The hotel is in desperate need of repairs. The hallways smell like urine.
Arrived after a 8 hr drive at 3:15 room wasn’t ready till 4. Overall the place was clean and quiet. Room was clean and bed was comfortable.
They don’t serve breakfast but I like the fact that there’s a kitchen with pots, dishes, silverware with a nice size of a refrigerator and a microwave. Refrigerator and microwave were very clean. There is an electric two burner stove. I would fix some meals if I stayed there for a longer period. Overall it’s a nice hotel very close to the airport.
Love the basic set up of candlewood locations! However, this location had areas that were uncleaned, inoperable basic clock, and no luggage rack to assist with multiple bags.
Love the hotel the environment very professional so kind people
Entry door did not open all the way. Tile was unlevel and blocked the door from opening. Good thing we' didn't have a emergency to need out quickly. This is a danger and needs addressed immediately.
The room itself was very nice and comfortable except for we were unable to control the room temperature and it was very cold in the room. The people in the next room seemed to be stomping back and forth for hours making it hard to get to sleep but the bed was super comfortable so that was a plus. Overall I would stay there again but hopefully with not such noisey neighbors next door.
Very clean and spacious rooms. New hotel and it shows.
Visiting friends got the weekend. Comfy and quiet. Pool was clean
Called hotel the day after our stay. Took a flight early and got off the plane...noticed bites on my arm. Yes bites, bed bug bites. I hate to down this hotel but bed bugs are unacceptable. You have been warned. Also, the hotel did not care to apologize.
The room, indoor amenities, and staff are excellent. All staff was welcoming and kind throughout our stay. We made great use of the kitchenette’s full-size refrigerator and cooktops. Furthermore, we were able to borrow a rice cooker and griddle from the hotel. However I’d hesitate to recommend this hotel because the pool was green and appeared dirty. Also, the immediate area around the hotel seems sketchy with its poorly maintained roads, rundown apartments, and barbed wire fences.
Excellent stay very accommodating staff and friendly
Located in North San Antonio - SAT within 2 miles (3 km) of North Star Mall, Candlewood Suites San Antonio Airport, an IHG Hotel is within a few miles (5 km) of Quarry Golf Club. This 72-room hotel has an outdoor pool, a 24-hour gym, and free in-room WiFi.
All 72 air-conditioned accommodations feature kitchenettes and space to spread out with dining areas. Guests can expect free WiFi and wired Internet, along with TVs. Coffee makers, free local calls, and desks are also standard. Limited housekeeping is available.
Built in 2016, the brand new Candlewood Suites San Antonio Airport, an IHG Hotel offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and express check-in.
The hotel is in desperate need of repairs. The hallways smell like urine.
Arrived after a 8 hr drive at 3:15 room wasn’t ready till 4. Overall the place was clean and quiet. Room was clean and bed was comfortable.
They don’t serve breakfast but I like the fact that there’s a kitchen with pots, dishes, silverware with a nice size of a refrigerator and a microwave. Refrigerator and microwave were very clean. There is an electric two burner stove. I would fix some meals if I stayed there for a longer period. Overall it’s a nice hotel very close to the airport.
Love the basic set up of candlewood locations! However, this location had areas that were uncleaned, inoperable basic clock, and no luggage rack to assist with multiple bags.
Love the hotel the environment very professional so kind people
Entry door did not open all the way. Tile was unlevel and blocked the door from opening. Good thing we' didn't have a emergency to need out quickly. This is a danger and needs addressed immediately.
Dear Anonymous, Thank you very much for choosing Candelwood Suites San Antonio Airport as your destination location. I appreciate the great review and the added information. 5 out of 5 is Great! I have made the team aware of your concerns and will address it immediately. I apologize for any and all inconveniences this may have caused. Again, thank you for staying with us. If you have any further concerns, comments or suggestions please reach out to us and let us know. I look forward to seeing you again. Sincerely, Christopher Scroggins General Manager
Anonymous, Thank you very much for the great review, 4 out of 5 is great! We love it but wish we could have created a more desirable stay. Please feel free to reach out to me with any comments or suggestions you may. Especial with tips on how to get 5 out of 5 during your next stay. Sincerely, Christopher Scroggins General Manager
Thank you for stay at the Candlewood suites recently. Glad to know that you had a great stay . Looking forward to your future stay
Anonymous, Thank you very much for choosing to stay with us at the Candlewood Suites San Antonio Airport. We love the AWESOME review, 5 out of 5 can't get any better. We appreciate you taking the time to provide your feedback. The team has been made aware so we may celebrate you and the service they provide. Please feel free to reach out to us with any comments or compliments so we may recognize anyone who may have went that extra step for you. Look forward to seeing you soon. Yours in Service, Christopher Scroggins General Manager