- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Discover, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No cribs or infant beds are available.
Quality Inn & Suites Airport West
2.5 out of 5.0
3.2
out of 5
Average Guest Review
See all 39 reviews
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Recent guest reviews
Upon checking I asked if there were laundry facilities there. Answer was "yes" and they pointed down the hall. After checking in I went to use the laundry and there was only a dryer NO WASHER !
A quiet, clean room for a great price. Hot breakfast (scrambled eggs, sausage, waffle maker, bread, pastries, donut minis, bananas, coffee, juice). Airport shuttle to hotel was a cab, which the hotel pays for. Shuttle to the airport was a big shuttle van. Easy check in.
they need to work on the breakfast, the staff is very helpful
Clean and quiet. Shuttle service to the airport is shared with other hotels, so give yourself a little extra time. But very courteous staff and driver.
The hotel itself was clean, comfortable, new and spacious. They had very friendly staff. The bed was very comfortable much to my delight. However there are two major concerns, first the wifi was unstable, it cuts in and out for extended period of time, speed was mostly slow. Second, breakfast was below average for a quality inn.
We stayed here for one night after a long day of driving. Room was decent for the rate. Down the street was a nice diner and gas station next door.
Everything was very nice and hotel staff were helpful and professional. My only concern was the rooms air conditioning, it was loud and kept short circuiting coming on and off loudly all night every couple of minutes. Obviously not much sleep.
They lost our orbitz reservation and it took an hour to get a room. Got a smelly room that wasn't what we had booked (only 1 bed instead of 2). Pathetic breakfast in the morning. Never ever stay here again
The hotel van does not come to the airport unless you call...the phone number is not on the kiosk of hotels. This took over 1 hour and half , then when I got to the hotel , there was 2 parties in line in front of me.... obviously the lady at the desk did not know how to check people in.... it took her about 15 minutes per client... so It took around 40 Minutes before I got a key to the room I had reserved. After a 16 hours air travel, this was a bit much ! I do not recommend this hotel
The staff was very friendly and helped in every way they could.Very pleased with the service.
All was good, nice breakfast, clean room, comfortable bed
We found the staff friendly room clean and comfortable. Great breakfast and Suttle was right on time staying on our return flight
it was far away down town the cleaning staff was rude
I choose this hotel for the location and price. I was a bit disappointed with the hotel for a couple of reasons. The bed was old and hard. The pillows were small and uncomfortable. The room had a bad smell so I opened the window. The flat screen had an unclear picture, probably an old one. The breakfast was terrible. Eggs were nasty and too salty. Sausage was rubbery. Not much of a selection and what I choose was not good. Did not go back the second day. The employees were very nice but some didn't speak English. Glad it was an inexpensive Room. Unfortunately will not return.
No costumer service. At the counter they just charged me then gave me the key. Anytime I need someone there were no one tthere to help assist.
Hotel was clean and quiet. For the money it was a deal. Would stay there again.
Friendly staff, pet area well kept and accessible . Would stay again.
The staff was helpful and welcoming. Once in our room it was not clean at all. Mirrors had a huge film on them and it smelt like smokey mildew in our non smoking room.
Was impressed with neat and clean hotel and prompt friendly shuttle service to and from hotel.
It's located in a business park along the highway, near the airport. Breakfast was pretty slim, very "continental", with a waffle maker. The property was a little haggard, could use a little freshening up, and it WAS receiving new exterior paint. Very strong smell of cleaner, which is better than the alternative I suppose.
Hotel highlights
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Quality Inn & Suites Airport West places you within a 15-minute drive of popular attractions such as Utah State Fairpark and Rocky Mountain Raceway. This 59-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center. It's near the airport and also within a 30-minute drive of Temple Square and University of Utah.
Dining
Start your day off right with a free full breakfast.
Rooms
Quality Inn & Suites Airport West's 59 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
Property features
Guests staying at Quality Inn & Suites Airport West enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guest reviews for Quality Inn & Suites Airport West
Everyone
Upon checking I asked if there were laundry facilities there. Answer was "yes" and they pointed down the hall. After checking in I went to use the laundry and there was only a dryer NO WASHER !
quier room for good price
Everyone
A quiet, clean room for a great price. Hot breakfast (scrambled eggs, sausage, waffle maker, bread, pastries, donut minis, bananas, coffee, juice). Airport shuttle to hotel was a cab, which the hotel pays for. Shuttle to the airport was a big shuttle van. Easy check in.
Review comment
GM responded on Mar 20, 2018
Thank you Marc for your recent stay with us. We are glad that you had a lovely time here and look forward to seeing you on your next trip to Salt Lake City.
great location
Everyone
they need to work on the breakfast, the staff is very helpful
Review comment
GM responded on Feb 24, 2018
Thank you very much for reviewing us. We are thrilled that you enjoyed your stay. I have noted your concern regarding the breakfast, we are glade that the front desk was there to help. We hope to see you soon.
great place near airport
Everyone
Clean and quiet. Shuttle service to the airport is shared with other hotels, so give yourself a little extra time. But very courteous staff and driver.
Review comment
GM responded on Jan 9, 2018
We are thrilled you enjoyed our Hotel!! We look forward to your next visit
quality inn at the lower end.
Everyone
The hotel itself was clean, comfortable, new and spacious. They had very friendly staff. The bed was very comfortable much to my delight. However there are two major concerns, first the wifi was unstable, it cuts in and out for extended period of time, speed was mostly slow. Second, breakfast was below average for a quality inn.
Review comment
GM responded on Nov 7, 2017
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the with the WIFI. Thank you
ok room near airport
Everyone
We stayed here for one night after a long day of driving. Room was decent for the rate. Down the street was a nice diner and gas station next door.
Review comment
GM responded on Nov 7, 2017
Thank you so very much for such a wonderful score and for your kind comments! It was our pleasure to accommodate you here in Salt Lake City and are pleased to hear our location worked for you as well. We look forward to welcoming you back again soon. Thank you
nice hotel
Everyone
Everything was very nice and hotel staff were helpful and professional. My only concern was the rooms air conditioning, it was loud and kept short circuiting coming on and off loudly all night every couple of minutes. Obviously not much sleep.
horrible experience -
Everyone
They lost our orbitz reservation and it took an hour to get a room. Got a smelly room that wasn't what we had booked (only 1 bed instead of 2). Pathetic breakfast in the morning. Never ever stay here again
the "longest" check up !
Everyone
The hotel van does not come to the airport unless you call...the phone number is not on the kiosk of hotels. This took over 1 hour and half , then when I got to the hotel , there was 2 parties in line in front of me.... obviously the lady at the desk did not know how to check people in.... it took her about 15 minutes per client... so It took around 40 Minutes before I got a key to the room I had reserved. After a 16 hours air travel, this was a bit much ! I do not recommend this hotel
staff
Everyone
The staff was very friendly and helped in every way they could.Very pleased with the service.
We are so sorry we did not meet your expectations. On the same day we have burn the laundry machine and we forgot to inform the front desk. Again we apologies for inconvenience. We do hope that the next time you are in town you will give us another chance.