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Recent guest reviews

Great hotel with nice kitchen

Very good

The hotel is in desperate need of repairs. The hallways smell like urine.

Arrived after a 8 hr drive at 3:15 room wasn’t ready till 4. Overall the place was clean and quiet. Room was clean and bed was comfortable.

They don’t serve breakfast but I like the fact that there’s a kitchen with pots, dishes, silverware with a nice size of a refrigerator and a microwave. Refrigerator and microwave were very clean. There is an electric two burner stove. I would fix some meals if I stayed there for a longer period. Overall it’s a nice hotel very close to the airport.

Love the basic set up of candlewood locations! However, this location had areas that were uncleaned, inoperable basic clock, and no luggage rack to assist with multiple bags.

Love the hotel the environment very professional so kind people

Entry door did not open all the way. Tile was unlevel and blocked the door from opening. Good thing we' didn't have a emergency to need out quickly. This is a danger and needs addressed immediately.

The room itself was very nice and comfortable except for we were unable to control the room temperature and it was very cold in the room. The people in the next room seemed to be stomping back and forth for hours making it hard to get to sleep but the bed was super comfortable so that was a plus. Overall I would stay there again but hopefully with not such noisey neighbors next door.

Very clean and spacious rooms. New hotel and it shows.

Visiting friends got the weekend. Comfy and quiet. Pool was clean

Called hotel the day after our stay. Took a flight early and got off the plane...noticed bites on my arm. Yes bites, bed bug bites. I hate to down this hotel but bed bugs are unacceptable. You have been warned. Also, the hotel did not care to apologize.

The room, indoor amenities, and staff are excellent. All staff was welcoming and kind throughout our stay. We made great use of the kitchenette’s full-size refrigerator and cooktops. Furthermore, we were able to borrow a rice cooker and griddle from the hotel. However I’d hesitate to recommend this hotel because the pool was green and appeared dirty. Also, the immediate area around the hotel seems sketchy with its poorly maintained roads, rundown apartments, and barbed wire fences.

Excellent stay very accommodating staff and friendly

Portland Rd San Antonio TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Outdoor pool

Located in North San Antonio - SAT within 2 miles (3 km) of North Star Mall, Candlewood Suites San Antonio Airport, an IHG Hotel is within a few miles (5 km) of Alamo Quarry Market. This 72-room hotel has an outdoor pool, a 24-hour gym, and free in-room WiFi.


Rooms

Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Kitchenettes, dining areas, and refrigerators are also available. Limited housekeeping is available.


Property features

Built in 2016, the brand new Candlewood Suites San Antonio Airport, an IHG Hotel offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Suite, Accessible, Non Smoking (HEARING)

1 King Bed | 1 Queen Bed | Sleeps 4

Studio Suite, 2 Queen Beds, Accessible (HEARING)

2 Queen Beds | Sleeps 4

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Suite

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Candlewood Suites San Antonio Airport, an IHG Hotel

Everyone (11) Couples (2) Family (5)
5
Partner Couples

Great hotel with nice kitchen

By , from AUSTIN on Nov 26, 2022

Review comment responded on Nov 26, 2022

Thanks for staying with us!

5
Everyone

Very good

By on Jul 3, 2022

Review comment responded on Jul 13, 2022

Thank you for the amazing score you provided for your recent stay here at Candlewood Suites Airport. We would like to thank you for the excellent comment as well. We hope to see you in the future and look forward to serving you again.

2
Family

The hotel is in desperate need of repairs. The hallways smell like urine.

By on Jul 27, 2021

3
Business Business

Arrived after a 8 hr drive at 3:15 room wasn’t ready till 4. Overall the place was clean and quiet. Room was clean and bed was comfortable.

By on Jul 21, 2021

5
Family

They don’t serve breakfast but I like the fact that there’s a kitchen with pots, dishes, silverware with a nice size of a refrigerator and a microwave. Refrigerator and microwave were very clean. There is an electric two burner stove. I would fix some meals if I stayed there for a longer period. Overall it’s a nice hotel very close to the airport.

By on Mar 25, 2021

5
Everyone

By on Mar 21, 2021

3
Family with small children Family

Love the basic set up of candlewood locations! However, this location had areas that were uncleaned, inoperable basic clock, and no luggage rack to assist with multiple bags.

By , from Monterey, CA on Nov 29, 2020

5
Family with small children Family

Love the hotel the environment very professional so kind people

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

Anonymous, Thank you very much for choosing to stay with us at the Candlewood Suites San Antonio Airport. We love the AWESOME review, 5 out of 5 can't get any better. We appreciate you taking the time to provide your feedback. The team has been made aware so we may celebrate you and the service they provide. Please feel free to reach out to us with any comments or compliments so we may recognize anyone who may have went that extra step for you. Look forward to seeing you soon. Yours in Service, Christopher Scroggins General Manager

5
Family Partner Couples Business Business

Entry door did not open all the way. Tile was unlevel and blocked the door from opening. Good thing we' didn't have a emergency to need out quickly. This is a danger and needs addressed immediately.

By on Sep 1, 2019

Review comment responded on Sep 2, 2019

Dear Anonymous, Thank you very much for choosing Candelwood Suites San Antonio Airport as your destination location. I appreciate the great review and the added information. 5 out of 5 is Great! I have made the team aware of your concerns and will address it immediately. I apologize for any and all inconveniences this may have caused. Again, thank you for staying with us. If you have any further concerns, comments or suggestions please reach out to us and let us know. I look forward to seeing you again. Sincerely, Christopher Scroggins General Manager

4
Everyone

By on Jul 30, 2019

Review comment responded on Aug 2, 2019

Anonymous, Thank you very much for the great review, 4 out of 5 is great! We love it but wish we could have created a more desirable stay. Please feel free to reach out to me with any comments or suggestions you may. Especial with tips on how to get 5 out of 5 during your next stay. Sincerely, Christopher Scroggins General Manager

Candlewood Suites San Antonio Airport, an IHG Hotel

418 Portland Rd, San Antonio, TX 78216
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