Comfort Suites San Angelo2.5 out of 5.0
Recent guest reviews
I've stayed at this location many times for it's convenience and I want thier rewards points. But this hotel needs some improving to meet our expectations for a Comfort Suites. The rooms are relatively good size but with a very small bath that has issues. There isn't a bath fan to clear shower steam and there isn't a shower shelf for the soap and hair shampoo. My room had a bedside lamp on one side only, the door security lock was falling off, the carpeting was tattered, and the entry door was installed incorrectly in the door frame. There is a large gap all around the door allowing light to enter. I had to place a bath towel at bottom of door due to the light disturbing my sleep. The breakfast is adequate and similar to most Comfortable Suites. The staff have always been friendly and professional.
Everything about our stay here was awesome. We were just driving through town after finishing up a 13-day road trip, and I had the best shower here out of every hotel we stayed at. The rooms are beautiful, clean and comfortable. Couldn't beat the price either.
Great clean property, the rooms are huge, sets off the highway so that its nice and quiet. Staff was very friendly and helpful. There are many restaurants close by. convenient location. Close to everything.
I've stayed at this lodging a number of times because it is a Choice Hotel. And not because of it's amenities. Every room I've stayed in has the same issue with the entry door doesn't mate in the frame and light comes in around the door, which is distracting trying to sleep. The bath doesn't have a vent fan so the room gets very humid during a shower. There was only one bedside lamp, no soap shelf in combo bath, the carpet was tattered and the door lock was loose on door. It appears that maintenance is lacking. The room is fairly large but has a tiny bath. This hotel should be a Quality Inn and NOT a Comfort Suites.
On the up side, the staff was excellent. Friendly, knowledgeable and efficient. The room was clean and comfortable. There is one washer and one dryer so we were able to catch up on our laundry. The fitness center has 3 pieces of equipment. I used the treadmill and it functioned as it should. The down side... the noise was absolutely out of control. We were next to a stairway and the door doesn't have anything to keep it from slamming. So all day and all night we got to listen to that door slam. Not only did that door slam, but we had some very noisy, rude neighbors and they were constantly in and out of their room and again... the slamming doors. Then there was the highway noise. Might as well have had an open window as loud as the traffic was. One of the nights, we had people stomping around upstairs. There is just nothing quiet about this place. For the money spent, we will find another place to stay. We are two for two in trying to find a decent hotel in San Angelo with no luck.
This Comfort Suites continues the great service of this chain. The employees genuinely care that you have an enjoyable stay. Had a small a/c problem and someone was at our door within 10 minutes to deal with the issue. Good breakfast in pleasant surroundings. Well done Choice Hotels.
Not sure if we just had a run of bad luck or what, but our room definitely needed a thorough cleaning. Bathroom had splatters of something on the walls & an over all feeling of uncleanliness. My travel pack of Clorox wipes was put to good use before unpacking anything. Sheets were clean, so that was a plus. We did not try breakfast while there, so unsure about it. Our 3rd floor view of the pool kept us from trying it out. Dirty towels laying all around & something in the bottom of the hot tub. The staff was very friendly & check-in was relatively quick. I was disappointed in the overall lack of cleanliness of the room...not what I expected in comparison to other Choice properties I have stayed at. Not to be 100% negative...this hotel is relatively quiet & in a good location for shopping & restaurants (even with the road construction). Our room was huge! Two beds & a couch/sitting area.
Originally booked for a double suit and apparently they were over booked and decided to switch my reservation to a single , there was a reason why I booked the double because that means more than two people will be staying in that room , they did not even bother giving me a courtesy call to tell me of there issue so I drove 3 hours car full of kids and only have one bed ! If you would have had the respect to call me and tell me I could of booked some where else instead some of my grandkids had to sleep on the floor ! Your spa was not working at all , never any cookies or lemon water breakfast girl always on her phone didn't realize her eggs were burnt and she was out of milk , I don't blame staff I blame manager get it together we will not stay again !
Sure, you could pay lots more for a fancy hotel. But why would you want to? Here you get a friendly staff, a clean room with a comfortable bed, a microwave and refrigerator (nice even if you are planning to eat out!), and a free hot breakfast with plenty of choices. If you like eat breakfast to order and enjoy room service and high-end toiletries, keep looking. But if you are fine with budget options but still safe, clean and friendly, here's your place. Close to restaurants.
Ok if I owned a hotel that for Friday night had a college softball team and all the parents and coaches, a UIL group with their adult sponsors, a wrestling team and over 20 folks from a major corporation I would definitely STAFF UP. Not here, thank god I sent my ID, AAA and credit card with a trusted friend that was arriving 3 hours before I did. The folks that arrived in the evening got to stand in line, for up to 30 minutes. Remember my reference to snacks? This hotel has ONE ICE MACHINE and NO VENDING MACHINES!!!!! You have to stand in the line with the folks trying to check in to pay for a change me. They had over booked and people were not happy with 5 people in a room with a king bed. We only booked here because the coach must have gotten a hell of a deal. Several other GOOD hotels came up cheaper with better reviews.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within 2 miles (3 km) of Sunset Mall, Comfort Suites San Angelo places you within a few miles (5 km) of Angelo State University Planetarium. This 65-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also near this San Angelo hotel are Angelo State University and San Angelo High School Stadium.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM.
All 65 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and wired Internet, along with digital TV. Other standard amenities include sofa beds, microwaves, and refrigerators.
At Comfort Suites San Angelo, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 65 reviews