club. From far away everything look great but with bright lights and a better look it was just down right scary. There were stains and mildew everywhere. The place looks like it had a major renovation but.... they did more cover up work than repair. I believe the 3rd floor leaks into the 2nd floor. Stay elsewhere. The staff were incredibly nice but the hotel was lacking.
Hotel looked and smelt old. The hallways were dimly lit. My room, #208, which was on the second floor, was bad. Bathroom ceiling has two big circles of mold. Mirror has some permanent stains on. The comforter has a black stain. Very smelly place. I turned on a few lights to sleep worried that some bugs might come out. Didn't even bother going to their free breakfast. I don't trust the cleanliness. Oh, as a frequent middle star rated hotel lodger, this hotel has the nerve to hold a $100.00 incidental, whereas other better hotels usually held between $20-80.
Chose this hotel for price and location. Checked in late one night and left early the next morning. Did not explore hotel but room was OK. TV remote did not work well and the A/C had to be put on 65 to make the room comfortable. Bed was fine and room was clean. No major complaints but no major praises either.
We stayed here recently while in town overnight for a funeral. There were several little items that needed to be addressed in our room #316. Only 1 out of 4 bulbs in the bathroom light worked, light bulb not working on a night stand, ceiling had bad stains from leaky roof, bathroom mirror had an unknown stain over a large portion of it. The good parts are the bed was comfortable and the breakfast was good with lots of hot and cold selections.
This is our go-to hotel when we are flying in or out of San Antonio. We have been staying here for many years, and always been treated extremely well. Our room is always comfortable, good breakfast sends us on our way. Front desk manager Clayton always treats us like family, and does give assistance with luggage when we need it. Know that is not in his job description, but the older we get the harder it gets. So nice that he lends a hand.
Good value and comfort. Tub was jetted and clean. Room was spacious. Clerk was helpful about places to walk to. Nice to know after hours on the road. There is not a hot tub with pool as advertised and the pool is small.
We stayed in this hotel for a week trip to San Antonio, we started in room 111, unfortunately, the shower was having problems, so they moved us to room 322. This hotel was a good one. Beds were comfortable, and service was good. Problems were that in room 322, the bathroom door wouldn't close properly, and anyone could come in whenever they wanted even when the bathroom door was locked, also, the TV remote was missing, but otherwise, this is a good choice.
Located within 2 miles (3 km) of Embassy Miniature Golf, Comfort Suites Airport North is within 3 miles (5 km) of McAllister Park. This hotel has 65 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. In central San Antonio, the hotel is also close to Phil Hardberger Park.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
All 65 air-conditioned accommodations feature sitting areas. Guests can enjoy cable TV and stay connected with free WiFi. Other standard amenities include microwaves, refrigerators, and coffee makers.
At Comfort Suites Airport North, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 40.00 per vehicle roundtrip. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 72 reviews