Standard Room, 1 King Bed, Non Smoking
from $69
Quality Inn & Suites Airport West
2.5 out of 5.0
3.1
out of 5
Average Guest Review
See all 33 reviews
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Recent guest reviews
Everything was very nice and hotel staff were helpful and professional. My only concern was the rooms air conditioning, it was loud and kept short circuiting coming on and off loudly all night every couple of minutes. Obviously not much sleep.
They lost our orbitz reservation and it took an hour to get a room. Got a smelly room that wasn't what we had booked (only 1 bed instead of 2). Pathetic breakfast in the morning. Never ever stay here again
The hotel van does not come to the airport unless you call...the phone number is not on the kiosk of hotels. This took over 1 hour and half , then when I got to the hotel , there was 2 parties in line in front of me.... obviously the lady at the desk did not know how to check people in.... it took her about 15 minutes per client... so It took around 40 Minutes before I got a key to the room I had reserved. After a 16 hours air travel, this was a bit much ! I do not recommend this hotel
The staff was very friendly and helped in every way they could.Very pleased​ with the service.
All was good, nice breakfast, clean room, comfortable bed
We found the staff friendly room clean and comfortable. Great breakfast and Suttle was right on time staying on our return flight
it was far away down town the cleaning staff was rude
I choose this hotel for the location and price. I was a bit disappointed with the hotel for a couple of reasons. The bed was old and hard. The pillows were small and uncomfortable. The room had a bad smell so I opened the window. The flat screen had an unclear picture, probably an old one. The breakfast was terrible. Eggs were nasty and too salty. Sausage was rubbery. Not much of a selection and what I choose was not good. Did not go back the second day. The employees were very nice but some didn't speak English. Glad it was an inexpensive Room. Unfortunately will not return.
No costumer service. At the counter they just charged me then gave me the key. Anytime I need someone there were no one tthere to help assist.
Hotel was clean and quiet. For the money it was a deal. Would stay there again.
Friendly staff, pet area well kept and accessible . Would stay again.
The staff was helpful and welcoming. Once in our room it was not clean at all. Mirrors had a huge film on them and it smelt like smokey mildew in our non smoking room.
Was impressed with neat and clean hotel and prompt friendly shuttle service to and from hotel.
It's located in a business park along the highway, near the airport. Breakfast was pretty slim, very "continental", with a waffle maker. The property was a little haggard, could use a little freshening up, and it WAS receiving new exterior paint. Very strong smell of cleaner, which is better than the alternative I suppose.
Most hotels in salt lake were booked, so this hotel had raised prices, which was not quite in line with the quality of it.
Everything was good. Clean, quiet. It was a Tuesday night
Basic close to airport hotel. Gas station selling everything plus beer open 24 hours right next door. Subway sandwiches across the street and Perkins two blocks down the street. Hotel has free basic breakfast. Pool looked nice. Friendly staff.
overall a great place to stay. right next to a gas station/convenient store and highway/airport. clean and spacious room. a subway sandwich shop across the street.
The hotel is a little dated, but the rooms were clean, the beds weren't too bad and the AC worked great. The front desk clerk was excellent. Very friendly and helpful. The free breakfast wasn't too bad, a lot of carbs, but my family enjoyed it. We got an excellent price and for that price, it was a great deal.
Needed a place to sleep before a long drive in the morning. Great value - clean, convenient, and comfortable. I would stay there again.
Guest reviews for Quality Inn & Suites Airport West
nice hotel
Everyone
Everything was very nice and hotel staff were helpful and professional. My only concern was the rooms air conditioning, it was loud and kept short circuiting coming on and off loudly all night every couple of minutes. Obviously not much sleep.
horrible experience -
Everyone
They lost our orbitz reservation and it took an hour to get a room. Got a smelly room that wasn't what we had booked (only 1 bed instead of 2). Pathetic breakfast in the morning. Never ever stay here again
the "longest" check up !
Everyone
The hotel van does not come to the airport unless you call...the phone number is not on the kiosk of hotels. This took over 1 hour and half , then when I got to the hotel , there was 2 parties in line in front of me.... obviously the lady at the desk did not know how to check people in.... it took her about 15 minutes per client... so It took around 40 Minutes before I got a key to the room I had reserved. After a 16 hours air travel, this was a bit much ! I do not recommend this hotel
staff
Everyone
The staff was very friendly and helped in every way they could.Very pleased​ with the service.
Everyone
All was good, nice breakfast, clean room, comfortable bed
perfect for staying overnight near airport
Everyone
We found the staff friendly room clean and comfortable. Great breakfast and Suttle was right on time staying on our return flight
nice
GetawayWithFriends
it was far away down town the cleaning staff was rude
2 night stay
Families
I choose this hotel for the location and price. I was a bit disappointed with the hotel for a couple of reasons. The bed was old and hard. The pillows were small and uncomfortable. The room had a bad smell so I opened the window. The flat screen had an unclear picture, probably an old one. The breakfast was terrible. Eggs were nasty and too salty. Sausage was rubbery. Not much of a selection and what I choose was not good. Did not go back the second day. The employees were very nice but some didn't speak English. Glad it was an inexpensive Room. Unfortunately will not return.
trip
BusinessTravelers
No costumer service. At the counter they just charged me then gave me the key. Anytime I need someone there were no one tthere to help assist.
overnight stay
GetawayWithFriends
Hotel was clean and quiet. For the money it was a deal. Would stay there again.
